Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#10779333October 2, 2015
UNKNOWN OR OTHER
MY FUEL TANK SHIELD RUSTED OUT AND THE FUEL TANK FELL OUT WHILE I WAS DRIVING. I HEARD A DRAGGING SOUND AND PULLED IN A PARKING LOT AND WHEN I LOOKED UNDER JEEP, I SEEN THAT MY FUEL TANK FELL OUT PARTIALLY ON ONE SIDE, WHILE THE OTHER SIDE WAS HELD UP WITH THE REST OF THE RUST SHIELD PLATE. LOOKS LIKE NOTHING IS HOLDING IT IN PLACE OTHER THEN THE SHIELD PLATE. READ UP ON SOME FORUMS AND SEEMS TO BE A COMMON PROBLEM WITH 1999 JEEP GRAND CHEROKEE LAREDO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778384September 29, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHT WAS TURNED ON THE LIGHT WAS DIFFUSED BY THE HEADLIGHT LENS. THE CONTACT STATED THAT THE LIGHTING VISIBILITY WAS DECREASED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT GLOBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E025000 (EXTERIOR LIGHTING:HEADLIGHTS). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 11/19/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778083September 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE CONTACT LOST CONSCIOUSNESS AND LOST CONTROL OF THE VEHICLE. THE CONTACT CONSEQUENTLY CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10767509September 22, 2015
SUSPENSION
WHEN DRIVING AT A SPEED OF 55 MPH OR ABOVE, AND HAVING TO BRAKE, THE JEEP IMMEDIATELY GOES INTO A TERRIFYING DEATH WOBBLE. WE'VE TRAINED OURSELVES TO DOWN SHIFT, TO SLOW THE VEHICLE DOWN (IT'S AN AUTOMATIC). BUT THERE ARE TIMES WHEN WE DO HAVE TO SUDDENLY HIT THE BRAKE BECAUSE THE DOWN SHIFTING DOESN'T SLOW US DOWN ENOUGH, AND THE JEEP ALWAYS GOES INTO THE DEATH WOBBLE. LUCKILY WE HAVE NOT FLIPPED IT YET. WE'VE TRIED TO FIX THE PROBLEM WITH NEW ROTTERS, BRAKE PADS, WHEEL ALIGNMENT, ETC (THE JEEP IS NOT LIFTED, IT IS STOCK). NOTHING HAS CURED IT. THERE IS A FATAL ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759296August 25, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND A STEEL PLATE FELL OFF FROM THE CENTER OF THE SKID PLATE THAT PROTECTS MY FUEL TANK 2 DAYS LATER I RECIVED A RECALL ABOUT PUTTING A HITCH ON TO PROTECT MY FUEL TANK I CAN SEE MY TANK IS EXPOSED A HITCH WELL NOT FIX THIS PROBLEM I NEED A SKID PLATE TO PROTECT MY FUEL TANK NOT A HITCH SHOULD I RETAIN A LAWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747405August 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE LIGHTS WOULD NOT OPERATE WHEN THE HEADLIGHTS WERE TURNED ON. AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE EXAMINED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745340July 31, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WOULD HAVE PUT IGNIOTION/KEY AS THE AFFECTED PARTS, BUT THAT'S NOT AN OPTION. SO I'M DRIVING DOWN THE ROAD, AND ALL OF SUDDEN IT JUST STOPS RUNNING. LITERALLY ON SOUTHFIELD ROAD. THINK IT WAS JUST A FLUKE I CONTINUED TO TRY AND DRIVE IT. BECAUSE THE FIRST TIME IT STARTED RIGHT BACK UP. BUT NOW, IT TURNS OFF AT A LIGHT, DURING A TURN, GOING 25MPH, 45MPH... BASICALLY WHENEVER IT FEELS LIKE. I HAVE A SON THAT IS A PERMIT ONLY DRIVER, AND CAN'T ALLOW HIM FOR SAFETY REASONS TO BE DRIVING THIS VEHICLE. I WENT TO THE MECHANIC AND THIS IS WHAT I WAS TOLD, THERE IS A PART IN THE IGNITION SYSTEM THAT SENDS A SIGNAL TO THE CHIP IN THE KEY. WHEN THAT STOPS SENDING THE SIGNAL THE VEHICLE TURNS OFF. GREAT ANTI-THEFT IDEA! IT'S SO DANGEROUS. MECHANIC SAYS THE PART IS $100+ AND THEN THE ORIGINAL KEYS 'MAY NOT' REPROGRAM, WHICH MEANS AN EXTRA $60 PER KEY, PLUS PROGRAMMING. THERE IS A REASON THE DEALER KEEPS IT IN STOCK, GOTTA KNOW IT FAILS. THIS PART SHOULD BE RECALLED BEFORE SOMEONE GETS HURT BECAUSE THE VEHICLE DECIDED TO STOP RUNNING ON THE EXPRESSWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745436July 31, 2015
