Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10661072November 26, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHUT OFF INDEPENDENTLY AND LOST ALL POWER WITHOUT ANY WARNING. THE FAILURE HAD RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660482November 24, 2014
AIR BAGS
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659170November 19, 2014
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE TRUCK SEEMS TO HAVE LOST POWER TO DRIVE AND ALSO TO PROVIDE PROPER TO THE RADIO WHICH GOES IN AND OUT. WHILE DRIVING THERE WAS NO ENGINE LIGHT THAT CAME ON AND THE TRUCK STARTED HESITATING TO KEEP GOING. AT 0 TO 40MPH IT WAS ACTING LIKE IT WANTED TO SHUT OFF BUT AS I GAVE IT MORE GAS IT SEEMED TO GET BETTER AND THE MUSIC CAME IN CLEARER BUT THEN IT WOULD JERK LIKE IT WAS GOING TO SHUT DOWN. I HAVE HAD THE STARTER, ALTERNATOR, ENGINE AND SPARK PLUGS CHANGED AND CHECKED BUT IT STILL IS DOING THE SAME THING. THIS IS UNSAFE WITH MY KIDS IN THE CAR AND NO WARNING LIGHT TO SAY THAT ANYTHING IS WRONG. THIS NEEDS TO BE ADDRESSED I'VE SEEN TOO MANY TRUCKS WITH SIMILAR ISSUES LIKE MINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651671October 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INPUT AND OUTPUT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648733October 20, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING IN TRAFFIC AND THE JEEP STOPS IN TRAFFIC. IT TOOK HER S COUPLE OF MINUTES TO GET IT FRANKED. AS SOON AS SHE PULLS OFF IT SHUTS OFF AGAIN. REALLY IN FRIDAY TRAFFIC HERD IN ATLANTA. DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648299October 17, 2014
STRUCTURE:BODY
GAS TANK SHIELD HAS RUSTED OUT AND PIECES ARE MISSING, THIS SHOULD BE RECALLED FOR A SAFETY HAZARD THAT THE GAS TANK CAN BE EXPOSED AND PUNCTURED BEING FATAL. I BROUGHT THIS TO A JEEP DEALER AND THEY SAID TO CALL CHRYSLER CORP. THEY DID NOT TAKE PHOTOS. THE DOORS IN SIDE ARE RUSTED. ALL YEARS ARE BEING RECALLED FOR THIS ISSUE OF THE SHIELD BUT NOT MY YEAR. DO YOU HAVE TO WAIT UNTIL SOMEONE DIES TO RECALL THESE UNSAFE VEHICLE'S?!! JEEPS ARE VERY EXPENSIVE AND I FEEL THAT MINE SHOULD BE FIXED ASAP BY THE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637597September 19, 2014
AIR BAGS
I DON'T REMEMBER TOO MUCH BUT I JUST REMEMBER SWERVING TO AVOID HITTING ANOTHER VEHICLE (HIT IT ANYWAY) AND ENDED UP HITTING ANOTHER VEHICLE HEAD ON (GOING IN THE OPPOSITE DIRECTION). HIS AIR BAGS DEPLOYED BUT MINE DIDN'T. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629813September 1, 2014
