Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11765692September 20, 2026
ENGINE
On XXX I was driving to work at 0600 engine started to lose power (after a recall for same complaint @ 2 weeks prior) and fail, I was able to limp it to the Friendly Jeep Dealer in [XXX]. They have had my car for 31 days with no resolution and without providing a loaner or rental. I'm paying for a car I don't have and a rental Stellantis should be paying for. There is no plan for repair or timing of new engine replacement. I filed formal notice of dissatisfaction and intent to pursue all available legal remedies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765725September 20, 2026
FUEL/PROPULSION SYSTEM
2024 Jeep Wrangler 4xe purchased new November 2024. Recall 68C (NHTSA 25V741000) software update performed December 2025 at 12,524 miles. None of this occurred in the first 13 months of ownership. It all began immediately after 68C. My 7.6-mile commute (4 miles at 35-45 mph, the rest at 55-60 mph) was previously driven entirely in Electric mode. The vehicle now cannot sustain Electric mode past about 5 miles. It first suffers a sharp power loss where it lags and stops responding to the accelerator, then displays "Electric Mode Temporarily Unavailable," skips the normal warm-up transition, and the gas engine surprise-starts and revs harshly to take over. This repeats on any drive sustained above 55 mph. Before 68C I routinely drove 70 mph on the interstate in Electric mode; that is now impossible. The same power loss and abrupt engine start happens on hills the vehicle handled fine before, so hilly routes are off limits. Accelerator sensitivity also changed: moderate acceleration from a stop now starts the gas engine. I am not a heavy-footed driver. In the first year before 68C this happened exactly once, during an emergency full-throttle input to avoid a collision. The most dangerous symptom occurs in both Hybrid and Electric modes: random throttle lag and lurch. Accelerating from a stop to turn left across oncoming traffic, the vehicle does not respond for one to two seconds, then lurches forward. I cannot predict when it will happen. A longer hesitation there would cause a crash. Overall available power is reduced and inconsistent. The vehicle no longer drives like the one I purchased. I have raised these issues with dealer technicians at every subsequent recall or maintenance visit. No diagnostic trouble codes are present and I am told the vehicle is operating as intended. That may be accurate, but the intended operation was changed by 68C, and the result is a safety defect that did not exist in the vehicle as sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765475September 19, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On XXX I delivered my vehicle to the Jeep dealership in [XXX] to secure the remedy for Recall Number 68C 2020-2025 JL & 2022-2026 WL PHEV HV BATTERY FIRES. The dealership service manager, at the time of pick up, stated the vehicle passed the test and no further action was required. I do not know what action was taken but something adverse has happened. Since receiving the vehicle back, when driving in electric mode and without warning, it now randomly loses power. Applying more pressure to the accelerator does not restore power immediately. After a couple of seconds delay, the gasoline engine kicks in to provide power, but that two second delay is enough to trigger a collision when pulling out into traffic, or a rear-end event when power is unexpectedly lost on straight-aways. In nearly three years of ownership, this problematic behavior never occurred even once until the 68c recall remedy was applied. Stallantis / FCA may have reduced or eliminated the battery fire risk, but the "remedy" has now created an even more dangerous condition. Please insure that the manufacturer takes immediate and appropriate action to fix this serious issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765516September 19, 2026
FUEL/PROPULSION SYSTEM
Total loss of electrical propulsion without warning with 20-50% battery life remaining. The 4xe will drop electrical power without warning and revert to gas engine without proper engine warmup, just to revert back to electrical only power after vehicle picks up speed. This doesn't happen when starting out cold, only after vehicle warms up but without warning the electrical power drops off/stalls out and forces vehicle to revert to gas engine backup to continue to move vehicle down the road. This started after 68C recall was performed on 2/2/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765563September 19, 2026
FUEL/PROPULSION SYSTEM
My vehicle was issued 4 safety recalls in the past 10 months of ownership. Since having the recalls serviced at local dealership my vehicle is performing with safety issues which include hesitation after starting, steering wheel vibration, vehicle wobbling, and loss of power. None of these experiences existed until after the recall services started at the dealership. These issues pose significant danger to all motorists because I drive daily on very busy local roads and highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765585September 19, 2026
ENGINE
My Jeep has no power. Starting off of a red light, stop sign, whenever it’s dead stop, I feel like I have to floor it in order for it to get up and going. I have a 4xe and this started happening after the first recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765161September 18, 2026
ENGINE, ELECTRICAL SYSTEM
After completing the 68c recall, one week later, my Wrangler got the red turtle message and the check engine light came on. I lost power and the fan went on full power and sounded like a jet engine. Lost power on the highway. It has been at the dealer for 4.5 weeks and still has not been looked at to diagnose. No loaner. No rental. Nothing. It is unsafe to drive so it has to be left at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765175September 18, 2026
FUEL/PROPULSION SYSTEM
After the 68C recall work, my Jeep Wrangler 4xe no longer feels safe to drive. The vehicle no longer performs the way it did when I purchased it and now frequently behaves erratically, putting my wife and me in situations that are unsafe on public roads. Some of this behavior also appears potentially harmful to the vehicle’s components. Personal safety concerns: On multiple occasions, the vehicle has limited available power to approximately 10–15%, leaving me unable to accelerate normally. This has happened more times than I can count. The most concerning instances have occurred while making left turns across traffic, crossing intersections, and accelerating onto higher-speed roads such as highways. At other times, I have been honked at, yelled at, or flashed by drivers because the vehicle would not accelerate or maintain speed as expected. Equipment safety concerns: The only way I have found to restore power is to press the accelerator to the floor. Doing so causes the internal combustion engine (ICE) to start immediately, bypassing its normal warm-up period and placing the engine under significant load while still cold. This has happened repeatedly at speeds from 0–45 mph, even when the battery was above 50%. General performance issues: While driving in electric mode, the vehicle now automatically switches to hybrid mode in situations where it never did before the recall work. For example, yesterday I was driving about 45 mph on a flat road with no significant wind or abrupt accelerator input when the ICE unexpectedly started. The battery was still above 50%. After the engine warmed up, it shut back down and did not restart. This behavior did not occur before the 68C recall work. The vehicle’s operation is now unpredictable, particularly when accelerating, and I no longer feel I can rely on it to respond safely when needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765178September 18, 2026
FUEL/PROPULSION SYSTEM
After having the 68c recall performed by our dealer we have a loss of power, especially when suddenly needed, this results in moments of sudden fear as the car does not move as expected since this is intermittent. The vehicle will also panick start the internal combustion engine from cold to high rpm when the battery is still nearly full and high power levels are not being requested by the driver. While we very much like this vehicle otherwise, especially how it was when we test drove then purchased it the performance is now something we would not intentionally own. This is no longer the same vehicle we agreed to pay for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765179September 18, 2026
FUEL/PROPULSION SYSTEM
After the 68C recall on the hybrid battery system, I have noticed on multiple occasions after 6-10 miles of driving the vehicle went from Electric mode to Hybrid mode even though sufficient battery percentage was left, and it was followed by significant loss of propulsive power. This loss of power is unexpected and has occurred at critical times that caused significant risk of having an accident. Fortunately no accident has occurred yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765223September 18, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The vehicle is experiencing several issues: When accelerating on the highway, propulsion suddenly cuts out. Another issue is that, at times, the engine starts at high RPMs—even when the hybrid battery is charged—without any warm-up period; the engine RPMs then begin to fluctuate on their own. This latter behavior could lead to engine wear or unexpected failure, as the engine fires up at high speeds and begins charging without allowing the oil to properly lubricate the engine components. These issues almost always occur between 40 and 45 mph while the hybrid battery is charged, and the problem began following the "Recall 68C" service campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765230September 18, 2026
TIRES
All four (4) brand new tires failed Pennsylvania inspection less than two years, 18,881 miles, 5/32nds inch tread remaining due to dry rot (rubber material breakdown due to poor manufacturing and workmanship). Nexen denied both of my warranty claims for a pro-rata refund, and Better Business Bureau of Akron was unable to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765248September 18, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
After a cold start (sitting for a few hours or overnight) if I were to give the vehicle some gas, 15% pressure on the petal, the car bucks violently shifting from 1st to 2nd to the extent of 'chirping' the tires. This happens about 50% of all starts, the severity varies from slight (like a small bump in the road) to violent (chirping the tires \ breaking suddenly) It's been reported several times to the dealer but they cannot replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765257September 18, 2026
FUEL/PROPULSION SYSTEM
This is an ongoing issue with the hybrid battery system. Jeep had a 68C recall that I had done to my Jeep Wrangler. After completing the recall my performance was reduced when in electric mode. I have had multiple times where I was trying to speed up and get into traffic and I was not able to get above 25% power. To say the least those times were dangerous situations. I would have to put my petal all the way to the floor to force the gas motor to take over. At this point the gas motor cold starts and revving up to 6000 rpm. This is terrible on a motor. It only takes once to either get into a wreck (from loss of power) or possibly blow up a motor (from cold starting and over revving). I have taken the Jeep back to the dealership numerous times for the issue and they say it is fine and within Jeep standard. I know my Jeep is not operating like it was before the 68C recall and something needs to be done to get Jeep to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765278September 18, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
I want to preface by saying I love my Jeep and I baby it. It only has 13k miles on it (mostly highway) and I have never taken it offroad. However, I paid a ton of money for a vehicle that, not only has lost more than half it's value in 2 years, but is also not reliable or safe. A 70k value vehicle that is only worth less than 30k now. I have several ongoing issues and they have happened multiple times. The 68C and 78C recalls caused SO many issues with performance, safety and reliability of my Jeep. Jeep misrepresented the number of affected vehicles. I purchased my Jeep based on the claimed reliability, good fuel economy (for a Jeep) and the low end torque and peppy ride it used to have. Following the 68C and 78C recalls, it no longer responds the way it should (and used to) when pressing the gas pedal. Power is greatly reduced and it inhibits my ability to safely merge into traffic and accelerate on the highway. My Jeep abruptly died in the middle of a highway in June while I was accelerating to switch lanes. The Jeep came to a halting stop from 65mph-0mph in a matter of 2-3 seconds and a car behind me almost rear ended me. Jeep advises not to park near the house or charge it. I can't park in the garage so my Jeep also takes a weather beating year round. When I press the brake with force, the Jeep skids and skips forward before stopping. I have had MANY close calls where I almost rear ended someone at a stop light because the Jeep lurches forward on its own. When braking, it often makes the tires squeal as it's lurching forward in an attempt to stop itself. I bought this vehicle to drive from PA to FL 2x a year. Something I can safely transport my family. I do not trust it anymore so I had to purchase a second vehicle. The Jeep also squeaks at low speeds and the dealer doesn't know what it is. It already leaks water when it rains. 21D recall is upcoming - another fire risk. Vehicle is scheduled to go to dealer on 9/21. Please help - I want what I paid for!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765279September 18, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
The Wrangler 4xe after the latest recall has had issues with power, switching from driving with all electric to driving with the engine running. Have had several instances of very laggy pedal response (even at highway speeds) which could cause a safety issue or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765292September 18, 2026
ELECTRICAL SYSTEM, STEERING, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications for NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), 25V766000 (Engine), and 26V363000 (Steering). The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power. The contact was able to pull over to the side of the road, and the vehicle restarted after a while; however, the failure recurred while driving approximately 20 to 30 minutes later. Additionally, the infotainment screen was intermittently inoperable. The contact associated the failures with the recalls. The manufacturer was contacted and scheduled an appointment for the recall repairs with the dealer for the first week of August; however, during the appointment, the dealer rescheduled for August 10th due to the duration of the repairs. During the second visit to the dealer, the appointment was rescheduled again for the same reason. The contact was informed that she would receive a call once there was availability for the recall repair; however, the contact had not received a call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765300September 18, 2026
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
1: Ever since one of the recalls was "addressed", the vehicle seems to lack power when taking off, etc. It seems like it lacks propulsion. 2: I was driving on the highway several times, and for no reason, the power reduces greatly and I am unable to go above 60 mph. The warning light (as seen in the attached) comes on and stays on until the vehicle is turned off. This has happened to me several times at different speeds (with and without adaptive cruise control on). I cannot seem to replicate this again, and, when the light comes on, it's been at times that I was unable to take it to the dealer with the light on. It sat at my local dealer for about 3 weeks cumulative as of lately, and they could not get the light to come on. They even got a TA to come out, and they couldn't find the issue or cause the light to go on. Keep in mind...this is a leased vehicle, and miles matter. I took the car back since I cannot continue paying for a rental (even though they eventually may reimburse me). I have had several issues with this vehicle throughout the life of the lease. I cannot wait to turn it in or possibly involve a lawyer for a lemon law issue. I cannot continue paying what I do for my lease and not having a reliable vehicle to drive. I'm paying a premium payment and am not comfortable driving this car anymore.It is a safety hazard with not knowing when this warning light and lack of power will occur. Please make Stellantis/Jeep make this right!! I LOVED my Wrangler, but the risks of driving it are not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765301September 18, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
After 68C recall completed, there is a noticeable reduced power and sudden engine (ICE) starts when it shouldn't be needed. It takes seconds for the vehicle to pickup speed when needed such as when merging lanes which causes a high risk for an accident due to this delay in response. This vehicle is not running as intended, it seems the threshold has been reduced on purpose which is not why I purchased this vehicle to begin with. I need this vehicle to operate as it once used to. Since there has not been a code produced dealer is not able to help. This is not a one off I know other consumers are running into the same situation something needs to be done to resolve the root cause of the problem and not mask it while changing the vehicles original specifications in terms of performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765314September 18, 2026
FUEL/PROPULSION SYSTEM
After the 68C recall (software update) for my 2024 Jeep Wrangler 4XE, the Jeep no longer is able to climb the hill that I live on when using only the electric motor, the Jeep starts to slow down and keeps slowing down until about 5 mph at which the ICE (Internal Combustion Engine) kicks in and only at that point will the jeep be able to make it up the hill and accelerate back up to speed. Prior to the recall, I had no issues with the Jeep having enough power to climb the hill with only the electric motor. The ICE never needed to kick in nor did the Jeep slow down. The issue is now when I have other cars behind me they sometimes get angry as the Jeep slows down waiting on the ICE to kick in. It's like the recall programmatically reduced the amount of power the electric motor/electric battery is allowed to produce. Second issue is that the Jeep will kick in the ICE at times when you don't expect it to causing a sudden acceleration and that scares me when I don't expect it to happen, sometimes this even causes the tires to spin/bark. This usually occurs when I try to take off from a dead stop and I am turning at the same time. I had no issues with the behavior of the Jeep prior to the 68C battery recall and this new behavior, in my opinion, is not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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