Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10176639December 20, 2006
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
ABOUT EVERY YEAR THE TAILLIGHT/BRAKE LIGHT SOCKETS CORRODE AND THE LIGHTS QUIT FUNCTIONING. CLEANING THEM SOLVES THE PROBLEM. WE LIVE IN PHOENIX AREA AND SO MOISTURE IS NOT A FACTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176641December 20, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
THE ENTIRE ELECTRICAL SYSTEM SUDDENLY FAILED. THIS HAPPENED 4 TIMES, 3 TIMERS WHILE VEHICLE AS RUNNING AND TWICE AFTER THE DEALER "FIXED" IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176540December 19, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HER 2000 JEEP CHEROKEE REGARDING THE ELECTRIC RADIATOR FAN. THE CONTACT STATES THAT SHE HAS HAD THIS REPAIR DONE ON THE ENTIRE ELECTRIC RADIATOR FAN BACK ON JULY 27,2006. THE CONTACT STATES THAT SHE SENT A LETTER TO CHRYSLER REGARDING THIS REPAIR ORDER AND WAS TOLD THAT THEY WILL NOT REIMBURSE HER FOR HER REPAIR ON THE ENTIRE ELECTRIC RADIATOR FAN. THE CONTACT SAID THAT CHRYSLER SAID THEY WILL NOT REIMBURSE HER BECAUSE THE MOTOR WENT BAD INSTEAD OF THE BLADE, BUT IF THE BLADE HAD GONE BAD THEY WOULD HAVE REIMBURSED HER. THE CONTACT WOULD LIKE TO HAVE REIMBURSEMENT FOR THE PARTS AND LABOR BUT WOULD BE HAPPY IF CHRYSLER WOULD REIMBURSE HER FOR THE PARTS. THE CONTACT HAS A PROBLEM THAT CHRYSLER STATED THAT THEY SAID, IF THE BLADES HAD SHATTERED AND CREATED MORE DAMAGE TO THE MOTOR REIMBURSEMENT WOULD BE IN ORDER. THE CONTACT HAS PROVIDED THE INVOICE OF REPAIR AND THE LETTER TO DAIMLER CHRYSLER ABOUT THE REIMBURSEMENT FOR REPAIRS. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176569December 19, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*- THIS COMPLAINT IS REGARDING NHTSA CAMPAIGN ID NUMBER : 06V199000. THE CONTACT STATES THAT SOMETIME IN THE BEGINNING OF JULY, WHILE STOPPED AT AN INTERSECTION HE HEARD A LOUD NOISE. HE PULLED OVER AND COULD SEE THAT THERE WAS ANTI-FREEZE LEAKING FROM HIS VEHICLE AND ALSO THAT HIS ELECTRIC FAN CAME APART. THE CONTACT TOOK THE VEHICLE INTO THE DEALERSHIP AND PAID FOR THE REPAIR. THE CONTACT REALIZED AFTER HIS REPAIR WAS COMPLETED THAT THERE WAS A RECALL FOR HIS VEHICLE. THE CONTACT IS LOOKING TO GET REIMBURSED FOR HIS REPAIR DONE ON HIS VEHICLE AND STATES THAT THE MANUFACTURER HASN'T GOTTEN BACK TO HIM REGARDING REIMBURSEMENT. IF ANY INVOICES FOR REPAIR ARE NEEDED CONTACT CAN PROVIDE A COPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176592December 19, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1) NO SIGN OF FAILURE, JUST HAPPENED OUT OF NO WHERE 2)NO HEAT FROM PASSENGER SIDE OF VEHICLE AT ALL, NO FLOOR HEAT, NO FRONT VENT HEAT, AND MOST IMPORTANTLY, NO WINDSHIELD DEFROST HEAT, CAUSING A LOT OF FOG AND POOR VISIBILITY DURING THESE COLD MONTHS... 3)HAVE NOT DONE ANYTHING TO FIX ISSUE, COST OF REPLACEMENT PARTS AND LABOR IS $2000, DOWN TIME OF VEHICLE IS 2 DAYS TO FIX...A LOT OF WORK FOR A NOVICE LIKE MYSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176317December 17, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER DOES NOT WORK ON THE DRIVERS SIDE, COST TO FIX IS RIDICULOUS AND I CANNOT BELIEVE THAT SOMETHING THIS EXPENSIVE HAPPENS SO OFTEN ON THIS VEHICLE. I HAVE READ DOZENS OF ACCOUNTS FROM OTHER WJ JEEP OWNERS HAVING THIS PROBLEM! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176250December 15, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE EXPERIENCED EXTREME PULSING AND JERKING WHILE APPLYING OUR BRAKES. THIS PROBLEM MANIFESTED AT ABOUT 10,000 MILES. WE HAD THE PROBLEM REPAIRED (DEALER SAID THE ROTORS WERE WARPED). THIS PROBLEM IS NOW OCCURRING AGING AT 20,000 MILES. THE PULSING IS EXTREME AND WE ARE NOT CONFIDENT IN THE SAFETY OF OUR BRAKES. WE ARE NOW FORCED TO PAY AGAIN TO HAVE THIS REPAIRED. JEEP ISSUED A TSB BUT NOT A RECALL - THIS IS A VERY COMMON PROBLEM AND DIRECTLY RELATES TO THE SAFETY OF THEIR VEHICLE. THEY SHOULD ISSUE A RECALL AND FIX THE PROBLEM FOR EVERYONE. A CLASS ACTION LAWSUIT HAS BEEN FILED AS THIS PROBLEM IS SO PREVALENT YET JEEP REFUSES TO TAKE RESPONSIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175980December 12, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOORS HAVE FAILED 2X. THIS IS EXTREMELY DANGEROUS AS I NO LONGER HAVE DEFROST ON THE FRONT WINDSHIELD. THIS COSTS OVER $1000 TO FIX. THE BLEND DOORS HAVE FLAPS TO CONTROL THE HOT AND COLD AIR FOR THE HVAC. MINE WAS STUCK ON COLD, AND THERE IS NO WAY TO DEFROST MY CAR. I CAN NOT AFFORD ANOTHER $1000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175742December 11, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NO ONE WAS KILLED, POTENTIAL LOCK OUT OF VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175708December 10, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, UNKNOWN OR OTHER
NO HEAT FROM PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. BLEND DOOR ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175294December 6, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V199000 ON THE VEHICLE REGARDING THE COOLING SYSTEM; FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175054December 4, 2006
ELECTRICAL SYSTEM
WHEN THE LIGHTS ARE ON, THE BRAKE LIGHTS GO OUT WHEN THE BRAKE PEDAL IS USED. MY MECHANIC TOLD ME THE DEALERSHIP HE BOUGHT PARTS FROM TOLD HIM THIS IS A KNOWN PROBLEM WITH JEEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175096December 4, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE BRAKES FAILED TO WORK. THE SERVICE DEALER REPLACED THE RIGHT AND LEFT ROTORS. THE ROTORS WERE REPLACED EVERY 12,000 MILES. UPDATE 4/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174963December 2, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UNDER DASH AIR CONDITION/HEATER MODULE MELTED WIRES AND THE MODULE IT SELF. REPLACE WITH PARTS IT MELTED SECOND TIME AND DRIVER SIDE HEATER AND AIR CONDTIONER WORKS PASSENGER SIDE AIR CONDITIONER WORKS BUT NOT THE HEATER. REPLACED DAMAGED PARTS THIRD TIME WITH REPAIR KIT STILL DRIVER SIDE HEATER AIR CONDITIONER WORKS AND PASSENGER SIDE ONLY AIR CONDITIONER. I AM AFRAID IT IS A ON GOING PROBLEM AND ONE DAY IT MIGHT COUGHT FIRE. IN PAST SIX YEARS I DID NOT HAD A WORKING AIR/HEATER FOR ABOUT THREE YEARS WHEN UNDER WARANTY TOOK IT TO THE DEALER BUT THEY DID NOT FIX IT SAYIN IT WILL COST ME TOO MUCH MONEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174717November 29, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THERE WAS A WHINING NOISE COMING FROM THE FRONT OF THE VEHICLE. SHORTLY THEREAFTER, THE HEAT GAUGE SPIKED TO 300. THE VEHICLE