Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10679877January 30, 2015
ENGINE AND ENGINE COOLING
HAVING PROBLEM WITH THE TRUCK ACTING LIKE IT'S GOING TO OVER HEAT ALREADY REPLACED WATERPUMP THERMOSTAT AND NEW ANTIFREEZE NEW O2 SENSORS IT ONLY HAS 102,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680050January 30, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679813January 29, 2015
STEERING
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676850January 20, 2015
AIR BAGS
BOTH AIRBAGS DEPLOYED WHILE DRIVING NORTHBOUND ON INTERSTATE 95, NO CRASH INVOLVED, THEY JUST SUDDENLY DEPLOYED. PASSENGER SUSTAINED INJURIES (SCRATCHES, BRUISES, ETC), WHICH DID NOT REQUIRE PARAMEDICS ATTENTION; HOWEVER, HE IS STILL COMPLAINING HIS RIGHT KNEE IS A BIT NUMB. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10671639January 11, 2015
ELECTRICAL SYSTEM
MY 2004 JEEP GRAND CHEROKEE LAREDO WAS ACTING LIKE THE DOOR WAS OPEN (OVERHEAD COMPUTER WARNING DRIVER DOOR OPEN AND INTERIOR LIGHTS WOULD NOT GO OUT), BUT WAS VISIBLY/PHYSICALLY CLOSED. THE WINDOWS, DOOR LOCKS AND MIRROR CONTROLS WERE NOT WORKING. UPON FURTHER INVESTIGATION OF THE MAIN WIRES COMING IN FROM THE BODY OF THE JEEP INTO THE DOOR, (DOOR JAM/BLACK BOOT) IT WAS CLEAR WHAT THE PROBLEM WAS. THERE WAS A BLACK SEVERED WIRE AND A PARTIAL SEVERED ORANGE/WHITE WIRE. THERE WAS NO CLEAR SOLUTION WHY THIS HAS HAPPENED. THERE HAS BEEN MULTIPLE REPORTS OF THIS BEING A COMMON PROBLEM WITH THE WIRING HARNESS. THIS SHOULD BE RECALLED AS IT IS OBVIOUSLY A MANUFACTURERS DEFECT AND IS COSTING PEOPLE A LOT OF MONEY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671275January 9, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO LATCH AFTER SEVERAL ATTEMPTS. THE CONTACT WAS NOT ABLE TO SECURE THE FRONT DRIVERS SIDE SEATBELT DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671111January 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE ENGINE AND DRIVING A SHORT DISTANCE, THE VEHICLE CONTINUED TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10669657January 2, 2015
WHEELS, STRUCTURE:BODY, AIR BAGS
PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10662528December 6, 2014
AIR BAGS
AIR BAG WARNING LIGHT COMING ON INTERMITTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662300December 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I CONTACT CHRYSLER CORP AND THEY SAID THEY WILL NOT FIX IT. THEY WERE TO PUT ON A TRAILER HITCH TO COVER IT FROM IMPACT TO KEEP THE TANK FROM EXPLODING. IT WAS A RECALL NOW ASKING YOU, TO SEE WHAT I CAN DO. UPDATED 12/22/14.*JB UPDATED 12/31/14*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659952November 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS, STEREO, AND ALL FOUR POWER WINDOWS FAILED. THE CONTACT ALSO STATED THAT ALL FOUR DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658550November 17, 2014
STEERING
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EXTREME FORCE WAS REQUIRED IN ORDER TO TURN THE STEERING WHEEL WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT VIN WAS NOT INCLUDED I NHTSA CAMPAIGN NUMBER 03V079000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653162November 6, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
I SEE THAT THERE IS A RECALL FOR 2000-2002 JEEP CHEROKEE VEHICLES WITH THE ELECTRIC RADIATOR FAN. I AM WONDERING IF THAT RECALL OR PROBLEM EXTENDED TO THE 2004 MODEL AS WELL. EVERY YEAR SINCE I PURCHASE MY JEEP, USED, I HAVE HAD TO REPLACE THE RADIATOR. FOR SOME REASON, IT OVERHEATS AND ALL OF THE COOLANT RUNS OUT. I HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY ALL TELL ME THAT THE RADIATOR NEED TO BE REPLACED. HOWEVER, I NEED TO FIGURE OUT WHAT'S THE RECURRENT UNDERLYING CAUSE TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649628October 24, 2014
