Jeep Grand Cherokee Complaints (2005)
2,052 consumer complaints on file.
- #10143528November 23, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT COMPLAINED ABOUT TRANSMISSION PROBLEMS ON THREE OCCASIONS. THE FIRST TIME THE VEHICLE STALLED IN TRAFFIC, AND WAS TOWED TO THE LOCAL DEALER FOR REPAIRS. THE SECOND TIME THE VEHICLE STALLED, AND WAS RETURNED TO THE DEALER FOR REPAIRS. THE THIRD TIME THE VEHICLE STALLED ,AND WAS AGAIN RETURNED TO THE DEALER FOR REPAIRS. THE VEHICLE HAS BEEN REPAIRED, BUT THE CONTACT HAS NOT PICKED UP THE VEHICLE BECAUSE HE WAS CONCERNED BOUT THIS REPAIR. LIKE ALL THE OTHER REPAIRS IT WAS ONLY TEMPORARY. PRIOR TO THE THIRD INCIDENT THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143432November 22, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A TRANSMISSION LEAKE. CHRYSLER RECALL IS E 13. I COULD NOT GET A DEALSHIP TO TAKE THE VEHICLE IN ON FRIDAY. CALLED CHRYSLER, THEY WERE NOT REALLY ANY HELP, THE DID PROVIDE ME THE NAME OF A DODGE DEALERSHIP IN THE AREA. THEY TOOK THE CAR FRIDAY 11/18/05, SAID THEY FIXED THE RECALL. THE LEAK IS WORSE THAT BEFORE. JUST LIKE BEFORE I HAVE TRANSMISSION FLUID SPRAYING ON THE EXHAUST. THIS PER CHRYSLER'S RECALL LETTER IS A FIRE HAZARD. FURTHER THE RECALL WE RECIEVED YESTERDAY INDICATES THAT THE TRANSMISSION SHOULD HAVE BEEN FLUSHED AND/OR THE TROQUE CONVERTER REPALCED. NEITHER OF THESE THINGS WERE DONE. I HAVE THE CAR BACK AND CAN NOT GET A RETURN CALL FROM THE DEALESHIP TO GET THE CAR BACK INTO THE SHOP. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143085November 18, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATES THERE IS NHTSA RECALL 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS ARE NOT AVAILABLE AT THIS TIME. *AK UPDATED 12/07/05. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142980November 17, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
RECEIVED A RECALL NOTICE TO REPLACE THE TRANSMISSION FILL TUBE OIL SEAL OVER TWO WEEKS AGO AND CANNOT GET THE DEALERSHIP TO REPLACE IT. THE LETTER STATES THAT IT IS URGENT THAT THIS BE REPLACED OR THERE COULD BE A FIRE UNDER THE HOOD OF MY CAR. THE DEALERSHIP KEEPS TELLING ME THAT THEY DO NOT HAVE THE PART TO REPLACE IT. WHY DO THEY NOT HAVE THE PART TO REPLACE THIS DEFECTIVE PART? I NEED SOME HELP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142896November 16, 2005POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
IN REFERENCE TO 05V396000: EVERYTHING STATED IN THE RECALL APPLIES TO MY VEHICLE ALSO EVEN THOUGH I HAVE A HEMI AND ITS ASSOCIATED TRANSMISSION. CHRYSLER CUSTOMER SERVICE HAS NEGLECTED TO ASSIST ME IN ASSESSING THE IMPLICATIONS OF FOUR MONTHS OF SHUDDER EFFECT ON THE TRANSMISSION, ENGINE AND FRAME OF THE VEHICLE. CUSTOMER SERVICE CONTINUALLY HANGS UP ON ME WHILE I AM EXPLAINING THE SITUATION. AFTER FOUR MONTHS OF DEALING WITH THE SHUDDER I FINALLY WAS ABLE TO CONVINCE THE DEALERS SERVICE DEPARTMENT THAT I HAD A SERIOUS PROBLEM WHILE DRIVING. THEY REPLACED THE TORQUE CONVERTER. I HAVE A FULLY LOADED 2005 JEEP GRAND CHEROKEE LIMITED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10142235November 9, 2005UNKNOWN OR OTHER
I NOTICED BIRD DROPPINGS ON HOOD. WASHED CAR AS SOON AS POSSIBLE. BIRD DROPPINGS HAD EATEN THROUGH CLEAR COAT AND PAINT RIGHT DOWN TO BARE METAL. CALLED DEALER WHERE PURCHASED, THEY TOLD ME TO CONTACT CHRYSLER. I E-MAILED CHRYSLER AND WAS TOLD THAT IT WASN'T COVERED UNDER WARRANTY. RECENTLY HAD REPAIRED AT OWNER'S EXPENSE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141941November 7, 2005POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TOOK JEEP IN BEFORE RECALL FOR TRANSMISSION THEY REPLACED TORQUE CONVERTER AND STILL HAVE THE PROBLEM AND STILL AFTER 3 TIMES NOT FIXED YET NOW IS SMELLING HOT TACH OUT WHEN STOPPED AND WHEN GOING DOWN HIGHWAY BUT DOES NOT INCREASE IN SPEED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141396November 1, 2005ELECTRICAL SYSTEM
I AM WRITING TO CORRECT THE DETAILS OF MY COMPLAINT POSTED ON YOUR WEB SITE. I SPOKE WITH SOMEONE ON THE PHONE YESTERDAY AND THE ENTRY POSTED IS INACCURATE. MY HUSBAND WAS DRIVING MY 3 MONTH OLD 2005 JEEP GRAND CHEROKEE ON OCTOBER 24TH (NOT THE 17TH) WHEN THE ENGINE STALLED WITHOUT WARNING. HE WAS DRIVING IN THE LEFT LANE OF A BUSY HIGHWAY DURING RUSH HOUR IN THE RAIN. HE WAS ABLE TO RESTART THE VEHICLE AFTER REACHING THE SHOULDER OF THE ROAD. HE THEN STOPPED AT A SERVICE STATION BUT THEY COULD NOT DIAGNOSE THE PROBLEM. I CALLED THE SERVICE DEPARTMENT AT THE DEALERSHIP AND WAS TOLD TO TELL MY HUSBAND TO DRIVE WITH THE DEFROST ON TO KEEP THE ENGINE IDLE UP. I THEN MADE A SERVICE APPOINTMENT AND ASKED TO HAVE THE OIL CHANGED AT THE SAME TIME. THEY KEPT THE TRUCK OVERNIGHT AND SAID THAT THE DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THEY WERE UNABLE TO DUPLICATE THE INCIDENT. I WAS ALSO TOLD THAT THEY DISCOVERED A "MILKY" SUBSTANCE WHEN CHANGING THE OIL AND PUT IN A NEW FILTER. THEY DID NOT SAY THAT THIS WAS THE PROBLEM. THEY TOLD ME THAT IF IT HAPPENED AGAIN, I SHOULD BRING IT BACK. MY ISSUE IS THAT WAITING FOR A VEHICLE TO STALL AT HIGH SPEED ON A BUSY HIGHWAY IS A REAL SAFETY CONCERN. MY HUSBAND AND I ARE RELUCTANT TO DRIVE THE VEHICLE AND ACTUALLY RENTED A CAR TO VISIT OUR SON WHO IS ALMOST 250 MILES AWAY AT COLLEGE. I HOPE YOU WILL CORRECT THE ENTRY AS IT IS IMPORTANT FOR OTHER OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM TO HAVE THE ACTUAL FACTS.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141257October 31, 2005ELECTRICAL SYSTEM
DT: THE CONTACT'S HUSBAND WAS DRIVING AND THE VEHICLE STALLED WITHOUT ANY WARNING. THE SERVICE DEALER COULD NOT FIND THE CAUSE OF THE PROBLEM WHEN PERFORMING THE DIAGNOSTIC TEST, AND THEY COULD NOT DUPLICATE THE PROBLEM. THE SERVICE DEALER SAID THERE WAS A MILKY SUBSTANCE MIXED WITH THE OIL. THIS COULD HAVE CAUSED THE PROBLEM. THEREFORE, THEY CHANGED THE OIL AND FILTER. THE CONTACT BELIEVED THIS MAY HAVE BEEN AN ELECTRICAL PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141233October 30, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
