Kia Rondo Complaints

297 consumer complaints on file.

#10493225January 16, 2013
ENGINE
I WAS AT A RED LIGHT AND THE CAR WAS STARTED, THE VEHICLE BEGAN TO JERK VIOLENTLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. I DID MENTION THIS ISSUE WHEN I HAD THE NEXT OIL CHANGE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE TO MY KNOWLEDGE. NO OFFER OR ANY ASSISTANCE WAS REFERRED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE MILEAGE AT THE TIME WAS ABOUT 70,000. THIS INCIDENT HAS OCCURRED SEVERAL TIMES, BUT I AM MORE CONCERNED ABOUT THE SPUTTERING NOISE AND A HESITATION WHILE STARTING VEHICLE AFTER REFUELING. THIS COULD ALSO PUT YOU IN DANGER OF BEING STRUCK FROM ONCOMING TRAFFIC. THESE OCCURRENCES ARE WORSE, WHEN THE AIR CONDITIONING IS ON. THESE OCCURRENCES OF REVVING IDLE SPEED, UNEXPECTEDLY, MAY OCCUR ONLY ONCE IN TWO MONTHS OR THEY MAY OCCUR TWO OR THREE TIMES IN ONE WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492111January 10, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I LIKE MY KIA RONDO. I HAVE HAD RESPECT FOR KIA AND HAVE RECOMMENDED KIA. NO LONGER DO I HAVE RESPECT FOR KIA. THEY HAVE LOST A CUSTOMER. KIA DID A RECALL BACK IN 2009. I HAD THE RECALL DONE ON MY CAR. NOW I AM HAVING THE SAME PROBLEM AGAIN. KIA WILL NOT FIX THE SWITCH I NEED REPLACED. THEY TOLD ME THEY DID IT ONCE AND THEY ARE DONE. IF I DON'T HAVE AN EXTENDED WARRANTY, I HAVE TO PAY FOR IT OUT OF MY POCKET. SO WRONG. THEY GAVE ME 2 BAD PARTS AND NOW THEY DON'T CARE. ANOTHER CAR MAKER THAT I WILL NOT BUY FROM. IF THE FIRST TIME IT'S A SAFETY ISSUE THAT QUOTE ?THE MALFUNCTION OF THE STOP LAMP SWITCH MAY PUT YOU AT RISK OF A CRASH.?, WHY ISN'T IT A SAFETY ISSUE THE SECOND TIME OR WHEN THE PROBLEM PERSISTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491866January 8, 2013
STRUCTURE, FUEL/PROPULSION SYSTEM, SEAT BELTS
I'VE HAD MY VEHICLE SINCE 11/2008. IT WAS PURCHASED USED FROM A KIA DEALER. ALTHOUGH I KNEW IT WAS A USED 2007, IT WAS NOT REVEALED UNTIL 02/2012 THAT THERE WAS MORE THAN 1 PREVIOUS OWNER AND THAT THE BACK BUMPER WAS NOT THE ORIGINAL. OVERALL THE VEHICLE HAS DRIVEN WELL, BUT HAS 2 VERY SPECIFIC QUIRKS THAT TRULY NEED TO BE ADDRESSED BY THE MANUFACTURER. I TOOK THE CAR IN TO THE DEALER REGARDING THE 1ST PROBLEM, WHICH I SEE SOMEONE ELSE ON THIS SITE REPORTED THE SAME COMPLAINT; HOWEVER, THEY TOLD ME THAT IF IT HAPPENS AGAIN TO BRING IT BACK. IT HAS BEEN SOMETHING THAT I'VE PRETTY MUCH DEALT WITH OVER THE LAST 4 YEARS, WHICH IS THAT SPORADIC/RANDOM STARTING/IGNITION OR GAS/FUEL SYSTEM ISSUE IN WHICH I HAVE TO START AND TURN OFF THE CAR SEVERAL TIMES BEFORE IT WILL "REV" UP AND ACTUALLY GO/MOVE. AS ANOTHER REPORT STATED, THE DRIVER HAD TO "DRIFT" HOME (OR TO A SAFE PLACE TO START BACK UP AGAIN). THERE HAVE BEEN OCCASIONS WHERE I THOUGHT IT WAS GOOD-TO-GO, BUT RANDOMLY LOST ITS WIND AND I WOULD HAVE TO GO THROUGH THE START/STOP ROUTINE AT LEAST 6 MORE TIMES TO GET MOVING. MY 2ND ISSUE IS ONE OF THE SEAT BELTS IN BACK DOES NOT ALWAYS LATCH. IF YOU PULL REAL HARD, IT'LL COME UNDONE, WHICH IS REALLY SCARY ESPECIALLY W/ CHILDREN. LIKE I SAID, THIS HAS HAPPENED MANY TIMES SINCE I FIRST GOT THE CAR BACK IN 2008 AND THE MILEAGE WAS MUCH LOWER THEN. THE MILEAGE I REPORTED HERE WAS NOTATED ON ITS LAST OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490363December 28, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS:FRONTAL
