Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10180763January 25, 2007
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE
FRONT AXLE FAILURE OF A 2007 JEEP WRANGLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179465January 23, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TL* - THE CONTACT HAS A 2000 JEEP WRANGLER WITH AN ODOMETER READING OF 100000 MILES. THE CONTACT STATED THAT HE HAD PARKED THE VEHICLE FOR TEN MINUTES IN HIS DRIVEWAY WHEN HE NOTICED SMOKE COMING FROM UNDER THE HOOD. WHEN HE APPROACHED THE VEHICLE AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT HE EXTINGUISHED THE FIRE, BUT THE FIRE DEPARTMENT DID COME OUT AND MADE A REPORT. THE CONTACT FOUND THAT THE FIRE WAS RELATED TO RECALL 02V104000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, HE THEN CALLED THE MANUFACTURER, AND ONE OF THEIR INVESTIGATORS CAME OUT MADE A REPORT, BUT THEY STATED THAT THE FIRE WAS NOT CAUSED BY THE RECALL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE PRIOR TO THE FIRE THERE WERE NO WARNING LIGHTS ACTIVE TO INDICATE A PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183753January 19, 2007
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1999 JEEP WRANGLER WITH GROUND WIRE PROBLEMS **ANSWERED BY RIC WILLARD** CC THE RECALL WAS 99V117000. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL. AFTER THE REPAIRS THE PROBLEM PERSISTED. THE CONSUMER REACHED BEHIND THE CLUSTER AND WHEN HE PUSHED ON ONE OF THE PLUGS THEY MOVED ABOUT AN EIGHTH OF AN INCH. THE CONSUMER THEN HEARD THE LATCHED SNAP INTO POSITION AND HE HASN'T HAD A PROBLEM SINCE. THE HEATER ALSO HAD A PROBLEM THAT THE CONSUMER THOUGHT WOULD BE CORRECTED BY RECALL BUT WAS NOT. THE SYSTEM CHANGES THE LOCATION OF THE AIR FLOW ON IT'S OWN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177441January 1, 2007
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS APPROACHING A RED LIGHT AND APPROXIMATELY 3 CAR LENGTHS AWAY FROM THE VEHICLE ALREADY STOPPED AT THE LIGHT I BEGAN BRAKING AND HEARD A NOISE UNDER THE FLOOR BOARD AND WHILE PUSHING THE BRAKE PEDAL ALL THE WAY DOWN AND THE BRAKING SYSTEM DID NOT SLOW OR STOP THE VEHICLE AT ALL. I LIFTED THE BRAKE PEDAL FROM THE FLOOR AND REAPPLIED IT AND THE VEHICLE DID NOT SLOW DOWN OR STOP UNTIL IT RAN INTO THE BACK OF THE OTHER VEHICLE. UPON IMPACT THE VEHICLE BEGAN TO IDLE UP REALLY HIGH AS IF IT WERE TRYING TO DRIVE ITSELF. I TOOK MY FOOT OFF THE BREAK PEDAL AND AFTER I PLACED THE VEHICLE IN PARK AND PULLED THE EMERGENCY BREAK THE VEHICLE STOPPED IDLING UP HIGH. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177379December 30, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
AIR BAG WARNING LIGHT COME ON AND ALL DASH INSTRUMENTS AND GAUGES FAIL TO FUNCTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177168December 28, 2006
STEERING
HIT A BUMP BETWEEN 50-55 MPH AND THE STEERING VIOLENTLY SHAKES. COMMON TERM FOR THIS IN JEEP COMMUNITY IS "DEATH WOBBLE" YOU MUST SLOW DOWN TO STOP IT. I TOOK IT TO THE DEALER AND THEY ONLY TEST DROVE THE VEHICLE WHICH WILL ALMOST NEVER WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177040December 27, 2006
STEERING, SEAT BELTS:FRONT:RETRACTOR
2004 JEEP WRANGLER, 16,000 MILES ON IT AND THE FRONT END SHAKES VIOLENTLY WHEN HITTING A BUMP OR EVEN A SMALL POTHOLE IN THE ROAD. I HAVE READ REPORTS OF THIS SAME ISSUE HAPPENING OVER AND OVER AGAIN WITH THE DEALERS TELLING CUSTOMERS THAT IT'S "BAD DRIVING HABITS" CAUSING THE ROTORS TO WARP. WARPED ROTORS CAN BE FELT IN THE BRAKE PEDAL WHEN APPLING THE BRAKES, BUT THERE IS NO SHAKING HAPPENING WHILE BRAKING. WHY DON'T MANUFACTURERS "DO THE RIGHT THING" AND FIX THE PROBLEMS. SEAT BELT RETRACTORS NOT RETRACTING PROPERLY OR EVEN EXTENDING OUT WHEN TRYING TO FASTEN THEM IS ANOTHER PROBLEM THAT I ENCOUNTER ON A FREQUENT BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176947December 26, 2006
VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING:TURN SIGNAL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, ELECTRICAL SYSTEM
TL* - THE CONTACT STATED THAT WHILE DRIVING 2007 JEEP WRANGLER LIMITED THE WARNING LIGHTS ON DASH BOARD TURNED ON AND RADIO TURNED OFF, AT WHICH TIME VEHICLE LOST POWER WHILE DRIVING AT 65-75 MPH. VEHICLE MILEAGE AT THE TIME OF FAILURE WAS 2900, AND IS CURRENTLY 7464. THE FIRST TIME VEHICLE LOST POWER THE RPMS WERE STILL RUNNING. HE PUT THE VEHICLE IN NEUTRAL. THEN ATTEMPTED TO RESTART THE VEHICLE AND WAS SUCCESSFUL. THE SECOND TIME THE INCIDENT OCCURRED WARNING LIGHTS TURNED ON, AND THE RADIO TURNED OFF FOR ANOTHER 5 SECOND. HE TOOK FOOT OFF THE ACCELERATOR AND LEFT THE VEHICLE IN DRIVE AND THE VEHICLE REGAINED SPEED, THE LIGHTS TURNED OFF AND THE RADIO TURNED BACK ON. THE CONTACT STATED THAT HE NOTICED THAT SOMETIMES WHEN HE OPENED THE WINDOWS THE RADIO WAS OFF FOR ABOUT 5 SECONDS. THE CONTACT DID TAKE VEHICLE TO DEALERSHIP FOR SECOND TIME, AND THEY REPLACED THE IGNITION SWITCH, AND THE CIRCUIT BRAKE PANEL. THE CONTACT STATED THAT HE TOOK VEHICLE TO DEALERSHIP FOR REPAIR AGAIN ON 12/26/06 BECAUSE THE VEHICLE WAS STILL HAVING THE SAME ELECTRICAL PROBLEMS. *AK UPDATED 1/17/2006 - WINDSHIELD BRACKET BOLTS CORRODED. THE LEFT BLINKER WOULD BLINK VERY FAST. THE DEALER REPLACED THE LEFT FRONT TURN SIGNAL BULB. GEAR SHIFT BECAME STUCK. THE DEALER REPLACED THE CONSOLE MOUNTED SHIFT LEVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176949December 26, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ALL GAUGES STOP READING AND DROP TO ZERO AND THE AIRBAG WARNING LIGHT COMES ON. HAPPENS FREQUENTLY WHEN GOING DOWNHILL