AIR BAGS
MY AIR BAG LIGHT KEEPS COMING ON AND OFF WHEN EVER I AM DRIVING THE VEHICLE IT WAS DOING IT A COUPLE MONTHS AGO BUT STOPPED NOW DOING IT AGAIN. AND MY FLOOR BOARDS ARE GETTING SOAKED UNDER THE FLOOR MATES HAVING TO CLEAN UP EVERYDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643909October 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643309October 8, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I BROUGHT MY 2004 JEEP GRAND CHEROKEE JUNE 2004, BARLEY USED. I HAVE REPAIRED A LOT OF THINGS UNDER THE HOOD ESPECIALLY WITH THE SENSORS AND THE BLACK HARNESS WIRE IN THE DRIVERS SIDE DOOR, IT SPLIT IN 2 AND STOPPED RUNNING IN THE MIDDLE OF TRAFFIC. I HAD TO HAVE IT SLICED AND MENDED TOGETHER, AFTER 8 MONTHS RECENTLY, I HAD TO REPAIR THE BLACK WIRE AGAIN DUE TO MOISTURE SETTING IN THE TAPE AND WIRES, I READ ON THE INTERNET CHRYSLER SHOULD HAVE NEVER PUT THE BLACK OR YELLOW WHERE'S IN THE DOOR, BECAUSE THEY BEND AND BREAK. THIS CAUSED MY THE LIGHTS TO STAY ON AND REMOTE SIDE MIRRORS NOT TO WORK. THE DASH BOARD METERS WENT HAYWIRE, I HAD THE ALTERNATOR REPLACED, SENSORS AND THROTTLE BODY CLEANED AND REPLACED. THE ENGINE LIGHT STAYS ON CONSTANTLY NOW, GIVING CODES OF P0141, P0137 WITH BAD FUEL MPG. IT RIDES LIKE IT IS SMOTHERED IN FEATHERS. I WAS ADVISED THAT IT COULD BE THE FUEL PUMP. I RECENTLY HAD THE FUEL INJECTORS REPLACED, THE ENGINE LIGHT WENT OUT, FOR 2 DAY'S AND NOW BACK ON. HOW FRUSTRATING AFTER BUYING THIS CAR FOR $23,900 IN 6/2004, I HAVE PAID AN ESTIMATE IN CAR REPAIRS OF $4-5000 SO FAR. IF CHRYSLER KNOWS ABOUT THESE PROBLEMS THEY NEED TO CONFESS, AND FIX THESE PROBLEMS WITH RECALLS. PLEASE LOOK INTO THESE ISSUES. I AM SURE OTHERS ARE SUFFERING TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640795October 2, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE AROUND THE FRONT END OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK AND STALLED. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG WAS COMING OUT AS IF IT WERE PARTIALLY DEPLOYED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640689October 1, 2014
SEATS, FUEL SYSTEM, GASOLINE
THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU START TO NOTICE A WOBBLE OR CLICK IT MEANS ONE OF THE TINY CONNECTING PIECES HAS BROKEN. EVENTUALLY THE OTHER SIDE WILL ALSO BREAK ALLOWING YOU TO LIFT THE ENTIRE SEAT UP. THE SEAT BRACKET THAT CONNECTS THE SEAT TO THE FLOOR OF THE JEEP CRACKED. I STARTED TO DO RESEARCH AND FOUND OUT THAT THIS A VERY COMMON ISSUE AND HAVE CAUSED MANY ACCIDENTS. I HAVE LOOKED INTO GETTING THE ISSUE FIXED AND FOUND IT TO BE VERY DIFFICULT. I HAVE FOUND TWO WEB SITES THAT LIST COMPLAINTS FROM OTHER PEOPLE THAT THIS HAS HAPPENED TO. I REALLY FEEL THAT THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. THESE ARE THE LINKS TO THE OTHER WEBSITES: HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ (THERE ARE OVER 450 OTHER COMPLAINTS FROM JEEP OWNERS. HTTP://WWW.JEEPSEATBRACKET.COM/PAGES/MY-STORY (THIS IS ANOTHER WEBSITE THAT IS DIRECTLY RELATED TO THESE INCIDENTS.) I REALLY HOPE THAT THIS IS SERIOUSLY CONSIDERED BEFORE SEVER INJURIES RESULT IN THESE JEEP DEFECT. THANK YOU FOR THE CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631790September 9, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS A SHORTAGE WITHIN THE ELECTRICAL SWITCH BOARD AND THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627010August 21, 2014
STEERING
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE DEALER ADJUSTED THE STEERING, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,956.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee