Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#11014846August 12, 2017
ENGINE
JEEP STALLS WHILE DRIVING DOWN THE ROAD AND WILL NOT RESTART UNLESS THE KEY IS REMOVED THEN PUT BACK IN AND TURNED ON. IT HAPPENS IN DRIVE ON ANY ROAD WAY. TURNING, IN PARK, AND IN REVERSE. HAS HAPPENED AT HIGHWAY SPEEDS OF 70 MPH. THIS HAS HAPPENED MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002921July 4, 2017
AIR BAGS
MY AIRBAG LIGHT CAME ON, JUNE 28,2017, AND THE LIGHT WILL NOT GO OUT. I PURCHASED THE JEEP GRAND CHEROKEE IN 2008 USED. FROM ENTERPRISE, I HAD COUPLE OF ACCIDENTS, IN THE FRONT DRIVER SIDE AND THE AIRBAG NEVER CAME OUT. BUT NOW MY LIGHT IS ON. IS THIS JEEP UP FOR RECALL. THE VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981739May 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS EMAILED ABOUT THE FAILURE, BUT FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981753May 1, 2017
STRUCTURE:BODY, POWER TRAIN
I BOUGHT THE VEHICLE. IN LESS THAN 1000 MILES WITHIN PURCHASE THE 4W DRIVE LIGHT CAME ON. I WAS PARKED ON A CURB AT A RETIREMENT HOME AND A AMBULANCE WAS PARKED IN FRONT OF ME. WHILE I WAS INSIDE PEOPLE RAN IN AND SAID MY JEEP WAS ROLLING AWAY AND IT HIT THE AMBULANCE IN FRONT OF ME. THE JEEP WAS PARKED AND TURNED OFF WHEN IT ROLLED AWAY. WITNESSES AND THE POLICE REPORT CONFIRM THIS. AFTER GETTING THE RUN AROUND FROM THE DEALERSHIP FOR 6 MONTHS I TOOK IT SOMEWHERE ELSE TO GET IT LOOKED AT AND WAS TOLD THE TRANSFER CASE NEEDED TO BE REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10967343March 20, 2017
ENGINE
BOUGHT USED 2008 JEEP GRAND CHEROKEE. IT STALLS FOR NO REASON. TWICE I THOUGHT IT WAS BECAUSE OF COLD WEATHER BUT 2 DAYS AGO IT STALLED ON A WARM DAY IN THICK TRAFFIC AND HAD A VERY HARD TIME GETTING TO A PARKING LOT, DUE TO NO STEERING, ETC. TALKED TO MECHANIC TWICE ABOUT PROBLEM AND THEY CAN NOT FIGURE IT OUT. CHATTED WITH JEEP CORPORATION ON THEIR CHAT LINE. THEY ONLY SUGGESTED THAT I GO TO JEEP DEALER (REALLY EXPENSIVE) AND IF THERE ARE ANY REPAIRS, KEEP A RECEIPT IN CASE THERE IS A RECALL ON THE PROBLEM - A PROBLEM WHICH HAS OCCURRED WITH SEVERAL OF THEIR OTHER CAR MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965901March 14, 2017
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AFTER 5 MINUTES OF DRIVING THE EMERGENCY BRAKE LIGHT (E-BRAKE WAS NOT ON), THE ABS MODULE LIGHT, AND THE ESP BAS LIGHT CAME ON SIMULTANEOUSLY AND WOULD NOT TURN OFF. I TRIED TO RESET THE COMPUTER MANUALLY MULTIPLE TIMES TO SEE IF THE LIGHTS WOULD EVENTUALLY TURN OFF BUT EVERY TIME THEY CAME ON. I THEN TOOK THE VEHICLE INTO A REPAIR SHOP THAT SPECIALIZES IN JEEP REPAIR AND THEY RAN DIAGNOSTICS AND TOLD ME THAT I REQUIRED A NEW ABS MODULE ASSEMBLY, PASSENGER SEAT BELT LATCH AND A CLOCK-SPRING ASSEMBLY FOR THE DRIVERS SIDE AND R/F BRAKE CALIPER THAT HAD BROKEN OFF FOR NO REASON. I WAS TOLD THAT IF I WERE TO GET IN AN ACCIDENT NOT ONLY WOULD MY BRAKES NOT LOCK PREVENTING FURTHER DAMAGE BUT MY DRIVER AIR BAG WOULD NOT DEPLOY AS WELL CAUSING INEVITABLE INJURY. THIS HAD COST ME ALMOST $1400 NOT TO MENTION I WAS WITHOUT A VEHICLE FOR SEVERAL DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957592February 28, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, TURNED OFF THE ENGINE, WAITED TEN MINUTES, AND RESTARTED THE ENGINE. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945928January 18, 2017
ELECTRICAL SYSTEM
WHILE DRIVING, GAUGE LIGHTS TURN ON. SOMETIMES DISPLAYING ZERO. WHEN VEHICLE IS TESTED, ERRORS COME UP, WE FIX IT ONLY TO TRY 10 MILES AND LIGHTS COME BACK ON. SOMETIMES, INTERIOR LIGHTS WILL NOT TURN ON WHEN DOOR IS OPENED. THIS PROBLEM HAS BEEN ONGOING FOR A COUPLE OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945419January 15, 2017
ENGINE
