Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10930098December 5, 2016
UNKNOWN OR OTHER
THE IGNITION SWITCH WILL NOT TURN ON WITH THE KEY AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909401September 23, 2016
SERVICE BRAKES, ENGINE, STEERING
FOR GOING ON 2 MONTHS NOW MY CAR HAS STALLED AT THE MOST INCONVENIENT TIMES. TURNING INTO GAS STATIONS, STOPPING AT STOP LIGHTS, DRIVING ON BUSY STREETS GOING UP TO 50MPH. USUALLY I CAN JUST POP IT INTO NEUTRAL AND RESTART IT BUT AS OF LATE, IT WON'T TURN BACK OVER UNTIL I REPLACE THE IGNITION FUSE. I HAVE REPLACED THAT FUSE TWICE NOW, REPLACED THE MAP SENSOR, REPLACED THE FUEL FILTER, YET NOTHING HAS OFFERED A PERMANENT SOLUTION TO THIS PROBLEM. AS YOU CAN CLEARLY TELL, THIS IS A VERY DANGEROUS PROBLEM TO BE HAVING AND BY READING THROUGH THESE COMPLAINTS I SEE I AM FAR FROM ALONE. NOT TO MENTION THE COST ASSOCIATED WITH HAVING TO REPLACE ALL OF THESE PARTS (PER ADVICE FROM MECHANICS) WHILE GETTING NOWHERE. PLEASE FIX THIS OR FIGURE OUT WHAT IS CAUSING IT BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. I'D ALSO LIKE TO NOTE MY 1999 JEEP GRAND CHEROKEE LIMITED WAS HAVING THIS SAME PROBLEM BEFORE I JUNKED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909403September 23, 2016
AIR BAGS
WHEN EXITING THE EXPRESS WAY YESTERDAY, MY AIRBAG LIGHT TURNED ON AND DINGED ABOUT 3 TIMES AND TURNED OFF. THIS IS THE FIRST TIME MY GRAND CHEROKEE LAREDO HAS DONE THIS IN THE YEAR THAT I HAVE OWNED IT. I'D LIKE TO NOTE MY PREVIOUS CAR, A 1999 JEEP GRAND CHEROKEE LIMITED, WOULD HAVE THIS ISSUE EVERYDAY. IT IS NOT SAFE FOR MY AIRBAGS TO BE DISABLING WHILE MY CAR IS IN MOTION. ESPECIALLY SINCE IT IS HAVING A STALLING ISSUE AS WELL. THIS COULD BE FATAL GIVEN THE RIGHT CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906851September 15, 2016
FUEL/PROPULSION SYSTEM
I PRESENTLY DON'T HAVE A PICTURE OF THE GAS POURING OUT FROM THE GAS TANK AREA. I CAN GET YOU ONE UPON YOUR REQUEST. THEIR IS ALREADY A INVESTIGATION ON MY JEEP IN THE WORKS. THE PROBLEM IS GETTING WORSE. THE FUMES ARE MAKING ME SICK FROM WITHIN. MY GAS TANK IS LEAKING FROM SOMEWHERE. I'VE WAS PULLED OVER FROM A STRANGER ON THE ROAD AFTER FILLING THE TANK UP TWICE IN ONE WEEK LAST WEEK. THE MAN SAID MY GAS IS LEAKING OUT. I ASK HOW HE KNEW AND HIS RESPONSE WAS MY FUMES WERE COMING INTO HIS CAR AND MY TANK UNDER THE JEEP WAS WET. I GOT OUT AND WENT TO INVESTIGATE TO SEE FUEL POURING OUT FROM UNDERNEATH THE GAS TANK. I IMMEDIATELY DROVE HOME AND PARKED MY JEEP. I OBSERVE DEAD GRASS IN MY YARD ALSO WHERE ITS PARKED. THIS TYPE OF SMELLING OF FUMES AND WITNESSES OF MY FUEL WASTING ON THE GROUND IS A CONSISTS OCCURRENCE FROM STRANGERS. BOTH TRAVELING ON THE STREETS OF DAYTONA BEACH FLORIDA, PARKED AT MY FRIENDS HOUSE AS WELL AS MY OWN YARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899811August 31, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894056August 8, 2016
SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING, THE DRIVER SEAT FRACTURED AND RELOCATED TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT TRACK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883842July 10, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE STALLS AFTER REACHING OPERATING TEMPERATURE WHILE NEGOTIATING TRAFFIC OR DRIVING, REGARDLESS OF CONDITIONS OR DRIVING HABITS, AT HIGHWAY SPEEDS OR IN A PARKING LOT. HAS STALLED NUMEROUS TIMES AT WORST POSSIBLE TIMES. NO CODES. NO WARNING: IN TRAFFIC. AT STOP LIGHTS. PULLING INTO GAS STATIONS. ETC... EXTREMELY DANGEROUS!!!!! DATE SUBMITTED IS THE LAST TIME IT HAPPENED. IT HAS HAPPENED AT LEAST 10 TIMES JUST THIS YEAR. LOOKED ON MANY JEEP FORUMS AND SEEMS TO BE A RECURRING PROBLEM!!! (SEE FOR YOURSELF). PLEASE HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881228June 28, 2016
ENGINE
THE V8 ENGINE QUITS RUNNING AT BOTH FULL SPEED AND AT IDLE WITHOUT WARNING. ALL ENGINE FUNCTION IS LOST IMMEDIATELY. THE VEHICLE WILL NOT RESTART UNTIL APPROXIMATELY 1 HOUR HAS PAST. THE VEHICLE THEN OPERATES NORMALLY UNTIL THE NEXT, UNEXPECTED ENGINE FAILURE. ATTEMPT TO FIND THE ISSUE HAVE INCLUDED THE REPLACEMENT OF THE CRANK POSITION SENSOR, REPLACEMENT OF THE ELECTRICAL RELAY FOR THE FULL PUMP, REPLACEMENT OF THE FUEL FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881304June 28, 2016
AIR BAGS
ONE WEEK AGO WITHOUT WARNING AT 35 MPH GOING STRAIGHT AHEAD CAR WARNING CHIME STARTED AND AIRBAG WARNING LIGHT CAME ON THEN WENT OFF. NOW IT CONSTANTLY BLINKS ON AT RANDOM TIMES, NO APPARENT REASON, I.E., STOPPED, DRIVING AT VARIOUS SPEEDS STRAIGHT AHEAD, LEFT OR RIGHT TURNS, UP OR DOWN HILLS, STARTING OFF OR PARKED. NOW BECOMING MORE AND MORE FREQUENT, SOMETIMES FOR A MINUTE OR SO IT REMAINS ON, SOMETIMES NO MORE THAN FOR A FEW SECONDS. FOUND NUMEROUS OTHER SIMILAR COMPLAINTS HAVE BEEN FILED ON THIS SITE WHEN LOOKING FOR ANY RECALL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876333June 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 3 MPH ON A ROCKY ROAD SURFACE, A CHIME SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V343000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872508June 4, 2016
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871706May 31, 2016
STEERING
MY JEEP SHAKES REALLY BADLY. HAS BEEN GOING ON FOR A LONG TIME BUT GETTING WORSE. I HAVE TO STEER WITH A DEATH GRIP ON THE WHEEL WHILE IT IS HAPPENING. HAVE HAD JEEP REALIGNED AND TIRES REPLACED AND BALANCED. ACTION IS SPARADIC BUT IS STILL DOING IT MORE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871106May 26, 2016
