Kia Rondo Complaints

297 consumer complaints on file.

#10274051June 16, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
I TOOK MY 2008 RONDO IN TO STEVEN KIA ON 4/10/2009 BECAUSE THE CHECK ENGINE LIGHT WAS ON. THEY STILL HAVE NOT FIXED MY CAR AND IT HAS BEEN IN THEIR SHOP FOR OVER 60 DAYS. THEY SAY THE ENGINE HAS DEFECTIVE PARTS. I WANT TO KNOW IF KIA WILL GIVE ME A CAR THAT IS NOT DEFECTIVE OR RETURN MY PURCHASE COST. IF THIS CAR IS DEFECTIVE THEN I WANT TO GET ANOTHER CAR. I BOUGHT IT FOR MY DAUGHTER AND I NO LONGER TRUST THAT SHE WILL BE DRIVING A SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267311April 30, 2009
AIR BAGS:SIDE/WINDOW
I WAS INVOLVED IN A SIDE IMPACT ACCIDENT. THE OTHER DRIVER RAN A RED LIGHT AT APPROXIMATELY 50 MPH STRIKING MY VEHICLE IN THE FRONT DRIVERS DOOR. NONE OF THE AIR BAGS DEPLOYED. THE ACCIDENT RESULTED IN C6 AND C7 BEING FUSED. THIS RESULTING IN A PERMANENT DISABILITY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10267218April 29, 2009
SEAT BELTS
TO WHOM IT MAY CONCERN: I WORK FOR THE MIDWEST CITY FIRE DEPARTMENT AS THE PUBLIC EDUCATION SPECIALIST. I AM A CERTIFIED CAR SEAT TECHNICIAN WITH OVER 2 YEARS OF EXPERIENCE. ON THURSDAY APRIL 23, 2009, I WAS HELPING PUT A CAR SEAT IN THE CENTER REAR SEAT OF HER KIA RONDO. AFTER A TRIAL RUN, I REALIZED THE SEATBELT NEEDED TO BE ADJUSTED IN ORDER TO ACCOMMODATE FOR MORE ROOM FOR TIGHTENING. I TWISTED THE WEBBED PORTION OF THE BUCKLE APPROXIMATELY 3-4 TIMES TO ALLOW FOR MORE ROOM TO TIGHTEN THE BELT ONTO THE CAR SEAT. I WAS TAUGHT THIS IN MY CAR SEAT TECHNICIAN CLASS AND IT IS A COMMON PRACTICE THAT MANY CAR SEAT TECHNICIANS USE. AFTER BUCKLING IN THE LATCH PLATE, I BEGAN TIGHTENING THE SEAT BELT ONTO THE CAR SEAT. ONCE FORCE WAS APPLIED, A SEAM OF STITCHING ON THE SEATBELT WEBBING RIPPED APART RESULTING IN THE TWO SIDES OF THE WEBBING NO LONGER BEING ATTACHED TO ONE ANOTHER. BECAUSE OF THE UNCERTAINTY OF THE CENTER SEAT BELT, I ADVISED HER TO PUT THE CAR SEAT ON THE OUTBOARD POSITION. PLEASE CONTACT ME IF YOU HAVE ADDITIONAL QUESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266630April 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 KIA RONDO LX. THE TRANSMISSION IS STALLING AND GRINDING THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES. THIS FAILURE HAS OCCURRED SINCE THERE MONTHS AGO WHICH IS WHEN THE VEHICLE WAS PURCHASED. THE KIA MANUFACTURER SENT A LETTER TO THE DEALER TO REPLACE THE TRANSMISSION AND THEY REFUSE TO REPLACE IT. THE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263869April 1, 2009
PARKING BRAKE, FUEL SYSTEM, GASOLINE