ENGINE
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE JERKED VIOLENTLY AS IT DECELERATED AND EMITTED AN ABNORMAL POPPING SOUND. THE CONTACT MENTIONED THAT THE ENGINE SEIZED AND THE VEHICLE FAILED TO RESTART. IN ADDITION, THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744069July 27, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
OUT OF KNOW WHERE THE ENGINE JUST STARTED KNOCKING, AND THE SMELL OF GAS AND THE STEERING WHEEL STARTED ACTING OUT OF CONTROL. I HAD TO PARK IT AND GET ANOTHER CAR. BUT I STILL HAVE IT BECAUSE I REALLY LIKE MY JEEP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704747April 9, 2015
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE RANDOMLY STALLS AND DIES AT LOW TO MODERATE SPEEDS. ENGINE WILL SHUDDER BRIEFLY AND SHUTOFF. STALLING WILL OCCUR WHEN STOPPED OR SPEEDS RANGING FROM 1 TO 40 MPH. WHEN VEHICLE STALLS, ELECTRICAL SYSTEM WILL RESET AND POWER STEERING FAILS. RESTART IS SOMETIMES ACHIEVABLE IMMEDIATELY, BUT MORE OFTEN TAKES A MINIMUM OF 30 SECONDS AND UP TO SEVERAL MINUTES. ISSUE SEEMS UNAFFECTED BY OUTSIDE TEMPERATURE OR OTHER ENVIRONMENTAL FACTORS. ENGINE FAILURE OFTEN OCCURS WITHIN THE FIRST 15 MINUTES OF DRIVING, BUT HAS OCCURRED AT GREATER TIME INTERVALS. SPARK PLUGS, SPARK PLUG WIRES, IGNITION ROTOR, AND UPSTREAM OXYGEN SENSOR HAVE BEEN REPLACED, BUT PROBLEM PERSISTS. THIS HAS CAUSED NEAR ACCIDENTS ON MULTIPLE OCCASIONS. THIS ISSUE IS PERSISTENT AND ONGOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694197March 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SKID PLATE FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE SKID PLACE AND THE STRAPS THAT HOLD THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692045March 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690713February 25, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF FUEL NEAR THE REAR OF THE VEHICLE. THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E011000 (FUEL SYSTEM, GASOLINE) AND 02V104000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678465January 23, 2015
POWER TRAIN
PLEASE PROVIDE AN UPDATE ON THE DATA BELOW. I'M EXTREMELY NERVOUS ABOUT THE FUEL TANK MOUNTED DEFECT AND IGNITION SWITCHED THAT SHUT OFF WHILE DRIVEN. MY VEHICLE HAS SHUT OFF WHILE DRIVING. I HAVE EXPERIENCED ALL THE ISSUE AS THE PREVIOUS OWNERS REGARDING MY JEEP INCLUDING THE HEADLIGHTS ISSUE. ON JANUARY 21, 2015 I HAVE CONTACTED THE CHRYSLER CORPORATION REGARDING THE RECALLS AND PER LYNN THE RECALLS WERE ONLY FOR JEEP GRAND CHEROKEES FROM 1993-1998 AND LIBERTYS FROM 2002-2007 BUT THE REPORTS STATES "ADDITIONALLY, CHRYSLER ALSO AGREES TO CONDUCT A SERVICE ACTION FOR 1.14 MILLION JEEP GRAND CHEROKEES FOR MODEL YEARS 1999-2004." MY UNCLE HAS A 1999 JEEP GRAND CHEROKEE LAREDO AND HIS VEHICLE HAS A TRAILER HITCH TO PROTECT THE GAS TANK. I HAVE NOTICE SEVERAL MODELS FROM 1999-2004 JEEPS WITH TRAILER HITCH MOUNTED TO THE VEHICLE. THERE IS CONTROVERSY ABOUT THE TRAILER HITCH MODIFICATION TO RESOLVE THE ISSUE BUT I WOULD FEEL SAFER DRIVING THIS VEHICLE IF A TRAILER HITCH WAS INSTALLED AS CHRYSLER HAS COMMITTED TO THE PUBLIC. NOVEMBER 2009: CENTER FOR AUTO SAFETY SUBMITS FORMAL REQUEST ASKING NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO INVESTIGATE 1993-2004 JEEP GRAND CHEROKEE'S WITH FUEL TANKS LOCATED BEHIND THE REAR AXLE. JUNE 18, 2013: CHRYSLER AGREES TO CONDUCT A SAFETY CAMPAIGN AND INSTALL TRAILER HITCHES ON 1.56 MILLION JEEP GRAND CHEROKEES FROM 1993-98 AND JEEP LIBERTY SUVS FROM 2002-07. ADDITIONALLY, CHRYSLER ALSO AGREES TO CONDUCT A SERVICE ACTION FOR 1.14 MILLION JEEP GRAND CHEROKEES FOR MODEL YEARS 1999-2004. CHRYSLER DEALERS WILL INSPECT THOSE VEHICLES AND REPLACE AFTERMARKET TRAILER HITCHES WITH ORIGINAL EQUIPMENT TRAILER HITCHES. JAN. 17, 2014: NHTSA SAYS IT APPROVES OF THE PROPOSED TRAILER HITCH REMEDY, SAYING IT HAS NO RESERVATIONS AT THIS TIME,AND GIVING CHRYSLER THE GREEN LIGHT TO MOVE AHEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670235January 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD FLASH WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660188November 22, 2014