AT SPEED OR HITTING A BUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176877December 23, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BETWEEN 50 AND 60 MPH THE FRONT OF VEHICLE SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176768December 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATES THAT SHE RECEIVED A RECALL NOTICE (F23), IN REGARD TO HER LOWER BALL JOINT. THE CONTACT HAS TAKEN THE CAR TO THE DEALERSHIP BUT THEY TOLD HER THAT THE REPAIR WILL TAKE A FEW MONTHS. THE DEALER TOLD THE CONTACT THAT THEY GET ONLY 3 PARTS A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176076December 13, 2006
WHEELS:RIM, TIRES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PURCHASED A USED 2004 JEEP WRANGLER RUBICON WITH 11000 MILES ON THE ODOMETER, AFTER DRIVING THE VEHICLE FOR SEVERAL MONTHS I NOTICED THAT THE ODOMETER SEAMED TO BE READING SLOW, SO I HAD THE ODOMETER CHECKED BY A STATE TROOPER AND FOUND OUT THAT AT 45 MPH I WAS ONLY MOVING AT 40 MPH. WITH FURTHER INVESTIGATION I FOUND THAT THE TIRES AND RIMS ARE NOT THE RIGHT SIZE FOR THE VEHICLE. THE TIRES THAT WHERE ON THE JEEP WHEN I PURCHASED IT ARE P225/75R15, THE MANUFACTURER RECOMMENDS LT245/75R16, IS THIS VEHICLE SAFE TO DRIVE? THE DEALERSHIP WHERE I PURCHASED THE JEEP FROM REFUSES TO MAKE IT RIGHT. WOULD THE 11000 MILES ON THE ODOMETER BE RIGHT OR COULD IT BE MORE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175295December 6, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
BOTH EXTERNAL RUBBER SIDE LATCHES FAILED ON 1997 JEEP WRANGLER. THE HOOD FLIPPED UP AND OBSCURED THE DRIVER'S VISIBILITY. THE HOOD WAS DESTROYED BY ITS IMPACT AGAINST THE ROOF. THIS VEHICLE HAD BEEN MANUFACTURED W/O THE STANDARD INTERNAL LATCH DUE TO SEVERAL PARTS CHANGES DURING THE MANUFACTURING YEAR. AN INTERNAL LATCH COULD NOT BE FITTED TO THE MIS-MATCHED HOOD AND GRILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175346December 6, 2006
VISIBILITY
REAR PLASTIC WINDOW CRACKED IN COLD WEATHER. TOLD BY DEALER THAT THIS IS A COMMON PROBLEM AND PLASTIC WINDOWS CANNOT BE TOUCHED IN COLD WEATHER. NOTHING IN THE OWNER'S MANUAL STATES THIS POLICY. DEALER ADVISED NOT TO REMOVE SNOW/ICE, BRUSH WINDOW, TOUCH WINDOW, OR CONTACT WINDOW WITH WATER IN COLD WEATHER. DEALER EMPLOYEE STATED THAT THEY WILL NOT TOUCH A PLASTIC WINDOW UNLESS THEY WARM THE PLASTIC UP FIRST. JEEP WILL NOT REPLACE UNDER WARRANTY, STATING ENVIRONMENTAL FACTORS. POSSIBLE SAFETY HAZARD IN NOT BEING ABLE TO WASH VEHICLE IN COLD WEATHER OR REMOVE SNOW/ICE. THIS LEAVES NO VISIBILITY OUT OF REAR WINDOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174355November 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 JEEP WRANGLER 24,000 MILES. I DO NOT DRIVE MY WIFE'S JEEP THAT OFTEN SO NOT SURE WHEN THIS