Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#11196421April 15, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICED AT KONA AUTO CENTER (76-6353 KUAKINI HWY, KAILUA, HI 96740, (808) 329-4408), BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,064. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186616March 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174235February 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, IT WAS DIFFICULT TO START THE VEHICLE. ADDITIONALLY, THE KEY SEIZED IN THE IGNITION. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (LOCATED AT 21560 HALL RD, CLINTON TWP, MI 48038, (586) 465-7210) WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE IN THE WIN MODULE. THE CONTACT WAS INFORMED THAT THE WIN MODULE AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174246February 4, 2019
UNKNOWN OR OTHER
I LIVE IN MICHIGAN, WE HAD SNOW AND VERY COLD CONDITIONS LAST WEEK (JANUARY 31 2019), I WAS LOADING GROCERIES INTO THE BACK OF MY JEEP AT MY GROCERY STORE AND THE HATCH FAILED TO STAY OPEN. THE CORNER OF THE HATCH HIT ME IN THE HEAD WHEN IT CAME DOWN. I DIDN'T REALIZE IT AT THE TIME, BUT I HAD CRACKED MY HEAD OPEN AND NEEDED TO GET STAPLES TO CLOSE THE WOUND. I WASN'T SURE IF THE STRUTS OF THE HATCH WERE BAD OR IF IT WAS WEATHER RELATED, BUT IT COULD HAVE BEEN EVEN WORSE HAD IT HIT ME IN A DIFFERENT LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170307January 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
I WAS DRIVING DOWN A BUSY ROAD AND ALL MY WARNING LIGHTS CAME ON AT ONCE-ABS, CHECK ENGINE, BATTERY, ETC. ALL MY LIGHTS STARTED TO FLICKER. MY HEAD LIGHTS BEGAN TO GET VERY DIMMED SO I TRIED SWITCHING MY FOG LIGHTS OR HIGH BEAMS ON BUT THAT ONLY MADE IT WORSE AND THE LIGHTS COMPLETELY TURNED OFF. MY WINDSHIELD WIPERS BEGAN GOING VERY SLOW MAKING IT REALLY HARD TO SEE AS IT WAS RAINING. I WAS ABLE TO PULL ONTO A SIDE STREET. MY CAR FELT STRANGE WHILE DRIVING LIKE I WASNT ABLE TO ACCELERATE SO ONCE I WAS ABLE TO PULL OFF ON THE SIDE SOMEWHERE AND GET MY CAR IN PARK, ALL MY LIGHTS FLICKERED HEAVILY AND SHUT OFF 1 BY 1 AND THEN MY CAR LOST ALL POWER COMPLETELY. I HAD TO HAVE MY CAR TOWED BACK HOME BC NOTHING WOULD START IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154530November 28, 2018
UNKNOWN OR OTHER
VEHICLE WILL START WITH NO PROBLEM, WHEN PUTTING THE VEHICLE IN PARK, THEN TURNING THE KEY TO THE LEFT TO TURN THE VEHICLE OFF, THE KEY WILL ONLY TURN TO THE LEFT TO CUT OFF ENGINE AND STOP, CANNOT CONTINUE TO TURN KEY ALL THE WAY TO THE LEFT TO FINISH LETTING ENGINE RECOGNIZE THE VEHICLE IS IN THE PARK POSITION, CANNOT LEAVE KEY IN VEHICLE DO THE BATTERY WILL BECOME DEAD. HAVE TO KEEP CRANKING UP VEHICLE UNTIL THE KEY CONTINUES WILL TURN ALL THE WAY TO LEFT TO BE REMOVED....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152198November 17, 2018
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION AFTER PARKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149594November 6, 2018
ELECTRICAL SYSTEM, SUSPENSION
KEY WILL NOT CLICK AND TURN OFF COMPLETELY AFTER SHUTTING VEHICLE OFF. WHILE DRIVING MY VEHICLE, IT DRIVES A LITTLE ROUGH AS FAR AS GOING OVER A ROUGH PATCH IN THE ROAD AND IT HITS REALLY HARD. AS IF THE SHOCKS AND OR STRUTS ARE GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144608November 1, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2008 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. (NOT EVEN CLICK TO INDICATE STARTER)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132295September 29, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
