Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10313595February 24, 2010
SEATS
2001 JEEP GRAND CHEROKEE - FRONT DRIVER LEATHER SEAT COMPLETELY BROKE FROM THE TRACK. I HAVE OWNED THIS VEHICLE FOR 1 YEAR. WHEN I BOUGHT THE JEEP I HEARD SQUEAKING BELOW THE CHAIR, BUT NATURALLY THE DEALER TOLD ME NOT TO WORRY ABOUT IT. 1 YEAR LATER THE SEAT CAME APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312834February 22, 2010
VISIBILITY
2001 JEEP GRAND CHEROKEE LIMITED V8 BLEND DOOR IS BROKEN. THIS EFFECT THE ABILITY FOR MY JEEP TO HEAT COOL AND DEFROST PROPERLY. IT SEEMS TO BE A DESIGN FLAW CONSIDERING THE AMOUNT OF INSTANCES I HAVE RUN ACROSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312588February 22, 2010
SEATS
HEATED SEAT IN MY 2001 JEEP GRAND CHEROKEE WAS NOT WORKING. I CHECKED WITH MY JEEP DEALER TO FIND OUT THAT THERE WAS A RECALL ON SOME JEEP FOR THIS PROBLEM DO TO THE POTENTIAL OF THE HEATER STARTING A FIRE. MY JEEP DID NOT FALL INTO THIS RECALL. I AM A DIESEL TECH AND DECIDED THAT I WOULD PURCHASE A NEW HEATED SEAT ELEMENT AND INSTALL IT MY SELF. I DID THIS TODAY 02-21-2010 AND FOUND THAT THE HEATING ELEMENT HAD BURNT AND STARTED TO BURN THE SEAT CUSHION. I FOUND THIS TO BE VERY DISTURBING. I BELIEVE THE RECALL SHOULD BE LOOKED INTO. I HAVE SINCE DISCONNECTED BOTH HEATED SEATS IN MY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311280February 17, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY BETWEEN 25 AND 30 MPH ON NORMAL ROAD CONDITIONS. THE ENTIRE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THE COMPLETE ELECTRICAL SYSTEM FAILED TO FUNCTION. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE RESUMED NORMAL OPERATION AFTER A DELAY OF FIFTEEN SECONDS. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE ACTIVATION OF THE WINDSHIELD WIPERS ALSO RESULTED IN THE ENGINE STALLING. PREVIOUSLY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES AND THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/12/10. *LJUPDATED 09/16/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310542February 15, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SAME THING HAPPENED TO ME WITH THE AIR DOORS BROKE OR STUCK ( MADE OF CHEAP PLASTIC) . $900.00 + TO PULL WHOLE DASH OUT AND FIX AND REPLACE . I HAD TO PAY THAT FOR A VERY KNOWN AND COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310071February 12, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2001 JEEP GRAND CHEROKEE YESTERDAY MORNING AND HAD UNINTENDED ACCELERATION!! I BOUGHT THIS VEHICLE IN GREAT CONDITION ABOUT 3 WEEKS AGO AND HAD 0 PROBLEMS WITH ACCELERATION UNTIL THIS POINT, AND A VERY SHARP POINT AT THAT! I WAS TRAVELING UPHILL AND WENT TO PASS ANOTHER VEHICLE DOING APPROX. 