Kia Rondo Complaints

297 consumer complaints on file.

#10681637February 5, 2015
FUEL/PROPULSION SYSTEM
THE KIA RONDO HAS A RATHER UNUSUAL FUEL TANK THAT IS ALSO A SUSPENSION PART. MY CAR HAD NEVER BEEN IN AN ACCIDENT, I HAD NOT RUN OVER ANY DEBRIS, THERE WAS NO CORROSION--BUT THE FUEL TANK FAILED AT ABOUT 112,000 MILES AND AT 7 YEARS OF AGE. ***** I NOTICE THAT OTHER KIAS HAVE HAD FUEL TANK PROBLEMS AND/OR RECALLS. ***** AS A RESULT OF THIS FAILURE, FUEL WAS POURING FROM A LEAKY SEAM ON THE TANK ONTO THE GROUND, WITH RESULTING HAZARDS TO PEOPLE AND THE ENVIRONMENT. IT TOOK OVER A WEEK TO GET ANOTHER FUEL TANK; I DON'T KNOW IF THIS IS BECAUSE FUEL TANKS JUST DON'T FAIL, OR IF ALL THE TANKS IN THE SUPPLY SYSTEM HAVE BEEN SPOKEN FOR. ***** I THINK MAYBE EVERY RONDO ON THE ROAD SHOULD BE RECALLED AND THE FUEL TANK REPLACED WITH ONE THAT WILL ACTUALLY KEEP THE FUEL IN THE TANK. OWNERS WHO HAVE HAD TO REPLACE THE FUEL TANK SHOULD BE REIMBURSED. I CONTACTED KIA ABOUT THIS PROBLEM; THEY ACT LIKE THEY DON'T UNDERSTAND WHY I AM NOT HAPPY WITH GASOLINE POURING OUT OF THE CAR ON THE GROUND. ***** I NO LONGER USE THE KIA DEALER, AS THEY PULL B.S. STUNTS SUCH AS BRINGING OUT A DIRTY FILTER AND WANTING $80 TO REPLACE IT. I HAVE NOT BEEN THERE SINCE THEY DID THIS EXACTLY ONE WEEK AFTER CHARGING ME $80 TO REPLACE A FILTER. ***** THE MECHANIC AT DOBBS, A LOCAL CHANGE THAT REPLACED BY FUEL TANK, TOLD ME IN HIS WHOLE CAREER HE HAS ONLY SEEN 3 LEAKY FUEL TANKS. HE STATED THAT THEY WERE ALL ON KIA PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680822February 3, 2015
FUEL/PROPULSION SYSTEM
WENT TO GET REAR TIRES PUT ON MY CAR AND THE MECHANIC NOTICED THE FUEL TANK WAS LEAKING ABOVE THE SUPPORT ON THE DRIVERS SIDE. TO REPLACE THE FUEL TANK IS OVER 900 DOLLARS, ACCORDING TO THE DEALER. I KNOW THIS IS A PROBLEM IN THE SAME AREA FOR RONDOS BECAUSE A KIA MECHANIC TOLD ME THAT HE JUST HAD ONE IN THAT HAD A LEAK IN THE SAME EXACT AREA. HAVE NOT HAD IT FIXED YET DUE TO THE EXPENSE, EVEN THOUGH ITS A SAFETY RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680519February 2, 2015
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
TO WHOM IT MAY CONCERN, ON APPROXIMATELY, SUNDAY, AUGUST 10, 2014, I WAS DRIVING MY 2007 KIA RONDO AND A MAN HIT MY BUMPER DUE TO THE FACT HE COULD NOT SEE MY BRAKE LIGHTS (DUE TO THE MANUFACTURER'S RECALLED PARTS; NHTSA CAMPAIGN NUMBERS: 13V114000 AND 09V130000). I WAS UNAWARE OF THE RECALLED PRODUCT UNTIL YESTERDAY, FEBRUARY 1, 2015, WHEN I WAS DOING A GOOGLE SEARCH. THIS WHOLE SITUATION HAS REALLY FRIGHTENED ME BECAUSE I AM ESSENTIALLY DRIVING A TICKING TIME BOMB. THE BRAKE LIGHTS ARE OUT, AND THE RED "AIR BAG" LIGHT IS ON (THEREFORE DETERMINING THAT THE AIR BAGS DO NOT WORK; NHTSA CAMPAIGN NUMBER: 12V014000), AND THE YELLOW "ESC OFF" LIGHT IS ON, AND DOES NOT GO OFF. I HAVE TO CONTINUOUSLY POP OPEN THE HOOD TO RECONNECT THE BATTERY EVERY OTHER TIME ATTEMPT TO TURN THE CAR ON. I AM A MONDAY-FRIDAY 9-5 WORKING 19 YEAR OLD LIVING ON HIS OWN, AND I AM LIVING TO PAYCHECK TO PAYCHECK. I AM SIMPLY UNABLE TO PAY FOR THE DAMAGES DUE TO THE ENGINEERING BY THE MANUFACTURER, AND I AM PRAYING I WILL RECEIVE SOME TYPE OF COMPENSATION SO I CAN HAVE A RELIABLE CAR FOR MY DAILY LIFE. KIND REGARDS, A 2007 KIA RONDO OWNER *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10678236January 22, 2015
