Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10446985February 7, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4X4. THE CONTACT STATED THAT FUEL SPILLED OUT FROM THE FILLER NECK WHILE REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VEHICLE NEEDED A NEW FUEL TANK. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT THAT THERE WERE NO RECALLS AFFECTING THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 03/05/12*LJ THE CONSUMER STATED CHRYSLER OFFERED TO COVER THE COST OF THE REPAIR, MINUS A $102 DEDUCTIBLE. THE TANK WAS REPLACED. UPDATED 03/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447024February 7, 2012
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED AND THE HORN WOULD NOT SOUND. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A DIAGNOSTIC TEST WAS PERFORMED. THE TECHNICIAN STATED THAT THE CLOCK SPRING FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V528000 (AIR BAGS: FRONTAL). THE DEALER REPLACED THE CLOCK SPRING. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 03/02/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447047February 7, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS EACH TIME THE TANK IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447057February 7, 2012
FUEL SYSTEM, GASOLINE
THE DESIGN OF THE FUEL TANK IN THE WRANGLER UNLIMITED EDITION MADE FROM 2004 TO 2006 CAUSES IT TO HOLD AN AIR BUBBLE AND BLOW A LARGE AMOUNT OF GAS OUT OF THE FILLER SPOUT WHEN PUTTING FUEL IN. THIS HAPPENS EVERY TIME THE JEEP IS FILLED UP WITH GAS. THESE SPILLS ARE AN ENVIRONMENTAL ISSUE AS WELL AS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447058February 7, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME THAT I REFILL THE TANK, GAS WILL OVERFLOW OUT OF THE TANK AFTER THE PUMP SHUTS OFF. SOMETIMES THE GAS WILL SPRAY OUT VIOLENTLY, OTHER TIMES THE GAS WILL JUST SPILL DOWN THE SIDE OF THE JEEP AND ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447050February 7, 2012
FUEL SYSTEM, GASOLINE
SPITS FUEL FROM FILLER WHEN REFUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447064February 7, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS DRIVING AND I WENT TO TURN THE CORNER I LOST CONTROL OF THE VEHICLE. MY MECHANIC SHOWED ME THE FRAME HAS ROTTED OUT ON BOTH SIDES OF THE VEHICLE FROM THE REAR END TO WHERE THE DOORS ARE. THIS VEHICLE DOES NOT COME IN CONTACT WITH SALT WATER . ALSO THERE WAS NO WAY OF ME KNOWING THAT THIS WAS GOING TO HAPPEN. I COULD HAVE BEEN DRIVING FASTER AND THIS WOULD OF CAUSED A ACCIDENT WHERE I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. THE VEHICLE CAN NO LONGER BE FIXED. I FEEL THAT THIS SHOULD NEVER ROTTED OUT THE WAY IT DID. THIS VEHICLE WAS ACTUALLY BUILT FOR MYSELF AND DELIVERED IN OCTOBER OF 1999. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447082February 7, 2012
FUEL SYSTEM, GASOLINE
NOT SURE ABOUT THE EXACT DATE OR MILEAGE BUT APPROXIMATELY TWO MONTHS AGO, GASOLINE BEGAN SPILLING OUT OF MY GAS TANK WHILE FILLING UP THE VEHICLE. I WAS NOT TRYING TO "TOP IT OFF" AS IT DOESN'T EVEN CLICK. IT HAS HAPPENED EVERY TIME I TRY TO FILL UP SINCE THE FIRST OCCURRENCE. IT HAS HAPPENED AT NUMEROUS GAS STATIONS. I NOW HAVE TO ESTIMATE HOW MUCH GAS TO ENTER INTO MY VEHICLE SO IT DOES NOT OVERFLOW. SEVERAL TIMES GASOLINE HAS SPILLED ONTO MY CLOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446770February 6, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING MY COMPLETELY STOCK JEEP WRANGLER, FUEL SHOOTS OUT OF THE FILLER, EVEN WITH THE NOZZLE CLICKING OFF. IT DOES IT EVERY SINGLE TIME I FILL IT UP. I PREVIOUSLY OWNED A 2005 JEEP WRANGLER X AND IT DID IT ON THAT ONE AS WELL. IF I DON'T REMEMBER IT DOES THIS I END UP WEARING GAS ALL OVER MYSELF, NOT TO MENTION IT SHOOTS OUT SO VIOLENTLY IT HAS ALMOST SPLASHED THE CARS ON THE OTHER SIDE OF THE GAS PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446847February 6, 2012
