Kia Sedona Complaints

2,536 consumer complaints on file.

#10195615July 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE ACCELERATING TO MERGE ONTO A HIGHWAY, THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL COMPLETELY DOWN TO THE FLOOR, BUT THE VEHICLE FAILED TO STOP. THE BRAKES BEGAN TO SMOKE. THE VEHICLE DECELERATED TO 40 MPH AND THEN ACCELERATED AGAIN TO AN UNKNOWN SPEED. THE CONTACT DROVE THE VEHICLE INTO A GRASSY FIELD AND STRUCK A SIGN. THE VEHICLE DROVE INTO A DITCH WHERE IT EVENTUALLY STOPPED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TOWED TO A KIA DEALER. THE VEHICLE SUSTAINED FRONT END DAMAGE AND THE PASSENGER SIDE TIRE BLEW OUT. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF FAILURE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 25,200. THE CONSUMER PROVIDED AN ARKANSAS MOTOR CRASH REPORT. UPDATED 10/24/07 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10195659July 9, 2007
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED . *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10195682July 9, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 KIA SEDONA. THE CONTACT STATED THAT THE BRAKES WOULD GRIND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES WERE REPLACED AT THE FAILURE MILEAGE (28,934 MILES) AND AGAIN AT THE CURRENT MILEAGE (52,773).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195346July 5, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKES AND ROTORS ON THE 2005 KIA SEDONA. THE ROTORS ARE OVERHEATING WITH NORMAL DRIVING AND HAD TO BE RESURFACED AT 15000 MILES. THE BRAKE PADS HAD TO BE REPLACED AT 23000. THE ROTOR HAD TO BE REPLACED AT 34000. *AK KIA MANAGER TOLD ME THERE IS A PROBLEM WITH THE 2005 KIA SEDONA BRAKE SYSTEM AND SUGGESTED THAT I MAKE A COMPLAINT TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195388July 5, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 KIA SEDONA. WHEN THE SLIDING DOORS IS OPENED, THE DOOR DETACHES FROM THE HINGE AND FALLS TO THE GROUND. THE VEHICLE WAS INSPECTED BY THE REPAIR SHOP WHO PLACED THE DOOR BACK ON, BUT STATED THAT THE DOOR WOULD FALL AGAIN IF IT WERE TO BE OPENED. THE CURRENT MILEAGE IS 107,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195260July 3, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LEFT SIDE AUTOMATIC SLIDING DOOR INTERMITTENTLY FAILED TO LATCH IN THE CLOSED POSITION WHEN THE DOOR WAS CLOSED WITH THE EITHER THE REMOTE, THE FRONT BUTTON, OR THE REAR BUTTON. THE LATCH ACTUATED, THE ACTUATOR KICKED OFF AS NORMAL, THEN RETURNED TO ABOUT A 4" OPEN STATE UNDER THE DOORS OWN TENSION PRELOAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195156July 2, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 KIA SEDONA. WHILE DRIVING BETWEEN 55-65 MPH, THE BRAKES PULSE WHENEVER THE CONTACT IS DRIVING DOWNHILL. SHE HAS TAKEN THE VEHICLE TO THE SHOP FOR THE FAILURE. THE MECHANIC REPEATEDLY STATES THAT THE SQUEAKING IS NORMAL AND A PART OF NORMAL WEAR AND TEAR. THE CONTACT BELIEVES THAT THE FAILURE IS A MANUFACTURER DEFECT BECAUSE THE VEHICLE ONLY HAS 17,000 MILES. THE CURRENT MILEAGE IS 17,000 AND FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195182July 2, 2007
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
IN JAN 2006, AFTER ONLY 12,000 MILES ON MY 2005 KIA SEDONA, WE TOOK OUR CAR IN FOR FRONT BRAKE WORK. THE FRONT WHEELS VIBRATED WHEN COMING TO A STOP. THE KIA DEALER RE-TURNED THE ROTORS AND IT FIXED THE PROBLEM TEMPORARILY. THE PROBLEM RETURNED BUT WE HAVE IGNORED IT UNTIL NOW (JULY 2007) WHEN AT 40,000 MILES THE KIA DEALER SAYS THIS IS A MAINTENANCE ISSUE, NOT A WARRANTY ISSUE. THEY SAID THEY WOULD FIX THE PROBLEM FOR $450. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194969June 29, 2007