THE VEHICLE FAILS TO START UNEXPECTEDLY. THE CONDITION APPEARS TO BE INTERMITTANT OCCURS WITHOUT WARNING, AND CAN RESULT IN SERIOUS AND DANGEROUS CONSEQUENCES FOR THE MOTORIST, SHOULD THE INABILITY TO RE-START THE VEHICLE OCCUR WHEN LOCATED IN A REMOTE AREA WHERE HELP IS NOT AVAILABLE. THERE HAVE BEEN AND CONTINUE TO BE COMPLAINTS BY OWNERS OF THIS VEHICLE AND SIMILAR YEAR JEEPS POSTED THROUGHOUT THE INTERNET ON RELATED VARIOUS FORUMS. THE GENERAL IMPLICATION IS THAT CHRYSLER IS AWARE OF THE PROBLEM BUT FOR SOME REASON IS NOT ABLE TO OFFER A SOLUTION. THIS HAS CAUSED UNDUE BURDEN ON THE CONSUMER, IN ADDITION TO COSTS ASSOCIATED WITH INEFFECTIVE REPAIRS WHETHER PERFORMED BY CERTIFIED CHRYSLER DEALER REPAIR STATIONS OR INDEPENDENT REPAIR ENTITIES. STORIES OF MOTORISTS BEING STRANDED AND SUBJECTED TO INSECURE SITUATIONS OR FORCED TO LEAVE THEIR VEHICLES AND FINDING ALTERNATIVE MEANS OF GETTING HOME OR TO A SAFE PLACE ARE NOT UNCOMMON. I URGE THE NHTSA TO INVESTIGATE HOW EXTENSIVE THIS ISSUE OF FAILING JEEP IGNITION SYSTEMS IS, AND TO FORCE CHRYSLER/FIAT CORPORATION TO INITIATE A RECALL TO FIX THIS PROBLEM ONCE AND FOR ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944052January 10, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL PLUS ELECTRICAL AIR BAG CODE, KEY FOB REPLACEMENT AND CONNECTION, TROTTLE AND HOSE.BROKEN BACK WIPER ARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936737December 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRE HARNESS SHORT CIRCUITED. THE DEALER DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000. UPDATED 02/15/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935637December 16, 2016
AIR BAGS
MY AIRBAG DEPLOYED FOR NO REASON. DRIVING DOWN THE ROAD IT JUST CAME OUT. ALL POWER IS GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926704November 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INADVERTENTLY MOVED THROUGH THE RUN POSITION TO THE ACCESSORY OR OFF IGNITION POSITION, AND THE ENGINE SHUT OFF. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHO STATED THAT THE IGNITION SWITCH AND KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920420November 1, 2016
ELECTRICAL SYSTEM
NHTSA CAMP.14V567000- CAME OUT AFTER WORK AND CAR WOULD NOT START.NO DASH LIGHTS NO START. TOWED TO HOME. FULL BATTERY, NO FUSE ISSUES. ISOLATED TO WIN UNIT. HAVE CONTACTED DEALER, HE WILL ORDER PART FOR $350.00. 2 DAY WAIT. WILL UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918458October 24, 2016
ELECTRICAL SYSTEM
WHEN USING THE LANE CHANGE FEATURE OF THE TURN SIGNALS (I.E. DEPRESSING THE TURN SIGNAL LEVER UNTIL YOU HIT THE FIRST DETENT, WHICH THEN ACTIVATES THREE TURN SIGNAL FLASHES AND THEN AUTOMATICALLY TURNS OFF)IT OCCASIONALLY FLASHES THE WRONG DIRECTION. YOU WANT TO INDICATE RIGHT BUT IT MAY FLASH LEFT, IT MAY FLASH ALL LEFT SIGNALS OR SOME LEFT AND SOME RIGHT DURING THE SAME SEQUENCE. IT HAPPENS IN BOTH LEFT AND RIGHT DIRECTIONS. IT HAPPENS DURING ABOUT 5% OF THE TIME WHEN USING THE LANE CHANGE, TURN SIGNAL FEATURE. I HAVE CONTACTED JEEP BUT RECEIVED NO ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918507October 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917248October 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER PULLING OFF THE ROAD AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913694October 4, 2016
EXTERIOR LIGHTING
TURN SIGNAL FOR LANE CHANGE (FLASH SIGNAL) REBOUNDS BY ITSELF TO SIGNAL THE OPPOSITE DIRECTION. AT FIRST I THOUGHT I WAS HITTING THE TURN INDICATOR AFTER THE "FLASH" IN THE CORRECT DIRECTION, BUT IT IS A FAULTY DEVICE. DRIVERS SEE YOU SIGNAL A LANE CHANGE, AS YOUR MAKING THE CHANGE AS INDICATED, THE TURN SIGNAL (BY ITS SELF) WILL SIGNAL THE OTHER WAY (IT REBOUNDS FROM THE FLASHED DIRECTION TO THE OTHER DIRECTION). OTHER DRIVERS DON'T KNOW YOUR INTENTIONS, THEY THINK YOU ARE COMING BACK INTO THE LANE YOU JUST CHANGED FROM. ITS IS DANGEROUS AND FRUSTRATING. MY OPINION IS A FORCED RECALL TO REPLACE THE TURN INDICATION SHOULD OCCUR, IT IS NOT SAFE. IT MAY HAVE OCCURRED A FEW TIMES FROM A REGULAR TURN INDICATOR, WHERE THE TURN SIGNAL HANDLE IS FULLY ENGAGED, BUT ALMOST ALWAYS IT WILL OCCUR FOR THE LANE CHANGE "FLASH" SIGNAL. IT IS NOT ME HITTING INDICATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910226September 28, 2016
ELECTRICAL SYSTEM
VEHICLE WHILE DRIVING THE KEY IN THE IGNITION ON POSITION WOULD RANDOMLY, WHILE DRIVING KICK TO THE OFF POSITION. IT WOULD REQUIRE PLACING THE CAR IN PARK AND RE-START THE VEHICLE. THERE IS AN ACTIVE RECALL FOR THIS ISSUE, BUT IT DOES NOT INCLUDE MY VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909702September 26, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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