ENGINE AND ENGINE COOLING
THE OIL PUMP DRIVE ASSEMBLY (OPDA) UPPER BUSHING HAS NO WAY TO LUBRICATE DUE TO MANUFACTURING ERROR IN THE 2005 AND 2006 4.0 ENGINE. THIS CAUSES HIGH METAL TO METAL SCRAPING SOUND AND WILL RESULT IN ENGINE FAILURE. HAPPENED AFTER 38000 MILES IN A WELL MAINTAINED VEHICLE. TALKED TO MANY JEEP DEALERS AND SERVICE TECH'S AND THEY REFUSE TO GIVE ANY ASSISTANCE OR SUGGESTIONS FOR A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446906February 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446914February 6, 2012
FUEL SYSTEM, GASOLINE
I RECENTLY PURCHASED A 2005 JEEP WRANGLER. EVERY TIME I FILL GAS, WHEN THE PUMP SHUTS OFF GASOLINE COMES SPRAYING OUT OF THE VEHICLE'S TANK AND ALL OVER THE GROUND. APPROXIMATELY A CUP OR MORE COMES OUT OF THE JEEP'S TANK. I THINK THIS IS A POTENTIAL FIRE HAZARD AND SHOULD BE ADDRESSED BY THE NHTSA AS SOON AS POSSIBLE BEFORE SOMEONE IS HURT BY THIS DEFECT. A RECALL FOR THE ITEM SHOULD BE MANDATED BY THE GOVERNMENT AND JEEP SHOULD BE FORCED TO FIX THIS PROBLEM. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND IT SEEMS PRETTY WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446912February 6, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE TANK ON MY 2006 RUBICON UNLIMITED, FUEL WILL OVERFLOW WITHOUT WARNING. IT DOES THIS EVERY TIME I FILL UP. IF I DO NOT STOP IT IN TIME, FUEL WILL OVERFLOW OUT WITH ENOUGH FORCE THAT IT WILL COVER THE SIDE OF THE JEEP AND WHO EVER IS FILLING IT UP. MY 2007 JEEP WRANGLER RUBICON UNLIMITED DID THE SAME THING AND CHRYSLER RECALLED IT AND REPLACED THE TANK AND I HAVE HAD NO ISSUES SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446919February 6, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP FUEL SPEWS OUT. I HAVE TRIED SLOW, FAST, DIFFERENT GAS STATIONS AND IT STILL HAPPENS. I NOW UNDERSTAND THIS IS A VERY COMMON PROBLEM AND JEEP HAS REFUSED TO RECTIFY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446761February 5, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOW - FUEL ALWAYS OVERFLOWS AT THE COMPLETION OF REFUELING. REGARDLESS OF HOW NOZZLE IS INSERTED ONCE THE TANK IS FULL, FUEL WILL OVERFLOW PRESENTING A SAFETY HAZARD, HARMING THE ENVIRONMENT, AND DAMAGING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446636February 4, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS INTO THE VEHICLE, A LARGE QUANTITY OF GASOLINE SPURTED OUT AT THE END OF THE FILLING PROCESS. APPROXIMATELY A HALF GALLON OF GAS SPURTED ALL OVER MY VEHICLE AND ME. THIS HAS HAPPENED MORE THAN ONCE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446639February 4, 2012
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
MY ISSUE IS THE LARGE AMOUNT OF OIL USED, 1 QT USED PER 2500 MILES. THIS IS WHAT THE DEALERSHIP AND JEEP TOLD ME. NORMAL OIL CONSUMPTION: BELOW ARE INDUSTRY STANDARDS FOR NORMAL ENGINE OIL CONSUMPTION: MILEAGE BELOW 50,000: NORMAL OIL CONSUMPTION IS ONE QUART FOR EACH 1,000 MILES DRIVEN. MILEAGE ABOVE 50,000: NORMAL OIL CONSUMPTION IS ONE QUART FOR EACH 750 MILES DRIVEN. SO, AS LONG AS A JEEP WITH 50000 OR MORE MILES ON IT DOES NOT USE MORE THAN A QUART OF OIL EVERY 750 MILES THEY DO NOT CARE, AND THEY WILL NOT FIX IT. I WAS ALSO TOLD THAT WHY NEW JEEPS TAKE 6 QT'S SINCE THEY USE SO MUCH OIL. I EVEN HAVE A WARRANTY AND THEY STILL WILL NOT FIX IT. THERE ARE NO OIL LEAKS AND I HAVE HAD 2 OIL CONSUMPTION TEST RAN ON THE VEHICLE BY THE DEALERSHIP. THE DEALERSHIP AND CHRYSLER WILL NOT HELP FIX THE PROBLEM. I WAS TOLD BY THE DEALERSHIP THAT I AM LUCKY IT DOES NOT USE A QUART OF OIL EVERY 1000 MILES, SINCE IT MAY GET LOW ENOUGH TO BURN THE ENGINE UP IN UNDER 2500 MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446666February 4, 2012