WAS STOPPED, AND THE ENGINE COMPARTMENT WAS INSPECTED. THE FLUID IN THE RADIATOR WAS AUDIBLY BOILING, AND THE COOLING FAN HAD CEASED TO FUNCTION. THE VEHICLE WAS THEN DRIVEN BACK TO THE RESIDENCE. THE VEHICLE WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 06V199000, WHICH PERTAINS TO THE COOLING FAN. THE VEHICLE WAS NOT INCLUDED IN THE VEHICLE DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174517November 28, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V199000 ON THE VEHICLE REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174579November 28, 2006
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OPERATED AT A REDUCED SPEED, AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE FUEL INJECTORS WERE DROPPING AT DIFFERENT TIMES INSTEAD OF TOGETHER, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174451November 27, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, POWER TRAIN:AUTOMATIC TRANSMISSION
ON SUNDAY SEPTEMBER 4, 2005 WHILE RETURNING FROM A 220 MILE TRIP THE RADIATOR FAN ON OUR 2000 JEEP GRAND CHEROKEE FRACTURED AND SEPARATED, CAUSING RUPTURE OF RADIATOR, COOLANT LOSS AND RAPID OVERHEATING. THE VEHICLE WAS TOWED TO FIRESTONE AUTO REPAIR WHERE THE RADIATOR, FAN AND SHROUD ASSEMBLY WERE REPLACED. THE VEHICLE WAS PICKED UP ON SEPTEMBER 7, 2005. IT BECAME APPARENT WHEN LEAVING FIRESTONE THAT THE TRANSMISSION HAD SUFFERED DAMAGE AS A RESULT OF THE OVERHEATING. THE VEHICLE WAS TAKEN TO PANHANDLE TRANSMISSION WHERE A REBUILT TRANSMISSION WAS INSTALLED. A RECALL NOTICE WAS ISSUED BY DAIMLER-CHRYSLER IN OCTOBER 2006. INVOICES, CREDIT CARD STATEMENTS AND CANCELED CHECK WAS SUBMITTED TO DAIMLER CHRYSLER AS PROOF OF DEFECT AND SUBSEQUENT DAMAGE REPAIR. DAIMLER-CHRYSLER REIMBURSED THE COST OF THE FAN, RADIATOR AND SHROUD REPLACEMENT ON NOVEMBER 16, 2006 IN THE AMOUNT OF $1003.89 BUT NO REIMBURSEMENT FOR THE DAMAGE CAUSED TO THE TRANSMISSION ($1350.00) DUE TO RADIATOR FAILURE AND RAPID OVERHEATING OF THE TRANSMISSION COOLANT SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174268November 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PULSATION AND HEAVY VIBRATION DURING NORMAL BRAKING. THIS IS DUE TO DEFECTIVE BRAKE COMPONETS I.E. WARPING OF ROTORS CAUSED BY HEAT FRICTION FROM INFERIOR METAL AND OR MANUFACTURING PROCESS. THE CLASS ACTION SUIT FILED AGAINST DAIMLER/CHRYSLER ONLY COVERS VEHICLES THAT WERE UNDER THE STANDARD WARRANTY PERIOD. ALTHOUGH D/C ISN'T ADMITTING GUILT, THE PROPOSED SETTLEMENT WILL COVER ONLY THOSE VEHICLES THAT QUALIFY UNDER THEIR RULES. THE ATTORNEYS FOR THE SETTLEMENT CLASS DID NOT LITIGATE A CLAIM OR EVEN CONTEST THE RIGHTS OF THE CLASS MEMBERS WHO WERE NOT COVERED BY THE WARRANTY WHEN THE FAILURES OCCURRED. ALL OF THE CLASS MEMBERS WHO HAD THIS PROBLEM NEED TO BE COMPENSATED FOR THESE REPAIRS. YOUR AGENCY NEEDS TO TAKE ACTION AND REVIEW ALL OF THE DATA AND EVIDENCE THAT PROVES THIS IS A SERIOUS ISSUE, AND EITHER HAVE A RECALL OR ASK D/C TO REPAIR ALL OF THE DEFECTIVE VEHICLES, BEFORE THESE PARTS TOTALLY FAIL AND CAUSE DEATH OR INJURY! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173944November 21, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V199000 ON THE VEHICLE REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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