20 MILES PER HOUR, I ACCELERATED PAST THE VEHICLE AND ALL OF A SUDDEN THE GAS PEDAL WENT ALL THE WAY TO THE FLOOR AS IF THE CRUISE CONTROL CAME ON, BUT WHEN I TRIED TAPPING AND THEN(WHEN THAT DIDN'T HELP) I WAS HOLDING THE BRAKES AS FAR DOWN AS I COULD BUT WOULD NOT STOP THIS VEHICLE THAT WAS CHARGING FORWARD WITH THE ENGINE AT HIGH REVS.. I EVENTUALLY WAS ABLE TO GET THE VEHICLE INTO NEUTRAL WHICH CALMED THIS DOWN. IT TOOK THE WHOLE LENGTH OF THE STREET TO STOP THIS, AND IF THERE WERE ANY OTHER VEHICLES ON THE ROAD, THERE WOULD HAVE BEEN A SERIOUS-SERIOUS ACCIDENT!!! I AM HOPING THERE IS SOMETHING I CAN DO TO CORRECT THIS PROBLEM BUT MY MECHANIC HAS NO IDEA WHAT COULD HAVE CAUSED THIS. I OF COURSE CAME HOME AND GOOGLED ON MY COMPUTER TO FIND OUT IF ANYONE ELSE HAS HAD A PROBLEM WITH THIS, AND THERE ARE MANY, MANY WITH HORROR STORIES OF MAJOR ACCIDENTS! I WOULD LIKE TO KNOW IF ANYTHING CAN BE DONE AS I LOVE THE VEHICLE BUT CANNOT PUT PEOPLES LIVES IN DANGER IF THIS IS TO HAPPEN AGAIN.. I HAVE HAD MANY CARS OVER THE YEARS AND HAVE NEVER HAD ANYTHING REMOTELY DANGEROUS AS THIS HAPPEN, AND I HAVE HAD NO ACCIDENTS TO THIS POINT!! WITH A V8 ENGINE, THIS VEHICLE IS LIKE A TANK CHARGING, AND VERY VERY VERY DANGEROUS!! I WAS VERY LUCK, THIS TIME!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303425January 31, 2010
SEATS
DRIVERS SIDE FRONT SEAT BRACKETS BROKEN CAUSING UNSTABLE SITUATION WITH SEAT. ACTS LIKE A ROCKING CHAIR. SEEMS TO BE A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303273January 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SEVERAL WINDOW MOTORS ON MY 2001 JEEP HAVE BROKE IN THE PAST TWO YEARS. WHEN THIS HAPPENS, THE WINDOW FALLS DOWN BY ITSELF AND WILL NOT GO BACK UP WITHOUT GETTING OUT OF THE CAR TO MANUALLY PUSH IT BACK UP. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY TO PUSH MY WINDOW BACK UP FOR FEAR OF IT GOING ALL THE WAY DOWN AND NOT BEING ABLE TO GET IT BACK UP IN THE FREEZING COLD WEATHER. I AM ALSO CONCERNED ABOUT THE POSSIBILITY OF HITTING A BUMP IN THE ROAD AND THE WINDOW FALLING DOWN HARD AND SHATTERING. PLEASE ALSO TAKE INTO CONSIDERATION THE FACT THAT THIS HAS HAPPENED TO THREE OF MY WINDOWS SO FAR AND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM AND CHRYSLER IS REFUSING TO DO ANYTHING ABOUT IT. SINCE IT IS SO EXPENSIVE TO REPAIR, I AS WELL AS MANY OTHERS ARE FORCED TO LIVE WITH IT UNTIL I CAN SAVE UP ENOUGH MONEY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300375January 19, 2010
SEATS
DRIVER'S SEAT BROKE AWAY FROM THE SEAT FRAME WHEN DRIVING AFTER APPLYING BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300144January 18, 2010
SEATS
MY 2001 JEEP GRAND CHEROKEE DRIVER SIDE SEAT BROKE AND I THINK IT SHOULD BE RECALLED ASAP I HAVE NOTICED THIS IS A VERY COMMON THING. I NOW HAVE TO DRIVE AROUND WITH MY 2 YEAR OLD IN A CROOKED SEAT AND THE SAFETY BELT DOESN'T LAY RIGHT SINCE IT IS CROOKED. I THINK THIS IS A VERY SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300104January 17, 2010
SEATS
