Jeep Grand Cherokee Complaints (1997)

991 consumer complaints on file.

#10616227July 25, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE SHUT OFF. AS IF POWER HAD BEEN DISCONNECTED. AFTER COMING TO A COMPLETE STOP STARTED RIGHT BACK UP, AFTER A WHILE NOW IT IS BACKFIRING, STALLING OUT, BUCKING. I HAVE READ MORE COMPLAINTS ABOUT THIS SAME EXACT PROBLEM THE I CARE TO READ. MOST OF THE TIME THEY LEAD TO THE PCM. AND IM CANNOT FIGURE OUT WHY JEEP HASN'T FIGURED OUT THE PROBLEM. I CANNOT AFFORD TO KEEP THROWING MONEY INTO THE CAR TO KEEP IT RUNNING. LET ALONE I CANNOT AFFORD TO BUY A NEW VEHICLE. I HAVE REPLACED MORE SENSORS THEN I CARE TO MENTION AND HAVE TRIED ALL THE DIY TACTICS. NOW MY MUFFLER IS EXPLODED. THAT BATTERY KEEPS DYING AND I AM FORCED TO BORROW A FAMILY MEMBERS CAR TO GET BACK AND FORTH TO WORK BECAUSE JEEP CANT FIX THE PROBLEM. IT HAS GONE TO A SHOP JUST TO BE TOLD "WE CANT FIND THE PROBLEM". IT IS UNSAFE FOR IT TO STALL OUT AND BACKFIRE IN THE MIDDLE OF THE HIGHWAY. AND IT IS KILLING MY FINANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610109July 13, 2014
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
JUST HAVING PROBLEMS WITH SHIFTING AND ELECTRICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604299June 18, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598045June 13, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597542June 11, 2014
STRUCTURE:BODY
TL * THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596196June 4, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594379May 27, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNED A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE WAS CRASHED INTO FROM THE REAR AND THE VEHICLE IMMEDIATELY CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE).THE MANUFACTURER WAS MADE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/10/14 *BF UPDATED 8/29/2017*CN
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10593223May 21, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND DID NOT HAVE A TIME FRAME FOR THE RECALL PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588380May 14, 2014
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 1997 A GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588412May 14, 2014
AIR BAGS, STEERING
I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10584530April 23, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584139April 22, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1997 GRAND JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS NOT ADVISED OF WHEN THE PART WOULD BECOME AVAILABLE TO HAVE THE DEFECT REMEDIED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583287April 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 06/10/14*LJ UPDATED 06/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583070April 16, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579117April 11, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS NOTIFIED BY THE DEALER AND MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575742March 30, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHEN I STOP WITH THE BRAKE FIRMLY APPLIED THE ENGINE SURGES SOMETIMES AND DIES. IF I PUT IT IN PARK AND IT WILL RESTART AND I CAN PROCEED. THIS HAPPENS AT TRAFFIC SIGNALS, WHEN STOPPED, WAITING TO TURN, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574226March 23, 2014
POWER TRAIN, SERVICE BRAKES, FUEL SYSTEM, GASOLINE
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573839March 20, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572952March 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT ALERTED OF THE DELAY IN THE REPAIR. THE VEHICLE THE VEHICLE WAS NOT REPAIRED. THE VEHICLE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567523March 6, 2014
ENGINE, POWER TRAIN
I RECEIVED MY SAFETY RECALL NOTICE OVER 2 MONTHS AGO,AND HAVE NOT YET HEARD FROM ANY DEALER #VC741345 N45 BESIDES THE GAS TANK PROBLEM,MY JEEPS IGNITION JUST TURNS OFF WHILE I'M DRIVING.IT REALLY SCARES ME TO DEATH.PLUS AFTER DRIVING FOR ATLEAST 30 MINUTES,AND I PUT MY CAR IN PARK TO TURN OFF,THE CAR KEEPS MOVING FORWARD,LIKE A JERK MOTION,I'M DISABLED & ON SS & CAN'T AFFORD TO BUY ANOTHER CAR.PLEASE INCLUDE MY CAR IN THE RECALL FOR THE IGNITION REPLACED[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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