Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10461731June 14, 2012
STEERING, SUSPENSION
FRONT END SHAKES VIOLENTLY. THIS HAS HAPPENED BEFORE, USUALLY WHEN THE JEEP IS APPROACHING 50 MPH ON THE HIGHWAY. FEELS LIKE THE JEEP IS GOING TO EXPLODE. PUTTING ON THE BRAKES, AND PRAYING, AND DOWN SHIFTING FROM 5TH TO 4TH, AND PRAYING, AND EVENTUALLY SLOWING DOWN TO BELOW 40 IS THE ONLY THING THAT ALLOWS THE VEHICLE TO STOP SHAKING. THIS APPARENTLY HAS BEEN REPORTED MANY, MANY TIMES, AND IS KNOWN AS THE "DEATH WOBBLE". IS THERE A GOVERNMENTAL COVER-UP ABOUT THIS? HOW IS THIS KNOWN ISSUE ALLOWED TO GO UN-ADDRESSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461758June 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT WAS TRAVELING 40-45 MPH WHEN THE FRONT END STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THE FRONT END STABILIZER BAR NEEDED TO REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461778June 14, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STARTED THE IGNITION AND A LOUD NOISE EMITTED FROM THE ENGINE COMPARTMENT. THE CONTACT PROCEEDED TO DRIVE AND EVENTUALLY THE NOISE STOPPED HOWEVER, A FEW MOMENTS LATER THE NOISE RECURRED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND INSPECTED UNDER THE HOOD AREA. THE CONTACT WAS A CERTIFIED MECHANIC AND DETECTED THAT THE OIL PUMP DRIVE ASSEMBLY WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461802June 14, 2012
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
EVERY TIME I FILL THE JEEP UP WITH GASOLINE THE TANK OVERFILLS AND SPILLS DOWN THE SIDE OF THE VEHICLE AS THE GAS NOZZLE CLICKS OFF. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND IT IS A COMMON PROBLEM WITH THIS YEAR MODEL JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461416June 13, 2012
POWER TRAIN
AROUND JUNE 2010, I PARKED THE VEHICLE IN A HOSPITAL PARKING LOT. UPON RETURNING TO VEHICLE, SHIFT LEVER JUST FLOPPED BACK AND FORTH. COULD NOT SHIFT OUT OF PARK. HAD JEEP TOWED TO JEEP DEALERSHIP. THEY REPLACED THE SHIFTER CABLE AT A COST OF OVER $300.00. TWO WEEKS AGO, JUNE 2012, WHILE DRIVING, JEEP SHIFTER BROKE AGAIN WHILE LOCKED IN DRIVE. SAME DEALERSHIP REPLACED THE SHIFT CABLE BUSHING. ANOTHER $100. I CALLED JEEP/CHRYSLER AND THEIR REPRESENTATIVE INFORMED ME THAT THEY HAD NO OTHER COMPLAINTS ABOUT THIS PROBLEM. FUNNY, SINCE THERE ARE MANY WEBSITES ABOUT THIS VERY, ONGOING, PROBLEM WITH JEEP SHIFTER CABLES. IN MY OPINION, THIS COULD BE A VERY DANGEROUS PROBLEM. THERE IS NO WARNING OF FAILURE. IF IT HAD OCCURRED A DAY PRIOR, I COULD HAVE BEEN BACKING DOWN THE BOAT RAMP! I FEEL A RECALL, OR AT LEAST, A NOTIFICATION TO JEEP OWNERS, SHOULD BE INITIATED BY JEEP/CHRYSLER. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461427June 13, 2012
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER X. THE CONTACT WAS DRIVING 50 MPH WHEN THE WHEELS STARTED TO SHAKE AND THE VEHICLE FAILED TO STEER PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THE STEERING STABILIZER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 28,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461462June 13, 2012
STEERING
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 65 MPH, THE FRONT END WOULD SHAKE VIOLENTLY. THE VEHICLE WAS MERGED TO THE SHOULDERS TO SIT FOR A WHILE BEFORE THE SHAKING WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461491June 13, 2012
STEERING, SUSPENSION
