Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10221633March 19, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
I CURRENTLY OWN A 2007 JEEP WRANGLER .I HAVE EXPERIENCED A STALLING PROBLEM WITH VEHICLE 5 TIME IN THE LAST 2 MONTHS. 4 OF THE 5 TIME I WAS TRAVELING AT NIGHT AT SPEEDS OF 50 TO 65 MPH ON AN INTERSTATE. THE REASON I AM WRITING THIS COMPLAINT IS I ALMOST REAR ENDED A TRACTOR TRAILER RUNNING AT A SLOWER SPEED AFTER THE STALL TURNED OF THE LIGHT AND GAVE ME NO BRAKE POWER. THIS IS VERY DANGEROUS ALMOST COSTING ME MY LIFE. I AM TAKING IT TO THE DEALER TO HAVE A RECALL NOTICE DONE ON 03/21/08. THIS PROBLEM SEEMS TO BE COMING QUITE COMMON ON THESE JEEPS, I HOPE A DEATH DOES NOT HAPPEN BEFORE THEY FIX THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221605March 18, 2008
STEERING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AFTER HE RAN OVER A BUMP IN THE ROAD. THE DEALER STATED THAT THE STEERING DAMPNER CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN WHILE DRIVING 55 MPH. AS OF MARCH 18, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 26,600. UPDATED 6/9/08 *CN THE CONSUMER STATED THE STEERING DAMPER WAS REPLACED TWICE.UPDATED 06/09/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221146March 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILST DRIVING AT 65MPH THE VEHICLE BEGAN TO VIBRATE VIOLENTLY AND BECOME UNCONTROLLABLE. ALMOST LIKE IT WAS BOUNCING FROM TIRE TO TIRE. CAME TO A STOP AND TURNED OFF THE ENGINE. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THEY HAVE RECOGNIZED THE PROBLEM AND FIXED IT. I WAS TOLD IT WAS A PROBLEM WITH THE TORQUE CONVERTER. THIS OCCURRED AROUND 14000 MILES. SINCE IT WAS "FIXED" I HAVE HAD PROBLEMS WITH THE TRANSMISSION AND WENT BACK TO THE DEALERSHIP WHO COULD NOT FIND A PROBLEM. THE INITIAL PROBLEM OCCURRED AGAIN AT AROUND 16,000 MILES THE VEHICLE BECOMES UNCONTROLLABLE DUE TO THE VIOLENT SHAKING. THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220853March 12, 2008
SUSPENSION:FRONT:STABILIZER BAR, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE, STEERING: STEERING WHEEL/HANDLE BAR
DRIVING A RENTAL JEEP IN KAUAI, HIT A SMALL BUMP IN ROAD - THE JEEP WENT INTO A VIOLENT SHIMMY - WOULD NOT STOP UNTIL THE VEHICLE CAME TO A COMPLETE STOP - THEN IT BEHAVED NORMAL - THIS HAPPENED ABOUT 2 TIMES ON THE 3RD DAY OF THE RENTAL PERIOD AND ANOTHER 5 TIMES OVER THE 8 DAY RENTAL PERIOD - SHOULD HAVE REQUESTED A NEW JEEP THE FIRST TIME IT HAPPENED - THE LAST DAY IT HAPPENED 3 TIMES ON THE WAY TO THE AIRPORT - MY WIFE AND KIDS WERE EXTREMELY UPSET - LOST CONTROL OF VEHICLE AND ALMOST WAS IN A HEAD ON COLLISION - ENDED UP PARKING ON THE SIDE OF THE ROAD AND CALLED A TAXI - I UNDERSTAND THIS IS A COMMON PROBLEM IN JEEPS - SOMEONE IS GOING TO GET KILLED IF JEEP DOES NOT FIGURE OUT WHAT IS GOING ON AND HOW TO FIX THIS PROBLEM - *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220906March 12, 2008
