Kia Sedona Complaints

2,536 consumer complaints on file.

#11430520August 25, 2021
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Left side rear door. Yes it is available for inspection How was your safety or the safety of others put at risk? Door is hard to open sometimes does not open, I have to do a lot of force for it to open. I have two babies in carsite on the back of the car, if an accident occur their life will be at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, several times. Dealer try to correct it multiples time but the problem persist. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the dealer, by the manufacturer and by DACO. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430054August 22, 2021
ELECTRICAL SYSTEM
Driving down the interstate at 70mph and the vehicle suddenly began to brake and the forward collision warning light illuminated along with the check engine light. The car stopped on the interstate and this happened at 1:15 am and it was in a rural area and it was pitch black outside. Luckily no one plowed into the back of the car. Was able to restart the car and was barely able to get it to the side of the road before it shut down again. 6 miles to the nearest exit attempted to get the car off the highway. After several attempts and turning off every electric accessory and sensor was able to get the car to the exit. KIA toed the car to the nearest dealership the next day. They discovered that the wiring harness was chewed up in several places and caused numerous shorts circuits and malfunction codes. I own several vehicles that are parked in the same area and this is the only one that has chewed up the wiring. My daughter and 2 of the grandchildren were in the car when this happened and they could have been killed if someone had plowed into the back of them at 70+ mph. This is a 2020 Kia Sedona and I'm being told that this is not covered under warranty. There is something wrong here seeing how this only happened to this car and not my other cars nor my boat. The car is in the shop and will not be ready for a week or two and this happened more than 350 miles from my house. I have lost the use of this car and Kia refused a rental because they said it was not a warranty issue. I know Kia is having this same issue with many of their vehicles. Does it take people to die for this to be addressed? I hope not. My family could have easily been killed because of this. Luck is probably the only thing that prevented a tragedy here. The car has not been repaired yet so I don't have any documents to upload yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429544August 18, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2006 Kia Sedona. The contact stated that while driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The contact also stated that the vehicle would fail to reverse once placing the gear shifter into reverse. The contact had initially taken the vehicle to an independent mechanic who was unable to service the vehicle and referred him to another mechanic who replaced the transmission. Almost a year later, the failure recurred, and the contact bought a code scanner that informed him that the catalytic converter was defective. The contact bought a new catalytic converter and had the catalytic converter replaced. Recently, the contact stated that while driving at various speeds, the vehicle began to hesitate upon depression of the accelerator pedal with the throttle body warning light illuminated. The contact used the code reader to clear the warning light and the vehicle resumed normal operation. On another occasion while driving 45 MPH, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to an independent mechanic who replaced the throttle body. Soon after the test drive, the transmission failed. The contact agreed to have the transmission replaced and the vehicle remained in the possession of the dealer. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429457August 17, 2021
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? It looks like the ECU communication to my key fob failed and the engine was shutdown while I was driving the car on the highway. Then the anti-theft system called Immobilizer kicked in and prevented me to start the car again. It looks like the memory of my key fob id was erased or something as my car seemed to complain that the fob was not present when it in fact it was right next to me in the center console. How was your safety or the safety of others put at risk? I was driving with my three young kids and wife and we and to shoulder the car in the highway. I was forced to shoulder the car because the engine shutdown in the middle of driving. This was highly unexpected behavior and my immediate thought was to pull to the side of the highway and take a look a the issue in a safer spot but parking at the side of a highway while other cars are driving past at 75MPH is not the safest idea. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was towed to a nearby KIA dealership and they have yet to take a look at it. It has been four days since the incident. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I filed a complaint with KIA on Sunday and called today, they said they are escalating the issue but we have not heard any changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings prior to the incident, the dashboard lights turned off and an indicator light showed the immobilizer mode was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429210August 16, 2021
EXTERIOR LIGHTING:HEADLIGHTS
Both low beam H7 bulbs have blown out 3 times each. I have used Basic bulbs, and more expensive bulbs and both have failed within several months. I have used gloves when installing them avoiding touching the glass each time. Bulbs seem to fit properly into socket. Called dealer and no advice as to why this reoccurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429285August 16, 2021
SUSPENSION:FRONT:CONTROL ARM
Vehicle was not drivable. Driver side front control arm was corroded and cracked/broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429054August 13, 2021
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2005 Kia Sedona. The contact stated while the vehicle was parked, she noticed that the vehicle was overheating. There were no warning lights illuminated. The contact stated she attempted to open the hood of the vehicle to determine the cause of the failure, but the hood would not open. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that the VIN was not under recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428813August 12, 2021
