Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11712081January 20, 2026
STRUCTURE:BODY
Paint, bubbling and corrosion not declared as a defect by the jeep dealership. I would have never purchased knowing this information. I am looking for a goodwill repair of the defect of mixed metal causing corrosion on the body. Jeep states I am out of the extended warranty for repair. I am hoping to open a claim to get a repair of this manufacturing defect that was not disclosed in good faith to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712084January 20, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under a recall. The contact referenced an unknown recall howeve,r the VIN was not under recall. In addition, the contact was informed that most likely the failure was the result of rodents chewing on the wires, and that the repair was not covered under the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under a recall. The failure mileage was approximately 49,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712124January 20, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that occasionally, the check engine warning light turned on and off unintentionally. The manufacturer was made aware of the issue. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712163January 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s daughter was driving approximately 50 MPH, the vehicle started shaking and vibrating abnormally. During the failure, the vehicle became extremely difficult to control. The failure lasted approximately one minute before being self-corrected. The cause of the failure was not yet determined. The failure mileage was 33,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712251January 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became dark. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The failure reoccurred and the vehicle was taken back to the dealer and was diagnosed and determined that the instrument panel needed to be replaced. The dealer stated that there was no recall associated with the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712186January 20, 2026
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced to put the car in park and turn it back on. It seemed like a forced restart on a computer but you could not choose the time or place to do it and there was very little warning. This is a huge safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712092January 20, 2026
UNKNOWN OR OTHER
I am writing to demand the immediate buyback of my 2024 Jeep Wrangler 4xe due to catastrophic safety defects, multiple recalls, and Stellantis's own actions that have rendered this vehicle unsafe, unmarketable, and virtually worthless. The confluence of critical safety recalls, stop-sale orders, and the announced phase-out of this model line has created an untenable situation that warrants full repurchase of this defective vehicle. CRITICAL SAFETY DEFECTS AND RECALLS My vehicle is subject to the high-voltage battery fire risk recall, which poses an imminent danger to my safety, my family's safety, and public safety. The risk of spontaneous battery fire—even when the vehicle is parked and turned off—is unconscionable and represents a fundamental failure in engineering and quality control. I purchased this vehicle with the reasonable expectation that it would not pose a fire hazard that could destroy my property or endanger lives. Additionally, this vehicle is affected by the engine casting contamination defect, which compromises the structural integrity and reliability of the engine itself. This is not a minor defect; it strikes at the core functionality of the vehicle and raises serious questions about long-term durability and safety. STOP-SALE ORDER AND PHASE-OUT ANNOUNCEMENT Stellantis has issued a stop-sale order on these vehicles, effectively acknowledging that they are unfit for sale to consumers. If this vehicle is too dangerous and defective to sell to new customers, it is equally unacceptable for me to continue owning and operating it. The stop-sale order is a public admission of the severity of these defects. Furthermore, Stellantis has announced the phase-out of the Wrangler 4xe line, which has immediate and devastating consequences for vehicle value, parts availability, service support, and resale potential. This decision effectively orphans current owners and guarantees dramatic depreciation far beyond normal market conditions. CATASTROPHIC FINANCIAL IMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712077January 20, 2026
ENGINE, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving down the road with vehicles on opposite side and vehicle shut off with no warnings and had no steering. Had to turn vehicle on and off 3-4 times to get back to home. Had to get vehicle towed to dealership and now has 3 recalls on it and two have no remedy. It has been since October of 2025 since this has been going on with no fix, no solution, no reimbursement for payments still being made on a vehicle that is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711964January 19, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
OFFICIAL REPORT: UNJUSTIFIED DENIAL OF SAFETY REMEDY & DATA INCONSISTENCY - VIN: 1C4JJXN6XPW623043 I am filing this official complaint regarding a significant barrier to resolving Safety Recall 68C (Battery Fire Risk) and Recall 78C on my 2023 Jeep Wrangler 4xe. 1. DEBUNKING MANUFACTURER CLAIMS: Stellantis Middle East (Ref: FA-25274) has declined to perform the remedy, claiming authorized dealers in my region lack the necessary equipment. This is FACTUALLY INCORRECT. The manufacturer's own portal (jeep.com) confirms that Recall 04B (HCP Software Update) was successfully REPAIRED on this VIN by the local authorized dealer (Harlem Cars). 2. DISAPPEARING SAFETY RECORDS: I possess a prior screenshot from the official portal confirming that Recall 95B (High Voltage Battery) was also successfully REPAIRED by the same dealer. However, this record has recently DISAPPEARED from the active recall list on the manufacturer's website. This removal of a safety record, combined with the current denial of service, raises serious concerns about data integrity and safety compliance. 3. PROVEN TECHNICAL CAPABILITY: The successful completion of Recall 95B and 04B-both involving high-voltage systems and software-proves the dealer is fully equipped. Furthermore, Mopar Session ID: b27c4acf-bcff-4dbc-99ac-aba6477d31b1 confirms active, real-time communication between the dealer's WiTECH 2.0 tools and U.S. servers. 4. REQUEST: I request NHTSA to intervene and compel Stellantis to provide the necessary software permissions to the local dealer to resolve the 68C fire hazard and the IDCM replacement immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711906January 19, 2026
ENGINE
Recall 78c issued with no remedy in a timely manner. Had to move from HI to CA on military orders and vehicle is stuck in Hawaii until there’s a remedy because it cannot ship with this recall. Manufactures only advice was to leave at dealership until remedy is out. Dealership would not hold our vehicle until remedy is ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711841January 19, 2026
