Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11708645January 4, 2026
UNKNOWN OR OTHER
The Instrument Panel Cluster in my Jeep is flickering and then goes blank. I had it evaluated at a Jeep dealership and they recommend replacement. I'm uploading their assessment of the problem. This is the same issue noted in NHTSA ID Number: 24V652000. However, my VIN number is not included in the recall. I believe the recall should be expanded to include my vehicle. I'm including a copy of the evaluation and screenshots from a video taken on Oct 29, 2025, one showing the instrument panel lit up, and the second screenshot showing it blank minutes later. The video was taken while I was stopped at a stoplight. You can see another car in front of me through the windshield. I can provide the video as well, but the uploads do not take video uploads. Please help address this safety issue. I believe there are more vehicles like mine with this issue that are not currently included in the recall. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708593January 3, 2026
ENGINE, STEERING, VEHICLE SPEED CONTROL
The jeep lost power while I was driving. The lights stayed on but jeep came to a stop. I touched the key area and it started running again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708596January 3, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Our 2015 Jeep Wrangler JK Unlimited just caught on fire. I happened to be in my daughter’s bedroom, 20 feet away from where the Jeep was parked. I thought I was seeing flames reflecting from the TV, but I realized that they were real. My next thought was that my husband was building a firepit fire. I thought that was weird because he was doing it in the front yard, but I didn’t think any more about it because I was so focused on my work. I went back to work for a second, but something told me to look again. I did, and then realized that it was the Jeep that was on fire. I screamed for my husband, but couldn’t find him; I was scared that he was in the Jeep. Actually, he had been in the back yard and heard me screaming, so he ran up front to see what was happening. I called 911 while my husband tried to put the fire out with the water hose, which didn’t help- the flames kept getting higher. It took firefighters a while to extinguish the flames and to get it cooled off. The engine appears to be melted. It is in our yard and available for inspection. The fire fighters made a report that my husband has requested. We’re waiting on the insurance company to contact us. The fire smelled electrical. We smelled no gasoline. I was absolutely horrified thinking about what might have happened if it had ignited at night when no one was looking. My daughter, my pets, my husband, and I could have all been casualties of this spontaneous fire. The fact that it was day time, the unusual coincidence that I was where I was so that I saw the fire, and the fact that my husband parked on a different side of the yard than usual, all probably are the reasons we are alive today. Had any one of those events not been in play, it could have been a very different outcome. My husband had no indication that there was a problem with the Jeep. He’d just driven it. He reported no odors and no problems at all. He takes excellent care of it, so it was in great condition.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11708569January 3, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS Module Failure. No fix or replacement part available. No recall, no Anti- lock brakes ,no traction control , disables cruise control , no solution available per Jeep ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708575January 3, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i drive it along with abnormal sounds from the engine . i had to pull over and recycle the ignition numerous times . when i checked the oil i noticed that there was a dirt /sandy substance on the dipstick, the service advisor told me this is normal and i believe is abnormal . i feel my issues that i am experiencing are consistent with the current recalls 68c and 78c . i feel that the dealership is giving me the runaround
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708305January 2, 2026
SEAT BELTS
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, the contact attempted to buckle the front driver-side seat belt, but the seat belt retractor was stuck. The contact was unable to adjust the retractor. The vehicle was taken to the dealer, where it was diagnosed with a front driver-side seat belt retractor failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708418January 2, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708434January 2, 2026
ELECTRICAL SYSTEM
