Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10184050March 2, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE AND STATED THAT THE DEALER HAD NOT PERFORMED THE RECALL REPAIRS FOR THE VEHICLE HEAT SEAT ELEMENT. THE CONTACT HAD BEEN DEALING WITH THE DEALER FOR OVER A YEAR IN A HALF, AND THEY HAD TOLD HER THAT THERE WERE NO ANY PARTS AVAILABLE. THE CONTACT DID NOT KNOW WHAT STEPS TO TAKE . THE FAILURE MILEAGE WAS 26000, AND THE CURRENT MILEAGE WAS 38000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183865March 1, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, UNKNOWN OR OTHER
2004 JEEP GRAND CHEROKEE HVAC SYSTEM BLEND DOORS HAVE FAILED, SO THAT AUTOMATIC CLIMATE CONTROL SYSTEM FAILS TO CONTROL TEMPERATURE AND BLOWS VERY HOT OR COLD AIR AT INAPPROPRIATE TIMES. IMPOSSIBLE TO MAINTAIN CONSTANT TEMPERATURE IN THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183596February 27, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AC/HEATER WJ 2004 GRAND CHEROKEE BLEND DOORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183662February 27, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* - THE CONTACT CALLED REGARDING THE 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED ON 2/27/06 THE DRIVER'S SIDE HEATED SEAT ELEMENT WAS REPLACED DUE TO THE DRIVER'S SEAT CATCHING ON FIRE. THE SEAT WAS ALSO REPLACED. ON FEBRUARY 2, 2007 THE SEAT STARTED TO SMOKE. THE DRIVER WAS ABLE TO TURN THE SWITCH OFF BEFORE ANY FURTHER DAMAGE WAS DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CONTACT STATED THAT THE DEFECTIVE HEATED SEAT ELEMENT WAS REPLACED WITH ANOTHER DEFECTIVE HEATED SEAT ELEMENT. THE CONTACT RECEIVED RECALL 06V197000 FOR THE HEATED SEAT ELEMENT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183464February 25, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCKS FAILED IN DECEMBER OF 2006. CANNOT LOCK UP THE CAR. DEALER CHARGED ME 100.00 DOLLARS TO TELL ME THAT THE UNIT INSIDE THE DOOR FAILED. WANTS 500.00 DOLLARS TO REPAIR IT. THE CAR IS A 2004 MODEL JEEP GRAND CHEROKEE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183386February 24, 2007
ENGINE AND ENGINE COOLING:ENGINE
2004 JEEP GRAND CHEROKEE 4.7 V8. STALLS AT STOPS. VEHICLE THEN HAS TO BE RESTARTED BEFORE TRAFFIC CRASHES INTO YOU. JEEP CANNOT LOCATE PROBLEM AND IS UNWILLING TO AID OR CORRECT PROBLEM. VEHICLES HAS DONE THIS A DOZEN TIMES WITHIN A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183115February 21, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER BLEND DOOR BREAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182983February 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AUTO CLIMATE CONTROL SYSTEM PROBLEMS, BLOW COLD AIR FROM ONE SIDE AND HOT FROM THE OTHER VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182739February 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO SPECIFIC EVENT LED TO THE FAILURE. TURNED THE CAR ON ONE DAY AND THE HEAT/DEFROST SYSTEM NO LONGER WORKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182825February 16, 2007
SEAT BELTS:REAR/OTHER
THE RETRACTABLE LOCKING MECHANISM ON BOTH LEFT AND RIGHT REAR PASSENGER SEAT BELTS ARE NO LONGER LOCKING. INFANT CAR SEATS SECURED IN BOTH THE LEFT REAR AND RIGHT REAR SEATS ARE NO LONGER STABILIZED WITH THE SEAT BELTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182544February 14, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2004 GRAND CHEROKEE LIMITED 43,000 MILES NO HEAT ON PASSENGER SIDE. PURCHASED USED AT 38,000 MILES FROM CHRYSLER DEALER. FLORIDA RESIDENT AND DID NOT TRY HEAT UNTIL DECEMBER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182600February 14, 2007
EQUIPMENT:ELECTRICAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I OWN A 2004 JEEP GRAND CHEROKEE LIMITED WITH 66,000 MILES. IN AUGUST 2006, THE AC QUIT FUNCTIONING WHEN AIR TEMPERATURES EXCEEDED 85F. AFTER A RECALIBRATING, EVERYTHING SEEMED FINE. BUT WHEN THE TEMPERATURE DROPPED THE PASSENGER HEAT FAILED WHILE THE DRIVERS SIDE CONTINUED TO FUNCTION. THE DEALERSHIP REPLACED THE "BLEND AIR ASSEMBLY" PER THE TSB - AT MY EXPENSE. DIDN'T FIX THE PROBLEM SO THEY RECALIBRATED THE SYSTEM AGAIN. WORKED FOR ABOUT 1 MONTH. THEN NO HEAT ON THE DRIVER SIDE WHILE PASSENGER SIDE HAS HEAT FROM THE TOP VENT BUT NOT THE LOWER. THE RIGHT SIDE BLEND DOORS HAVE BEEN REPLACED TWICE & SYSTEM