Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#8007942April 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES WHILE DRIVING AT 60 MPH CONSUMER PRESS ON BRAKE AND STEERING WHEEL STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT. CONSUMER DROVE TO DEALER AND THEY STATED THAT THE PROBLEM WAS CAUSED BY WARPED ROTORS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007683April 16, 2002
SEAT BELTS:FRONT:WEBBING
RIGHT REAR PASSENGER SHOULDER BELT DETACHED FROM FRAME OF VEHICLE, NEAR REAR WINDOW. VEHICLE HAS NOT BEEN EXAMINED BY DEALER YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007720April 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES, FRONT ROTORS WERE REPLACED BY CONSUMER. *AK AT APPROXIMATELY 20,000 MILES THE ROTORS BECAME WARPED, THE FRONT END WOULD VIBRATE VIOLENTLY CAUSING UNSAFE CONDITIONS, CONSUMER REPLACED 1 ROTOR, CONSUMER FEELS THE ORIGINAL ROTORS ARE MADE OF VERY POOR METAL THAT WEARS QUICKLY AND DOES NOT CONDUCT HEAT WELL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007409April 11, 2002
STRUCTURE
VEHICLE IS BLOWN OUT OF ITS LANE WHEN IT IS MODERATELY WINDY. DEALER NOTIFED. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007414April 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES VEHICLE SHAKES, DEALER DETERMINED THAT FRONT ROTORS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007416April 11, 2002
SUSPENSION:FRONT
FRONT OF VEHICLE SHIMMIES AND STEERING WHEEL SHAKES AT ANY TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007264April 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION
VEHICLE HAS BEEN IN TO DEALER THREE TIMES ALREADY FOR ROTORS, AND PROBLEM STILL OCCURS, VEHICLE SHAKES WHEN BRAKES ARE APPLIED. CONTACTED DEALER. *AK CONSUMER STATES NOISE FROM RIGHT FRONT OF CONSOLE. THE AIR CONDITIONER DOES NOT COOL ENOUGH DUE TO LEAKAGE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007274April 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE WILL START TO SHAKE WHEN APPLYING THE BRAKES. STEERING WHEEL WILL ALSO STARTS TO VIBRATE.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007320April 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES PEDAL WOULD PULSATE AND STEERING WHEEL VIBRATE, AND BECOME AGITATED. ROTORS HAS WORN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760397April 8, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
MUST BE A DEFECT WITH ALL CHEROKEES'S(GRAND LAREADO) 2001 AND UP .. ALL HAVE STEERING PROBLEMS THIS IS MY 3RD ATTEMPT TO TRY TO GET CORRECTED .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760431April 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY COMPLAINT HAS BEEN FILED WITH DAIMLER-CHRYSLER, THEIR FILE REFERENCE IS 9879536.THE BRAKE ROTORS WERE REPLACED AT ABOUT 14,000 MILES DUE TO WARPAGE. THE SAME CONDITION HAS RECURRED NOW AT 30,120 MILES (I.E., THE NEW ROTORS HAVE ABOUT 16,000 MILES ON THEM. THE DEALER SAYS THAT JEEP USES A POOR QUALITY PRODUCT FROM THEIR SUPPLIER. WHILE THE WARRANTY IS 12,000 MILES, THE ROTORS MEET THAT MINIMUM. HOWEVER, OTHER MANUFACTURERS APPLY A 36,000 MILE WARRANTY ON THEIR BRAKE SYSTEMS WITH THEIR ROTORS NOT WARPING AT ALL, EVEN BEYOND THEIR WARRANTY PERIOD. FOR EXAMPLE, MY BROTHERS FORD F150 HAS OVER 70,000 ON THE ORIGINAL BRAKES & PADS, WITH ABOUT 1/4 " PAD REMAINING...AND NO WARPAGE, NOR "SKEWING" ON THE ROTORS. IT IS MY FEELING THAT JEEP HAS A POTENTIALLY DANGEROUS BRAKE SYSTEM ON THE ROAD. FURTHERMORE, SINCE THE OTHER 19 NHTSA REPORTS THAT I'VE READ HAVE NO ACCIDENTS OR PROPERTY LOSSES, THERE HAS BEEN NO AFFIRMATIVE ACTION TAKEN ON JEEP. NEVERTHELESS, IF JEEP WANTS TO CUT COSTS, DON'T DO IT WITH A CRITICAL SAFETY SYSTEM LIKE THE BRAKES. THEIR ROTORS JUST BARELY LAST THROUGH THE WARRANTY PERIOD. BUT JUST WAIT UNTIL THERE IS A DEATH DUE TO THE FAILED BRAKES. I'M MOST DISAPPOINTED IN DAIMLER AND CHRYSLER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760350April 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I