AS I WAS DRIVING THROUGH THE ENTRANCE TO THE BALTIMORE HARBOR TUNNEL, I HIT A BUMP AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY ON MY JEEP WRANGLER. IN ADDITION, THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK VIOLENTLY. I HAD NO PLACE TO STOP, A BUS WAS BEHIND ME, AND I HAD TROUBLE KEEPING MY JEEP IN ONE LANE. SINCE THERE WAS NO PLACE TO PULL OVER, I SLOWED DOWN AND WHEN I REACHED A SPEED BETWEEN 15 TO 20 MILES PER HOUR, THE SHAKING STOPPED AND I WAS ABLE TO CONTINUE ON. DURING MY TRIP THAT DAY, I HAD THREE MORE EPISODES OF VIOLENT SHAKING AS I HIT BUMPS IN THE ROAD WHEN I WAS TRAVELING BETWEEN 50 AND 60 MILES PER HOUR. I HAD RECENTLY READ AN ARTICLE ABOUT THIS PROBLEM AND THIS ISSUE APPEARS TO BE A COMMON PROBLEM FOR JEEP WRANGLERS, ALTHOUGH I HAD NEVER EXPERIENCED THE PROBLEM BEFORE. MY JEEP IS A 2007 4-DOOR WRANGLER WHICH ONLY HAS 10,400 MILES ON IT BECAUSE I USUALLY KEEP IT GARAGED AT A BEACH HOME IN DELAWARE AND I USE IT ONLY DURING SUMMER WEEKENDS. THE JEEP IS A STOCK MODEL WITH NO AFTER MARKET MODIFICATIONS. I HAD DRIVEN IT HOME TO MARYLAND TO HAVE A DEALER CHECKUP BEFORE I RETURNED THE JEEP TO THE BEACH. THE PROBLEM HAPPENED ON MY THIRD TRIP AFTER THE DEALER SERVICE BUT IT WAS MY FIRST TRIP DRIVING ON A HIGHWAY. MY DAUGHTER WAS IN THE CAR WITH ME AND SHE AND I WERE EXTREMELY DISTURBED AND CONSIDER THIS ISSUE A MAJOR SAFETY ISSUE. SINCE MY RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM, I FEEL STRONGLY THE NTSB SHOULD TAKE THE APPROPRIATE ACTION TO HAVE CHRYSLER ADDRESS THIS ISSUE BEFORE THERE IS A FATALITY. I AM EXTREMELY THANKFUL THAT THE BUS BEHIND ME IN THE BALTIMORE HARBOR TUNNEL HAD GOOD BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461687June 13, 2012
ENGINE
TL* THE CONTACT OWN A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE NOTICED THAT THE VEHICLE WAS RUNNING ROUGH. THE CONTACT THEN DROVE INTO HIS DRIVEWAY AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE GEAR PUMP CRACKED AND CAUSED THE ENGINE TO SEIZE. THEY STATED THAT THEY NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD COVER A PORTION OF THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461693June 13, 2012
STEERING
WHEN MY 06 JEEP WRANGLER HITS A ROAD BUMP AT APPROX 50 MPH AT TIMES VIOLENT SHAKING OCCURS AND LAST UNTIL I SLOW TO ABOUT 30MPH. THE JEEP IS NEARLY UNCONTROLLABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461337June 12, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE PARKED, THE CONTACT NOTICED THAT THE TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR PASSENGER SIDE TIRE PRESSURE SENSOR WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE SPARE TIRE AND THE REAR DRIVER AND PASSENGER TIRE PRESSURE SENSORS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461190June 11, 2012
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE DRIVER OF THE VEHICLE SUSTAINED A FRACTURE TO HER SPINAL CORD AND SEVERAL BRUISES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10461201June 11, 2012
AIR BAGS
CLOCK SPRING FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461285June 11, 2012
FUEL/PROPULSION SYSTEM