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING ON THE FREEWAY WHEN MY 2000 JEEP GRAND CHEROKEE V8 4.7L JUST STALLED OUT WITHOUT ANY WARNING. IT TOOK ABOUT 1 HOUR TO START BACK UP. THEN IT DIED ABOUT FIVE TIMES AFTER THAT. MY JEEP ALSO STALLS OUT WHEN I'M SITTING AT A STOP LIGHT WAITING FOR THE LIGHT TO CHANGE THAN BOMB JUST LIKE THAT MY JEEP STALLS OUT. MOST THE TIME I CAN START IT, BUT SOME TIMES I CAN'T START MY JEEP UNTIL THE NEXT DAY. I ALMOST GET SLAMMED ABOUT 10 TIMES ALREADY. I DON'T FEEL SAFE IN THE JEEP.. I REPLACED MY FUEL PUMP, FUEL FILTER, SPARK PLUGS, CRANKSHAFT POSITION SENSOR, CAMSHAFT POSITIONS SENSOR, BATTERY, BATTERY TERMINALS, AND MY OIL PRESSURE SENSOR. NOTHING HAS HELPED MY STALLING! NOTHING! I TOOK MY JEEP TO 2 DIFFERENT MECHANICS AND THEY CAN'T FIGURE IT OUT. I ALSO CALLED THE JEEP DEALERSHIP HERE IN ALBUQUERQUE, NEW MEXICO AND I TALKED TO THE TECHS AND MECHANICS AND THEY ALL SAID THEY NEVER SEEN THAT BEFORE. I CALL BS ON THAT. IF YOU LOOK ON GOOGLE AND TYPE 2000 JEEP STALL OUT, THERE'S 100'S EVEN 1,000'S OF PEOPLE DEALING WITH THE STALL OUT PROBLEM. I DON'T FEEL SAFE IN MY JEEP AT ALL!! I DON'T EVEN WANT MY 6 YEAR OLD IN THE JEEP WHEN I'M DRIVING, SAD THING IS THIS IS MY ONLY CAR!! PLEASE HELP INVESTIGATE THIS PROBLEM. THANKS 2000 JEEP GRAND CHEROKEE V8 4.7L. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627595August 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627240August 21, 2014
STRUCTURE
FOR SAFETY, MODIFICATION OF REAR END OF JEEP TO PREVENT A FIRE. I WAS NOT NOTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621437August 11, 2014
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY AND CHIMED. AN INDEPENDENT MECHANIC STATED THAT THE CLOCK SPRING WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616729July 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 65 MPH THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANKING SENSOR. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607884July 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PULLING OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD BANGING SOUND AND IMMEDIATELY SHUT OFF THE ENGINE. THE CONTACT NOTICED COOLANT LEAKING ON THE GROUND AND STATED THAT FRAGMENTS OF THE FAN ENTERED THE RADIATOR. IN ADDITION, THE FAN SHROUD WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V199000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595383June 1, 2014
ENGINE, ELECTRICAL SYSTEM
TRAVELING ON MAJOR HWY AT 35 MPH WITHOUT WARNING ENGINE SHUTS OFF WON'T START BACK FOR SEVERAL MINUTES AND WHEN IT DOES SMOKE RISES FROM UNDERNEATH THE VEHICLE SMELLING LIKE ITS ON FIRE . IT DOES THIS UP TO 4 TO 5 TIMES DAILY NOW AND HAVE SEEN THE SAME THING BEING SAID BY LOTS OF OTHER PEOPLE THAT HAVE CHANGED EVERYTHING FROM CPM ALL THE WAY DOWN TO EVERY SENSOR HAVE NO IDEA WHAT TO DO NEXT PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588762May 15, 2014
SEATS
AS I SAT AT A STOP LIGHT IT TURNED GREEN I ACCELERATED AND AS I DID THE BRACKET ON MY FRONT DRIVER SEAT SEPARATED FROM THE FRAMEWORK OF THE SEAT CAUSING ME TO FALL BACKWARDS UNABLE TO SEE THE ROADWAY MIRRORS OR PROPERLY ACCELERATE OR BRAKE AS ANY DRIVER SHOULD BE ABLE TO CAUSING ME TO LOSE TEMPORARY CONTROL OF THE VEHICLE. I HOWEVER REGAINED CONTROL AND WAS ABLE TO PULL OVER TO THE SHOULDER BUT WAS UNABLE TO DRIVE UNTIL A REPAIR WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584997April 25, 2014