EXTERIOR LIGHTING
AGREE 100% WITH COMPLAINT 10422899 AND OTHERS. REPLACED BOTH REAR BRAKE LIGHT ASSEMBLY'S 3 TIMES ALREADY. PLASTIC AROUND CONTACTOR MELTS, METAL NO LONGER CONNECTS WITH BULB CONTACT PROPERLY. ISSUE IS CAUSING ALL KINDS OF SAFETY, FINANCIAL, LEGAL (TRAFFIC VIOLATIONS, POINTS ON DRIVERS LICENSE) PROBLEMS. INCLUDING NO BRAKE LIGHTS, NO WORKING DIRECTIONALS. EXTREMELY DANGEROUS. COSTLY. SEVERAL SAFETY VIOLATION WARNINGS FROM LAW ENFORCEMENT. SEVERAL CLOSE CALLS WITH POTENTIAL REAR COLLISION. OPERATOR NEVER KNOWS WHEN IT WILL OR HAS OCCURRED. THIS PROBLEM IS NEEDLESS AND RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659067November 18, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WENT TO BACK CAR OUT OF THE GARAGE, WHEN THE CAR WAS PUT IN REVERSE, IT IMMEDIATELY ACCELERATED ON ITS OWN AND SHOT BACK APPROXIMATELY 60 YARDS, HIT OUR BASKETBALL POLE AND DAMAGED THE DRIVER DOOR AND RT. FRONT QUARTER PANEL. UNABLE TO STOP IT WITH FOOT ON BRAKE!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648180October 16, 2014
ELECTRICAL SYSTEM
JUST ANOTHER RECALL ON THE GRAND CHEROKEE. HTTP://WWW.DAILYFINANCE.COM/2014/10/16/CHRYSLER-ALTERNATOR-MIRROR-RECALLS/?ICID=MAING-GRID7%7CHTMLWS-MAIN-BB%7CDL38%7CSEC1_LNK3%26PLID%3D546817 "PUBLISHED IN THE DAILY FINANCE". ON SEPTEMBER 8, 2014 I WROTE TO YOU REGARDING OUT 1999 JEEP GRAND CHEROKEE AND ALL THE PROBLEMS WE HAVE BEEN HAVING SINCE 2013. PLEASE SEE THE ORIGINAL COMPLAINT. YOUR CONFIRMATION NUMBER (ODI NUMBER) IS: 10631491 NOW ONCE AGAIN THERE ARE MORE RECALLS, AND I/WE STILL OWN OUR 1999. I STILL DO BELIEVE THAT CHRYSLER IS RESPONSIBLE FOR THE PROBLEMS WITH THE 1999. JUST BECAUSE THE JEEP IS A 1999, DOES NOT MEAN THAT CHRYSLER SHOULD NOT BE HELD RESPONSIBLE FOR THE FIXING OF THIS CAR. WE JUST WANT IT FIXED, TO BE SAFE TO DRIVE. I STILL FEEL THEY SHOULD CARRY THE BURDEN OF THIS. NOT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643182October 7, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I'M CONTINUING HAVING TO REPLACE THE LOCK ACTUATOR ON THE DRIVER'S DOOR & ALSO EACH DOOR LOCKS ON THE REMAINING DOORS. THIS HAS BEEN COSTLY & TIME CONSUMING AND NEEDLES TO SAY WITHOUT A VEHICLE. SOME OF MY FRIENDS HAVE THE SAME CONCERNS REGARDING THE LOCKS. HOPEFULLY I CAN GET YA'LL TO ASSIST WITH GETTING A RECALL FOR THESE LOCKS. ANY ASSISTANCE IS APPRECIATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641131October 3, 2014
ELECTRICAL SYSTEM, ENGINE, STRUCTURE
I PURCHASED THIS JEEP AND NOT EVEN A MONTH AFTER HAVING IT CUT OFF WITH DRIVING DOWN THE ROAD. IT WILL SAY I HAVE NO GAS AND THE TANK WILL BE FULL. AT TIMES IT WOULD START OTHER TIMES IT HAD TO BE TOWED (3 TIMES IN FACT). THIS HAS HAPPENED 5 OR 6 TIMES AT ALL DIFFERENT SPEEDS. I TOOK IT TO A DEALERSHIP 450.00 LATER STILL HAD THE PROBLEM. THIS IS VERY SCARY FOR THE JEEP TO SHUT OFF WHILE DRIVING. I HAVE TWO SMALL CHILDREN. I AM WONDERING HOW IS THERE NOT RECALL FOR THIS. AS I HAVE READ CLEARLY THIS IS NOT JUST MY JEEP. THIS IS A HUGE SAFETY CONCERN. ANOTHER THING I ALSO NOTICE I CAN HIT A BUMP THEN IT BEEPS AND TELLS ME MY HOOD IS OPEN. WHICH IT IS NOT. I LOVE MY JEEP BUT CANT ENJOY IT BC SCARED THAT IT WILL CUT OFF AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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