HAD JUST BOUGHT THE CAR FROM DEALERSHIP, BEFORE I TOOK CAR OFF LOT, I NOTICED CHECK ENGINE LIGHT. RETURNED INSIDE AND LEFT CAR AT DEALERSHIP FOR 1 WEEK AND WHEN RETURNED, FOUND OUT GAS CAP WAS CAUSE. APPARENTLY AFTER IT CLICKS TO SHOW IT'S LOCKED, IT MUST BE CLICKED A FEW MORE TIMES TO KEEP CHECK ENGINE LIGHT FROM COMING ON. I NOTICED 1 WEEK LATER THAT WHEN PARKING OR EMERGENCY BRAKE IS DEPRESSED, THE BRAKE DOES NOT ENGAGE. CALLED DEALERSHIP AND 1 WEEK LATER ADJUSTMENT WAS PERFORMED. I PERSUADED DEALERSHIP TO COVER THE COST SINCE I HAD JUST BOUGHT THE CAR FROM THEM 2 WEEKS EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261468March 10, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2008 KIA RONDO LX (V6) WHICH HAS AROUND 6300MILES. I AM THE FIRST OWNER AND DROVE IT FOR THE LAST 6 MONTHS. EVEN EPA FUEL ECONOMY ESTIMATES ARE 18 MPG (CITY : 14 TO 22 MPG) AND 26 MPG (HIGHWAY: 21 TO 31 MPG) AT THE WINDOW STICKER, THEY WERE NOT REALISTIC. I DO NOT COMPLAIN ON CITY MPG AND IT IS 19-20 MPG IN AVERAGE BUT IN HIGHWAY MPG, IT WAS VERY DISAPPOINTING. I HAD SEVERAL TRAVELS WHICH TAKE 2 HOURS AT THE SPEED OF 65-70 MPG. EVERY TIME, IT WAS 21-22 MPG IN AVERAGE. THE BEST ONE WITH 65 MPH USING CRUISE CONTROL WAS 23.2MPG. I HAVE NEVER HAD 31 MPG AT ALL AS WELL AS HIGHWAY AVERAGE MPG OF 26. SO I THINK THAT KIA A LOT OVERSTATED THE HIGHWAY MPG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259836February 24, 2009
AIR BAGS:FRONTAL, SEAT BELTS
2/5/09, I HAD AN ACCIDENT, MY 2007 KIA RONDO, PURCHASED NEW IN 12/07 RAN OFF THE ROAD, SLID ON ICE HEAD ON INTO A TREE. MY SEATBELTS DID NOT LOCK UP AND MY AIRBAGS FAILED TO DEPLOY LEAVING ME WITH A BROKEN BONE BETWEEN MY 1ST AND 2ND VERTEBRA AND A SEVERELY INJURED RIGHT ARM AND MY HEAD HIT WITH WINDSHIELD. MY CAR WAS TOTALED, MY SON RECEIVED 9 STITCHES TO HIS CHIN AND I AM FACING AT LEAST 2 SURGERIES. KIA'S RESPONSE IS THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED. HOW CAN SOMEONE HIT A TREE, DEAD CENTER, COMPLETELY TOTALING OUT THE VEHICLE AND THE MANUFACTURER MAKE SUCH A STATEMENT? THE POLICE, HOSPITAL, TREATING PHYSICIANS AND MY AUTO INSURANCE COMPANY ALL AGREE, ALONG WITH MYSELF, THAT HAD THESE SAFETY FEATURES WORKED I WOULD HAVE NEVER SUSTAINED SUCH INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10252199December 18, 2008
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2007 KIA RONDO. HE HAD CONTINUOUS ELECTRICAL FAILURE WITH HIS VEHICLE. DURING THE RECENT FAILURE, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE VEHICLE WAS PUSHED OUTSIDE HIS GARAGE IN ORDER TO SAVE HIS HOME FROM BEING BURNED. THERE WAS A SHORT IN THE ABS MODULE AND THE BRAKES FAILED. ON SEVERAL OCCASIONS, HE ALSO LOST POWER ON THE ELECTRICAL INSTRUMENT PANEL. THE DEALER REPLACED THE ENTIRE FUSE PANEL AND WITHIN THREE DAYS, THE FAILURE RECURRED. THE DEALER STATED THAT HE WOULD NEED AUTHORIZATION FROM THE MANUFACTURER BEFORE REPAIRING THE VEHICLE A SECOND TIME. THE MANUFACTURER ADVISED HIM THAT THEY HAD THE RIGHT TO MAKE THE REPAIRS; HOWEVER, THE CONTACT REFUSED SINCE PREVIOUS ATTEMPTS TO REPAIR THE VEHICLE WERE UNSUCCESSFUL. THE CURRENT MILEAGE WAS APPROXIMATELY 22,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 1,485. UPDATED 02/05/09. *LJ THE CONSUMER STATED THE ABS LIGHT ILLUMINATED. WHEN HE APPLIED THE BRAKE, IT WENT TO THE FLOOR. THE WIRING IN THE DASH SHORTED OUT ON SEVERAL OCCASIONS. UPDATED 02/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250242December 1, 2008