I HAVE A 2007 KIA RONDO WITH A DEFECTIVE STOP LAMP SWITCH WHICH CAUSES THE ELECTRONIC STABILITY CONTROL MALFUNCTION LIGHT TO ILLUMINATE AND THE BRAKE PEDAL DOES NOT CONSISTENTLY DEACTIVATE CRUISE CONTROL WHEN IT IS DEPRESSED. THERE WAS A SAFETY RECALL DONE ON THIS PART, HOWEVER MY VEHICLE WAS MANUFACTURED LESS THAN ONE MONTH AFTER DATE RANGE OF THE RECALLED VEHICLES AND THE KIA DEALERSHIP SAYS MY VIN WASN'T AFFECTED. I BELIEVE THAT TO BE INCORRECT AND THAT I HAVE A DEFECTIVE STOP LAMP SWITCH THAT SHOULD BE INCLUDED IN THIS RECALL. RECALL CAMPAIGN ID#12V014000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489368December 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE CONTACT STATED THAT HE HAD TO SHIFT INTO PARK FOR THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,378. THE CURRENT MILEAGE WAS APPROXIMATELY 41,131.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485240November 20, 2012
ENGINE
THE ENGINE IS FAULTY IF THEY DEMAND THAT ONLY OEM OIL FILTERS CAN BE USED OTHERWISE ENGINE WILL BREAK AND WARRANTY WILL NOT COVER IT. MY STORY: MY 2007 KIA RONDO: SO MY CHECK ENGINE LIGHT GOES ON THE OTHER DAY. I TAKE IT MY KIA DEALER AND THEY SAY IT'S CODE 90011 - CAMSHAFT POSITIONING SENSOR ERROR. THEY TELL ME THAT THERE IS A "KIA BULLETIN" OUT ABOUT NON-OEM OIL FILTERS CAUSING THIS ERROR AND THAT I SHOULD ONLY BE USING OEM FILTERS. SO, THEY CHANGE MY OIL AND PUT ON THE NEW OEM FILTER. THEY THEN TELL ME THAT SHOULD FIX THE PROBLEM, BUT IF LIGHT COMES BACK ON TO BRING IT BACK IN. I LEFT EXCITED THE LIGHT WAS OFF, AND THEN I AM NOT KIDDING - 1.3 MILES LATER ON THE FREEWAY HOME, ALL HELL BREAKS LOOSE IN MY ENGINE! IT THREW A ROD AND OIL SPEWED OUT EVERYWHERE. SO, TOWED IT BACK. THEY TELL ME HOW SORRY THEY ARE. I TELL THEM I STILL HAVE 5K MILES LEFT IN WARRANTY. THEY TELL ME I NEED TO SHOW PROOF OF ALL OIL CHANGES AND BRING THEM THE RECEIPTS. I CAN ONLY TRACK DOWN 9 OIL CHANGES FOR THE LAST 5 YEARS. I METHODICALLY CHANGED THE OIL EVERY 4K MILES, MANY OF THEM I DID MYSELF. DID I THINK TO SAVE THE WALMART RECEIPTS FOR OIL AND FILTERS? NOPER. LONG STORY SHORT, THEY DENIED MY CLAIM FOR THE FOLLOWING REASONS: 1. THERE IS A "KIA BULLETIN" THAT CAME OUT RECENTLY THAT SAYS I SHOULD HAVE ONLY BEEN USING OEM KIA FILTERS AND I DID NOT. 2. I COULD NOT PRODUCE ENOUGH RECEIPTS TO PROVE THAT BETWEEN SELF OIL CHANGES AND OTHERWISE WERE DONE EVERY 3K MILES. EVEN IF I DID GET THE RECEIPTS, THEY DON'T SELL KIA OEM FILTERS AT WALMART OR AUTOZONE, BIG O, ETC. SO I AM LEFT WITH $7K STILL OWING ON A CAR THAT NEEDS A $5200 ENGINE. GOD BLESS SOUTH KOREA! P.S.S. WHEN THE DEALER FIRST CHANGE MY OIL, THEY SAID THE OIL WAS REALLY QUITE CLEAN AND COULD TELL I TAKE CARE OF THE ENGINE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484626November 14, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT WHILE PARKED THE ESC AND CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE STOP LAMP SWITCH WOULD HAVE TO BE REPLACED. ADDITIONALLY, THE BRAKE LIGHTS FAIL TO ILLUMINATE. THE FAILURE OCCURS INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483870November 9, 2012
FUEL/PROPULSION SYSTEM