RECALIBRATED 4 TIMES- AGAIN AT MY EXPENSE. STILL NO HEAT ON DRIVERS SIDE OR LOWER PASSENGER SIDE. KEEPING THE WINDSHIELD IS PROBLEMATIC IN POOR WEATHER CONDITIONS. SERVICE MANAGER SAYS HE ISN'T GETTING ANY HELP FROM DAIMLER CHRYSLER. AS TEMPERATURES HAVE BEEN BELOW ZERO THIS IS A SERIOUS SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182353February 12, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DAIMLER CHRYSLER SENT A "SAFETY RECALL F17-HEATED SEAT ELEMENTS" LETTER IN AUGUST, 2006. IT STATES THAT THE HEATING ELEMENTS "MAY OVERHEAT AND CAUSE AN INTERIOR FIRE...". IT GOES ON TO RECOMMEND THAT WE "CONTACT YOUR DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT" TO REPLACE THE HEATING ELEMENTS. WE CONTACTED THE JEEP DEALER IN SALEM, OREGON IN SEPT. 2006, AND IT ADDED US TO A WAITING LIST. IT IS NOW FEBRUARY, 2007 AND WE ARE STILL WAITING. THE DEALER TODAY ADVISED THAT SO FAR, IT HAS ONLY RECEIVED PARTS FROM ITS SUPPLIER TO REPLACE 8 SEAT ELEMENTS AND IS WAITING FOR MORE. WE ARE AROUND 20+ CUSTOMERS ON A LIST OF 35 STILL WAITING FOR PARTS AND WITH NO PROJECTION OF WHEN MORE PARTS MIGHT ARRIVE. MEANWHILE, WE CONTINUE TO DRIVE WITH A POTENTIAL FIRE DANGER INSIDE OF OUR VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182691February 12, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
2000 JEEP GRAND CHEROKEE CUSTOMER HAS CONCERNS ABOUT RECALL F-25 ELECTRIC RADIATOR FAN**CC THE CONSUMER HAD THE WORK PERFORMED ON THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER WOULD LIKE TO SUBMIT PAPERWORK TO BE REIMBURSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181857February 7, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
2004 JEEP GRAND CHEROKEE - HVAC SYSTEM EXHIBITS LOUD CREAKING/GROANING SOUNDS FROM DASH. ALSO SYSTEM EXHIBITS WIDELY FLUCTUATING TEMPERATURES. THE SYSTEM IS THE ELECTRONIC DUAL-ZONE CLIMATE CONTROL. DEALERS EXPLANATION "EVERYTHING IS FINE, THEY ALL DO THAT." *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181573February 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*- THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE HAS PROBLEMS IN THE WINTER WEATHER WHEN USING THE HEATER IN THE VEHICLE. THE CONTACT STATED THAT WHEN TURNING ON THE HEAT IN THE VEHICLE THE PASSENGER SIDE AIR VENTS BLOWS OUT COLD AIR. HE STATED THAT WHILE DRIVING AND THE HEAT WASTURNED ON THE PASSENGER SIDE BLEW COLD AIR AND THE WINDOWS BECOME FOGGY. HEWAS UNABLE TO SEE CLEARLY OUT OF THE WINDOWS. HE HAD CONTACTED THE DEALERSHIP, AND WAS TOLD THAT THIS IS AN ONGOING COMPLAINT. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT HAS NO CASE #. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181249January 31, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* - THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACTS VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES, WHICH ALMOST CAUSED A COLLISION ON THE HIGHWAY. NO MATTER HOW HARD HE APPLIED THE BRAKES THE VEHICLE WOULD NOT STOP IMMEDIATELY. THIS FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT DROVE THE VEHICLE TO THE DEALER, WHO STATED THAT THE GAS PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND HE WAS ENGAGING BOTH AT ONE TIME. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. THE CONTACT HAD SPOKEN TO SEVERAL OWNERS AND THEY ARE EXPERIENCED THE SAME FAILURE. THE FAILURE OCCURS OCCASIONALLY IN THE MORNING. *AK UPDATED 08/13/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181094January 30, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT STATED THAT THE 2004 JEEP GRAND CHEROKEE RECEIVED RECALL 06V197000 FOR A FRONT SEAT HEATER FAILURE ON 08/2006, AND STILL HAS NOT RECALL REPAIRS DONE. THE CONTACT STATED THAT THE DEALERSHIP HAD INFORMED HIM LAST WEEK THAT THE PARTS WERE NOT STILL AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181098January 30, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I OWN A JEEP GC LIMITED, LAST WEEK THE HEATER FAILED ON THE PASSENGER SIDE VENTS, AND HAVE NOT BEEN RESTORED YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180954January 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT/VENTILATION SYSTEM FAILING TO TEMPER AIR IN CABIN PROPERLY DUE TO DEFECTIVE BLEND AIR DOOR MECHANISM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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