WHEELS:RIM, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2006 KIA SEDONA. THE VEHICLE HAS HANKOOK OPTIMO H 14 TIRES 225/70R16. THE CONTACT STATED THAT HIS VEHICLE BEGAN TO VIBRATE AFTER DRIVING IT OFF THE LOT. HE RETURNED TO THE DEALER AND THEY PERFORMED A ROAD FORCED BALANCE. THE FAILURE RECURRED AND THE THE DEALER DISCARDED TWO RIMS AND A TIRE FROM THE VEHICLE. THE VIBRATION RECURRED A THIRD TIME AND THE DEALER STATED THAT THE VIBRATION COULD NOT BE REPAIRED. THE CURRENT MILEAGE IS 6,351 AND FAILURE MILEAGE WAS 19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194265June 26, 2007
SERVICE BRAKES, AIR:DISC:ROTOR
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING 75 MPH, THE ENTIRE STEERING COLUMN SHOOK WHEN THE CONTACT APPLIED THE BRAKES. HE PULLED OFF THE FREEWAY AND NOTICED THE FRONT WHEEL RIMS WERE EXTREMELY HOT. HE WAITED FOR THEM TO COOL OFF AND DROVE HOME. THE VEHICLE OPERATES NORMALLY WHEN DRIVING 40-55 MPH. THE DEALER STATED THAT THE ROTORS MAY BE BENT OR WARPED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE IS 15,000 AND FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194187June 25, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE REAR TIRE KEEPS LOSING AIR AND THE DASHBOARD TELLS ME ITS ON THE PASSENGER'S SIDE. I HAD AIR PUT IN IT ON FRIDAY AND LIGHT CAME BACK ON SATURDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194201June 25, 2007
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
ON MORE THAN FOUR OCCASIONS I HAVE BEEN DRIVING THIS VAN AND WHEN PRESSING THE GAS PEDAL TO ACCELERATE THE ENGINE REVVED , BUT THE VAN DID NOT MOVE. TWO OF THESE INCIDENTS HAVE BEEN WHILE MERGING ONTO INTERSTATE 95, ONCE ON US ROUTE 1 AND ANOTHER MERGING ON TO ROUTE 234. ON AT LEAST ONE OCCASION MY ONE YEAR OLD DAUGHTER WAS IN THE VEHICLE. IT WAS AN EXTREME SAFETY HAZARD TO MERGE ON TO INTERSTATE 95 IN THE MIDDLE OF RUSH HOUR WHILE TRAFFIC WAS MOVING AT 65 MPH PLUS AND NOT BE ABLE TO ACCELERATE. IN ONE INSTANCE THERE WAS A TRACTOR TRAILER COMING UP BEHIND ME, AND I HAD TO CUT OFF ANOTHER VEHICLE TRYING TO MERGE IN ORDER TO GET BACK OFF ON TO THE RAMP THAT I JUST MERGED OFF. THE FIRST TIME WE TOOK IT TO THE DEALER AND THEY SAID IS WAS A SPEED CONTROL SENSOR, THE SECOND TIME THEY SAID IT WAS LOW ON TRANSMISSION FLUID. THE THIRD TIME THEY HAD THE VEHICLE FOR A COUPLE OF DAYS AND STATED THAT THEY WERE UNABLE TO REPRODUCE THE ISSUE. WE HAVE A CASE NUMBER WITH KIA MOTORS, AND HAVE REQUESTED A BUY BACK UNDER THE VIRGINIA LEMON LAWS. WE PICKED UP THE VEHICLE FROM THE DEALER TODAY AND STILL HAVE NOT HEARD BACK FROM OUR CASE WORKER WITH KIA DESPITE A CALL ASKING IF WE SHOULD PICK UP THE VEHICLE OR NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193365June 14, 2007
EXTERIOR LIGHTING
BOTH HEADLIGHTS AND RIGHT TURN SIGNAL QUIT WORKING WITH NO WARNING; KIA SAID IT IS A FUSE BUT I CHECKED FUSES AND FOUND NO BAD FUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193387June 14, 2007
SERVICE BRAKES, AIR:ANTILOCK, AIR BAGS
TL*THE CONTACT OWNS A 2003 KIA SEDONA. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO BRAKE AT A SAFE DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES TO REPLACE THE BRAKE PADS AND THE ROTOR. THE DEALER STATED THAT THE CONTACT IS DRIVING THE VEHICLE IMPROPERLY AND CAUSING THE BRAKES TO WEAR OUT. THE CONTACT STATED THAT THE AIR BAG INDICATOR DOES NOT APPEAR ON THE DASHBOARD. THE CURRENT MILEAGE IS 100,000 AND FAILURE MILEAGE WAS 96,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193286June 13, 2007
STEERING