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD AT THE INDICATED SPEED LIMIT OF 35 MILES PER HOUR, THERE WAS A LOUD THUMP AND THEN MY CAR STOPPED. IMMEDIATELY, I WAS TERRIFIED. I DIDN'T KNOW WHAT WAS GOING ON. SOMEONE PULLED OVER TO HELP ME AND I EASED MY CAR OVER TO THE SIDE OF THE ROAD WITH PERSONS MANUALLY PUSHING THE CAR BECAUSE IT WOULD NOT START BACK UP. I CALLED FOR ASSISTANCE AND WAS TOWED HOME. UPON GETTING THE CAR HOME, I WAS TOLD THAT THE ENGINE IS DEAD. I WAS SHOCKED. I WAS TOLD THAT I WOULD END UP HAVING TO REPLACE THE ENTIRE ENGINE AND THAT COULD BE VERY EXPENSIVE. MY PROBLEM IS THAT I WAS GETTING REGULAR SCHEDULED MAINTENANCE ON THE VEHICLE TO INCLUDE OIL CHANGES. I HAVE NO IDEA HOW A ENGINE JUST BLOWS LIKE THAT WITHOUT NO WARNING LIGHT (ELECTRICAL PROBLEM) COMING ON OR ANYTHING. I JUST COULD NOT BELIEVE THIS. I STARTED TO DO SOME RESEARCH. I FOUND SEVERAL REPORTS THAT THE ENGINE DIED IN KIA RONDO MODELS. I CONTACTED KIA TO ASK THEM IF THEY HAD LOOKED INTO THIS SINCE SO MANY REPORTS HAVE BEEN MADE. THEY INFORMED ME THAT THEY DO NOT HAVE TO DO ANYTHING BECAUSE THE NHTSA HAS NOT TOLD THEM THEY HAD TO. I THEN ASKED WHAT ABOUT SAFETY. I ALSO SAID THAT THIS CAN CAUSE FATALITIES BECAUSE HAD I BEEN ON THE HIGHWAY AND MY CAR JUST STOPPED LIKE THAT, I DON'T KNOW WHAT COULD HAVE HAPPENED. THIS ISSUE IS OCCURRING TOO OFTEN IN THIS MODEL OF VEHICLE. AND TO BE HONEST I THINK KIA IS AWARE OF THIS BECAUSE THEY ACTUALLY STOPPED MAKING THIS MODEL. SOMETHING NEEDS TO BE DONE. WHAT AM I TO DO ABOUT MY TRANSPORTATION NOW THAT THIS ENGINE IS DEAD??? KIA NEEDS TO ANSWER FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677012January 21, 2015
FUEL/PROPULSION SYSTEM
IT TAKES 2 OR 3 ATTEMPTS TO START MY CAR AFTER GETTING GAS. RECENTLY, AFTER GETTING GAS, THE CAR STALLED WHILE I WAS DRIVING ON A BUSY MAIN ROAD GOING APPROX 40MPH. TODAY, THE CAR STALLED 2X WHILE DRIVING. EVERYTHING TURNED OFF, HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677016January 21, 2015
FUEL/PROPULSION SYSTEM
FUEL PAN RUSTED OUT. VALVOLINE WOULD NOT SERVICE THE CAR UNTIL THE OIL PAN WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670090January 5, 2015
ENGINE, STRUCTURE
DURING AN INSPECTION OF THE UNDERCARRIAGE ON MY KIA, AN AUTO MECHANIC INFORMED ME THAT MY OIL PAN HAD RUSTED THROUGH AND ENGINE OIL WAS SEEPING THROUGH THE METAL. THE COST OF PARTS AND LABOR FOR A REPLACEMENT IS APPROXIMATELY $250. THE SERVICE MANAGER OF THE AUTO REPAIR GARAGE STATED THAT IN HIS EXPERIENCE THIS WAS NOT AN UNCOMMON PROBLEM WITH SOME KIA AND HYUNDAI MODELS. IN MY OPINION, THIS IS A MAJOR MANUFACTURING DEFECT. THAT IS, THE METAL USED TO MANUFACTURE A CRITICAL PART ON THE ENGINE (MINE IS 2.4 LITER/4 CYLINDER) IS DEFECTIVE EITHER IN COMPOSITION OR GAUGE. I'VE OWNED VEHICLES FOR OVER 40 YEARS AND, PRIOR TO THIS, I'VE NEVER HEARD OF AN OIL PAN RUSTING THROUGH. AS BACKGROUND, I PURCHASED THIS VEHICLE NEW. I'M RETIRED AND I DO NOT DRIVE REGULARLY (NO COMMUTE). ALTHOUGH I LIVE IN MAINE WHERE ROAD SALT IS USED LIBERALLY ON ROADS, I HAVE AVOIDED DRIVING IN WINTER STORMS WHENEVER POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669763January 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE OIL PAN CORRODED AND FRACTURED CAUSING OIL TO LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE METAL OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 03/04/15*LJ UPDATED 10/8/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669224December 31, 2014