VEHICLE HAS RANDOMLY SHUT DOWN COMPLETELY WHILE DRIVING. LOSS OF POWER, POWER STEERING AND BRAKES. VERY DANGEROUS. TOOK TO DEALER AND LEFT FOR A WEEK FOR THEM TO TEST AND REPLICATE AND REPAIR. THEY SAID THEY WERE UNABLE TO. THIS HAS HAPPENED 3 TIMES. EACH TIME, SO FAR, I HAVE BEEN ABLE TO COAST TO A STOP OUT OF TRAFFIC, BUT I FEAR THAT IT MAY HAPPEN IN A LESS FORTUNATE SETTING. IT HAPPENED AGAIN TODAY, JUST DRIVING STRAIGHT AHEAD DOWN THE ROAD. CHECK ENGINE LIGHT COMES ON AND A RED LIGHTING BOLT LIGHT ALSO COMES ON OVER ON THE RIGHT SIDE OF THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124727September 6, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED ON SEVERAL OCCASIONS. TWIN CITY DODGE CHRYSLER JEEP RAM (650 SAGAMORE PARKWAY SOUTH, LAFAYETTE, INDIANA 47905, (765) 588-4077) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE WIRE THAT CONNECTED THE STARTER TO THE IGNITION NEEDED TO BE REPLACED. THE DEALER STATED THAT THE STARTER WAS SHORT CIRCUITED DUE TO THE FAULTY WIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120668August 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD, OWINGS MILLS, MD) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA TO GET A SCHEDULE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111496July 16, 2018
ELECTRICAL SYSTEM, ENGINE
SOMETIMES WHEN THE AUTO ENGINE SHUT OFF FEATURE IS ENABLED. WHEN RELEASING THE BRAKE THE CAR FAILS TO RESTART. TO GET THE CAR RESTARTED THE VEHICLE MUST POWERED COMPLETELY OFF AND RESTARTED. THIS HAS HAPPENED WHEN ATTEMPTING TO TURN ON TO BUSY STREETS WHERE IT COULD HAVE BEEN CATASTROPHIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110995July 12, 2018
AIR BAGS
BACKED UP IN STORE PARKING LOT, PUT IN DRIVE AND AIR BAG ON STEERING WHEEL EXPLODED. DID NOT HIT ANYTHING, NO OTHER VEHICLES NEAR, BAG JUST EXPLODED. CAUGHT ON STORE SECURITY TAPE, 2 EYE WITNESSES, POLICE REPORT FILED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11110484July 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE STARTER MADE AN ABNORMAL CLICKING SOUND WHILE THE CONTACT ATTEMPED TO RESTART THE VEHICLE. THE CONTACT MADE FOUR ATTEMPTS, BUT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM (14375 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (239) 481-2600) WHERE THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 159,208. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099401June 3, 2018
AIR BAGS
AIR BAG LIGHT KEEPS GOING OFF & ON, WHEN DRIVING, LOCAL COUNTY ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098653May 29, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SHIFT INTERLOCK SYSTEM BECAME STUCK AND CAUSED THE VEHICLE TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE IGNITION MALFUNCTIONED AND THE VEHICLE WOULD EITHER FAIL TO START OR CONTINUE TO RUN AFTER THE IGNITION WAS TURNED OFF. FURTHERMORE, THE CONSOLE LIGHTING SYSTEM FAILED TO REMAIN ILLUMINATED. JOHNSON DODGE CHRYSLER JEEP RAM IN BUDD LAKE, NEW JERSEY, 07828 WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096773May 18, 2018
AIR BAGS, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE FOBIK WHEN INSERTED DOES NOT TURN VEHICLE ON (ACTS LIKE VEHICLE BATTERY IS DEAD) BUT WHEN KEY IS REMOVED AND REINSTALLED IT WILL THEN CRANK. THEN OTHER TIMES IT CRANKS BUT IS LIKE IT'S IN OFF POSITION (INSIDE LIGHTS NOR RADIO COMES ON) ALSO, AFTER ACTING UP THE AIRBAG LIGHT STAYS ON WITHOUT FLASHING OR GOING OFF. WINDSHIELD WIPERS "MOTOR" DOESN'T FUNCTION PROPERLY (WORKS BUT STOPS IN FROM OF DRIVERS WINDOW AREA) UNTIL IT'S PUT ON HIGH SPEED. THESE ISSUES OCCUR BEFORE AND AFTER VEHICLE IS STARTED. BOTH AREAS OF CITY STREET AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094134May 16, 2018
ELECTRICAL SYSTEM
WHEN I ATTEMPT TO PUT THE CAR IN PARK, MY KEY GETS STUCK AND DOES NOT TURN ALL THE WAY TO THE LEFT TO THE "OFF" POSITION. IT GETS STUCK MIDWAY, SO I HAVE TO TURN IT TO THE RIGHT TO RESTART THE ENGINE AGAIN AND THEN BACK TO THE LEFT. I HAVE TO DO THIS MULTIPLE TIMES BEFORE THE KEY SLIDES ALL THE WAY LEFT INTO THE OFF POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093661May 14, 2018
FUEL/PROPULSION SYSTEM
WHEN PUMPING FUEL AT A GAS STATION, THE FUEL SPILLS OVER IN LARGE AMOUNTS ONTO MY JEEP, FENDER AND ONTO THE GROUND. THIS HAS HAPPENED MORE THAN ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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