Instrument cluster panel - while driving, my cluster panel occasionally glitches before returning to normal. Ultimately, when I was on the highway, it all went black. Nothing is visible anymore. I can’t tell if I need gas, if my tires are low, if an oil change is due, or if there are any warnings I should be aware of. Essentially, all the information I require is missing. This occurred during the 3rd year I owned the car, but it only happened a handful of times. The belt-driven starter generator failed after just 3 years of having the brand new car. Fortunately, it was included in the powertrain warranty, so it was repaired. However, I recall experiencing the same problem, and everything in my car was malfunctioning, including the radio. At that moment, I believed that was the source of the issue because it hadn't happened for quite some time. After I resolved that issue, about a year later, my cluster began to malfunction again with the glitching. It would glitch for a short period and then return to normal. However, this time it’s even worse, and now it’s completely black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708442January 2, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that after parking the vehicle, the vehicle stalled. After several attempts, the vehicle restarted approximately one and a half hours later. The contact stated that on a separate occasion, the vehicle jerked abnormally. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the failure persisted. The contact stated that it did not feel safe driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708369January 2, 2026
UNKNOWN OR OTHER
My battery recall was completed by my dealership (FCA 68C) and then once I received my car back my mpg dramatically dropped from an average of 32 MPG combined to at BEST 28 MPG combined. The recall states that they will do a software update for the battery and that if it is not resolved then they will replace it. My concern is that now my MPG is so much lower, what software update was completed? Did this reduce the capacity of my battery in order to prevent if from overheating/possibly igniting? Is FCA cutting corners in order to prevent having to replace the entire battery when they should be doing so? I also noticed that my car is NOT switching to electric motor when it should be. I drive the SAME route to work every day and my battery would get me to work and back, now it does not. Now, about two weeks after my recall was complete it is back in the shop due to an engine light illumination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708352January 2, 2026
SUSPENSION, WHEELS, STEERING
In the last month my wife and I have 4 experiences with an extreme vibration and wobble in the front end of my jeep while driving on the highway. The vibration is violent and the last time it seemed as if the wheels were going to come off my 2021 Jeep Wrangler. Once I slow down the to a lower speed, 45 mph for example, the wobble stops but it seems to be a problem with many Wranglers based upon my research. I am going to schedule an appointment with a dealer to have this investigated but I have less than 35,000 miles on my jeep and it seems to be a manufacturer issue. There are no warning lights that indicate I may have any kind of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708289January 2, 2026
STEERING, SUSPENSION, WHEELS
Once you get over 60 mph the car starts to shake and wobble bad feels like jeep is going to fall apart took to jeep dealer after calling 800-jeep first agent acted like never heard of it then finally confessed it’s referred to as death wobble I will not even ride my kid in jeep going on highway it’s that’s unsafe jeep said it tightened up parts but one week later still happens can’t afford to keep taking jeep in and paying to have the tighten something and week later same thing i am stuck owe money on car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708288January 2, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle started and put in reverse. after backing up approximately 15 ft, vehicle put into driver and once accelerator was pressed, vehicle stalled. Tried to restart, engines turned over but stalled again after 1 second. Waited 10 seconds and tried to restart again, stalled again 1 second after turnover. Turned vehicle completely off, opened door, waited 30 seconds, tried starting again and system attempted to stat for 5-10 seconds (push to start ignition so I had no control over how long it tried this), but engine would not turn over. Vehicle also could not be shifted out of park (turned vehicle off and tried to put in “On” position without ever depressing the brake). Vehicle now stuck in driveway and unable to be moved. Acting like an issue with the fuel pump, which is a recall that was announced for some vehicles of this make and model, but NHTSA check shows no open recalls on vehicle. No warning lights or check engine lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708224January 1, 2026
SUSPENSION, STEERING, EXTERIOR LIGHTING