ENGINE AND ENGINE COOLING
CAR LOSES POWER WHILE DRIVING. ALL DASH LIGHTS GO OFF AND THEN COME BACK ON QUICKLY. CHRYSLER DID RECALL JEEP WRANGLERS FOR THIS PROBLEM, BUT WHEN I ASKED THE SERVICE DEPARTMENT, THEY TOLD ME MINE WAS NOT ONE THAT WAS RECALLED. THIS HAS HAPPENED SEVERAL TIMES IN THE YEAR THAT I HAVE OWNED THE JEEP, MOST RECENTLY MARCH 11, DRIVING AT 35MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220785March 11, 2008
ENGINE AND ENGINE COOLING
2007 JEEP WRANGLER "REBOOTS" ITSELF WHILE DRIVING. WHILE DRIVING THE VEHICLE, THE ENGINE AND ALL ELECTRICAL ITEMS FAIL AND STAY OFF FOR ABOUT 5 SECONDS. THEN EVERYTHING COMES BACK ON AS IF NOTHING EVER HAPPENED. THE FIRST FAILURE OCCURRED ON APRIL 5, 2007, AND THE SECOND FAILURE OCCURRED ON MAY 9, 2007. THE VEHICLE REBOOTED ITSELF FIVE TIMES WHILE DRIVING HOME FROM WORK ON MARCH 5, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220787March 11, 2008
STEERING, SUSPENSION
MY BRAND NEW 2008 JEEP WRANGLER X 4X4 BEGAN THE DREADED "DEATH WOBBLE" (LOSS OF STEERING CONTROL) AROUND 550 MILES. THOUGHT I WAS ABOUT TO "DIE". HAPPENED 4 MORE TIMES UNTIL I GOT IT TO THE DEALER. AFTER SEARCHING JEEP FORUMS AND SUCH, I FOUND THAT 1000S OF JEEP OWNERS HAVE EXPERIENCED THIS PROBLEM, WITH MANY JEEP MODELS. AND LEARNED THAT CHRYSLER DOES NOT CONSIDER THE DEATH WOBBLE AN ISSUE. MY FAITH IN MANUFACTURERS HAS DROPPED TO THE BOTTOM OF THE PIT. THIS IS AN EXCEEDINGLY DANGEROUS PROBLEM. I'M GOING TO SEE WHAT I CAN DO TO GET THIS JEEP DEFECT ON NATIONAL TV. I AM LUCKY TO BE ALIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219954March 3, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING OR IDLING, THE INTERIOR DOME LIGHT, INSTRUMENT PANEL, AND ELECTRICAL SYSTEM FAILS. AS A RESULT, THE VEHICLE SHUTS OFF. THE CONTACT HAS SCHEDULED AN APPOINTMENT WITH THE DEALER. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219169February 26, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:CLUTCH ASSEMBLY, EQUIPMENT:MECHANICAL
MY ROTORS IN MY '06 WRANGLER WENT BAD AT 9500 MILES, SHAKING VIOLENTLY WHEN STOPPING. THEY WERE REPLACED, BUT NOW AT 20K THE SAME THING IS OCCURRING! I WAS TOLD CHRYSLER WILL TURN THEM FOR FREE BUT WILL NOT REPLACE THEM AGAIN. THEY NEVER REPLACED THE ORIGINAL PADS EITHER. I AM VERY UPSET TO SEE SUCH A TREND OF COMPLAINTS WITH THE ROTORS AND THE COMPANY STILL CONTINUES TO USE CHEAP, DEFECTIVE PARTS. THE MECHANIC THE FIRST TIME TOLD ME THIS IS COMMON AND CHRYSLER DOES NOT CARE ONCE YOU BOUGHT THE VEHICLE. THINGS REPLACED SO FAR, AND THESE WERE UNDER 10KMILES; STEERING STABILIZER/ROTORS/SLAVE CYLINDER IN CLUTCH($700 JOB)/NOT DELIVERED WITH TINTED REAR WINDOWS/HESITATION AND STALLING AT A RED LIGHTS/STRAP BROKE OFF RIVET IN SOFT TOP. CLUTCH STILL MAKING THE NOISE THAT WAS DIAGNOSED AS SLAVE CYLINDER (ITS THE THROTTLE BEARING DA!!!) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219117February 25, 2008