ON SEPTEMBER 29, 2005 AT APPROXIMATELY 8:20AM I WAS COMING OFF OF A HIGHWAY EXIT RAMP, WHEN I CAME TO A COMPLETE STOP. SHORTLY AFTER COMING TO THAT STOP, I NOTICED THAT MY ENGINE BEGAN TO ACCELERATE (REV) AND THAT THE RPM'S ON THE SPEEDOMETER WAS ON ITS WAY DOWN FROM ABOUT 5-6K. BEFORE I HAD A CHANCE TO LOOK BACK UP AT THE ROAD, MY VEHICLE LUNGED FORWARD AND STRUCK THE VEHICLE IN FRONT OF ME, CAUSING EXTENSIVE DAMAGE TO THE VEHICLE IN FRONT OF ME AS WELL AS MIND. THE IMPACT OF THE COLLISION WAS SO POWERFUL THAT THE VEHICLE THAT I STRUCK WAS PUSHED INTO A SECOND VEHICLE, DIRECTLY IN FRONT OF THE VEHICLE I STRUCK. IMMEDIATELY AFTER THE COLLISION MY VEHICLE'S ENGINE CONTINUED TO ACCELERATE (REV), MAKING ME SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL. ONCE THE VEHICLE WAS IN NEUTRAL, MY VEHICLE STALLED OUT AND WAS COMPLETELY DISABLED. ONCE I RESTARTED MY VEHICLE, I NOTICED THAT MY VEHICLE'S CHECK ENGINE,THROTTLE IGNITION AND ESP (ELECTRONIC STABILITY PROGRAM) LIGHT/INDICATOR WERE ON. I MOVED MY VEHICLE FROM THE SCENE OF THE ACCIDENT TO A PARKING LOT, ABOUT A MILE DOWN THE STREET AND AWAITED A TOW TRUCK, ALL THE WHILE WITH MY VEHICLE HESITATING TO ACCELERATE. THIS IS WAS THE THIRD TIME THIS HAS HAPPENED. THE FIRST TIME WAS ON 08/17/05, WHEN I CAME TO A COMPLETE STOP AT A HIGHWAY OFF RAMP, MY VEHICLE LUNGED FORWARD AND THEN STALLED OUT. ONCE ABLE TO TURN ON THE VEHICLE, ALL THE ABOVE INDICATOR LIGHTS CAME ON. I BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, "WE WERE UNABLE TO REPLICATE WHAT YOU EXPERIENCED." THEY ALSO TOLD ME THAT THIS COULD HAVE BEEN A RESULT OF "BAD GAS." THREE HOURS AFTER LEAVING THE DEALERSHIP (08/18/05) THE SAME THING HAPPENED AGAIN. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP, AGAIN, AND THIS TIME THEY TOLD ME, "SOMETHING IS WRONG, WE DON'T KNOW WHAT, BUT SOMETHING IS WRONG." EVENTUALLY, THEY REPLACED THE VEHICLE'S CPM (COMPUTER PROGRAMMING MODULE) AND EVERYTHING SEEMED GREAT , UNTIL 09/22/05 AND THE ACCIDENT. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10140135October 18, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2005 JEEP LAREDO EXHIBITS APPARENT ENGINE SKIPPING, THRASHING, ETC WHEN TRAVELING AT APPROX 1200-1500 RPM UP A GRADE (ENGINE UNDER LIGHT LOAD). DEALER AND MANUFACTURER SAY THAT THIS IS A PERFORMANCE CHARACTERISTIC OF THE VEHICLE. SERVICE MANAGER OF MCKINNEY DODGE IN EASLEY SC (TONY) SAYS THAT "EVERY ONE OF THEM DO THIS, NEW OR WITH A FEW MILES - WORSE AFTER A FEW MILES". SERVICE MANAGER INDICATES THAT HE HAS NO CLUE HOW TO FIX THE PROBLEM, ASKED ME TO CALL NATIONAL NUMBER (PROBABLY TRYING TO GET ME OFF THE LOT). CALLED NATIONAL NUMBER, THEY CALLED LOCAL DEALER (TONY) AND WERE TOLD THAT THE PROBLEM COULD NOT BE FIXED, THEREFORE DENYING THAT IT WAS A PROBLEM AT ALL. NATIONAL CHRYSLER FOLKS SAID IT WAS AN OPERATING CHARACTERISTIC OF THE