I purchased this 2020 Jeep Wrangler from SunToyota car dealership in Holiday, FL on [XXX]. There have been several ongoing concerning safety issues with this vehicle and the car dealership over the past year since I purchased it. My vehicle has had immediate malfunctions and service visits upon purchase. On 12/31/24, the car went to the shop for broken visor (as is) as listed on service invoice- during this same visit I explained that turn signals lights were not functioning properly- was told that it was too much labor and they are aftermarket lights that the dealership cannot fix- dealership did not attempt to rectify the issue at this time. Broken visor/turn signal lights did not function properly upon purchase of the vehicle. In February, the car had what is known as the “death wobble” on major highways [XXX] and [XXX] in Florida, which was an extremely dangerous experience for all passengers in the vehicle. Invoice from 2/27/25 reflects suspension concern in regards to “death wobble” that was rectified, but again highly unsafe, and vehicle is beginning to shake again at high speeds as of December 2025. Invoice from 10/19/25 highlights the turn signal malfunction once again (it was never fixed from previous visit after purchase of vehicle and continued over several months). Car was taken back to dealer. Received call on 11/11 stating it was ready, to receive another call on my way there stating another issue with lights arisen. Received call on 11/12 stating it’s ready again, service advisor not present, and ALL lights flickering severely worse. Spoke to executive director, Dylan, who stated “[XXX] things happen” and walked away. Vehicle stayed at dealership. (Invoice from 11/12 highlights the turn signal issue again.). Vehicle was returned to me on 11/28/25, where lighting and turn signals appeared to work properly. As of December 2025, the turn signals have malfunctions again. When I tried to get in contact with the dealership they didn't call back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708209January 1, 2026
ENGINE, ELECTRICAL SYSTEM
68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708172January 1, 2026
ENGINE, ELECTRICAL SYSTEM
Recall 78C on my 2024 Jeep Wrangler 4xe poses an imminent threat. Jeep has no current fix for the issue. Jeep is providing no buyback options or trade-in assistance to get out from under the vehicle. I was told by Stellantis not to drive the vehicle and that I was to fully front the cost of a rental (and be reimbursed later) while still paying a car payment for a vehicle they said not to drive. I am now saddled with a dangerous vehicle I can not trade in and Jeep is providing no assistance or fix for the 78C recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707999December 31, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine stalled. The vehicle was able to restart. In addition, the contact stated that the infotainment system independently turned off intermittently. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed of unrepaired recalls. In addition, the contact was informed that the recall remedy parts were not available. The contact later received recall notifications and notification of NHTSA Campaign Number: 25V766000(Engine); however, the part to do the recall repair was not available. The contact stated that the dealer stated that the vehicle was safe to drive; however, the contact was afraid to drive the vehicle because the unrepaired recall was a fire risk. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708059December 31, 2025
ENGINE, POWER TRAIN
I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the manufacturer that I do not feel safe operating a vehicle under an active safety recall with no remedy, but I was told there is nothing they can do. This vehicle is leased, and while a separate battery recall (68C) was addressed with rental reimbursement, Stellantis is refusing to provide any interim accommodation for recall 78C, even though it remains open and unresolved. Being told to continue driving a vehicle with a known risk of sudden power loss or fire, with no repair available, presents a serious safety concern for drivers and the public. I am concerned about the risk of an accident or fire occurring before a fix is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707719December 30, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the center display turned blank. The contact stated that the vehicle had displayed the symptoms of NHTSA Campaign Number: 24V652000 (Electrical System). The local dealer was contacted and confirmed that the VIN was not included in the recall. Additionally, the contact was informed that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707742December 30, 2025
ENGINE
The contact owns a 2015 Jeep Wrangler. The contact stated that while driving at 40-50 MPH on the highway far right lane, several unknown warning lights illuminated as smoke was coming from under the hood. The contact stated that the accelerator pedal felt as if the friction was lost against her foot, and the accelerator pedal traveled all the way to the floorboard as the vehicle failed to accelerate. The contact immediately pulled over to the side of the highway, turned off the vehicle, opened the front driver's side door, and noticed smoke and flames coming from beneath the vehicle. The fire department was notified and extinguished the fire. A fire department report was filed. No physical injuries were sustained; however, the contact stated she sustained emotional distress. The vehicle was towed to an independent mechanic; however, the failure was not diagnosed. The vehicle was not repaired. The contact stated that the vehicle was being stored at the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 138,934.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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