THE VEHICLE CANNOT BE ALLOWED TO FILL UP ON STANDARD AUTO SHUTOFF PUMPS. THE FUEL WILL RUSH OUT IN A SUDDEN BACKSPLASH. THE SITUATION CREATES THE HIGHEST RISK FOR FIRE AND CONFLAGRATION. THE 08 AND LATER WRANGLERS HAVE A RECALL, BUT THE 07 DOES NOT. THE 07 IS THE SAME BODY STYLE AS THE 08 AND LATER. NHTSA HAS CLAIMED THAT MEDIA SENSATIONALISM HAS HYPED PUBLIC OPINION ON THE MATTER. UNFORTUNATELY, I HAVE TO DEAL WITH THE POSSIBILITY OF DEATH AND FIRE EVERY TIME I FILL UP AT THE PUMP BECAUSE NHTSA REFUSES TO FORCE THE MANUFACTURER TO FIX THE ISSUE. NHTSA NEEDS TO WAKE UP AND ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461128June 10, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP MY WRANGLER, IT BURPS OUT FUEL. THIS HAPPENS REGARDLESS OF THE SPEED OF FLOW THE GAS( I HAVE HAD THIS ISSUE WHEN SLOWLY FILLING UP AS WELL AS WHEN THE PUMP IS ENGAGED AND "LOCKED" ON TOO. IT IS RIDICULOUS THAT FUEL SPILLS EVERY TIME I HAVE TO GET SOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461140June 10, 2012
AIR BAGS
AIR BAG LIGHT CAME ON, DEALER TOLD ME IT WAS THE CLOCK SPRING, A SAFETY ISSUE THAT ALOT OF THE 2008 JEEPS HAVE, THE 2007 WAS ISSUED AN EXTENDED WARRANTY BUT IT DID NOT INCLUDE THE 2008 WHICH IT SHOULD BEING THAT ALOT OF THEM ARE HAVING ISSUES,,ITS A SAFETY ISSUE THAT YOUR AIR BAGS WONT WORK CAUSE YOUR AIR BAG LIGHT IS ON [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461138June 10, 2012
STEERING, AIR BAGS
2008 JEEP WRANGLER JK 4 DOOR 4X4, AIR BAG LIGHT CAME ON, TOOK TO DEALER THEY SAID IT IS THE CLOCK SPRING IN THE STEERING COLUMN, JEEP EXTENDED THE WARRANTY IN THE 2007, BUT NOT THE 2008 WHICH THE DEALER SAID THEY HAVE HAD ALOT OF THE 2008 GO OUT AS THEY ARE THE SAME PART, THEY NEED TO EXTEND THE WARRANTY TO THE 2008 MODEL BEING A SAFETY ISSUE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461094June 9, 2012
ELECTRICAL SYSTEM
I WAS AT SPEED, 55MPH, WHEN THE ENGINE CUT OFF, IT ALSO FELT LIKE IT DOWNSHIFTED, ALL THE DASH LIGHTS CAME ON, THE WIPERS TURNED ON. I PUT THE CAR IN NEUTRAL AND TRIED TO RESTART THE ENGINE, NO GO. I DID MAKE IT SAFELY TO THE SHOULDER FROM THE FAR LEFT LANE THROUGH TRAFFIC WITH NO POWER STEERING. AS I CAME TO A STOP, THE WIPERS SPED UP AND THE HORN STARTED BLARING. I TRIED TO RESTART THE ENGINE AND IT DID. BUT EVERYTHING WAS STILL GOING HAYWIRE. I TRIED TO TURNOFF THE ENGINE AND IT WOULD NOT CUT OFF, EVEN AFTER REMOVING THE KEY. AFTER ABOUT 5 MINUTES, IT ALL STOPPED. I RESTARTED AND MADE IT TO THE DEALERSHIP. WIPERS AND HORN GOING OFF NOW AND THEN. PULLED INTO THE DEALERSHIP AND THE WIPERS AND HORN ACTED UP AGAIN FULL BLARE. SERVICE AGENT WALKED OUT, OPENED THE HOOD AND HIT THE TIPM AND EVERYTHING STOPPED. IT APPEARED HE KNEW EXACTLY WHAT THE PROBLEM WAS AND DIDN'T SEEMED SURPRISED AT ALL. I HAVE SEEN OTHER SIMILAR COMPLAINTS. THIS IS CLEARLY A HIGH-RISK SAFETY ISSUE AND IT DOESN'T APPEAR TO BE ISOLATED. I AM SURPRISED THAT THERE ISN'T A RECALL ON THIS ITEM. I AM AWAITING CALL FOR DIAGNOSES OF THE PROBLEM BUT IT SEEMS APPARENT AT THIS POINT THAT IT IS THE TIPM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461013June 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE STOPPED AND CHANGING GEARS FROM NEUTRAL TO DRIVE, THE VEHICLE MADE A LOUD NOISE AND JOLTED AS THE CONTACT ATTEMPTED TO ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER WAS LOOSE AND ABLE TO BE MOVED EASILY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A MECHANIC OR THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 58,199 AND THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461071June 8, 2012
AIR BAGS
ON THE 2007 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2007 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING." *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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