VEHICLE AND THAT NOTHING COULD/WOULD BE DONE "AT THIS TIME". I PUT "500" UNDER "NUMBER OF FAILURES" IN THE FORM BELOW JUST BECAUSE I HAD TO PUT SOME NUMBER. IT HAPPENS EVERY TIME THE CAR IS DRIVEN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10139417October 12, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 2005 JEEP GRAND CHEROKEE. THE CONTACT RENTED THIS VEHICLE FROM HERTZ RENTAL. THEREFORE HE DOES NOT HAVE A VIN. THE ELECTRONIC DOWNSHIFT DID NOT WORK . THE CONTACT WAS ON A 10 % DOWN HILL DECLINE AND THE VEHICLE NEVER SHIFTED INTO A LOWER GEAR, THE CONTACT HAD TO RIDE THE BRAKES DOWN THE MOUNTAIN. THE CONTACT DID TELL HERTZ ABOUT THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10139023October 7, 2005UNKNOWN OR OTHER
I HAVE A REDESIGNED 2005 JEEP GRAND CHEROKEE PURCHASED IN JAN 05. SINCE THAT TIME I HAVE NOTICED A SIGNIFICANT AMOUNT OF PAINT CHIPPING ON THE ON THE LOWER BODY AREA JUST IN FRONT OF THE REAR WHEELS. I HAVE OWNED TWO PRIOR JEEPS (96, 94) AND NEVER EXPERIENCED THIS PROBLEM. FACTORY REP SAYS IT IS IN THE DESIGN OF THE VEHICLE AND REFUSES TO DO ANYTHING ABOUT IT. HAVE NOTICED PROBLEM ON OTHER 2005'S AS WELL. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138616October 5, 2005STRUCTURE
WHILE DRIVING AGT 40 MPH AND ABOVE IF ONE BACK WINDOW IS OPEN THE CAR STARTS TO SHAKE. BY THE TIME YOU REACH 60 MPH THE SHAKING IS OUT OF CONTROL. I WENT TO THE DEALER AND HE CLAIMS THIS NORMAL WIND RATTLE. I DISAGREE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138142September 29, 2005ELECTRICAL SYSTEM:WIRING
IT ALL STARTED WITH THE SEATS NOT STAYING IN THERE SETTINGS(DRIVER 1 DRIVER 2. THEN THE AUTO DIMMING REAR MIRRORS WOULD GO DARK AT ANY TIME. THE RAIN SENSOR WIPERS STOPPED WORKING. THE CAR WOULD ACCELERATE ON IT OWN. EVEN WHEN IN PARK, THEN THE SEATS STARTED MOVING TO DRIVER 1 THEN 2 AS I WAS DRIVING IT. THE JEEP ALSO HAS A BAD ODOR IN IT. IT IS AT THE DEALER AS I SPEAK, THE JEEP IS NOT SAFE TO DRIVE. FOG LIGHT GO ON AND OFF AT ANY TIME AS I WAS DRIVING THE JEEP TO THE DEALER THE JEEP STARTED THE SPEED UP ON IT OWN THE CAR HIT 68 MPH IN A 45 MPH ZONE , SO AS YOU WOULD THING A STATE TROOPER PULL ME OVER, HE ASK ME WHY IT TOOK ME SO LONG TO PULL OVER, SO I TOLD HIM THE PROBLEMS WITH THE CAR, WILL THE LOOK HE GAVE ME ! THEN RIGHT IN FRONT OF HIM AS THE CAR WAS IN PARK THE INSTRUMENT PANEL LIT UP LIKE A XMAS TREE AND THE CAR STARTED TO ACCELERATE ALL BY IT SELF, WILL I DID NOT GET A TICKET AND HE FOLLOW ME TO THE DEALER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138147September 29, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