POWER TRAIN:MANUAL TRANSMISSION
MY 2005 JEEP WRANGLER JUMPS OUT OF FIRST GEAR, IT SOUNDS LIKE SOMEONE HAS SLAMMED INTO ME. THE DEALERSHIP HAS REPLACED THE SHIFTERS AND THE SYNCHRONIZERS, IT STILL DOES THIS, THEY SAY THEY ARE NOT SPENDING ANY MORE MONEY TRYING TO REPAIR IT, EVEN THOUGH IT IS UNDER WARRANTY. COULD BE DEADLY IF YOU ARE PULLING OUT OR IF IT IS PARKED AND POPS OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218597February 20, 2008
SEATS:MID/REAR ASSEMBLY
REAR SEAT A 60/40 BENCH WILL NOT FOLD SINCE THE HEAD REST GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218684February 20, 2008
ENGINE AND ENGINE COOLING
MY MODEL YEAR 2007 JEEP WRANGLER WITH THE 3.8L V6 ENGINE AND AUTOMATIC TRANSMISSION CONTINUES TO LOSE ENGINE POWER WITHOUT WARNING. WHEN THIS OCCURS, MOMENTARY LOSS OF ENGINE POWER ON ACCELERATION OR AT CRUISING SPEED AND ALL INTERIOR WARNING LIGHTS IN THE INSTRUMENT CLUSTER LIGHT UP ALL AT ONCE. THE RADIO WHETHER PLAYING A CD OR JUST THE RADIO FEATURE CUTS OUT AT THE SAME TIME THIS HAPPENS. THIS HAS OCCURRED WHETHER CRUISING DOWN THE HIGHWAY OR IN STOP AND GO TRAFFIC. TONIGHT IT HAPPENED WHILE SITTING AT A STOP LIGHT AND WHEN I ACCELERATED ON THE LIGHT CHANGING TO GREEN, THE ENGINE LOST POWER AND ALL WARNING LIGHTS BRIEFLY CAME ON AND THE RADIO STOPPED. THE ENGINE NEVER STALLED, BUT LOST ALL POWER AND WITHIN A FEW SECONDS ALL WORKED AGAIN. I NEARLY WAS HIT FROM BEHIND WHEN THEY STARTED TO MOVE FORWARD THROUGH THE LIGHT. THIS IS A SAFETY CONCERN NOW THAT I'VE ALMOST BEEN IN AN ACCIDENT AS A RESULT OF THIS CONDITION. I'LL BE CONTACTING BOTH MY JEEP DEALER IN THE MORNING AND DAIMLER-CHRYSLER ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218416February 18, 2008
AIR BAGS
AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY LEADING TO AN EXPENSIVE REPAIR. VEHICLE WARRANTY FOR THESE ITEMS IS ONLY 3 YEAR/30,000 MILE. SAFETY EQUIPMENT SUCH AS AIRBAGS AND SEATBELTS SHOULD BE A LONGER WARRANTY FOR A LONGER PERIOD OF TIME IF THEIR PERFORMANCE CAN BE AFFECTED BY NORMAL WEAR AND TEAR ON THE VEHICLE, I.E. ELECTRONIC FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218434February 18, 2008
ELECTRICAL SYSTEM
MY CAR WONT START. ON FEB 5TH, ODI 10217364, I HAD THIS SAME ISSUE AND I BROUGHT THE CAR TO THE DEALERSHIP AND THEY REPLACED THE TIM MODULE. ON FEB. 16TH I TRIED TO START THE CAR 4 TIMES - IT WOULD TURN ON FOR A SECOND THEN ALL LIGHTS ON THE DASH WOULD COME ON AND THE CAR WOULD DIE. ON THE 5TH AND 6TH TRY IT WOULDN'T TURN ON AT ALL, JUST THE LIGHTS ON THE DASH WOULD COME ON. IT WAS AFTER 4PM SO DEALERSHIP CLOSED. ON FEB. 16TH I TIRED THE CAR AGAIN, IT TURNED ON WITH THE FIRST TRY SO I MOVED IT FROM THE GARAGE TO A SPOT OUTSIDE. ON MONDAY, FEB 17TH I WAS GOING TO DRIVE IT TO THE DEALERSHIP TO HAVE THEM LOOK AT IT BUT AGAIN IT WOULD NOT START. JUST LIKE ON SATURDAY, AFTER 4 ATTEMPTS IT WOULDN'T TURN ON AT ALL. HAD IT TOWED TO THE DEALERSHIP AGAIN. THIS IS THE 5TH TIME THAT THE CAR HAS GONE INTO THE DEALERSHIP FOR STALLING/NOT STARTING AND THE 8TH TIME THAT THIS STALLING/NOT STARTING PROBLEM HAS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218452February 18, 2008
