Jeep Grand Cherokee Complaints (2006)

1,280 consumer complaints on file.

#10169509September 28, 2006
AIR BAGS
SAFETY RECALL F39 ON VEHICLE 6C357905. I HAVE CALLED AND LEFT MESSAGES OVER FOUR WEEKS FOR THE SERVICE TEAM TO SCHEDULE AN APPOINTMENT. NO ONE RETURNS MY CALLS AND WHEN I CALL BACK, THEY SEND ME RIGHT TO THE MACHINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169297September 26, 2006
TIRES
I OWN A 2006 JEEP GRAND CHEROKEE. THE VEHICLE CAME NEW FROM FACTORY WITH GOODYEAR TIRES: WRANGLER SR-A 245-65R-17. MY WIFE WAS DRIVING THE VEHICLE IN THE HIGHWAY AND ONE OF THE REAR TIRES BLEW OUT. CALLED GOODYEAR AND EXPLAINED THE PROBLEM. THEY CREATED A FILE (#860902) AND REFERRED ME TO THE NEAREST TIRE STORE NEAR MY HOME. AN INSPECTION OF THE TIRE BY THE STORE REVEALED NO ROAD HAZARD DAMAGE. THE TIRE WAS A MANUFACTURER DEFECT. GOODYEAR REFUSED TO REPLACE THE TIRE AND ONLY OFFERED A 56% REIMBURSEMENT ON THE COST OF THE TIRE (NOT LABOR OR INSTALLATION). THE JEEP WAS PURCHASED NEW IN JANUARY 2006 AND ONLY HAD 13,000 MILES WITH 30% TREAD WEAR. DECIDED TO PURCHASE THE REPLACEMENT TIRE FROM WWW.TIRERACK.COM. MAILED THE INVOICE TO GOODYEAR TODAY. HOPE TO RECEIVE A REFUND SOON. STILL AM VERY DISAPPOINTED THEY WON'T REFUND 100% OF THE COST OF THE TIRE. IN ADDITION, ALSO WORRYING IF THE REMAINING TIRES ON THE CAR WILL FOLLOW THE SAME PATTERN AND BLOW UP. THE BLOWN-UP TIRE REVEALED 7 DOUGHNUT SHAPED HOLES ON THE SIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168653September 19, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT*: THE CONTACT STATED WHILE TRAVELING 17 MPH DOWN A CURVY MOUNTAIN ROAD IN FOUR WHEEL DRIVE LOW, THE VEHICLE JUMPED OUT OF LOW GEAR AND SPED DOWN THE MOUNTAIN AFTER THE RPM'S REACHED 1800. THE DEALERSHIP STATED THE HEMI ENGINE WAS DESIGNED TO JUMP OUT A GEAR TO CONSERVE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168267September 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 JEEP GRAND CHEROKEE HAS A SERIOUS SAFETY HAZARD. WHEN THE VEHICLE IS STARTED AND PLACED INTO REVERSE, ON 2 SEPARATE OCCASIONS, THE VEHICLE JUMPED APPROX. 15 FEET BACKWARDS. ALSO, ONE TIME WHILE THE VEHICLE WAS IN DRIVE, SITTING IN TRAFFIC, THE ENGINE REVVED ON IT'S OWN AND IT JUMPED FORWARD APPROX 15 FEET. IN ALL THREE INCIDENCES, THE BRAKES WHERE DEPRESSED AND WHERE NOT ABLE TO HOLD THE VEHICLE BACK. THE BRAKES HAD TO BE RELEASED AND THEN RE-APPLIED TO GET IT TO STOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167300September 4, 2006
EXTERIOR LIGHTING:HEADLIGHTS
THE DAYTIME RUNNING LIGHTS ON 2006 GRAND CHEROKEE VEHICLES IS MUCH TOO STRONG AND BLINDING, LEAVING SURROUNDING DRIVERS POTENTIALLY LESS APT TO REACT SAFELY TO CHANGING DRIVING CONDITIONS. THESE ARE DRL LIGHTS, NOT NORMAL OR HIGH BEAMS. ALL VEHICLES ARE THE SAME, I HAVE VERIFIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166746August 28, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, WHEN THE KEY IN THE IGNITION WAS GENTLY PRESSED, THE IGNITION SHUTS OFF WITHOUT WARNING. THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THIS WAS A DESIGN FLAW. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166623August 26, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:ENGINE