SEATS
DRIVERS SEAT BOTTOM , WELDS BROKE , CRACKED FRAME . DRIVERS SEAT BOTTOM SEEMS TO BECOME VERY UNSTABLE AND SEEMS TO ROCK BACK AND FORTH . ALSO TILTS SIDE TOO SIDE WHEN CORNERING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853617April 5, 2016
ENGINE
UPON WARMING UP TO OPERATING TEMPERATURE, THE ENGINE SHUTS OFF OF OUR JEEP GRAND CHEROKEE LIMITED. IT HAS 81,000 VERY WELL CARED FOR MILES ON IT. THIS HAS HAPPENED AT ALMOST EVERY CONCEIVABLE SPEED (0-5MPH, 10-25MPH, 40-50MPH, 55-80MPH) AND, AT THE MOST INOPPORTUNE TIMES, IE; PULLING INTO A GAS STATION, MERGING WITH TRAFFIC, ENTERING AN INTERSECTION, COMING TO OR LEAVING A STOP LIGHT, DRIVING AT STEADY ROADWAY OR HIGHWAY SPEEDS. MY WIFE WAS NEARLY KILLED SEVERAL TIMES DUE TO THE SUDDEN AND UTTER LOSS OF ALL POWER. THIS CAN AND DOES HAPPEN ON EVERY TYPE OF ROAD OR STREET OR HIGHWAY AND IN EVERY TYPE OF WEATHER. THIS HAPPENS ON A REGULAR BASIS ALTHOUGH THERE ARE TIMES WHEN WE CAN GO A WEEK WITH NO EPISODES. UPON A LITTLE INVESTIGATION, I HAVE COME ACROSS MULTIPLE SITES AND FORUMS WHERE MANY, MANY PEOPLE HAVE THIS EXACT SAME PROBLEM. SOME HAVE TAKEN IT TO THE DEALER WHERE THEY SCRATCH THEIR HEADS AND SAY THE PROBLEM CAN'T BE DUPLICATED. OTHERS HAVE SPENT MUCH MONEY ON MECHANICS AND PARTS ONLY TO HAVE THE PROBLEM PERSIST. OTHERS HAVE ATTEMPTED TO FIX THE PROBLEM THEMSELVES WITH ONLY MARGINAL RESULTS AT BEST. THIS PROBLEM OCCURS IN A BROAD SPECTRUM OF PRODUCTION YEARS AND ACROSS A WIDE VARIETY OF JEEP MODELS WITH THE V8 AND STRAIGHT 6, ALTHOUGH OTHER ENGINES HAVE HAD SIMILAR EPISODES. IN THE FIELD BELOW, I AM USING YESTERDAY'S DATE AS THE LAST TIME THIS HAS HAPPENED ALTHOUGH IT HAS HAPPENED AT LEAST 40 TIMES IN THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852852April 1, 2016
SERVICE BRAKES, STEERING, SUSPENSION
FIRST: I HAD PURCHASED THIS VEHICLE USED WITH APPROX. 110,000 MILES ON ODOMETER. STEERING WHEEL VIOLENTLY SHAKES ON MODERATE TO HEAVY BRAKING AS WELL AS MODERATE SHAKING UPON DECELERATION ON HIGHWAY SURFACES AS WELL AS INTERMENT CLUNKING FROM FRONTAL SUSPENSION AREA UNDER SIMILAR CONDITIONS. THE STEERING WHEEL MAY BE POINTED STRAIGHT AHEAD OR AT A SLIGHT LEFT OR RIGHT POSITION. THERE ARE TIMES WHEN THE SHAKING, UNDER THE ABOVE CONDITIONS, IS VERY SLIGHT OR NONEXISTENT AT ALL. I BELIEVE IT IS IN THE FRONT STEERING LINKAGE/SUSPENSION AND NOT THE BRAKES. I HAVE PERSONALLY INSPECTED THE COMPONENTS MENTIONED ABOVE AS I HAVE MOPAR EXPERIENCE IN THE PAST AS A TECHNICIAN. I HAVE ALSO HAD A SECOND OPINION FROM AN INDEPENDENT TECHNICIAN WELL VERSED IN JEEP TECHNOLOGY. SECOND; I ALSO HAVE A PROBLEM WITH THE OIL PRESSURE BEING ERRATIC WHEN WARMED UP AND EITHER STATIONARY OR IN MOTION. I HAVE REPLACED THE OIL PRESSURE SENDING UNIT