STRUCTURE
THE CAR VIBRATES AND MAKES LOUD NOISE WHEN ROLLING DOWN ANY OF THE REAR WINDOWS. *TR ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240188August 29, 2008
VISIBILITY, STRUCTURE
MY WIFE AND I RECENTLY BOUGHT A BRAND NEW KIA RONDO WITH 18 MILES ON IT. WE PAID CASH FOR THE VEHICLE IN ORDER TO AVOID EXPENSIVE INTEREST PAYMENTS. WHILE DRIVING THE CAR HOME FOR THE FIRST TIME MY WIFE NOTICED THAT THE WINDOWS MAKE A WHISTLING NOISE LIKE THE WINDOW IS CRACKED OPEN. ANY TIME THE VEHICLE IS DRIVEN OVER 30 MPH THE NOISE CAN BE HEARD. THE VERY NEXT DAY MY WIFE MADE AN APPOINTMENT TO HAVE IT LOOKED AT. THE DEALERSHIP COULDN'T TELL WHAT WAS WRONG WITH IT SO THEY OPENED A CASE WITH KIA. AFTER 3 MONTHS OF GOING BACK AND FORTH WITH THE DEALERSHIP AND KIA THEY TOLD US THAT THE NOISE WASN'T A DEFECT BUT PART A CHARACTERISTIC OF THE MODEL AND THAT IT IS NOT A SUBSTANTIAL IMPAIRMENT TO THE VALUE, SAFETY, OR USE. THE BROCHURE ON THE RONDO CLAIMS THAT THE RONDO "IS EQUIPPED WITH A RANGE OF STRUCTURAL AND TECHNOLOGICAL REFINEMENTS THAT REDUCE CABIN NOISE AND ROAD VIBRATION TO DELIVER A QUIET RIDE." I CAN HEAR THE WIND NOISE OVER THE RADIO. NEEDLESS TO SAY MY WIFE AND I ARE VERY UPSET. MY WIFE HATES THE CAR THAT WE BOUGHT FOR HER TO DRIVE. WE ARE CONCERNED BECAUSE THEY CAN'T DETERMINE WHAT IS CAUSING THE NOISE. WE ALSO HAVE TWO CHILDREN UNDER TWO AND THE RECENT LINK BETWEEN AUTISM AND WHITE NOISE MAKES US FEARFUL OF PLACING THEM IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236356July 30, 2008
SUSPENSION
PURCHASES A BRAND NEW 2007 KIA RONDO THREE MONTHS AGO. CAR PULLS TO THE RIGHT. CAR HAS BEEN TAKEN TO THE DEALER TWO TIMES TO CORRECT THIS PROBLEM. THE FIRST TIME THE DEALER CLAIMED TO HAVE FIXED THE PROBLEM. WHEN DRIVING HOME THE CAR STILL PULLED TO THE RIGHT. TOOK THE CAR IN AGAIN. WAS TOLD THE ALIGNMENT WAS OUT OF SPECS AND THEY SAID THEY FIXED IT. CAR STILL PULLS TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236357July 30, 2008
SERVICE BRAKES, ELECTRIC
PURCHASED A BRAND NEW 2007 KIA RONDO 3 MONTHS AGO. AFTER THE CAR HAS BEEN SITTING FOR 6 HOURS OR LONGER THE BRAKES SQUEAL UPON PUTTING LIGHT PRESSURE ON THEM. TOOK CAR TO THE DEAL AND WAS TOLD THIS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232658June 29, 2008
TIRES
I PURCHASED A BRAND NEW 2007 KIA RONDO ON NOV.13,2006. BEFORE THE CAR HAD 20,000 MILES ON IT, I HAD TO REPLACE 2 KUMHO TIRES(ORIGINAL ON CAR) BECAUSE METAL WIRES WERE SHOWING THROUGH. I CONTACTED KUMHO ABOUT THEIR WARRANTY AND WAS TOLD IT WAS DUE TO THE WAY I DROVE AND IT WAS NOT COVERED. THEY DID NOT SEE THE TIRES AND YET MADE THIS DECISION! NOW I JUST HAD 2 MORE TIRES PUT ON THE CAR 2 DAYS AGO. THE TIRE I INTENDED TO REPLACE HAD METAL WIRES SHOWING THROUGH. WHEN MY