UNKNOWN OR OTHER
electronic locks (not power door controls) lock and will not unlock via manual key or key fob - this is a crash and or fire hazard & could result in death to passengers if trapped. The rear and side doors are effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427537August 2, 2021
STRUCTURE, UNKNOWN OR OTHER
The mud flaps on both front wheels they are starting to pop out and they rub against the tire i hear it really loud when I turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427538August 2, 2021
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
There are two issues I believe both are connected. Number 1. Sometimes when I put on the left blinker either nothing happens at all or the wrong blinker (right side) will go on instead of the left. Number 2. Sometimes when I put on my left blinker the headlights will turn off. It can be really scary when this happens on a dark highway at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425932July 22, 2021
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
The problem is the multi function switch. In the AUTO mode, the head lights go off randomly. This is a super dangerous at night. Also, when the left turn signal is activated, sometimes the flasher doesn't work and you have to jiggle it or turn it off and on again and sometimes the right flasher goes on. The dealer service could not confirm the problem and did nothing. These problems happen at random times and have been ongoing for about 18 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426055July 22, 2021
SUSPENSION
Driving slowly out of parking lot a loud bang was heard. Scraping noise was heard from under van, drove about 25 yards then stopped at side of road. Left rear wheel was crooked and under van the left rear lower control arm was broken in half and was dragging on ground, left rear wheel was off ground. No one was injured, no other damage to this vehicle or others. This vehicle was previously serviced on Kia Service Campaign SC102, unknown date. Would have been serious accident if this occurred at highway speeds. Both lower control arms have been replaced, parts saved for inspection. Pictures attached. Kia was notified of this, case #[XXX]. Vehicle has one owner since new. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425582July 19, 2021
EXTERIOR LIGHTING:TURN SIGNAL
when using the indicator to signal left, the signal would occasionally not respond or signal right. after jiggling, it will signal correctly. this was not a one-time occurrence and getting uncomfortable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424914July 15, 2021
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
Malfunctioning indicator stalk/switch. Left blinker either won't function or will cause right blinker to indicate. Dangerous because creates confusion to other drivers and is a distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424602July 13, 2021
ELECTRICAL SYSTEM
The passenger-side door from day one of purchasing the kia sedon LX doesn't shut properly. When using the button to close the door, the door will shut and then slightly ajar. The car dash will then tell me that not all doors are secure. I have contacted KIA several times. They have replaced the motor first and this didn't fix the issue so they replaced the latches. This also didn't fix the issue. Unless I turn off the power doors and manually shut the doors myself the problem still persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424363July 12, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
vehicle break lights, Cruze control does not work at all ESV light stay on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424369July 12, 2021
UNKNOWN OR OTHER
Break lights & Cruze control Not working at all. ESC lights stay on Driver mirror turn up & down when put vehicle in drive & reverse Back hatch - when vehicle is put in drive sensor bell tells me it’s open Even after I have shut it ,I have to do it every more than once every time I drive the vehicle. Rear driver Side slide door have to open and shut manually
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423537July 6, 2021
ELECTRICAL SYSTEM
Frequently, the turn signal will blink on the right when the turn signal switch is set to the left. This is a safety concern for myself and other drivers as they will expect the vehicle to go to the right when it is actually going to the left. I had this repaired at a dealership. This had been an issue for about a year, when I finally had it repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423569July 6, 2021
SUSPENSION
The contact owns a 2015 Kia Sedona. The contact stated while driving at various speeds, the vehicle was bouncing. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the shocks were defective. The vehicle was taken to an unknown local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423213July 2, 2021
UNKNOWN OR OTHER
We bought our 2015 Kia Sedona earlier this year (2021) and are having issues with the left blinker, the sliding doors and the backup camera. With the blinker, it doesn't always activate when you plus the lever down. sometimes you have to push it real hard. Other times you push the lever down to turn left but the right blinker comes on instead. With the doors, the rear left door doesn't always click shut all the way. It makes a grinding sound and then the back of the door unhinges. Sometimes it closes all the way only to unhinge while I am driving, sometimes 55+mph in the middle of a highway. The rear right door will not always respond to any of the automatic button commands. Once in a while it will close or open with the buttons. Other times it will partially close before reopening again. And even other times it just beeps and will not move. We have checked numerous times to make sure there are no obstructions and there aren't. With the backup camera, it is just very blurry and you cannot really tell what you are looking at other than shadows. We have wiped it down and it has done nothing to fix the issue. KIA! PLEASE HELP WITH THESE ISSUES!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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