2006 JEEP GRAND CHEROKEE 65TH ANNIVERSARY EDITION: 15 DAYS OFF THE LOT WHEN WHILE DRIVING 15-20 MPH ENGINE COMPLETELY DIED. I COULD NOT STEER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING LIGHTS OR ANY INDICATION OF A PROBLEM. DEALERSHIP DIAGNOSED "MAJOR INTERNAL ENGINE FAILURE" AND REPLACED WITH NEW ENGINE. ABOUT 4 MONTHS LATER RATTLING SOUND TURNED OUT TO BE CATALYTIC CONVERTER THAT NEEDS TO BE REPLACED. STILL WAITING FOR THE PART. SUV STILL DOES NOT DRIVE 100%. SOMETIMES WHEN I STEP ON THE GAS THE TRUCK DOES NOT RESPOND RIGHT AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163913July 30, 2006
SEATS
I AND ONE PASSENGER WERE INVOLVED IN A TRAFFIC ACCIDENT. I WAS DRIVING A 2006 JEEP GRAND CHEROKEE. I WAS STOPPED AND WAS HIT FROM BEHIND AND THEN WAS PUSHED INTO THE CAR IN FRONT OF ME. MY PASSENGER IMMEDIATELY COMPLAINED OF HER LEFT CALF HURTING HER. WE LOOKED TO SEE WHAT COULD HAVE CAUSED THIS PAIN--IT WAS THE ADJUSTMENT BAR LOCATED UNDER THE SEAT. THE ADJUSTMENT BAR IS LARGE AND STICKS OUT FROM UNDER THE SEAT. I FELT THAT IT SHOULD NOT BE STICKING OUT SO MUCH. I CONTACTED THE CAR COMPANY (DAIMLER-CHYRSLER). THEY HAD SOMEONE INSPECT THE VEHICLE. THEY SENT ME A LETTER BACK STATING THAT I DID NOT HAVE A PROBLEM WITH MY AIR BAG AND SENT A BROCHURE ON AIR BAGS. I NEVER COMPLAINED ABOUT THE AIR BAG. THEY MENTIONED IN ONE SENTENCE AT THE END THAT THE ADJUSTER BAR WAS NOT DAMAGED AND OPERATED PROPERLY. MY CONCERN IS THAT I PURCHASED AN SUV TO FEEL SAFE AND THE ADJUSTER BAR CAUSED DAMAGE??? THE MANUFACTURER FAILED IN UNDERSTANDING THE PROBLEM WHEN I VOICED MY COMPLAINT AND FAILED IN PROVIDING A SAFE VEHICLE. THE ADJUSTER BAR CAUSED A HUGE BRUISE THAT WAS VISIBLE FOR 2 WEEKS. AND STILL 2 AND HALF MONTHS LATER THERE IS STILL PAIN. THE COMPANY SHOULD NOT BE SO QUICK TO DISMISS COMPLAINTS AND SHOULD ACTUALLY READ THE COMPLAINT AND UNDERSTAND IT. THE DESIGN OF THE ADJUSTER BAR NEEDS TO BE EXAMINED AS TO NOT CAUSE INJURY TO OTHERS IN THE FUTURE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10161981July 10, 2006
CHILD SEAT, CHILD SEAT:BASE, CHILD SEAT:HANDLE (INFANT)
DT*: THE CONTACT STATED AFTER HAVING THE CHILD SEAT INSTALLED BY THE POLICE THE BASE DETACHED AND THE HANDLE BECAME LOOSE WITH SCREWS FALLING OUT. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160906June 27, 2006
AIR BAGS:FRONTAL, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
MY WIFE AND I PURCHASED A 2006 JEEP WK 4X4 ON FEB 20 2006. AS SOON AS WE LEFT THE DEALERSHIP WITH 150 MILES ON IT THE AIR BAGS MALFUNCTIONED AND HAD TO BE REPAIRED. ABOUT 1 WEEK AFTER THE REPAIRS THEY MALFUNCTIONED AGAIN AND WHERE FIXED AGAIN ONLY TO MALFUNCTION 2 MORE TIMES AND THE DEALERSHIP SAID THERE WAS NO PROBLEMS AND CLEARED THE CODES. AT THE 3000 MILE SERVICE THERE WAS AN OIL LEAK ON THE FRONT CRANK SEAL WHICH WAS REPLACED. IT HAS ALSO BEEN IN THE SHOP 5 TIMES DUE TO AN ENGINE MALFUNCTION LIGHT IN WHICH CASE THERE WAS A MULTIPLE CYLINDER MISFIRE, THE DEALERSHIP SAID THERE WHERE NO PROBLEMS AND CLEARED THE CODE EVERY TIME ONLY FOR IT TO COME BACK ON. I JUST PICKED MY VEHICLE UP FROM THE DEALER AGAIN BECAUSE THE CRANK PULLEY AND DAMPENER WHERE WOBBLING REAL BAD AND THE CHECK ENGINE LIGHT WAS ON AGAIN FOR THE SAME REASON. ALL REPAIRS WHERE MADE AND AFTER I LEFT THE DEALERSHIP 15 MILES DOWN THE ROAD THE LIGHT CAME BACK ON. THE TRANSMISSION SHUDDERS WHEN I'M STOPPED AND SHIFTS REAL HARD. THE DEALERSHIP SAID ITS FINE AND THERE IS NOW EVIDENCE OF THAT. ALL THESE INCIDENTS