FUEL SYSTEM, GASOLINE
2010 JEEP WRANGLER RUBICON UNLIMITED: WHILE REFUELING MY VEHICLE I ENGAGED THE HANDLE TO CONTINUE FUELING WHILE I WENT INSIDE THE GAS STATION. WHEN I RETURNED, THE PUMP HAD DISENGAGED, BUT THERE WAS FUEL ALL OVER THE SIDE OF MY JEEP AND ON THE GROUND. MY FUEL GAUGE REGISTERED FULL AND THIS HAD NEVER HAPPENED SO I THOUGHT THE FUEL PUMP MAY HAVE BEEN FAULTY. MY NEXT TRIP TO THE GAS STATION, I MONITORED IT MORE CLOSELY AND WAS ABLE TO REFUEL AS NORMAL CONFIRMING MY ORIGINAL THOUGHT THAT THE PUMP HAD MALFUNCTIONED. DURING MY NEXT ATTEMPT TO REFUEL I HAD AGAIN ENGAGED THE HANDLE TO CONTINUE FUELING AS I SAT INSIDE THE VEHICLE. I HEARD THE THUNK OF THE AUTOMATIC SHUT OFF AND SAW AGAIN THE GAS HAD SPRAYED ALL OVER THE SIDE OF MY JEEP AND ON THE GROUND. THIS WAS NOT THE SAME GAS STATION AS THE ORIGINAL OCCURRENCE SO I BELIEVED THE PROBLEM WAS ACTUALLY MY GAS TANK. I TOOK MY JEEP TO THE DEALERSHIP WHERE THEY REPLACED MY GAS TANK WITHOUT EXPLANATION. AT THIS POINT I HAD APPROXIMATELY 22K MILES ON MY JEEP. I PURCHASED MY JEEP NEW IN AUGUST 2010 WITH 154 MILES ON IT. I HAVE OWNED IT FOR 18 MONTHS AND IT HAS APPROXIMATELY 22K MILES ON IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446670February 4, 2012
FUEL SYSTEM, GASOLINE
WHILE REFUELING MY JEEP THE FILLER NECK SPITS FUEL OUT EVEN AFTER I LET OFF THE HANDLE ON THE NOZZLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446667February 4, 2012
SERVICE BRAKES, HYDRAULIC
2010 JEEP WRANGLER RUBICON UNLIMITED: ROUGHLY 10 MONTHS INTO OWNING MY NEW JEEP I NOTICED THE BRAKES WERE SQUEALING. THIS WAS NOT NOTICEABLE WITH THE TOP ON AND MUSIC PLAYING SO I'M NOT SURE HOW LONG THEY HAD BEEN MAKING THE NOISE. I ASKED MY HUSBAND TO TAKE A LOOK AND HE SAID HE COULDN'T REPLICATE THE SQUEALING. WE FOUND IT DID NOT ALWAYS MAKE THE NOISE WHEN I BRAKED. I TOOK MY JEEP TO THE DEALERSHIP FOR A RECALL AND MENTIONED THE SQUEALING. THEY SAID POLLEN OR OTHER SMALL PARTICLES COULD SETTLE IN THEM AND CAUSE A TEMPORARY SQUEAK. AGAIN, WITH THE TOP ON AND MUSIC PLAYING I DIDN'T HEAR IT. RECENTLY I WAS DRIVING DOWNTOWN WITH MY WINDOWS DOWN AND COULD HEAR THE SHRILL SQUEAL EVERYTIME I HIT A LIGHT. HAVING ANOTHER RECALL TO ATTEND TO AND AN OVERFLOWING GAS TANK ISSUE TO ADDRESS, I DECIDED TO HAVE THE DEALERSHIP LOOK AT THE BRAKES. I HAD ALSO NOTICE THE RIDE HAD GOTTEN MUCH ROUGHER AND THE IDLE FELT SHAKY WHEN SITTING IN TRAFFIC. THE TECHNICIAN EXPLAINED HE BELIEVED THERE WAS DEBRIS BETWEEN MY BRAKE PAD AND MY ROTOR WHICH CAUSED SIGNIFICANT PITTING IN THE ROTOR. THE PITTING WAS SO BAD THEY COULD NOT RESURFACE IT, BUT IT WOULD NEED TO BE REPLACED. MY HUSBAND QUESTIONED THE LIKELIHOOD FOR SOMETHING TO GET LODGED BETWEEN THE BRAKE PAD AND THE ROTOR AND THE TECHNICIAN AGREED IT WAS UNCOMMON. THE PROBLEM, HOWEVER, WAS THEY SAID THE SAME PHENOMENON OCCURRED ON BOTH REAR BRAKES. BOTH? SINCE THE WARRANTY ONLY ADDRESSED THE BRAKES IN THE FIRST YEAR / 12K MILES, HE EXPLAINED THIS WAS NOT COVERED AND I WOULD NEED BOTH ROTORS REPLACED AT FULL COST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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