STARTED BUT IT DEVELOPED A SEVERE SHAKE IN FRONT END, TOOK INTO THE DEALER AND THEY CHANGED THE FRONT SHOCKS. I DROVE IT A FEW WEEKS LATER AND THE SAME THING WAS STILL HAPPENING, DEALER CHANGED THE STABILIZER. AGAIN, A FEW WEEK LATER HAD IT OUT AND STILL THE SAME PROBLEM...TOOK IT BACK TO THE DEALER, THIS TIME THEY ADVISED IT HAS WARPED ROTORS DUE TO BAD DRIVING HABITS. THIS IS MY WIFE'S VEHICLE THAT HAS NEVER BEEN OFF ROAD AND DRIVES HIGHWAY MILES TO WORK, NOT SURE WHAT THE "BAD HABITS" ARE. THE SHAKE IS FAIRLY VIOLENT AT TIMES AND COULD CAUSE A SERIOUS ACCIDENT. THE DEALER WILL NOT REPAIR AS BRAKES ARE NOT COVERED. I HAVE READ MANY REPORTS OF THIS PROBLEM, WHY HAVE THEY NOT BEEN ADVISED TO REPAIR THIS CONDITION? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174358November 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE WAS AN UNCONTROLLABLE SHAKING DURING BRAKING MAINLY AT HIGH SPEEDS OF >45 MPH AND SMALL SHAKING AT <45MPH. I KNEW IT WAS THE ROTORS BEING WARPED. THE SHAKING STARTED WHEN THERE WAS ~10000 MILES ON THE VEHICLE. I TOOK THE VEHICLE INTO THE SERVICE PLACE AT SUBURBAN CHRYSLER JEEP AND THEY CONFIRMED THE ISSUE WITH THE ROTORS BEING OUT OF ROUND. ALTHOUGH THE MILAGE OF MY VEHICLE WHEN IT WAS FIXED WAS ~18000 MILES THEY STILL MACHINED THE ROTORS FREE OF CHARGE. THIS SOLVED THE PROBLEM. I NOW HAVE 24000 MILES ON THE VEHICLE AND THE PROBLEM IS NON EXISTENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174067November 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE THE SAME ISSUE WITH MY BRAKES. MY RIGHH FRONT IS COMPLETELY GONE. I GET THE SAME ANSWER AS EVERYONE ELSE. ITS NOT UNDER WARRANTY. I HAVE APPROXIMATELY 35000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173136November 10, 2006
AIR BAGS:FRONTAL
WHILE BACKING OUT OF A PARKING SPOT AT LOCAL SHOPPING CENTER THE STEERING WHEEL FELT AS IF IT BOUND UP AND AN SPRING SOUND OCCURRED AND THE AIRBAG LIGHT CAME ON. AS IT WAS TO LATE TO CONTACT THE DEALER I CALLED THEM ON MONDAY MORNING AND THEY ARRANGED FOR ME TO HAVE IT CHECKED ON TUESDAY. ON INVESTIGATION THEY FOUND THE AIRBAG CLOCK SPRING TO BE BROKEN AND ORDERED THE PART, WHICH I PAID FOR. ON THURSDAY I DROVE MY JEEP BACK TO THE DEALER TO HAVE THE SPRING REPLACED AND ALTHOUGH THE SPRING WAS BROKEN IT DID NOT FIX THE PROBLEM AND THE SERVICE WRITER TOLD ME IT WAS A CHAFFED WIRE IN THE STEERING COLUMN AND THAT THE AIRBAG SHOULD HAVE DEPLOYED BUT IT DID NOT! SHE THEN TOLD ME THAT IT WOULD COST ME TO $500 TO $1600 TO REPAIR THE PROBLEM. I ASSUMED THIS WAS A SAFETY RELATED ITEM AND AS SUCH SHOULD HAVE BEEN COVERED . SHE CHECKED WITH THE DISTRICT REP FOR CHRYSLER LATER IN THE DAY AND THEY CLAIM NOTHING COULD BE DONE FOR ME ALTHOUGH THE JEEP ONLY HAS 40578 MILES ON IT AND I COULD NOT HAVE GOTTEN INTO THE