STEERING
WHEN CONDITIONS ARE WET, POWER STEERING FREEZES UP. DANGEROUS. TOOK TO DEALER, EVERYTHING IS FINE, BUT IT IS STILL DOING IT. WHAT IS THE RESOLUTION? THERE SHOULD BE A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668584December 28, 2014
FUEL SYSTEM, GASOLINE, AIR BAGS, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
VEHICLE WAS TAKEN TO PREMIERE KIA OF KENNER, AND ALSO CONTACTED KCA/IRVINE 7:40AM CALL; ISSUE CAR SPUTTERS WHEN GAS PEDAL APPLIED; CAR DOES NOT START AFTER FUELING, REQUIRES MULTIPLE STARTS; CAR STALLED TWICE ON HWY NOV. 20, 2014 ISSUES BEGAN. KIA DEALER REPRESENTATIVE REFUSED SERVICE OF NHTSA CAMPAIGN RECALL # 08V459000 RECALL DATE SEPT. 17, 2008, SUBSEQUENTLY CONTACTED KIA CONSUMER AFFAIRS IN IRVINE, CA. CALL CENTER THE PHONE CALL OUTCOME CSR STATED WOULD CONTACT THE LOCAL DISTRICT MANAGER FOR APPROVAL OF RECALL WOULD EXPEDITE PROCESS, CSR STATED WOULD CONTACT LOCAL DM WITHIN TWO HOURS AND GET BACK; RECEIVED DENIAL LETTER IN MAIL. RECALLS SHOWS 6,680 ?POTENTIAL UNITS AFFECTED FOR THIS RECALL 08V459000 FUEL PUMP SUB ASSEMBLY, WHEREAS CAMPAIGN RECALL # 12V014000 SHOWS 145,755 UNITS AFFECTED FOR ?AIRBAG CLOCK SPRING ASSEMBLY? AND RECALL # 13V114000 SHOWS 623,658 UNITS AFFECTED FOR ?STOP LAMP SWITCH MAY FUNCTION INTERMITTENTLY.? ON THE SURFACE SEEMS KIA IS ONLY INCLUDING FULL RECALLS FOR VEHICLES ONLY IF IT POSES THE LEAST FINANCIAL HARM TO THE CORPORATE COMPANY PROFIT AS SHOWN IN THE NUMBER OF RECALLS OF ?EASY TO FIX? ISSUES BUT THOSE SUCH AS THE FUEL PUMP ASSEMBLY HAVE THE LEAST AMOUNT OF ISSUED RECALLS REPRESENTING A NEGLIGIBLE AMOUNT OF TOTAL VEHICLES. IS KIA SACRIFICING SAFETY FOR PROFIT WITH THESE CORPORATE DECISIONS? KIA HAS DENIED A RECALL OF THE SAME ISSUES THAT MY VEHICLE IS EXPERIENCING AS STATED IN THE RECALL BULLETIN: ?THE FUEL PUMP MAY NOT SUPPLY ENOUGH FUEL TO THE ENGINE, CAUSING HARD STARTING, ENGINE HESITATION, OR OTHER POTENTIAL IMPAIRMENT. UNUSUALLY SEVERE HESITATION OR OTHER IMPAIRMENT COULD EXPOSE THE DRIVER TO THE RISK OF A CRASH. DEALERS WILL REPLACE THE FUEL PUMP SUB-ASSEMBLY WITH AN UPDATED PART.? KIA HAS NEGLECTED TO RESOLVE FAULTY ISSUE. PLEASE ADVISE KIA TO RECTIFY THE SITUATION BY REPAIRING THE FAULTY FUEL PUMP ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668112December 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RONDO. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE HEAD, THE EYE, AND THE LEFT SIDE OF HIS FACE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V014000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667951December 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE A/C WAS ACTIVATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR COMPRESSOR AND THE HOSE NEEDED TO BE REPLACED AND THE SYSTEM NEEDED TO BE CLEANED DUE TO POTENTIAL METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667529December 21, 2014
STEERING, SERVICE BRAKES