THE HAS A TENDENCY TO STALL WHEN SHIFTING GEAR WHILE BACKING UP OUT OF THE DRIVE AFTER THE CAR HAS BEEN IDLE FOR A PERIOD OF TIME. THE TRANSMISSION SEEMS TO "CLUNK" MORE THAN A NEW CAR SHOULD. ALSO NOTICED THE TENDENCY FOR THE CAR TO STALL IN STOP AND GO TRAFFIC CONDITIONS. IT SEEMS THE TRANSMISSION IS NOT DISENGAGING PROPERLY PULLING THE RPM BELOW IDLE. SHIFTING THE CAR TO NEUTRAL OR GIVING GAS PREVENTS THE ENGINE FROM STALLING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137924September 27, 2005POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TRANSMISSION: I HAVE A 05 JEEP CHEROKEE THAT HAS CONTINUOUSLY HAD A TRANSMISSION SHUDDER PROBLEM. WHILE DRIVING, THE TRANSMISSION SHUDDERS, FEELS SLUGGISH, JERKING THE VEHICLE FORWARD AND BACKWARD. IT HAPPENS WHILE TRAVELING AT VARIOUS SPEEDS, BUT IT IS EXCESSIVE WHILE AT THE 40 MPH & 1500 RPM RANGE. THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP, THEY DID A TRANSMISSION FLUSH AND TOLD ME TO PICK IT UP. THE SECOND TIME, THEY ORDERED, THEN LATER REPLACED THE DRIVE LINE. THE THIRD TIME TO DEALERSHIP, THE SERVICE TECHNICIAN SAID THEY REPROGRAMMED THE TRANSMISSION. IT HAS NOW BEEN DROPPED OFF FOR THE SAME PROBLEM 4 TIMES, AND STILL NO REMEDY. I CALLED THE DEALERSHIP AGAIN AND TOLD THEM ABOUT A POSSIBLE RECALL I READ ABOUT ON THE NHTSA WEBSITE ON THE PROBLEM I WAS HAVING. THE PUBLIC INFORMATION SPECIFICALLY SUGGESTS A REMEDY, REPLACE THE TORQUE CONVERTER (WHICH HAS NOT BEEN TRIED ON MY VEHICLE). I ASKED THEM WHY THEY COULDN'T USE THAT INFORMATION TO FIX MY VEHICLE SINCE IT IS STILL UNDER WARRANTY RATHER THAN WAIT TO SEE IF A RECALL IS EVEN ISSUED, AND I WAS TOLD THAT THE ENGINEERS ARE WORKING ON A REMEDY FOR THE POSSIBLE RECALL I WAS READING ABOUT, AND IT MAY NOT AFFECT MY VEHICLE. SO, UNTIL THAT RECALL IS ISSUED, NOTHING CAN BE DONE. AIR CONDITIONER:ON 9/22/05, WHILE VEHICLE IN MOTION, AIR CONDITIONER, RADIO, &ALL DASH LIGHTS WENT OFF AT SAME TIME, STAYED OFF FOR 5 SECONDS OR SO, THEN CAME BACK ON. 5 MILES OR SO LATER, THE SAME THING HAPPENED AGAIN. LATER ON THE SAME DAY, THE AIR CONDITIONER WOULD ONLY WORK ON THE HIGHEST SETTING. ON MY WAY TO THE SERVICE APPOINTMENT THE NEXT DAY, THE AIR CONDITIONER WOULD COME ON AND TURN OFF ITSELF, LIKE IT HAS AN ELECTRICAL SHORT IN IT OR THE DASH. I CAN ALSO SMELL PLASTIC BURNING/MELTING BUT CAN NOT LOCATE WHERE IT IS COMING FROM. DEALERSHIP NOW STATES THAT PARTS ARE NOT AVAILABLE TO FIX THE AIR CONDITIONER, AND THEY DO NOT HAVE ANY TIMELINE FOR PARTS AVAILABILITY. NO CLUE WHY THE DASH LIGHTS SHUT DOWN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137408September 23, 2005SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: ON SEPTEMBER 10, 2005 WHILE DRIVING ON THE ROAD AND THE VEHICLE SHOOK. ORIGINALLY THOUGHT IT WAS A FLAT TIRE, BUT THERE WAS NOT A FLAT TIRE. VEHICLE IS AT DEALERSHIP, THERE ARE NO CODES SHOWING UP, HAVE TO WAIT FOR THE PROBLEM TO HAPPEN AGAIN, IT SHAKES AS IF AS GOING DOWN ROAD AT 55 MPH WITH A FLAT TIRE. THE STEERING WHEEL WAS SHAKING AND THE VEHICLE SEEMED SLUGGISH LIKE IT DID WANT TO GO. WHEN SLOWING DOWN THE VEHICLE THE VIBRATION WOULD SLOW DOWN. THEN, ON SEPTEMBER 22, 2005 WENT TO APPLY THE BRAKES AND THE LIGHT CAME ON IN THE DASHBOARD . AFTER ANOTHER FIVE OR SIX MILES THE BRAKE PEDAL STARTED VIBRATING, BUT LIKE A SMALLER VIBRATION COMPARED TO THE VIBRATING. THE DEALERSHIP IS LOOKING AT THE BRAKES NOW ALSO. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10135553September 7, 2005ENGINE AND ENGINE COOLING
