Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11702741December 3, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Driver side dashboard experienced an instrument cluster failure causing the center dashboard information to go completely blank so that the mileage, amount of gas, speed, warning lights, etc. are all no longer visible. There appears to have been a recall for a similar issue for Jeep Wrangler years 2018-2024 but I have been told my VIN is not part of that recall even though it appears to be the same cluster failure issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702755December 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, ELECTRICAL SYSTEM
I have been waiting on a replacement ABS module for months , was told I could continue to drive the jeep by a jeep dealership, the part is on back order and no plans to put in productions; my shop can see that there is ove500 people waiting on this part that effects the operation of the Safety features designed on 11/29 my jeep would stopped abruptly in traffic and would not go forward or reverse just stuck - lucky i was not hit in the rear or causing a major accident, after turning on /off i was able to go 100 yards to get it out of traffic, and needed a tow . sitting at dealership - jeep payment , no jeep and no answers - along with many other people driving jeeps on the road today . -this may of caused other issues to my jeep as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702792December 3, 2025
SERVICE BRAKES
2015 Jeep Wrangler Sahara, 3.6L, V6. Vehicle suddenly goes into “limp mode” while on highway due to bad ABS brake control module. Mopar replacement part number 68259556AD, but it is on back order nationally for over a year. Jeep dealer will not take to fix. Chrysler Dodge doing nothing about it, forcing owners to drive vehicles without ABS or traction control. This is not right with customers as we need car to work or it is a 2 ton paper weight. There appears to be no incentive to fix this back order issue. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702866December 3, 2025
SERVICE BRAKES
ABS module faulty with none available to have fixed under warranty. I was told to drive it anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702875December 3, 2025
STEERING, SUSPENSION
While driving at highway speeds 40 and over vehicle may begin to experience “death wobble” where deceleration and sudden stopping is required. It becomes very hard to control vehicle and loss of control may be possible. Vehicle violently shakes from front end after minor bump or skip in roadway. Although reporting for first time now has happened several times since I have owned the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702869December 3, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Vehicle: 2024 Jeep Wrangler 4xe Recall: 78C / NHTSA 25V-766 Mileage: 6,975 miles Location: California Complaint: My 2024 Jeep Wrangler 4xe is under safety recall 78C (NHTSA 25V-766) for catastrophic engine failure, fire risk, and unexpected/unrecoverable loss of propulsion. The recall notice states that the engine may contain sand contamination from the casting process, which can cause sudden engine failure and a potential vehicle fire without warning. The biggest concern is that no remedy exists, and the manufacturer has stated the repair is “under development.” This means I am driving (or parked with) a vehicle that may suddenly lose power or catch fire. This creates a major safety hazard for me, my passengers, and the public. My vehicle has only 6,975 miles and is well within warranty, yet neither Jeep nor the dealership can perform any repair to address this safety defect. I am requesting NHTSA intervention to ensure the manufacturer provides a remedy, loaner vehicle, or buyback for unsafe vehicles with no available repair. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702842December 3, 2025
ENGINE, VEHICLE SPEED CONTROL, STEERING
While driving on the highway my Jeep lost speed and power steering. All the warning lights flashed on and off while dinging. Dealership can't get a code to see what the problem is to fix correctly. Jeep has 2 dangerous recalls that could catch fire while driving or sitting. Both issues put my life at risk. Stellantis denied buy back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702799December 3, 2025
ELECTRICAL SYSTEM
I am filing this complaint because my vehicle is subject to Recall 68C (Battery Fire Risk), and the manufacturer's remedy is inadequate, subjecting me to ongoing risk. Immediate Safety Compliance Failure: I cannot safely comply with the required "park away from structures" directive due to my current living situation. Inadequate Remedy Concern: The proposed fix for 68C is software-based. This is insufficient because the previous software fix (Recall 95B for earlier models) failed, leading to continued fires. I demand that NHTSA investigate and mandate a permanent, physical solution (a new battery with a corrected cell design) for Recall 68C, not another potentially ineffective software monitor. Financial Harm: I am also incurring significant, unplanned financial damage (increased fuel costs, paid FPL charging fees) due to the manufacturer-imposed loss of the vehicle's electric functionality. This must be addressed as part of the recall solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702793December 3, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep has issues two safety recalls 68C and 78C . 78C says that engine can be stopped anytime during driving on highway. But they are not fixing it. Battery issue 68C is going on last four years. Where is the accountability? How can they sell a new vehicle in 2024 when they already knew that it had a defective battery ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702788December 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the recall was the second recall that was associated with the VIN. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702778December 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and sat called the Jeep service department where I was going to have it serviced. I informed them of the issue so they could look at it, if I made it to them. The warnings for the check engine light said service stability controls. I proceeded to drive very slowly with my hazards on and still on 10mph very ruggedly; then all of a sudden the vehicle started to pick up speed and the check engine light went off. I was able to get on the highway and safely make it to the Jeep service center where they checked my vehicle but could not find a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702767December 3, 2025
SEATS