IN SEPTEMBER 2011, CHECK ENGINE LIGHT CAME ON. THE VEHICLE WOULD NOT RESTART AFTER REFUELING. I WOULD HAVE TO PUMP THE GAS BEFORE THE CAR WOULD RESTART AND IT WOULD MAKE A SOUND LIKE IT WAS TRYING TO SUCK UP GAS THROUGH A STRAW THAT HAD A HOLE IN IT. I HAD A FUEL INJECTION FLUSH AND DYE ADDED BUT UNABLE TO DETECT WHAT WAS CAUSING THE PROBLEM. THIS WENT ON FOR SEVERAL MONTHS. CURRENTLY, THE CAR DOES NOT TURN OVER ON THE FIRST ATTEMPT. IT TAKES APPROXIMATELY 3 ATTEMPTS FOR THE CAR TO START. THIS IS IN ADDITION TO THE CAR NOT STARTING AFTER REFUELING. I TOOK CAR IN FOR REPAIR AND WAS TOLD THAT I NEEDED TO REPLACE THE FUEL PUMP ASSEMBLY. AS I RESEARCHED THE RECOMMENDED REPAIR, I LEARNED THAT KIA RECALLED OTHER 2008 RONDO'S, SO I CALLED THEM AND WAS TOLD THAT MY VEHICLE IS A 2.7 LITER AND NOT PART OF THE RECALL CAMPAIGN. I AM HAVING THE SAME PROBLEM AS THE VEHICLES IN THE RECALL CAMPAIGN AND THINK THAT THIS MATTER SHOULD BE FURTHER INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483372November 5, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT AFTER HAVING AN OIL CHANGE THE ESC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,222 AND THE CURRENT MILEAGE WAS 42,506.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479612October 10, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT WAS SITTING IN THE PARKED VEHICLE WHEN ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE DOOR OF THE CONTACT'S VEHICLE. THE SECOND VEHICLE WAS TRAVELING AT AN UNKNOWN SPEED UPON IMPACT. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED HEAD, ARM, NECK AND ANKLE INJURIES. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND ADVISED THE CONTACT TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V244000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE MANUFACTURER ALSO ADVISED THAT THEY WOULD CONTACT HER AT A LATER DATE BUT FAILED TO DO SO. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 12/13/12 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED FOR DAMGES CAUSED BY THE ACCIDENT. THE VEHICLE WAS TURNED INTO THE DEALER. THE CONSUMER WAS HAVING THOUGHT PROCESSING ISSUES THAT WAS NOT A PROBLEM PRIOR TO THE ACCIDENT. UPDATED 1/2/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10477941September 29, 2012
ENGINE AND ENGINE COOLING
AIR COMPRESSOR BAD CAUSING OVERHEATING IN PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476428September 20, 2012
FUEL SYSTEM, GASOLINE:STORAGE
2008 KIA RONDO. CONSUMER WRITES IN REGARDS TO DEFECTIVE PART *TGW THE CONSUMER STATED SHE HAD DIFFICULTY STARTING THE VEHICLE AFTER FILLING THE GAS TANK AND THE CHECK ENGINE LIGHT WAS CONSTANTLY ON DUE TO AN ISSUE WITH A DEFECTIVE VALVE ON THE CHARCOAL CANISTER. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE EXACT PART, SHE WAS HAVING A PROBLEM WITH. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER AFTER DESCRIBING THE PROBLEM. HOWEVER, WHEN SHE ARRIVED AND HER VEHICLE IDENTIFICATION NUMBER WAS ENTERED, SHE WAS THEN INFORMED HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER REFERENCED RECALL # 08V459000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473108August 30, 2012
VEHICLE SPEED CONTROL, STEERING