DT: THE CONSUMER OWNS A 2005 JEEP GRAND CHEROKEE WHICH STALLED AFTER ONLY BEING DRIVEN 450 MILES. THE STALLING ONLY OCCURRED AFTER COLD STARTS OR WHEN THE VEHICLE HAS NOT BEEN DRIVEN FOR A LONG PERIOD OF TIME. THIS OCCURRED AT REDUCED SPEEDS WHEN THE CONSUMER APPLIED BRAKE PRESSURE. THE ENGINE WOULD SIMPLY SHUT OFF. THE VEHICLE WILL IMMEDIATELY RESTART ON THE FIRST TRY. AFTERWARDS, THE VEHICLE WILL RUN FINE WITH NO OTHER PROBLEMS. THIS HAS HAPPENED AT LEAST SIX TO EIGHT TIMES. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND OFFERED NO EXPLANATION AS TO WHY THIS PROBLEM OCCURS. THE DEALER DID PERFORM A DIAGNOSTICS TEST WHICH PRODUCED NO FAULT CODES OR FAILURES. THE LAST VISIT TO THE DEALER DID PROMPT A REPLACEMENT OF THE CRANK SHAFT SENSOR, BUT THE DEALER DID NOT SAY WHY THIS CORRECTION WAS NECESSARY. SINCE THE REPLACEMENT OF THE CRANK SHAFT SENSOR THE VEHICLE HAS NOT STALLED. HOWEVER, THERE WAS A SLIGHT MISS IN THE ENGINE WHEN BRAKE PRESSURE WAS APPLIED. THE CONSUMER PLANNED TO CONTACT THE JEEP MANUFACTURER AT THIS TIME. *AK *MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10135048September 1, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
WITH ONLY 10,500 MILES ON OUR LEASED 2005 JEEP GRAND CHEROKEE LIMITED- THE VEHICLE HAS SPENT THE LAST 27 DAYS IN A SERVICE REPAIR CENTER. THE ISSUES BEGAN WITH A ROUGH TRANSMISSION, CAR STICKING IN 3RD GEAR - "LIMP MODE" (REQUIRED CAR TO PULL OVER, PARK & RESTART TO DISABLE LIMP MODE), AC GETTING HOT ON ACCELERATION WITH STRONG CHEMICAL SMELL, GREASY OIL LEAK ON INSIDE OF CABIN OUT OF HOOD RELEASE OPENING, EXCESSIVE ROAD NOISE, CHECK ENGINE LIGHT REMAINED ON, AND EASY ENTRY/EXIT SEAT NOT FUNCTIONING. ACCORDING TO MY TEN PAGE INVOICE, THE SERVICE CENTER REPLACED THE REAR DRIVE SHAFT, ENTIRE TRANSMISSION, ALMOST ALL THE MODULES (ONE OF WHICH WAS ALREADY REPLACED FOR FOG LIGHT RECALL), UPDATED FIRMWARE, A KICK PANEL AND TRIM ON THE INSIDE OF THE CABIN THAT WAS STAINED FROM GREASE LEAK, BALANCED ALL 4 TIRES, POWER FLUSHED, REPLACED SENSORS... AMONGST OTHER THINGS. MY HUSBAND AND I WERE INFORMED THAT THE AC UNIT WAS LEAKING INTO THE TRANSMISSION, THAT IT WAS A VERY COMMON PROBLEM WITH THE JEEPS, 300S AND DODGES. SO SERIOUS, IN FACT, THAT CHRYSLER MAY BE CONSIDERING A MASS RECALL TO REMEDY A GROSS OVERSIGHT ON THEIR PART TO PHYSICALLY BEND A DIP STICK TO FIT PARTS AROUND IT- CAUSING A GAP AT THE BASE OF THE RUBBER GASKET THAT ENABLED WATER TO ENTER TRANS (THRO WIRING HARNESS). IT TOOK THE SERVICE CENTER 45 MINUTES TO EXPLAIN ALL THE ISSUES WITH OUR CAR & WHAT WAS DONE TO IT TO FIX IT. WE'VE CONTACTED A LEMON LAW LAWYER & ARE LOOKING TO TAKE THIS TO THE HIGHEST LEVEL POSSIBLE. FOR $40,000 WE EXPECT A LOT MORE FOR OUR MONEY!! FYI... TRANS STILL ROUGH AFTER ALL REPAIRS!!!! *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0