UNKNOWN OR OTHER
VEHICLE JUST STALLS REGARDLESS OF SPEED SEVERAL SENSORS REPLACED STILL STALLS DEALER UNABLE TO FIX OTHER MECHANICS ALSO CANNOT FIX MANY THEORIES ON INTERNET NONE WORK YET MANY PEOPLE HAVE THE SAME PROBLEM NO SOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583854April 21, 2014
FUEL SYSTEM, GASOLINE
A RECALL WAS ISSUED DUE TO THE GAS TANK LOCATION. NOW CHRYSLER SAYS MY VEHICLE DOES NOT NEED IT. I DON'T WANT A FIERY CRASH IF I GET REAR ENDED. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583833April 20, 2014
AIR BAGS, SERVICE BRAKES
WHILE DRIVING THE ABS LIGHT COMES ON AND STAYS ON ALONG WITH AIR BAG LIGHT AND STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575554March 29, 2014
ENGINE, SERVICE BRAKES, STEERING
ENGINE STARTED STALLING WITHOUT ANY WARNING WHILE DRIVING AT ANY SPEED, FIRST OCCURRENCE WAS AT ABOUT 35MPH. LOST POWER STEERING, BRAKES ON A SHARP CURVE! DEALER FOUND ECM (ENGINE CONTROL MODULE OR COMPUTER BAD). THAT HAPPENED THE FIRST TIME IN 2010. IT HAS HAPPENED AGAIN IN 6/2013 AND NOW AGAIN IN 3/2014 EXCEPT THE ONE OF THE LAST TWO TIMES THE CAR JERKED AND WOULDN'T ACCELERATE AS WE STARTED TO PASS SOMEONE ON A 2-LANE ROAD. THE JEEP JERKED, IMMEDIATELY STARTED SLOWING AND THEN THE ENGINE DIED CAUSING LOSS OF POWERSTEERING AND POWER BRAKES AND ALMOST BEING HIT FROM BEHIND AS WE WERE NOT QUITE CLEAR OF THE CAR WE WERE PASSING AND HAD NO CHOICE BUT TO SLOW AND MOVE BACK INTO LINE BEHIND THE SLOWER CAR AHEAD OF US, AS THE ENGINE DIED AND TWO OTHER CARS WERE PASSING THE SLOWER CAR FROM BEHIND US ALMOST RAN INTO US!!! THEN WE GOT THE CAR STARTED, DROVE ABOUT ANOTHER 3 MILES TO A BUSINESS, AS WE WERE ON A RURAL ROAD AT THE TIME OF THE INCIDENT. THE CAR WOULD DIE (TWICE MORE) AND NOT GO OVER 59 MPH OR 2600 ENGINE RPM. THE DEALER AND OUR SHOP MANAGER SAYS "THIS IS A HABITUAL PROBLEM WITH A LOT OF CHRYSLER PRODUCTS...THEY HAVE POORLY MADE ENGINE CONTROL MODULES, THE WORST IN THE AUTO INDUSTRY"! THE SHOP MANAGER SAYS "IT'S A REAL SAFETY ISSUE THAT ISN'T BEING ADDRESSED ANYWHERE!" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566030February 26, 2014
FUEL SYSTEM, GASOLINE
I CAN'T PUT GAS IN THE TANK UNLESS IT IS AT THE VERY SLIGHTEST FLOW OR IT JUST SHUTS OFF AND SOMETIMES SPEWS GAS BACK OUT AT ME. I HAVE BEEN SOAKED WITH GASOLINE MORE THAN ONCE. I CAN'T EVEN PUT IT ON THE LOWEST SETTING ON THE HANDLE. I SAW THE RECALLS AND CALLED THE DEALER WHO SAID THAT THEY KNOW THAT THIS IS A MANUFACTURERS DEFECT BUT THEY WON'T DO ANYTHING BECAUSE MY VIN ISN'T IN THE RECALL. THIS IS OBVIOUSLY A FIRE HAZARD AND I CAN'T BELIEVE WE CAN'T GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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