Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10398007April 27, 2011
FUEL SYSTEM, GASOLINE
WHILE FUELING GAS POURS OUT OF THE FILL TUBE WHEN FULL. TRIED DIFFERENT FILL STATIONS SAME RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398053April 27, 2011
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 2-DR 4X4R HD. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THERE WAS A SUDDEN LOSS OF STEERING CONTROL WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE FROM THE ROADWAY AND NOTICED THAT THE STEERING SHAFT WAS DETACHED. THE CONTACT TEMPORARILY REPAIRED THE STEERING SHAFT AND REATTACHED IT TO THE GEAR BOX. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING SHAFT WAS REPLACED. THE FAILURE MILEAGE WAS 89,144. UPDATED 5/24/11 *CN UPDATED 06/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398063April 27, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE COOLING COMPONENT WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CYLINDER HEAD WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397451April 26, 2011
FUEL SYSTEM, GASOLINE
FUEL SPEWS FROM FUEL TANK DURING FILL UP. FUEL NOZZLE WOULD SHUT OFF NORMALLY UNTIL RECENTLY IT HAS NOW BECOME A PROBLEM. THIS SHOULD NOT HAPPEN AND THIS PROBLEM IS POTENTIALLY VERY DANGEROUS TO NOT ONLY MYSELF BUT TO OTHERS SHARING ADJACENT PUMPS NOT TO MENTION THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397511April 26, 2011
SUSPENSION:FRONT
I HAVE RECENTLY BEEN EXPERIENCING THE "DEATH WOBBLE" THAT A LOT OF JEEPS HAVE EXPERIENCED. I HAVE NOT HAD TIME TO TAKE IT INTO THE DEALERSHIP TO GET REPAIRED BUT THIS IS THE 2ND 4DR JEEP WRANGLER THAT I HAVE EXPERIENCED THIS IN. THE FIRST JEEP WAS MY FATHERS 2007 AND HIS ENDED UP BEING REPAIRED BY REPLACING THE STEERING STABILIZER. MY JEEP RECENTLY HAS BEEN DOING THIS WHENEVER I AM ON THE HIGHWAY GOING OVER 60 MPH. THE STEERING WHEEL TURNS BACK AND FOURTH VIOLENTLY AND THE WHOLE FRONT END OF THE JEEP SHAKES SO HARD I FEEL LIKE I CAN HARDLY CONTROL IT. I HAVE TO REDUCE MY SPEED TO ABOUT 35 MPH FOR IT TO FINALLY RECOVER, WHICH IS NOT AN EASY TASK ON A BUSY HIGHWAY. MY WIFE HAS BECOME FRIGHTFUL TO DRIVE THE VEHICLE AND I AM NOT THAT COMFORTABLE MYSELF SINCE IT IS CERTAINLY LACK OF CONTROL OF A MASSIVE AMOUNT OF WEIGHT AT SUCH A HIGH SPEED. THIS IS DEFIANTLY A SAFETY CONCERN AND IT WILL BE AWFUL WHEN SOMEONE'S LIFE WILL BE THE COST TO HAVE THIS BROUGHT TO ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397933April 26, 2011
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS EVERY TIME TANK IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397888April 25, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING THE VEHICLE GAS WILL SHOOT OUT OF THE FUEL HOLE WHEN THE TANK NEARS FULL. POURING GAS ALL OVER THE VEHICLE AND ON THE GROUND AND YOU, IF YOUR STANDING NEAR THE VEHICLE FUELING AREA. THE PUMP HANDLE WILL CLICK OFF BUT THAT'S TO LATE WHEN YOU HEAR THE HANDLE CLICK OFF YOU BETTER JUMP BACK UNLESS YOU WANT GAS ON YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397281April 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