STEERING COLUMN TO CHAFE THE WIRE. AS OF NOW I HAVE A LOANER VEHICLE WHILE THEY CHECK INTO HOW TO PROCEED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173158November 10, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2005 JEEP WRANGLER PURCHASED FROM MOOTHART JEEP WAS EXPERIENCING AN UNCONTROLLABLE SHAKING AT SPEEDS BETWEEN 30-40 MPH. I HAD TO PULL OFF THE FREEWAY TO GET IT CHECKED OUT. MECHANIC TOLD ME IT WAS A PROBLEM WITH THE ROTORS. WHEN I CALLED THE DEALER TO EXPLAIN THE PROBLEM, THEY DISMISSED THE ROTORS AS THE CAUSE AND BLAMED MY ALL-TERRAIN TIRES (WITHOUT EVEN LOOKING AT THE CAR) AND STATED THAT MY WARRANTY WOULD NOT COVER IT BECAUSE OF THESE NEW TIRES. CAR WAS TOWED TO THE DEALERSHIP ANYWAY AND THEY BLAMED STABILIZER. THEY CLAIMED TO HAVE REPLACED THE STABILIZER UNDER WARRANTY (OUT OF COURTESY). WHEN I PICKED UP THE CAR AND TRIED TO DRIVE IT HOME, THE CAR WAS SHAKING WORSE THAN WHEN IT CAME IN ON THE TOW TRUCK. I CALLED THE SERVICE MANAGER WHO TOLD ME THAT THE TIRES WERE TOO HEAVY FOR THE CAR. I INQUIRED ABOUT WHY A 4-WHEEL DRIVE OFF-VEHICLE CAR WOULD NOT BE ABLE TO HANDLE ALL-TERRAIN TIRES. HE HAD NO LOGICAL ANSWER FOR ME. I BROUGHT THE CAR TO MY MECHANIC (WHO SPECIALIZES IN TIRES) TO CHECK THE TIRES AND ANYTHING THAT COULD BE CAUSING THIS. THEY ULTIMATELY FIXED THE DEFECTIVE ROTOR, AND THE CARS RUNS FINE. HE TOLD ME THAT THE TIRES WERE FINE; IT WAS A PROBLEM WITH THE ROTORS. DURING THIS PROCESS, I CONTACTED DAIMLER CHRYSLER ABOUT THIS ISSUE AND THEY TOLD ME ALL SERVICE PROBLEMS ARE THE RESPONSIBILITY OF THE SERVICE MANAGER AT THAT PARTICULAR DEALERSHIP. I INFORMED THEM THAT I HAD ALREADY SPOKE TO HIM AND HE REFUSED TO ATTRIBUTE THE PROBLEM TO ANYTHING ELSE BUT THE TIRES. THEY GAVE ME INFORMATION REGARDING THE LEMON LAWS IN CALIFORNIA. THE CAR HAD ONLY 9,303 MILES WHEN THIS PROBLEM OCCURRED AND ONLY 1.5 YEARS OLD. THE VEHICLE CAME WITH A 7-YEAR WARRANTY, BUT THEY REFUSED TO LOOK AT THE ROTORS ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172907November 8, 2006
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2006 JEEP WRANGLER RUBICON (11,000 MILES) ON THE FREEWAY, WHEN IT TOTALLY LOST POWER. IT LITERALLY SHUT DOWN. I WAS ABLE COAST TO THE CENTER MEDIUM. (THIS HAD HAPPENED JUST 4 DAYS BEFORE ALSO) I WAS ALMOST IN A CRASH AS I TRIED TO COAST TO A SAFE PLACE. WHEN I STARTED THE CAR UP, THE CHECK ENGINE LIGHT CAME ON, AND I BOUGHT THE JEEP TO A JEEP DEALERSHIP NEAR BY. THEY PUT THE CAR ON THE DIAGNOSTIC MACHINE, AND ON THE RACK TO CHECK IT, AND TOLD ME EVERYTHING CAME OUT FINE, AND THEY COULD NOT FIND ANYTHING WRONG. NEEDLESS TO SAY IT IS A VERY VERY DANGEROUS CAR TO DRIVE. IT IS LESS THAN ONE YEAR OLD AND UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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