HUSBAND BROUGHT THE TWO KUMHO TIRES HOME THAT THE DEALER TOOK OFF-WE NOTICED THE TIRE THAT SHOWED NO VISIBLE WEAR ON THE OUTSIDE HAD A LARGE PILE OF RUBBER FRAGMENTS INSIDE. UPON FURTHER INVESTIGATION WE NOTICED THAT THE TIRE WAS WORN ON THE INSIDE AND THAT METAL WIRES WERE SHOWING THROUGH. I WILL BE CONTACTING THE MANUFACTURER TOMORROW MORNING BUT EXPECT A RUN AROUND LIKE LAST TIME. ACCORDING TO THE TIRE DEALER WHO CHANGED OUT MY TIRES-KUMHO TIRES ARE CHEAP, CRAPPY TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230842June 12, 2008
PARKING BRAKE
TL*THE CONTACT OWNS A 2007 KIA RONDO. ON EIGHT SEPARATE OCCASIONS, WHILE DRIVING AT ANY SPEED, THE EMERGENCY BRAKE ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE BEGAN TO DRAG AS IF THE EMERGENCY BRAKE HAD BEEN ENGAGED. THE EMERGENCY BRAKE HAD TO BE RELEASED IN ORDER FOR THE VEHICLE TO CORRECT ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WITH NO RESOLUTION. THE CURRENT MILEAGE WAS 2,646 AND FAILURE MILEAGE WAS 1,900. UPDATED 7/3/08 *CN THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND BELIEVED THE PROBLEM WITH THE BRAKE MAY HAVE CAUSED THE ACCIDENT. THE CONSUMER STATED SHE WAS NOT SURE HOW THE ACCIDENT HAPPENED. SHE STATED SHE ATTEMPTED TO PASS A SLOW MOVING VEHICLE AND THE NEXT THING SHE KNEW, SHE SWERVED INTO THE MEDIAN. UPDATED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10215731January 22, 2008
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING
MANY ELECTRICAL PROBLEMS AND O2 SENSOR WENT BAD ON A VEHICLE THAT HAD ONLY 3,000 MILES. AFTER A HALF OF A DOZEN TIMES IN THE SHOP, IT IS STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214272January 9, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 KIA RONDO. WHEN THE HEADLIGHTS ARE ON LOW BEAM, THE LIGHTS ONLY SHINE 100 FEET. THE DRIVER WAS UNABLE TO READ THE ROAD SIGNS. THE HIGH BEAMS OPERATED CORRECTLY. THE DEALER STATED THAT THERE WAS NO FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 300 AND CURRENT MILEAGE WAS 2,200. UPDATED 03/10/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191466May 22, 2007
AIR BAGS:FRONTAL, EQUIPMENT
MY KIA FRONT AIRBAGS DID NOT INFLATE WHEN I REAR-ENDED ANOTHER CAR IN FRONT OF ME ON FRIDAY AFTERNOON. THIS IS A BRAND NEW KIA RONDO LX. I SINCE WENT TO THE CHIROPRACTOR AND HAD X-RAYS RUN. MY NECK AND MY BACK ARE SHOWING DAMAGE AND REQUIRE TREATMENT. I THINK IF THE AIRBAGS HAD INFLATED PROPERLY, MY WHIPLASH WOULD HAVE BEEN LESSENED. I WOULD LIKE YOU TO CONTACT ME ASAP ON CELL PHONE [XXX] OR WORK PHONE [XXX] RE: THIS ISSUE. I THINK KIA IS RESPONSIBLE FOR THIS CAR'S MALFUNCTIONING AIRBAGS AND FOR MY INJURIES. MY CAR IS IN THE SHOP NOW FOR REPAIR. THE POLICE REPORT ALSO DETAILS THE LACK OF THE CAR'S AIRBAG INFLATING ON A SEVERE IMPACT. I AM GOING TO CONTACT THE NTSB AND DOT RE: THIS ISSUE AND HOPE YOU WILL HAVE A RECALL NOTICE ON THIS KIA RONDO ISSUE!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Kia Rondo