ON APRIL 16TH, 2011 SEVERAL OF US DECIDED TO DO A MILD 4-WHEEL DRIVE TRIP TO A LOCAL WATERFALL. I WAS DRIVING A 2010 JEEP WRANGLER RUBICON IN 4X4 LOW ON A DIRT ROAD. WE REACHED OUR DESTINATION AND THE VEHICLE IN FRONT OF US STOPPED AND EVERYONE GOT OUT AND STARTED TO GATHER THEIR STUFF FROM THE REAR OF THEIR JEEP. I STOPPED ROUGHLY 10 FT BEHIND THE FIRST VEHICLE ON A SLIGHT INCLINE (10% ANGLE) DOWNWARDS TOWARDS THE FIRST VEHICLE, PUT MY JEEP (AUTO TRANSMISSION) INTO PARK, AND TOOK OUT THE KEY. WE EXITED MY JEEP AND STARTED WALKING TOWARDS THE FIRST JEEP AS I APPROACHED MY FRONT TIRE, THE JEEP STARTED TO MOVE FORWARD AND IT MADE A RATCHETING NOISE FROM THE TRANSMISSION. THE TYPE OF NOISE THAT IS MADE WHEN ONE WOULD PUT A MOVING VEHICLE INTO PARK. MY JEEP CRASHED INTO THE TAILGATE OF THE FIRST JEEP ALMOST CRUSHING MY FRIEND. FORTUNATELY MY JEEP HIT THE TAILGATE OF THE FIRST JEEP AT A 90 DEGREE ANGLE AND THE DOOR WITHHELD THE FORCE OF MY JEEP CRASHING INTO HIS JEEP. TOOK THE JEEP TO THE DEALERSHIP AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND THEY WOULD NOT ATTEMPT TO FIX THE JEEP. I DROVE THE JEEP HOME AND WAS ABLE TO REPLICATE THE PROBLEM IN ABOUT 5 MINUTES, AND WAS ABLE TO REPRODUCE IT CONSISTENTLY IN ANOTHER 45 MINUTES TO AN HOUR.. I CREATED A VIDEO OF THE TRANSMISSION FAILING AND SENT IT TO THE JEEP DEALERSHIP. I WAS ABLE TO REPLICATE THE FAILURE BY STOPPING ON A HILL WITH A PRETTY GOOD ANGLE AND CYCLE THROUGH THESE ACTIONS: PUT FOOT ON BRAKE, PUT JEEP IN DRIVE, DRIVE 2 INCHES, PUT FOOT ON BRAKE, PUT JEEP IN PARK, AND RELEASE BRAKE. AT THIS TIME THE DEALERSHIP HAS SENT THE VIDEO TO CORPORATE AND AWAITING DIRECTION. NO CORRECTIVE ACTION HAS BEEN PERFORMED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10397287April 25, 2011
VISIBILITY, STRUCTURE
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THE VEHICLE WAS EQUIPPED IN A MANNER IN WHICH THE ROOF AND DOORS COULD BE REMOVED FROM THE VEHICLE DURING WARM WEATHER. WHEN THE ROOF AND DOORS WERE REMOVED, THE SIDE VIEW MIRRORS WERE REPOSITIONED TO MOUNT ONTO THE FRONT WINDSHIELD SUPPORT FRAME. THE CONTACT STATED THAT WHEN THE MIRRORS WERE MOUNTED IN THIS POSITION, THE VIEW IN THE PASSENGER SIDE MIRROR WAS OBSTRUCTED BY APPROXIMATELY 85 PERCENT, REDUCING VISIBILITY WHILE DRIVING AT ANY SPEED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THERE WAS NO REPAIR AVAILABLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397294April 25, 2011
FUEL SYSTEM, GASOLINE
WHEN REFUELING 2005 JEEP WRANGLER RUBICON UNLIMITED GAS SPILLS OUT AT COMPLETION OF FILL UP. THIS HAPPENS EVERY TIME VEHICLE IS REFUELED AND GAS THEN RUNS DOWN SIDE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397400April 25, 2011
SUSPENSION:FRONT