AND PERFORMED MOPAR DIAGNOSTICS ON THE CLUSTER AS MENTIONED IN THE SHOP MANUAL TO NO AVAIL ON THIS 4.0L ENGINE WITH AUTOMATIC TRANSMISSION.THE GAUGE READS WELL WHEN COLD BUT WHEN WARMED UP IT WILL DROP TO ZERO WITH THE GAUGE ALARM WARNING ME OF THE ACTION. THEN MOVING ERRATICALLY BETWEEN THE 40LB MARKER AND ZERO PRESSURE WHILE IN MOTION OR STATIONARY. I AND A FEW TECHNICIANS ARE HAVING DIFFICULTY DETERMINING WHERE THE PROBLEM IS GENERATED. ON A NOTE, THERE IS A SLIGHT CONSISTENT TICKING NOISE SUCH AS A VALVE LIFTER OR ROCKER ARM COMING FROM THE ENGINE, WARM OR COLD, STATIONARY OR IN MOTION. IT OCCURRED WHEN I PURCHASED THE VEHICLE AND IS STILL OCCURRING TODAY. THANK YOU FOR ANY CONSIDERATION THAT YOU MAY PROVIDE TO ME AS THIS IS MY ONLY MEANS OF TRANSPORTATION AND I AM HANDICAPPED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852371March 30, 2016
ENGINE
VEHICLE ENGINE UNEXPECTEDLY QUITS WHILE DRIVING AT ALL SPEEDS FORM URBAN TO HIGHWAY. ALMOST ENCOUNTERED A COLLISION ON THE HIGHWAY AND AT AN URBAN INTERSECTION DUE TO ENGINE SHUTOFF.THIS HAS OCCURRED SEVERAL TIMES AND SO FAR CHRYSLER DEALER HAS BEEN UNABLE TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850492March 18, 2016
ELECTRICAL SYSTEM
THE RIGHT PASSENGER AND BACK RIGHT DOOR WON'T UNLOCK AFTER PRESSING THE UNLOCK SWITCH ON THE DOOR PANELS. NEEDS TO BE UNLOCKED MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825696February 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823028January 29, 2016
UNKNOWN OR OTHER
WHILE PARKING THE JEEP ALONG THE STREET IN BETWEEN OUR OTHER 2 VEHICLES IT TOOK OFF AT FULL SPEED IN REVERSE CRASHING INTO OUR TRUCK THEN TOOK OFF FULL SPEED FORWARD AND CRASHED OUR CAR THE CAR WAS A TOTAL LOSS THE JEEP WAS A TOTAL LOSS.THE JEEP WAS IDLING AND WENT TO FULL THROTTLE WITHOUT TOUCHING THE PEDAL AND WAS ALSO NOT IN GEAR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10816863December 29, 2015
AIR BAGS, FUEL SYSTEM, GASOLINE
TAKATA AIR BAG AND FUEL TANK EXPLOSION ON IMPACT. AS OF THE DATE OF THIS REPORT, I DID NOT RECEIVED ANY DOCUMENT FROM CHRYSLER CONCERNING THESES 2 SAFETY ISSUE WITH MY JEEP. WE ARE LOCATED IN SOUTH FLORIDA. I'VE CALL SOME CHRYSLER DEALER IN MY AREA, AND THEY SAY THAT THERE ARE NO RECALL FOR MY CAR CONCERNING THESES TWO SAFETY ISSUE. NOTHING HAS HAPPEN SO FAR, BUT I DON'T WANT TO CONTINUE PLAYING THE ODD THAT NOTING WILL HAPPEN TO THE LIFE OF MY WIFE,MY CHILDREN AND MYSELF WHEN DRIVING THE JEEP IN FLORIDA. I WILL APPRECIATE RECEIVING ANY INPUT FROM THE NHTSA IN THAT MATTER, AND ALSO A RECALL NOTICE FROM CHRYSLER TO FIX THE TWO SAFETY ISSUE. THE SOONEST WILL THE BEST. THANK YOU FOR ADDRESSING MY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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