SUSPENSION, STEERING
I HAVE RESEARCHED "DEATH WOBBLE" IN JEEP WRANGLERS EXTENSIVELY AND FOUND THAT NOT ONLY IS THIS A WIDE SPREAD PROBLEM, BUT JEEP COMPLETELY DENIES IT'S EXISTENCE. WHAT HAPPENS IS AT 40-70 MILES PER HOUR A HARMONIC ACTION STARTS THE FRONT END VIBRATING AND WILL CAUSE A SEVERE SHIMMY, TO THE POINT WHERE THE VEHICLE NEEDS TO BE SLOWED OR STOPPED. THIS HAS HAPPENED ON THE FREEWAY AND STREETS, BOTH WITH HAIR RAISING RESULTS AND NEAR MISS ACCIDENTS. I HAVE REPLACED TIRES, SHOCKS, STABILIZERS, SPRINGS. THIS WILL FIX THE PROBLEM FOR A SHORT TIME BUT EVENTUALLY IT COMES BACK. UNDER WARRANTY THEY FIX A COUPLE THINGS WHICH MASKS THE PROBLEM, BUT IT STILL WILL RETURN. THIS IS A DESIGN FLAW, JEEP ISSUE AND THEY WILL NOT REPAIR OR ACKNOWLEDGE THIS PROBLEM. THE DESIGNERS NEED TO COME UP WITH A FIX, WITH A RECALL AND SOON BEFORE PEOPLE ARE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218479February 18, 2008
ENGINE AND ENGINE COOLING
2007 4 DOOR SAHARA HAS STALLED ON SEVERAL OCCASIONS WHILE DRIVING. I HAVE ALREADY TAKEN VEHICLE IN SEVERAL TIMES TO HAVE PROBLEM DEALT WITH FOR RECALL. STILL NOT FIXED. 7/28 AT 7:56 PM,9/25 AT 2:38 P.M, 11/13 AT 7:58 AM,1/12/08 AT 4:07 P.M. HELP VERY UNSAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217814February 12, 2008
POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING MY 2006 JEEP WRANGLER RUBICON MANUAL 6 SPEED TRANSMISSION WITH LESS THAN 15,000 MILES ON IT WHEN WITHOUT WARNING IT STOPPED ACCELERATING. I WAS IN 4TH GEAR AT THE TIME. I TRIED TO SWITCH GEARS AND WAS UNABLE TO PUT IT INTO ANY GEAR AND WAS STUCK COASTING IN NEUTRAL. I STOPPED THE CAR AND WAS AGAIN UNABLE TO PUT THE CAR INTO ANY GEAR WHILE THE ENGINE WAS ON. I TURNED OFF THE ENGINE, PUT THE CAR INTO SECOND GEAR AND RESTARTED IT AND WAS ABLE TO DRIVE TO SAFETY IN 2ND GEAR TO A GAS STATION A MILE DOWN THE STREET BEFORE THE CAR GAVE A PUFF OF BLACK SMOKE FROM THE TAILPIPE AND WOULD NO LONGER DRIVE. THE CAR WAS TOWED TO THE DEALERSHIP AND I WAS TOLD THAT THIS IS A WEAR ITEM - AND THAT MY CLUTCH WAS BURNED UP. THIS WAS NOT A WARN OUT/BURNED OUT CLUTCH BUT I COULD NOT PROVE IT. 1200.00 WORTH OF REPAIRS FOR SOMETHING THAT I AM POSITIVE WAS NOT MY FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217896February 12, 2008
STRUCTURE, SEATS:MID/REAR ASSEMBLY
