Kia Optima Complaints

7,843 consumer complaints on file.

#11600060July 8, 2024
ENGINE
The contact owns a 2013 Kia Optima. The contact stated while driving 55 MPH, there was an abnormal knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the knock sensor and engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle had a Salvage Title and no coverage under recall. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600193July 8, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2015 Kia Optima. The contact stated while her granddaughter was driving at an undisclosed speed, the vehicle lost motive power and there was smoke coming from the front end of the vehicle. The driver was able to pull to the side of the road and turned off the vehicle. The contact met her granddaughter on the side of the road. Upon inspecting the vehicle, the contact noticed that the smoke was coming from underneath the vehicle, under the engine compartment. The vehicle was towed to an independent mechanic, where the contact was informed that an unknown wiring harness had burned, but the cause of the failure could not be determined. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the repair could not be covered under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600260July 8, 2024
STRUCTURE:BODY
Body paint chipping. Is known issue when speaking to insurance, Kia dealer and paint body repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599637July 7, 2024
ENGINE
June 29th I was driving home and car suddenly went into limp mode. Had this car less than 2 yrs. I'm the second owner so I don't have 100,000 engine warranty. Its at 91 000 miles. Gets maintained regularly. But the cart consumes a lot of oil and after I google and read all about P1326, i find out there is a campaign by kia fixing these engines. Unfortunately my make and model, even tho same engines didn't make the cut. From the list of complaints from people online seems to me that there will be more legal action taken. These are the same crappy engines. I will never nor let anybody I know by a Kia/Hayandai ever again, if I can help it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599741July 7, 2024
UNKNOWN OR OTHER
All four windows are not operational and ceased function. All 4 of the windows are currently propped up. I spoke to Kia Dealership and they are familiar with the problem they are having alot of complaints with this issue. They can repair all 4 windows for a cost of $2000.00 +. I really don’t have the money for this. I got pulled over by the cops and was so scared because I couldn’t roll my windows down. This is very unsafe. I’m in a very difficult situation. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue, [XXX] et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599564July 6, 2024
ENGINE, SERVICE BRAKES
The check oil and my fans stopped working and also my fuel pump and also my battery light went on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599208July 5, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Snow White Pearl Paint is peeling at numerous location Rear driver's side window button not working Siruis XM radio not working .Dealt with XM and stated it was a Kia antenna however Kia tells me its Sirius xm problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598792July 4, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
Leased this Kia by force from rightway auto here in Indianapolis in. Had for about 1 1/2. First notice after filling up my tank gas was depleted within 3 days on driving 12 miles to and from work in town. Then oil start disappearing a week after oil changes. .around Jan 8,2024. Check engine light start flashing driving the highway to work. Speed jumped down to 45. Engine start shaking if I tried to go faster. Got a engine light scan says needs knock sensor. Had it replaced. 6 months later. Car did the same thing. Same code. Knock sensor. Had it re replaced. 3 hours later car did the same thing. Each time while driving the highway almost got me rear ended. On June 27,2024 took it to ray skillman dealership. Found out knock sensor needed to be replaced again, this time along with plugs n worse apparently knock sensor throwed off spark plugs. Was told it's consuming a lot of oil they don't know why cause there's no leaks. Spent over 800 at the dealership. After paying 320. Replace part. Then another 140. Replace that replaced part. Less than a week after spending 800 at the dealership. [XXX].on my way to work my car did the same thing driving on the highway where the speed limit I think is 70. Cars flying. And almost got rear ended again. Cause the speed of the car dropped to 45, engine light start flashing. Car started shaking.. so again I'm out of a car cause it has to go back to the dealership. Not enough money for lift to work n home. About to lose my job. Just paid my car note on the 23 of june at 700 plus insurance 175.. 1300 for rent. And a minimum wage paying job at the airport. Apparently the 5 yr warranty on the car is up when I just reached 10000 miles . And I only had this car for less than 2 years I think it had 90 something thousand miles on it when I got it..i guess the makers of this car knew this trash would only last 5 yrs . reason why it came with a 5 yr manufacturer warranty Can someone please help. We the people are out of money. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598582July 3, 2024
ENGINE
The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that the failure had occurred while the contact was driving into the driveway at the residence. In addition, the contact attempted to start the vehicle; however, the vehicle did not start. The vehicle was towed to an independent mechanic where it was determined that the engine had seized. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was confirmed that the engine had seized. The contact was informed that the engine needed to be replaced; however, the contact was informed that due to missing maintenance documents, the repair was not eligible to be performed under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598244July 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rod bearings were knocking. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, neither the VIN nor the model year was included. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598309July 2, 2024
ENGINE
Check engine light came on and has a loud knocking sound in the engine. When attempting to be driven, the vehicle losses power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598326July 2, 2024
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk and then decelerated while shifting into LIMP Mode. The vehicle was later examined by an independent mechanic who diagnosed that the NOX sensor and Glow plugs were faulty. The vehicle was not repaired and later towed to the local dealer. No further information was available. The manufacturer was notified of the failure. The failure mileage was 86,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597965July 1, 2024
UNKNOWN OR OTHER
The back passenger door wont close, the door latch is broken making it to where it will fly open at any time driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597688June 29, 2024
AIR BAGS
The dashboard has a crack around the edge of the passenger airbag. I am trying to find out if this is a safety issue for airbag deployment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597694June 29, 2024
ENGINE
Excessive oil consumption, loss of power, knocking, oil pressure light on, but has oil. vehicle has 72,000 miles. Available for inspection. Possible engine lockup if oil pressure drops during driving. may cause accident. It has not been confirmed, but i have read many problems associated with this problem on the internet. I will be taking the vehicle for Kia to inspect. problem started about 4 months ago noticed that the vehicle needed oil. added oil and had an additional oil change about 2 weeks ago. Oil pressure light started to blink and stay on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597699June 29, 2024
UNKNOWN OR OTHER
The oil feedline is gusting out oil but no where I could find a recall on this but I remember there was a recall. Could you send me the copy of the recall? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597766June 29, 2024
ENGINE
Engine died after knocking and shutting off in the middle of tragic. Engine will not even make a sound now. Spoke to the dealership ans they refused to repair my car bc 1) I stopped going to the dealership for maintenance back in 2016 and 2) I have not completed any of the recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597364June 28, 2024
VEHICLE SPEED CONTROL, ENGINE
Car would not drive faster than 25 mph. Check engine light on codes p1326 and p0014. Not eligible for ki engine settlement but have the same issue..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597470June 28, 2024
ENGINE
Engine continuously stalls,while driving in both city and hight way. I have taken it in while under warranty and am told that's just how the car runs. Sudden jerks / seizure will happen while driving. since I haven't gotten the vehicle it happens at min 15mph or on the freeway at 65 mph. It is stalls at all mph .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597157June 27, 2024
ENGINE
Cat consumes excessive oil. Smokes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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