I HAVE A 2008 JEEP WRANGLER UNLIMITED WITH 10,500 MILES. I HAVE MADE NO MODIFICATIONS TO THE VEHICLE. APPROXIMATELY 3 WEEKS AGO, AFTER JUST HAVING THE JEEP SERVICED (INCLUDING ROTATION OF TIRES) AT MY JEEP DEALER, DURING A TWO HOUR DRIVE I TWICE EXPERIENCED VIOLENT WOBBLING FROM SIDE TO SIDE, MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. I TOOK THE CAR BACK TO THE DEALERSHIP. THE DEALERSHIP REPLACED PARTS OF THE FRONT SUSPENSION. MY SON THEN TOOK THE JEEP OUT FOR A SHORT TRIP, AND ONCE AGAIN EXPERIENCED THE PROBLEM. I THEN RESEARCHED THE PROBLEM ON THE WEB. NUMEROUS SITES REPORT THE PROBLEM, REFERRED TO AS "DEATH WOBBLE". MOST OF THE SITES REPORT THE PROBLEM AS BEING VERY SERIOUS, WITH THE JEEP SHAKING VIOLENTLY FROM SIDE TO SIDE -- USUALLY BROUGHT ON BY ONE OF THE FRONT TIRES ENCOUNTERING A BUMP IN THE ROAD. MULTIPLE PERSONS HAVE DESCRIBED THE PROBLEM AS BEING VERY DANGEROUS, WITH THE VEHICLE BEING VERY DIFFICULT TO CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397395April 25, 2011
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE EXTERIOR BRAKE LIGHTS WOULD ALSO ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE MODULE SOFTWARE FOR THE HEADLIGHTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 6,100. UPDATED 06/01/11*LJ UPDATED 1/18/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397254April 24, 2011
POWER TRAIN:MANUAL TRANSMISSION
6 SPEED TRANSMISSION FORKS ARE POORLY DESIGNED. VEHICLE CAN POP OUT OF 1ST GEAR STARTING AT UNDER 15K MILES. CAN LEAD TO VEHICLE ROLLING AWAY WHEN PARKED IN GEAR AS WELL AS ROLLING BACK WHEN STARTING ON HILLS. MY VEHICLE HAD THE PROBLEM ALREADY AT ABOUT 90K WHEN I BOUGHT IT. NO IDEA HOW LONG IT HAS BEEN A PROBLEM IN THIS VEHICLE. MANY REPORTS INDICATE THE PROBLEM CAN OCCUR IN THIS PARTICULAR TRANSMISSION AT AS EARLY AS 15K DUE TO DESIGN. I AM AN ASE CERTIFIED MECHANIC, AND WHILE IT IS NICE TO BE PAID TO REPLACE THESE PARTS REGULARLY, IT CAN BE A DANGEROUS CONDITION AND NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397790April 24, 2011
STEERING
WHEN TRAVELING WEST BOUND ON I-10 THROUGH PHOENIX, AFTER HITTING SLIGHT BUMP IN THE HIGHWAY, MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY FOR APPROXIMATELY 5 TO 10 SECONDS. I IMMEDIATELY BEGAN TO SLOW DOWN AND THE POWERFUL WOBBLE SUBSIDED. I HAD AN ADDITIONAL INCIDENT WITH POWERFUL SHAKING IN MY STEERING WHEEL ABOUT A MONTH LATER, AGAIN TRAVELING AT APPROXIMATELY 50 MPH ON AN INTERSTATE HIGHWAY. THIS SUDDEN AND UNEXPECTED SHAKING OF THE JEEP'S FRONT END IS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397126April 22, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT WAS TRAVELING BETWEEN 50-60 MPH OVER AN UNEVEN ROAD SURFACE WHEN THE VEHICLE BEGAN TO DRIVE AS IF THE SUSPENSION WAS LOOSE. THE CONTACT TOOK THE VEHICLE TO A PERSONAL MECHANIC AND WAS TOLD THAT THE TIRES MAY HAVE NEEDED TO BE BALANCED. THE TIRES WERE BALANCED AND THE VEHICLE WAS TEST DRIVEN WITHOUT INCIDENT. THE VEHICLE RESPONDED WELL FOR SEVERAL WEEKS BEFORE THE FAILURE RECURRED. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397186April 22, 2011
STEERING, SUSPENSION:FRONT