WHILE DRIVING IN WET CONDITIONS, THE BATTERY INDICATOR LIGHT AND THE BRAKE INDICATOR LIGHT ILLUMINATED IN THE DISPLAY. POWER STEERING FAILED, AND THE VEHICLE WAS DIFFICULT TO MANEUVER TO SAFETY. THE HEADLIGHTS AND DASHLIGHT POWER WAS SIGNIFICANTLY REDUCED. AFTER COMING TO A STOP WITHOUT STEERING POWER, THE EMERGENCY BRAKE WAS ENGAGED AND DISENGAGED WITHOUT A CHANGE IN THE ILLUMINATOR LIGHT. THE CAR WAS HESITANT TO MOVE - GRINDING NOISE AND MAJOR DIFFICULTY TURNING THE STEERING WHEEL. THIS HAPPENED ON TWO DIFFERENT OCCASIONS DURING SIMILAR WEATHER/ROAD CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663715December 11, 2014
STEERING
TL* THE CONTACT OWNS A 2010 KIA RONDO. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THERE WAS NO FAILURE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662647December 7, 2014
FUEL/PROPULSION SYSTEM
AFTER SMELLING A STRONG SMELL OF GASOLINE IN OUR GARAGE, WE TOOK OUR KIA RONDO TO FIRESTONE TO HAVE IT CHECKED OUT. THEY FOUND THAT A SEAM ON THE GAS TANK HAD SEPARATED AND THERE WAS RUST IN THE AREA THAT THEY BELIEVED WAS CAUSED BY ROAD SALT APPLIED TO OUR ROADS DURING THE WINTERS WE HAVE HAD THE CAR (ST. LOUIS). WE TOOK THE VEHICLE TO KIA AND THEY HAVE REFUSED TO COVER THE REPLACEMENT OF THE GAS TANK, WHICH IS ONLY 6 YEARS OLD. THIS GAS TANK IS METAL AND IS DEFECTIVE AND SHOULD BE RECALLED ON ALL 2008 KIA RONDOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660821November 25, 2014
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS, OUR KIA RONDO HAS EXPERIENCED AN ELECTRICAL ISSUE THAT AFFECTS OUR POWER STEERING AND OUR DASHBOARD LIGHTS. THESE HAVE ALL OCCURRED WHILE DRIVING IN WET CONDITIONS. WE DROVE THROUGH A SMALL PUDDLE IN THE ROAD AND OUR POWER STEERING FAILED. AT THE SAME TIME OUR SEATBELT LIGHT BEGAN FLASHING AND OUR BRAKE LIGHT AND BATTERY LIGHTS CAME ON. WE WERE ABLE TO GET OFF THE ROAD AND EVERYTHING BEGAN WORKING AGAIN IN ABOUT ONE MINUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660370November 23, 2014
STEERING, SERVICE BRAKES, HYDRAULIC:FLUID
EVERY TIME I WENT THROUGH A PUDDLE TODAY THE PARKING BRAKE/BRAKE FLUID LIGHT AND THE CHARGING SYSTEM WARNING LIGHT WOULD COME ON. IT ALSO LOST POWER STEERING WHILE THIS HAPPENED. IT LASTED ONLY A FEW MOMENTS BUT WITH TRAFFIC AND KIDS IN THE BACK, A FEW MOMENTS IS LONG ENOUGH. THIS HAPPENED WITH EVERY PUDDLE AND EVEN ON THE FREEWAY WHEN WATER SPLASHED UNDERNEATH!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655291November 16, 2014
WHEELS
DRIVING CAR ON FREEWAY AND A LOUD NOISE CAME FROM THE LEFT WHEEL. SLOW DOWN NOISE LOWER BUT NOT HAS STOP. REPAIR MAN SAYS I NEED WHEEL BEARINGS. I WONDER IF THERE WERE A RECALL FOR THE WHEEL BEARINGS THAT I DON'T KNOW ABOUT . HAS THERE BE AN A TECH SERVICE BULLETIN ISSUED ON THIS TYPE OF PROBLEM? I WAS ALSO TOLD MY BRAKES WEAR UNEVENLY SO A GET A SHAKING IN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655294November 16, 2014
STEERING, ENGINE, ELECTRICAL SYSTEM
WHEN I AM DRIVING AND I HIT WATER OR SLUSH ON THE ROAD WAY AT TIMES MY CAR WILL LOSS ALL POWER STEERING AND BREAKING AND THE LIGHTS FOR THE BATTERY AND OTHER SYSTEMS LIGHTS COME ON. IT SOMETIMES LAST FOR 10 SECOND TO 20 SECONDS. THIS CAUSE MY CAR TO BE UNSAFE FOR DRIVING BECAUSE ALL AT ONE TIME YOU LOSE SO MUCH CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652048November 3, 2014
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE TAIL LIGHT FAILED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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