The defective component is the cable and handle assembly that controls the rear seat’s ability to fold down and lock securely in the upright position. The dealership confirmed the cable was bound but is refusing to repair it under the factory warranty. This is a safety concern because a faulty mechanism may prevent the seat from locking properly. If the seat cannot stay secured in the upright position, a passenger could be thrown forward during a hard stop or collision, and cargo from the rear could strike occupants. The defect compromises the seat’s ability to restrain passengers and maintain structural stability in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702747December 3, 2025
UNKNOWN OR OTHER
Was driving car and on the intersection it failed to continue to keep going and immediately lost power and would only move at 3 miles per hour. Felt scared and at risk with my toddler in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702735December 3, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle experienced a complete and sudden loss of power, propulsion, and steering control WHILE DRIVING. The vehicle instantly shut down in motion and we were unable to accelerate, control speed, or safely maneuver, steering wheel locked. This created an immediate and severe risk of collision for myself, my spouse, and my young child who was in the vehicle at the time. There are multiple open safety recalls on this vehicle (including electrical system/propulsion defects), but no repairs or remedies are available, and the manufacturer is refusing to provide towing, inspection, or safe transportation. I reported the total power loss to the manufacturer. Despite this being an extremely dangerous event consistent with the recall symptoms, I was repeatedly told the vehicle is “safe to drive in gas mode,” even though they did NOT inspect it, did NOT ask for diagnostic information, and did NOT offer any safety assessment. They refused to authorize towing, refused to authorize inspection, and told me to pay out of pocket for a rental despite the vehicle being unsafe and unusable. The dealership also stated they have no way to repair the recalls and provided no solution or timeline and refused a loaner vehicle. The vehicle cannot be safely driven the 40+ miles to the dealership due to the prior failure. This vehicle is unsafe to operate, has already experienced the failure described in the open recalls, and the manufacturer is not providing any remedy, inspection, transport, or safe alternative transportation. We paid over $100,000 for this vehicle and currently cannot use it at all. I am reporting this because the defect has already occurred and poses a serious safety hazard to us and other drivers. We need NHTSA involvement because the manufacturer is refusing to address or acknowledge the danger despite documentation of total power loss in motion. This incident occurred MULTIPLE TIMES; date is a vague approximate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702733December 3, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM, ENGINE
We are contacting you today because our 2023 Jeep Wrangler 4xe started to exhibit some concerning issues: On a fully charged battery, our Jeep started normally in hybrid mode. After 10-15 miles (down to 51% battery capacity), power switched to Internal Combustion Engine (Engine) After parking, upon restart and re-restart, various malfunctions appeared on dashboard: - Straight to engine power (engine noise), not on electric power (even when still in hybrid mode) - "Service charging system” alert - Engine light on - Plug light on - Battery light on - "Blind spot service unavailable, service required” - On right dial showing “Power" and “Charge", abnormal (?) temporary swing down towards “Charge" - AC not working (no warning, no alert) - Battery still showing 51% After parking, when attempting to charge: - Charging lights start off normally but stop (?) after 30 seconds, and - “Service charging system” flashes back on - Engine light on, Plug light on, etc - AC still not working -The Jeep is now not accelerating normally and seems to lack power -Breaking is unresponsive or lagging Please note, our vehicle was recalled under 95B and was serviced by Kendall Jeep on July 25, 2025 for 1895B182 Reprogram BPCM and Complete Drive Cycle Reoutine. We were told the software update was successful. We have made an appointment with Kendall Jeep to drop our Jeep off on December 8, 2025. We are concerned that our vehicle is unsafe to drive and that MOPAR has not provided a fix for this continuing issue. We included a pic of our dashboard and warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702688December 3, 2025
SUSPENSION
Complaint Summary: Severe, dangerous steering oscillation (“death wobble”) while driving at highway speeds. Violent shaking after hitting a bump on Highway 94 in Minneapolis caused near loss of control. Forced to pull off the road to avoid an accident. Defect recurred continuously, requiring speeds of 25–55 mph for an 800-mile trip to Canada and the entire return trip. This is a known defect documented in EA18-002 and multiple class actions. Description: I was driving my 2023 Jeep Wrangler (VIN [XXX] ) eastbound on Highway 94 in Minneapolis when the front suspension began shaking violently after hitting a bump. The oscillation was so extreme that I thought the vehicle would veer out of control. I had to pull off the road immediately. The shaking recurred with every bump and forced us to drive extremely slow for the remainder of our trip (25–55 mph for over 800 miles each way). This created a major safety hazard during our long-distance travel. After returning home, I drove 90 miles to Billion Jeep in Sioux Falls, where a certified Jeep mechanic diagnosed it instantly as the “death wobble” and stated it was a known recurring defect. I had to pay for repairs out of pocket. Despite the severity of this defect, Chrysler Capital still demanded a $395 disposition fee even though the vehicle was unsafe. I paid it under protest to avoid credit repercussions. Jeep has known of this defect for years (EA18-002, TSBs, class action Flynn v. FCA US LLC), yet it continues in 2023 models. This is a major safety concern and could cause loss of control at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702626December 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
The automatic emergency breaking sensor has not been working ive taken it to the dealer twice. The dealer keeps saying the sensor is on back order and they have no time line or update on when the part will be available. Also i called regarding the hv battery recall and there is no solution to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702484December 2, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702489December 2, 2025
ENGINE
3 different spot leaking coolant leading to loss of collant for engine and the engine did over heat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702503December 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument panel had become inoperable. The dealer and the manufacturer were contacted, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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