2008 JEEP WRANGLER UNLIMITED HAD DEATH WOBBLE AT 20K AND 55K MILEAGE. IT IS VERY DANGEROUS AS THE FRONT END GOES OUT INTO THE DEATH WOBBLE ON THE INTERSTATE OR ON CURVES. CHRYSLER SERVICE DEALERSHIPS SAY TO REPLACE THE STEERING SHOCK, TIRES ETC...THESE CARS ONLY HAVE 20K ON THEM. READ THE STORIES ON EDMUNDS. ALL OF THEM ARE THE SAME. HOW MANY STORIES DOES IT TAKE? I NEVER POSTED MY FIRST STORY BUT THIS IS NOW MY SECOND INCIDENT AT 55K. SOMEONE IS GOING TO GET KILLED. WHO KNEW AND WHEN IS ALL I CAN SAY. I THINK THERE IS A DESIGN ERROR. I HAVE OWNED CARS FOR 30 YEARS AND HAVE NEVER EXPERIENCED THIS SORT OF PROBLEM. THIS IS THE 5TH RECALL ON SOME SORT OF JEEP WRANGLER UNLIMITED PART. I HAVE NOT READ ABOUT ANY DEATHS YET HOWEVER THERE WILL BE IF THIS PROBLEM DOES NOT GET ADDRESSED. A GROUP IS GETTING TOGETHER TO HOPEFULLY FILE A CLASS ACTION LAWSUIT. WHAT DOES IT TAKE? WORKING AMERICAN CITIZENS DON'T HAVE TIME OR MONEY TO FIGHT FOR SAFETY. I ASSUME AMERICAN CARS ARE SAFE AND COMPANIES WILL DO WHAT IS RIGHT IF THERE IS A PROBLEM. DOING THE RIGHT THING IS HOPEFULLY STILL AN AMERICAN VALUE. I HOPE THE GOVERNMENT WILL HELP US AND DO THE RIGHT THING. I HAVE NEVER ASKED THE GOV TO DO ANYTHING FOR ME OTHER THAN THE BASIC SERVICES THAT ALL AMERICANS GET. DON'T FAIL ME. I KNOW IT IS COMPLICATED. ARE YOU WILLING TO DO THE RIGHT THING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396989April 21, 2011
STEERING, SUSPENSION
WHILE DRIVING APPROXIMATELY 50 MPH, WENT OVER AN EXPANSION JOIN ON AN INTERSTATE OVERPASS AND THE FRONT END OF THE JEEP BEGAN SHAKING VIOLENTLY (FOUND NUMEROUS ONLINE SITES REGARDING THE PROBLEM- JEEP WRANGLER DEATH WOBBLE). SHAKING STOPPED ONCE SPEED WAS BELOW 20 MPH. PROBLEM CONTINUED TO OCCUR WHEN GOING OVER SMALL BUMPS ABOVE 35 MPH. MECHANIC INSPECTED AND FOUND BOTH STOCK FRONT SHOCKS AND STEERING STABILIZER SHOCK NEEDED REPLACING. PROBLEM STILL OCCURRING, SO JEEP WAS BROUGHT TO DEALERSHIP. DEALERSHIP ACKNOWLEDGED THAT THEY HAVE HAD SIMILAR COMPLAINTS WITH JEEP WRANGLERS. DEALERSHIP INSTALLED STEERING STABILIZER RELOCATION BRACKETS AND A NEW STOCK STEERING STABILIZER SHOCK. PROBLEM IS STILL OCCURRING AND THE JEEP WILL BE BROUGHT BACK TO THE DEALERSHIP FOR FURTHER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397025April 21, 2011
PARKING BRAKE
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER UNLIMITED. THE CONTACT STATED THAT THE PARKING BRAKE WAS DEFECTIVE AND WHEN ENGAGED, THE VEHICLE WOULD CONTINUE TO ROLL BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE MECHANISM INSIDE THE PARKING BRAKE HAD FRACTURED. THE DEALER REPAIRED THE HAND BRAKE YET ONE WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER AS THE FAILURE RECURRED. THE DEALER THEN ADJUSTED THE TENSION ON THE HAND BRAKE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO THEN PERFORMED A DIAGNOSTIC AND CONFIRMED THAT THE LUBRICANT FROM THE AXLE SEAL WAS LEAKING FLUID. THE FLUID WAS DRIPPING ONTO THE SHOES WHICH PREVENTED THE PARKING BRAKE FROM FUNCTIONING CORRECTLY. THE CURRENT MILEAGE WAS 86,000 AND THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396912April 20, 2011
FUEL SYSTEM, GASOLINE
GAS FLOWS OUT WHILE FILLING UP VEHICLE, IT DOES THIS AT ANY PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396978April 20, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS EVERYTIME I FILL UP. IF YOU SET THE NOZZLE ON AUTOMATIC, WHEN IT SHUTS OFF ABOUT A CUP OF GASOLINE SPLASHES OUT AND RUNS ALL OVER THE PAINT TO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler