Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11692624October 10, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Loss of propulsion while driving. Vehicle went into neutral and forced to pull over and restart the engine. This is due to a bad software update that jeep updated over the air just minutes earlier. This is being reported by hundreds of users on various forums on Reddit and Facebook.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692620October 10, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car got a uconnect update tonight. 30 minutes later, when driving the car for the first time since the update, the car shut off while in drive going 30mph. The car loses power, tells you to shift to park. Turning the car off and on enabled it to drive for a while longer, but the same thing happened again. The check engine light is on, and it's giving a number of code errors around the hybrid controller.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692606October 10, 2025
ENGINE, ELECTRICAL SYSTEM
The car while driving just stopped and instructed me to put it in park engine electrical malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692506October 10, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I was driving my 2021 Jeep wrangler and it started running poorly. I was near the dealership. I called them and told them I was headed to them asap. (I was within 3 mile range). The car died in the middle of an intersection. I could not put the car in neutral to move it out of the way of traffic. I got a tow truck to bring it to the dealership. Where they told me that the coolant tube fasteners for my vehicle were gone, and that the engine was blown, including the pump. Elbow screws were missing for the vehicle and coolant was everywhere in my vehicle. My car has 46,000 miles on it. It has had every single oil change ,reported recall done and service request to complete completed.. It has been taken very well care of and has only been to this one dealership.. according to the dealership, it is not covered under my powertrain warranty, and that I must pay for the engine and other parts myself. Upon looking into this, I looked into the NHTSA and also the FCA for recalls on a 2021. I found that that my 2021 would have been recalled for recall number ZD8. Recall code is exactly what is wrong with my 2021 vehicle. I don’t know why they didn’t did not add my VIN number to it, but I am requesting that it be investigated to help me get this covered under warranty. I have contacted Chrysler currently they’re telling me that the engine is not available until November 17 at the earliest so at this time I am in a rental car that I am paying for.. I do believe that my VIN number for my vehicle should have been added and that it should be investigated for other owners of Jeep Wrangler 2021 and 2022 vehicles that possibly were not listed with their VIN numbers. Please help expedite. chrysler case # 94425835. Dealer code 45091 and customer number 81103. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692124October 8, 2025
ELECTRICAL SYSTEM
It randomly will not start and will need a jump start to get going. My safety has been put at risk due to not being able to start the car while in unfamiliar locations. I have had fhe battery and alternator checked and both came back with no issue. No symptoms. Just the issue of not starting even after driving around all day. There’s no pattern when it comes to knowing if it will start or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692171October 8, 2025
STEERING
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning lights were illuminated. The contact stated that the shaking was extremely violent, and the vehicle was uncontrollable. The contact stated that the failure occurred while driving on a busy highway. The contact stated that a tractor-trailer driver who was nearby slowed down to assist the contact with getting the vehicle to the shoulder of the road. The vehicle was driven to the residence. In addition, the contact stated that the failure had occurred three times within an hour of the contact driving the vehicle. The vehicle was taken to the dealer; however, the failure was not diagnosed. The contact stated that the vehicle was still at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691945October 7, 2025
STEERING, ENGINE
My vehicle is having a start issue…if I can get it to start…it Wii die when trying to drive it…then takes numerous tries to get it to start if it will…. It is doing everything in the recall 14V-438 …not sure why my vehicle is not part of the 640,000 + vehicles that were recalled on this….especially since I am having this major issue…any help would b appreciated..this started in April right b4 we were headed to our main house and we had to leave the vehicle here because we had to be back north. Just got back to Florida and now needing to get this taken care of. I have a case # [XXXX] thru Jeep CS but they act like they can not help only you? Hopefully u can. [XXXX]. Thx in advance…INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691931October 7, 2025
SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at highway speeds, the vehicle was violently shaking while driving over a bump in the road. The shaking eventually ceased after allowing the vehicle to coast to a slower speed. The failure occurred without warning and mostly occurred during the fall and winter months. Upon investigation, the contact linked the failure to the death wobble. The vehicle was not repaired. Neither the manufacturer nor the dealer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691909October 7, 2025
EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Level 2 Charger for my vehicle. Purchased a Juicebox 32 Enel X Way and the company decided to cease operation in North America. Now I have equipment I paid $579 for that is inoperable and still under the supposed warranty. I have been referred to Voltie Group by Enel X Way which informed me they took over customer assistance but they have not returned any email or voicemail messages. After doing some research I read that I should submit a complaint with the NHTSA because there is possibly an open investigation regarding this situation. I have not had a fire as some others apparently have but my research also showed multiple issues regarding the safety of the units. I'm hoping you might be able to advise me on what my options are...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691548October 6, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the instrument panel intermittently failed to operate as needed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691525October 5, 2025
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
While pulling into parking lot jeep suddenly accelerated deployed brakes it would not stop. Hit pillar in front of store. Did considerable damage to build and vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11691358October 4, 2025
AIR BAGS, UNKNOWN OR OTHER
My husband was turning left from one highway to another highway when a car who was trying to pass multiple vehicles behind us hit us on drivers side as we were turning causing my 2021 Jeep to be pushed completely off the road and into a ditch where we hit a large pole/electrical pole. We hit the pole so hard that it moved it. Our air bags did not deploy at all. I got a notification on my Jeep app stating that there was airbag failure. My husband and my body were shook pretty bad from the incident and could have been seriously injured due to the impact. Our Jeep was towed to the body shop and they stated the gentleman working there told my husband that our airbags should have deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11691169October 3, 2025
ELECTRICAL SYSTEM
The part that failed on my 2018 Jeep Wrangler JL with 2.0L I4 Turbo or 3.6L V6 eTorque engine is the BPCM: Part Name: Battery Pack Control Module (BPCM) Part Number: 05057870 or 68381513AA My dealer advised the the battery was "bloated" and at risk of catching fire & exploding. Under further review, the very SAME part was recalled for 2020-2024 Jeep Wrangler plug-in hybrid electric vehicles. [XXX] Mopar advised that my 2018 Jeep Wrangler Unlimited Sahara with eTorque has a BPCM which is part of the 48V mild hybrid system, which is not installed in all Wranglers — only those with the eTorque system. I believe this setup in my Jeep is the SAME setup as in the 2020-2024 Jeep models which had the recall. There is much evidence of this same issue with the eTorque setup online to reference. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691202October 3, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
ABS module has failed and has shut off the cruse control system. The O.E. module is on national back order with no idea of it availability. The unit is still in the vehicle. Non-A.B.S. brakes work. How ever the traction control system is shut off as well as the cruse control system posing a greater risk to all. Search on several internet sites confirms that this issue has been noted to the manufacture with no resolution. Owners are left to find their own part and none are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690739October 1, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Wrangler. The contact stated that while her son was driving approximately 55-65 MPH, the instrument panel and the turn signal lights became inoperable. The driver pulled over to the side of the road. The driver was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the instrument panel needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 105,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690761October 1, 2025
AIR BAGS
The contact owns a 2013 Jeep Wrangler. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact was concerned that the air bag might not deploy in a crash. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V021000 (Air Bags). The contact stated that the vehicle had experienced the failure listed in the recall. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 70,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690769October 1, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument panel was black, and the contact was unable to see pertinent information about the vehicle's operation. The vehicle was taken to the dealer, who determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690867October 1, 2025
ELECTRICAL SYSTEM
The internal cluster went out all of a sudden. Stenallis has no part for us to repair it with. We have been without the car and no loaner for almost 4 months. There is a recall on this part on this model in this year. However, Stenallis won't recall my particular car which is currently affected. The recall should expand because it is on more models than they admit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690740October 1, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING:STEERING CONTROL MODULE
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 30 MPH, the check engine warning light illuminated. The vehicle failed to restart. The contact called AAA and was informed that the battery was being drained by an unknown electrical fault. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover and steering module timing cover needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer added an extended warranty. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that the vehicle was an import from Canada, and there was no warranty coverage on the vehicle. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690497September 30, 2025
SERVICE BRAKES, STEERING
ABS sensor has failed at 35,000 miles and has left me without antilock brakes which impairs the braking ability of my vehicle in emergency situations. This needs to be issued as a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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