THE 2006 KIA SEDONA PULLED TO THE LEFT SINCE THE DAY I BOUGHT IT. THE FRONT END HAS BEEN ALIGNED NUMEROUS TIMES AND TWO DIFFERENT KIA DEALERSHIPS INSISTED THAT CROWNING" OF ROADS IN MY AREA WAS CAUSING THIS. FUNNY HOW NO OTHER VEHICLE I'VE EVER HAD HAS EVER PULLED TO THE LEFT ON THE VERY SAME ROADS. I HAVE BEEN TOLD BY THE TWO KIA DEALERSHIPS THAT ALL VEHICLES "DRIFT" OR "VEER" TO THE LEFT WHEN YOU LET GO OF THE STEERING WHEEL. AGAIN, THIS HAS NOT BEEN A PROBLEM WITH ANY OTHER VEHICLE I'VE OWNED IN THE LAST 20+ YEARS. MY VAN CAN NOW BE CONSIDERED A LEMON BECAUSE IT HAS BEEN TO THE SHOP FIVE TIMES. THERE WAS ALSO A LOUD "BUMPING" NOISE IN THE FRONT END WHEN STEERING SHARPLY TO THE RIGHT AND DOWNWARD. NO SERVICE PERSONNEL AT EITHER DEALERSHIP COULD CAUSE THE NOISE SO, TO THEM IT DID NOT EXIST. THEY REFUSED TO RIDE WITH ME SO I COULD DEMONSTRATE BUT THEN FINALLY THEY DID AND THEY HEARD IT! ON SERVICE TRIP NUMBER FIVE, THEY REPLACED BUSHINGS ON THE FRONT END AND THE NOISE IS GONE. THIS VEHICLE STILL "DRIFTS" OR "PULLS" OR "VEERS" OR "MEANDERS" TO THE LEFT WHEN YOU TURN LOOSE OF THE WHEEL. GETTING SOMEONE TO AGREE WITH THAT IS AN UPHILL BATTLE THAT I HAVE NOT YET WON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193031June 12, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND IT ACCELERATED TO 30 MPH WITHOUT WARNING. HE WAS ABLE TO STOP THE VEHICLE BY CONTINUOUSLY DEPRESSING THE BRAKE. THE FAILURE HAS OCCURRED ON NUMEROUS OCCASIONS AND THE DEALER HAS BEEN UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 2,600 AND FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192902June 11, 2007
TIRES
TL*THE CONTACT OWNS A 2003 KIA SEDONA. THE TIRES ARE BIGO EURO TOUR TIRES, SIZE P212/70R15. WHILE DRIVING 60MPH, THE VEHICLE JERKED. IT APPEARED TO BE A FLAT TIRE; HOWEVER, THE TIRE FELL OFF OF THE VEHICLE AND ROLLED DOWN THE INTERSTATE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND IT WAS TOWED TO THE DEALER. THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 48946 AND THE FAILURE MILEAGE WAS 48765.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192535June 6, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED THAT THE SLIDING DOORS WOULD NOT STAY OPEN AND WOULD CLOSE WITHOUT WARNING. THIS FAILURE HAS CAUSED BRUISES ON FOUR DIFFERENT OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER LUBRICATED THE LATCHES ON THE DOOR, BUT THIS DID NOT REMEDY THE FAILURE. THE DOOR CONTINUED TO CLOSE WITHOUT WARNING. THE MANUFACTURER STATED THAT THE DOORS WOULD CLOSE IF THE WINDOWS WERE DOWN. THE CURRENT MILEAGE IS 7,000 AND FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10192584June 6, 2007
ELECTRICAL SYSTEM
THE JUNCTION BLOCK (FUSE BOX) LOCATED BEHIND THE COVER NEAR THE EMERGENCY BRAKE PEDAL PARTIALLY BURNED AND MELTED AT TWO PIN CONNECTORS. THE ADJACENT WIRING HARNESS CONNECTOR ALSO PARTIALLY BURNED AND MELTED. PRIOR TO THE FAILURE, THE DASH INDICATOR FOR THE DEFROSTER ILLUMINATED AND REMAINED ILLUMINATED EVEN THOUGH THE DEFROSTER WAS NOT TURNED ON. WHEN THE CAR WAS TURNED OFF, THE DASH INDICATOR FOR THE DEFROSTER REMAINED ILLUMINATED. THE BATTERY WAS DEAD THE NEXT DAY. AFTER JUMP STARTING THE VAN, IT WAS DRIVEN TO THE LOCAL KIA DEALER WHERE THE MACHANIC IDENTIFIED THE JUNCTION BLOCK DAMAGE. KIA HAS PROPOSED TO REPLACE THE JUNCTION BLOCK AND ENTIRE DASH WIRING HARNESS FOR $1,934.19. THE COST OF THE JUNCTION BLOCK IS $19.95, BUT THE COST OF THE WIRING HARNESS IS $1,067.65. THE BALANCE OF THE PROPOSED COST IS LABOR AND TAXES. KIA DOES NOT PROVIDE THE HARNESS CONNECTOR AS A SEPARATE PART. I CALLED THE KIA HELP LINE AND PROVIDED A VERBAL REPORT TO A CUSTOMER SERVICE AGENT, AND WAS TOLD THAT KIA CAN DO NOTHING ELSE TO RESOLVE THE PROBLEM. I LOCATED 12 RELEVANT ODI COMPLAINTS FOR 2003 SEDONAS AND 2 RELEVANT ODI COMPLAINTS FOR 2003 SEDONA EX MODELS, ALL RESULTING IN DASH FIRES. I DID NOT SEARCH OTHER MODEL YEARS. IT MAY HAVE BEEN MY GOOD FORTUNE NOT TO EXPERIENCE A VEHICLE FIRE, AS WELL AS COMPELLING EVIDENCE RELATED TO THE CAUSE OF THESE OTHER REPORTED FIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192395June 4, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
OWNER OF A KIA SEDONA 2005 WITH PROBLEMS WITH BRAKES SINCE 3,612 MILES, AND OTHER PROBLEMS FROM FIRST DAY OF THE BUY. THERE IS A NOISE WHEN BRAKING, TAKEN TO THE DEALER FOR REPAIR 16 TIMES AND STILL WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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