LEFT MY JOB SITE, EXITING AT A GATED DRIVEWAY. I PLACED THE CAR IN PARK, OR SO I THOUGHT, AND OPERATED THE PARKING BRAKE. I THEN EXITED THE VEHICLE WITH THE MOTOR STILL RUNNING, IN ORDER TO CLOSE THE GATE BEHIND THE VEHICLE. AS I TURNED BACK TO THE VEHICLE, AFTER LOCKING THE GATE, I IMMEDIATELY NOTICED THAT THE "REVERSE BACK-UP LIGHTS" WERE ON. THAT WAS A POSITIVE INDICATION THAT THE VEHICLE'S TRANSMISSION WAS IN "REVERSE" NOT "PARK." LUCKILY, THE VEHICLE DID NOT MOVE TOWARDS ME. I THEN RE-ENTERED THE VEHICLE VIA THE DRIVER SIDE DOOR, AND OBSERVED THAT THE GEAR SHIFT LEVER WAS ACTUALLY IN "REVERSE" CONFIRMING WHAT WAS INDICATED BY THE BACK UP LIGHTS BEING ON. PUZZLED THAT THIS HAPPENED, I ATTEMPTED ON SEVERAL TRIES OF SHIFTING THE GEAR SHIFT LEVER TO ASCERTAIN IF I COULD RECREATE THE SAME CONDITION (I.E., OF SHIFTING INTO "PARK" BY "FEEL" AND ACTUALLY STOPPING IN "REVERSE" ONE POSITION SHORT OF THE "PARK" POSITION). I WAS ABLE TO DO SO, THAT IS, INCORRECTLY STOPPING AT "REVERSE." SINCE I DRIVE THIS CAR AT NIGHT MOST WEEKNIGHTS, I WOULD NORMALLY SHIFT THE CAR INTO "PARK" BY FEEL. PLEASE NOTE THAT I SPENT NEARLY SIX YEARS SERVICING JEEPS, TRUCKS AND OTHER WHEELED VEHICLES FOR THE NATIONAL GUARD AS A RESERVIST, AND AS SUCH FEEL FULLY QUALIFIED TO OFFER THE FOLLOWING DESCRIPTION OF THE PROBLEM. SUFFICE IT TO ALSO POINT OUT THAT THE PARKING BRAKE WILL NOT HOLD THE VEHICLE FROM MOVING WHILE FULLY OPERATIONAL IF THE ACCELERATOR IS PRESSED WHILE THE VEHICLE IS IN "REVERSE." THE "DEFECT" OR SHORTCOMING IN THIS CASE, APPEARS TO BE THE RESULT OF A FAULTY SAFETY BUTTON THAT IS AN INTEGRAL PART OF THE GEAR SHIFT LEVER MECHANISM. I NOTICED A DISTINCT PATTERN OF THE SHIFT LEVER STOPPING AT "REVERSE" AS IF IN "PARK" IF THE BUTTON IS NOT COMPLETELY PRESSED WHILE SHIFTING THE LEVER FORWARD TOWARDS "PARK." THE BUTTON MECHANISM HAS A RANGE OF MOTION THAT ALLOWS AN INCOMPLETE PROTECTIVE ACTION, STOPPING THE LEVER AT "REVERSE" ONE NOTCH SHORT OF "PARK."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760359April 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL SHOOK WHEN BRAKING AT 50MPH+ DUE TO WARPED ROTORS. CAR HAS LESS THAN 10,000 MILES. DEALER RESURFACED FRONT ROTORS - NO COST (THIS TIME)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759879March 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL SHAKES EXCESSIVELY CAUSING LOSS OF CONTROL WHEN BRAKES ARE APPLIED WHEN GOING DOWN EVEN A SLIGHT GRADE. PRIVATE MECHANIC SAYS ROTORS NEED TO BE REPLACED, ALTHOUGH PADS ARE BARELY 1/4 GONE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006385March 26, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING THE STEERING WHEEL MAKES A GRINDING NOISE. DEALER HAS BEEN NOTIFIED OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006386March 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING OR STOPPING THE VEHICLE STALLS WITHOUT WARNING, THE DEALER HAS BEEN CONTACTED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006290March 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING THERE WAS VERY BAD VIBRATION. TOOK VEHICLE TO MECHANIC, AND THEY STATED THE ROTORS WERE WARPED.*AK.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005689March 14, 2002
AIR BAGS:FRONTAL
FRONT COLLISION AT 20-25 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED WHIPLASH, DAMAGE TO VEHICLE WAS $ 8000.00. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#759360March 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS REQUIRED MACHINING AFTER 18,000 MILES. ROTORS HAD WARPED. DEALER WILL NOT COVER REPLACEMENT OR REPAIR. ROTOR ARE CONSIDERED TO BE PART OF BRAKE SYSTEM WHICH ONLY HAS A 12,000 MILE, 12 MONTH WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005382March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKE AT ANY SPEED STEERING WHEEL SHAKES. DEALER DETERMINED THE FRONT ROTORS ARE WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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