ARE ONGOING SINCE THE DAY IT WAS PURCHASED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160506June 15, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2006 GRAND CHEROKEE ENGINE SHUTS DOWN WHEN THE DRIVER GENTLY GRAZES THE IGNITION SWITCH. *KB THE IGNITION SWITCH IS LOCATED LOW ON THE VEHICLE'S DASHBOARD RATHER THAN ON THE VEHICLE'S STEERING COLUMN, WHERE IS HAS BEEN LOCATED ON PREVIOUS MODELS. THE SWITCH'S NEW LOCATION RESULTED IN FREQUENT CONTACT WITH THE DRIVER'S KNEE, ESPECIALLY WHEN THE DRIVER IS MOVING HIS OR HER FOOT FROM THE THROTTLE TO THE BRAKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158165May 24, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 25-30MPH, THE KEY WAS SLIGHTLY TAPPED, THE IGNITION TURNED OFF, CAUSING THE CONTACT TO HIT A TREE. THERE WERE NO INJURIES SUSTAINED IN THE ACCIDENT. THIS PROBLEM HAS OCCURRED ON TWO SEPARATE OCCASIONS. THE DEALERSHIP AND MANUFACTURER WERE ALERTED AND DETERMINED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE POLICE WERE ALERTED AND A REPORT WAS FILED AT THE SCENE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10156407April 28, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM:HORN
TWO ISSUES. 1. THE DRIVER AND PASSENGER DOORS ON THE VEHICLE ARE NOT DESIGNED TO STAY OPEN. THEY RETURN WITH EXCESSIVE FORCE AND HAVE DINGED ANKLES SEVERAL TIMES. ANYONE MORE FRAIL WILL HAVE A CRACKED ANKLE. 2. THE HORN IS TOO DIFFICULT TO ACTIVATE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10156162April 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE MADE A BANGING NOISE AS THE GEARS SHIFTED. THE DEALERSHIP HAS INSPECTED THE VEHICLE TWICE, BUT HAS NOT BEEN ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. WHEN THE VEHICLE WAS STOPPED, IT WOULD IDLE VERY LOW AND EVENTUALLY CUT OFF. UPDATED 05/30/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155291April 13, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE IGNITION SWITCH CAME OFF 4 TIMES WHILE DRIVING DUE TO LIGHT CONTACT FROM CONTACT'S RIGHT KNEE. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED. UPDATED 05/16/2006 - A COMPLAINT WAS REGISTERED WITH DAIMLER/CHRYSLER, AND CONTACT MET WITH THE GENERAL MANAGER OF THE DEALERSHIP. THE SERVICE DEPARTMENT AT THE DEALERSHIP ALREADY KNEW ABOUT THE PROBLEM. THE SERVICE MANAGER TOLD THE GENERAL MANGER THAT THE PROBLEM WAS CAUSED BY KEY CHAINS. HOWEVER, THE CONTACT HAD REMOVED THE KEY FROM THE KEY CHAIN AND STILL EXPERIENCED THE PROBLEM. SINCE THE VEHICLE WAS INOPERATIVE THE CONTACT HAD TO TRADE IT IN AND EXPERIENCED A HUGE FINANCIAL LOSS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154331April 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP GRAND CHEROKEE 6 CYL CAR WAS IN TRAFFIC STARTED MOVING TO 25-30 MPH THEN CAR STARTED BUCKING , LOOSING POWER AS I APPLIED MY FOOT ON PEDAL, NO SIGNS OF OVER HEATING (GAUGE WAS LESS THAN 1/2 MARK OF C/AND H.. MOVED FROM LEFT LANE TO SHOULDER WITH CAR RUNNING IT BASICALLY WAS MOVING AT 5 MPH AS I APPLIED MY FOOT ON GAS. ONCE IN PARK IT IDLED WITH SOME SHAKING , I TRIED TO MOVE FORWARD WITH CAR IN DRIVE THE CAR WENT REVERSE, I CALLED FOR HELP AND THE NYSDOT WITNESSED THE CAR GO IN REVERSE WITH THE CAR IN DRIVE. CAR HAS BEEN TOWED TO DEALERSHIP. 12,000 MILES. FALL OF 2005 I HAD BROUGHT THE CAR IN FOR SERVICE AS I FELT THAT THE CAR WASN'T GOING INTO THE PROPER GEARS ALMOST NOT SHIFTING PROPERLY LACK OF POWER,DEALER COULDN'T FIND ANYTHING........ *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153018March 9, 2006