ON SEVERAL OCCASIONS IN THE PAST MONTH WHILE DRIVING, MY KIA RONDO STOPS RESPONDING AS I ATTEMPT TO ACCELERATE. IT HAS CAUSED ME TO BLOCK TRAFFIC AND COULD CAUSE A SERIOUS ACCIDENT. I TOOK IT TO A LOCAL REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. AT THIS POINT I AM AFRAID TO DRIVE THE CAR AS I AM AFRAID OF CAUSING AN ACCIDENT. THERE IS ANOTHER PROBLEM WHICH HAS BEEN OCCURRING FOR SEVERAL MONTHS- DRIVING THROUGH A PUDDLE OR ANY STANDING WATER CAUSES TH CAR TO SCREECH AND MAKE A LOUD GRINDING NOISE AND CAUSES A TOTAL LOSS OF STEERING. THIS HAPPENS EVERY TIME THE ROADS ARE WET. IT IS SO UNSAFE THAT I NEVER DRIVE IN LESS THAN DRY ROAD CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471820August 21, 2012
ENGINE
DRIVING ON THE HIGHWAY WAS ABOUT TO EXIT OFF WHEN MY KIA RONDO STOPPED OUT OF NOWHERE. THE ENGINE JUST WENT THEN I LOOKED BACK TO SEE IF THE WAS ANY OIL THAT CAME OUT AND THERE WAS OIL SPILLED ON THE EXIT RAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471510August 20, 2012
ENGINE AND ENGINE COOLING
AIR CONDITIONING SYSTEM - THE AC CLUCH HAS BEEN WINING AND WILL NEED TO BE REPLACED AT 72,000. IT IS NOW OUT OF WARRENTY 60,000/5 YEARS. $715 TO REBUILD CLUTCH OR $1100 FOR NEW AC COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471359August 18, 2012
SUSPENSION
I RECENTLY TOOK VEHICLE IN FOR WHEEL ALIGNMENT. I WAS TOLD THAT DUE TO MANUFACTURING QUIRK THAT ONE OF THE ALIGNMENT ADJUSTMENTS TO THE REAR WHEELS CAN NOT BE ACCOMPLISHED. THE DEALER WAS UNABLE TO HELP EITHER. I WAS TOLD THAT A SPECIALTY ALIGNMENT SHOP MIGHT HAVE THE APPROPRIATE EQUIPMENT AND PARTS TO DO THE ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470893August 16, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS 2007 KIA RONDO. THE CONTACT STATED THAT THE REAR AND FRONT BRAKES FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470584August 14, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFTER FAILED. AS A RESULT, HE WAS UNABLE TO SHIFT GEARS INTO REVERSE OR PARK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS REPAIRED UNDER THAT RECALL PREVIOUSLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469110August 3, 2012
FUEL/PROPULSION SYSTEM
I HAVE A 2008 KIA RONDO, FOR THE PAST FEW MONTHS I HAVE BEEN HAVING ISSUES WHEN I GET GAS. IT IS THE 2.7L ENGINE AND WHEN I STOP TO GET GAS IT WON'T START. I HAVE TO PUSH THE GAS TO GET IT TO CRANK AND THEN HAVE TO HOLD IT DOWN FOR APPROXIMATELY 2 MINUTES BEFORE IT WILL STAY CRANKED. IF I DO NOT KEEP THE GAS PRESSED DOWN FOR THAT LENGTH OF TIME IT CUTS OFF OR HESITATES THEN CUTS OFF. I HAVE INQUIRED WITH THE KIA DEALERSHIP ABOUT THE RECALL FOR THE 2.4L ENGINES AND WAS INFORMED THAT MY CAR DID NOT QUALIFY FOR THAT RECALL. HOWEVER, MY CAR IS HAVING THE SAME ISSUES AS THE ONES THAT WERE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466010July 17, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
AS WARM WEATHER IN KENTUCKY ENDED (2011) WE NOTICED THE AIR NOT BEING COOL. THIS YEAR (2012) WHEN IT BECAME HOT ENOUGH TO TURN ON THE AIR CONDITIONER WE RECEIVED NOTHING BUT HOT AIR. THE CAR WAS TAKEN TO HAVE RADIATOR FLUSHED AND COOLANT PUT IN. THEN FREON WAS ADDED. THAT'S WHEN THE VERDICT CAME IN AS BEING THE COMPRESSOR WAS NOT WORKING. WHY WOULD THERE BEEN A COMPRESSOR THAT GOES OUT IN A 2008 KIA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Rondo