ELECTRICAL SYSTEM, ENGINE
I cannot park my car in my garage or in my driveway for fear of the fire. This could happen while I am driving or parked. 2nd is that my Jeep could lose power and my Jeep could stop running while I am driving. This could happen on a highway going 65 MPH causing a crash which could kill or seriously injure myself, passenger and anyone else around. I received a recalls stating these warnings and that there are no fixes for it. I live in a townhouse development. If my car catches fire in my garage of my driveway all the houses will catch fire as well. And the 2nd goes without saying...I don't want to drive anywhere but to and from work. Crazy when I am making huge payments on a vehicle I cannot drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711717January 18, 2026
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
My wife and I were at a stop light behind a box truck in our 2018 Jeep Wrangler, about 15 feet between us. I had slowed to stop and had my foot on the brake. All of the sudden the Jeep reved up (idle increase), did not see the tachometer, and with my foot on the brake accelerated into the box truck in front of us. When it started to accelerate, I pushed the brake peddle to the floor to stop the Jeep but it did not do a thing. I see 2 problems her: 1. The acceleration when stopped 2. The brake did not hold. There were no injuries or damage to the box truck. We were able to drive the Jeep about 20 miles to the dealer we bought at. It is ow being worked on in the body shop. The Jeep dealer technicians did a computer check on any codes that were activated, but unfortunately all after the fact.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11711774January 18, 2026
ELECTRICAL SYSTEM
1. Instrument console screen or display has disabled. Cannot read speed, fuel level, etc. 2. Driver cannot discern status of vehicle. Speed, gear , and fuel data not readable which driver would need for safe driving. 3. This has not been reproduced by dealer. Confirmed by independent service center. 4. Vehicle has standard NYS safety inspection. 5. No prior warning or signs led to the outage of control panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711611January 17, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I have two open serious recalls on my Jeep Wrangler 4xe. There is a recall for the batter/charging system so I cannot plug it in to the charger I purchased for my home. I also have a continuing issue with my gas tank - it will not fill and the nozzel clicks off even though I have next to no gas in the tank. I can't charge the car, yet can't fill it with gas. I have brought it back to the dealership 3 or 4 times in the less than two years of owning the car. There is also a recall that effects the engine so I am scared to drive it on the highway. Basically I was tricked into leasing a $60,000 piece of absolute garbage. I can't get out of the lease early without having to -pay some type of penalty or losing money, which is really unfair. The company knows about these issues and took advantage of customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711396January 16, 2026
ENGINE
Premature failure of right bank of intake camshaft and rocker arms/tappet valves requiring a $2000 repair on a 2020 Jeep Wrangler JLU with 64,596 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711470January 16, 2026
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that the vehicle failed to charge. A red warning light was illuminated on the instrument panel. Additionally, the Hybrid system failed to function as intended. The vehicle was taken to the dealer; however, the vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711517January 16, 2026
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at various speeds, several unknown warning lights flashed on the instrument panel. The vehicle was taken to the dealer on several occasions, where various repairs were performed; however, the failure returned after each repair. The contact then stated that the entire instrument panel had gone blank; as a result, the speedometer, fuel gauge, odometer mileage, and other various features were unavailable. The vehicle was taken back to the dealer, and the contact was informed that the instrument panel needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711532January 16, 2026
UNKNOWN OR OTHER
I reached out to my dealer at the beginning of Jan after I received the notice that the recall repair was available. The dealer told me that they have no record of the recall for my vehicle. The dealer has been unresponsive since I complained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711450January 16, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The vehicle has experienced repeated unexpected stalling during normal operation. After a dealership visit and representation that recall-related work was complete, the vehicle stalled again within hours. There is an active recall related to this issue with no available remedy. Due to safety concerns, the vehicle is not being driven. The manufacturer has not provided clear guidance regarding repair or safe operation, and the vehicle has been effectively unusable for an extended period of over 60 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711430January 16, 2026
AIR BAGS
The contact owned a 2023 Jeep Wrangler. The contact stated that while her husband was driving through an intersection at 40 MPH, another driver ran a stop light and crashed into the front driver's side of the vehicle. The other driver's vehicle went underneath the contact's vehicle as the contact's back tires drove over the other driver's engine. The other driver admitted fault due to distracted driving. The contact stated that no air bags deployed inside the vehicle; however, the other vehicle did have the air bags deploy. The contact and her husband were seen by paramedics at the scene of the accident. The contact later sought treatment from her doctor, where an MRI was performed, which showed that the contact had suffered a concussion. The MRI also showed that the contact had suffered a traumatic brain injury, as white matter changes were found in her brain. In addition, the contact was informed that parts of her vertebrae were also damaged, which required surgery. The surgery involved a bone fusion of bone C5 to C6 and a disc replacement of bone C4 to C5. The contact mentioned she was a registered nurse for 25 years, and due to the severity of her injuries, she can no longer return to her profession. The contact's husband was also treated by his doctor for a dislocated right wrist. The injuries of the other driver were unknown if any; however her father, who was a police officer, picked her up from the scene of the crash. A police report was filed. As a result of the accident, the vehicle was totaled and was towed to an independent wrecking yard. The dealer nor the manufacturer had yet been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 17,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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