ELECTRICAL SYSTEM:IGNITION
2006 GRAND CHEROKEE IGNITION SWITCHED OFF WHEN BRAKES WERE APPLIED. *TS WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE IGNITION SUDDENLY SHUT OFF WHEN THE BRAKE WAS APPLIED. THE CONSUMER BELIEVES THE PROBLEM WAS THE RESULT OF THE LOCATION OF THE IGNITION SWITCH. IT WAS ONLY ON INCH ABOVE THE CONSUMER'S KNEE CAP WHEN HIS FOOT WAS ON THE THROTTLE. WHEN HE LIFTED HIS FOOT OFF THE THROTTLE TO APPLY THE BRAKE HIS KNEE WOULD TOUCH THE KEY AND THE IGNITION WOULD SHUT OFF. THE VEHICLE WAS A RENTAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151592March 2, 2006
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
2005 GRAND CHEROKEE LAREDO. 8 PM. TURNING RIGHT INTO MY DRIVEWAY, FOOT ON BRAKE, SUDDEN UNINTENDED ACCELERATION OCCURRED, CAR RACED DOWN STEEP DRIVEWAY, ROARING, I TURNED IT UPHILL INTO TREES, AND IT WAS STOPPED BY TREES. STILL REVVING LOUDLY UNTIL KEY TURNED OFF. AIR BAGS DID NOT DEPLOY. FRONT END PRETTY SMASHED UP. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149368February 3, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS CONCERNS AN UNSAFE DESIGN OF SUV. I RENTED A 2006 JEEP CHEROKEE IN JAN. 2006 FROM AVIS RENTAL CAR COMPANY. I AM A FREQUENT RENTER AND RENT A WIDE VARIETY OF AUTOS. I WAS DRIVING IN HEAVY TRAFFIC WHEN THE JEEP ALL OF A SUDDEN WOULD NOT ACCELERATE. BEING A VERY EXPERIENCED DRIVER I LOOKED AT THE RPM GAUGE AND NOTICED THAT THE RPM WAS ON "0?? INDICATING THE JEEP WAS NOT RUNNING. THE RADIO WAS STILL PLAYING (AS THIS IS A FEATURE COMMONLY AVAILABLE THAT THE RADIO WILL PLAY AFTER THE AUTO IS SWITCHED UNTIL THE DOOR IS OPENED). I SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP. IT WAS NOT UNTIL LATTER THAT DAY THAT I REALIZED WHAT HAD HAPPEN BECAUSE IT HAPPENS AGAIN. IN THE CHEROKEE, THE KEY SWITCH IS LOCATED LOW IN THE DASH FACING THE DRIVER. THIS LOCATION OF THE KEY SWITCH AND THE COMBINATION OF A LARGE KEY WITH A SELF-CONTAINED REMOTE ELECTRONIC DOOR OPENER MAKE IT POSSIBLE THAT THE TOP OF MY KNEE COULD HIT THE KEY SWITCH AND EFFECTIVELY SWITCH OFF THE AUTO WHILE IN MOTION. I WAS ABLE TO ASSET THE PROBLEM AND REACT ACCORDINGLY BUT IF HAD BEEN MY WIFE OR MY 17 YEAR OLD DAUGHTER IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT THAT OTHER WISE WOULD HAVE BEEN UNEXPLAINABLE. WITH THE AUTO SWITCHED OFF MANY OF THE AUTO'S SYSTEMS DO NOT WORK. PLEASE LOOK INTO THIS AS COULD SAVE SOMEONE'S LIFE!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146213December 28, 2005
ELECTRICAL SYSTEM:IGNITION
RENTED 2006 JEEP CHEROKEE AT AIRPORT. DURING TWO STOPS AT INTERSECTIONS I REACHED TO SWITCH RADIO STATIONS AND ACCIDENTALLY AND LIGHTLY BRUSHED THE KEYS IN THE IGNITION. THEY SWITCHED TO "ACC" AND THE VEHICLE TURNED OFF. WHEN I SAY "LIGHTLY BRUSHED" I MEAN JUST THAT. I WASN'T EVEN AWARE OF WHAT HAD HAPPENED UNTIL THE SECOND INCIDENT. TWO THINGS APPEAR DEFECTIVE: THE PLACEMENT OF THE IGNITION AND THE FACT THAT JUST A LIGHT TOUCH TURNS THE KEY OFF. HAD I DONE THAT WHILE DRIVING, THE CAR WOULD HAVE IMMEDIATELY BEEN INOPERABLE AND A DANGEROUS SITUATION WOULD HAVE OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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