THERE ARE NO CRASH TEST RATINGS FOR THE REAR OCCUPANTS IN JEEP WRANGLERS. PASSENGERS ARE EXTREMELY VULNERABLE IN THE BACK SEAT SINCE THERE IS NO PROTECTION EXCEPT THE ROLL BAR BUT IF THEY ARE REAR-ENDED, THE OTHER CAR COULD SIMPLY HIT THE BACK SEAT DIRECTLY. THERE IS NO NECK PROTECTION AS THE SEAT IS TOO SHORT. WHEN CHILDREN RIDE BACK THERE, THEY ARE BASICALLY UNPROTECTED. THIS SITUATION NEEDS TO BE ADVERTISED SO PEOPLE DON'T ASSUME IT IS SAFE TO HAVE PASSENGERS, ESPECIALLY CHILDREN IN THE BACK OF JEEP WRANGLERS. THE BACK SEAT IS ONLY DESIGNED FOR CARGO, NOT PEOPLE! THAT'S WHY THEY DON'T HAVE DATA ON REAR OCCUPANT CRASH TEST RATINGS, BECAUSE THEY WOULD FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217483February 8, 2008
SUSPENSION, STEERING
DRIVING AT HIGHWAY SPEEDS, VEHICLE RANDOMLY STARTS SHAKING VIOLENTLY. STOPS WHEN I TAKE FOOT OFF GAS OR PUT ON BRAKE. ALSO OCCASIONALLY HEAR A CLUNK WHEN STOPPING AND MAKING A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217364February 7, 2008
ENGINE AND ENGINE COOLING
ON FEB 5TH, I WAS DRIVING ON THE FREEWAY AT ABOUT 65 MPH AND MY CAR DIED - DASH LIGHTS WENT ON, CAR JERKED TO A VIOLENT SLOW DOWN AND I ALMOST CRASHED INTO A SEMI ON MY LEFT, THE CAR PULLED TO THE LEFT. ALL RESUMED TO NORMAL AFTER ABOUT 4 SECONDS. I HAVE FILED PREVIOUS COMPLAINT, CONF NBR 10188682. THIS IS THE 4TH INCIDENT BUT WHAT IS MOST SHOCKING IS THAT THE FIRST 2 TIMES I BROUGHT IT TO THE DEALERSHIP REPAID SHOP I WAS TOLD THAT THEY COULDN'T DUPLICATE THE ERROR AND THAT THEY AND CHRYSLER CORP DIDN'T HAVE RECORD OF ANY OTHER REPORTS OF THIS PROBLEM. ON THE 2ND VISIT, I ADVISED THE SERVICE PERSON THAT HE SHOULD LOOK AT THIS WEB SITE IF HE HAD NEVER HEARD OF THIS PROBLEM SINCE THERE WERE NUMEROUS COMPLAINTS. ON THE 3RD INCIDENT, WHEN I GOT HOME, THERE WAS A RECALL "SAFETY RECALL G25-PROGRAM TIPM-ENGINE STALLING- SO I CALLED THE SERVICE CENTER, AGAIN, ADVISED THAT CAR STALLED AGAIN AND THAT I ALSO RECEIVED RECALL AND SCHEDULED THE SERVICE - AUG 2007. AFTER THIS VISIT I FELT MORE SECURE TO DRIVE THE CAR BECAUSE AT LEAST CHRYSLER HAD ACKNOWLEDGED THE PROBLEM. THE ON FEB 5TH 2008 AS I WAS DRIVING TO WORK, IT HAPPENED AGAIN. I CONTINUED TO WORK AND AT THE END OF THE DAY WHEN I WENT BACK TO THE CAR IT WOULDN'T START, ALL LIGHTS/RADIO ETC CAME ON BUT THE CAR WOULDN'T TURN OVER. I HAD IT TOWED TO JEEP. I WAS TOLD BY SERVICE PERSON, AFTER THE CAR WAS INSPECTED THAT THE CONTROL MODULE - SAME ITEM THAT CAUSED PREVIOUS PROBLEMS, HAD TO BE REPLACED. I PURCHASED THIS VEHICLE NEW, SO THAT I WOULD HAVE A DEPENDABLE AND SAFE VEHICLE - NEITHER OF WHICH IT IS! I ASKED THE SERVICE MANAGER WHAT CHRYSLER COULD DO FOR ME. HE SAID THAT FROM THE NOTES IT LOOKED LIKE I ONLY HAD ONE OCCURRENCE WITH THIS ISSUE AND THAT THIS WAS THE FIRST HE HEARD OF THIS TYPE OF PROBLEM WITH JEEP - WOW - EITHER HE OUT RIGHT LIED TO ME OR HE IS AN UNINFORMED MANAGER. NEEDLESS TO SAY I AM NOT CONFIDENT THAT THIS ISSUE WONT OCCUR AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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