BROKEN SUPPORT ON DRIVERS SEAT ON 2001 JEEP GRAND CHEROKEE LAREDO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299648January 13, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY
HEAT ONLY WORKS ON DRIVER SIDE. COLD AIR FROM PASSENGER SIDE. MY MECHANIC THE A/C BLEND DOOR IS PROBABLY STUCK. I HAVE BEEN TOLD THEY WOULD HAVE TO PULL THE DASH TO FIX THE PROBLEM. A YEAR AGO THE HEATER CORE WAS REPLACED REQUIRING THE NEED TO PULL THE DASH. THE LABOR FOR THAT ALONE WAS $900. MY MECHANIC TOLD ME THAT BOTH OF THESE PROBLEMS HAVE SERVICE BULLETINS ISSUED FOR THE JEEP & THE DODGE DURANGO. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THESE ARE SO COMMON, THAT THE PARTS NEEDED TO FIX THE BLEND DOOR ARE NOT EVEN AVAILABLE. WITH THE BELOW 0 TEMPERATURES WE ARE HAVING THIS WINTER I CAN'T GO VERY FAR WITHOUT FREEZING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298888January 10, 2010
VISIBILITY
WIFE AND SON REQUIRED TO FIND ALTERNATE VEHICLE. THE RIGHT HAND SIDE OF HEATER ON 2001 JEEP GRAND CHEROKEE LIMITED FAILED. NO DEFROST TO CLEAR WINDOWS AND FRIGID AIR BEING BLOWN ONTO PASSENGER. I WOULD LIKE TO HAVE YOU INVESTIGATE THE (I BELIEVE UNCONSCIONABLE) NUMBER OF COMPLAINTS OF THE FAILURE OF THE "BLEND DOORS" ON 1999 TO 2004 JEEPS. IT IS A DESIGN FAILURE THAT IS THE RESULT OF A PIECE OF PLASTIC BREAKING IN AN INACCESSIBLE LOCATION UNDER THE DASH. THE CAR IS RENDERED DANGEROUS WITH NO WAY TO CLEAR WINDSHIELD AND DRIVER/PASSENGERS UNABLE TO GET INSIDE TEMPERATURE TO A TOLERABLE LEVEL. THE REPAIR FOR THE APPROXIMATELY $180 PART COSTS $1200 FROM THE DEALER AND $900 TO $1000 FROM INDEPENDENT REPAIR SHOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297049December 27, 2009
VISIBILITY
2001 GRAND JEEP CHEROKEE LIMITED EDITION BLEND DOORS AND RECIRC DOOR ALL BROKEN AT 48K MILES. POOR DESIGN OF THE PARTS (PLASTIC) CAUSED THE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296793December 23, 2009
SEATS
DRIVERS FRONT SEAT FRAME REPEATEDLY BREAKS AND HAVE TO HAVE IT WELDED. HAVE HAD IT REPAIRED 3X AT MY OWN COST. THE SEAT IS ALSO TWISTING ON THE MOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296506December 20, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I OWN A 2001 JEEP GRAND CHEROKEE AND THE BLEND DOORS AND HEAT DO NOT WORK. I CANNOT BELIEVE HOW MANY PEOPLE HAVE THIS ISSUE AND HOW POOR THIS PRODUCT IT. WE MUST HAVE SOME RELIEVE FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296246December 17, 2009
ELECTRICAL SYSTEM:IGNITION
I OWN A 2001 JEEP GRAND CHEROKEE. ON FRIDAY 2/11/09 I HAD TO CALL AAA AUTO SERVICE. THE IGNITION ON THE CAR LOCKED UP. THE AUTO MECHANIC. THAT THEY SENT OUT GOT OUT OF THE TRUCK WITH A RUBBER HAMMER AND WALKED OVER TO MY CAR AND HIT THE IGNITION A COUPLE OF TIMES AND IT CAME UNLOCK. HE SAID THAT THEY GET A COUPLE OF CALLS A WEEK ABOUT THIS PROBLEM. I TOOK IT TO A DEALER AND THEY TOLD ME THEY HAD TO REPLACE THE IGNITION IN CARS 3 OR 4 TIMES A MONTH. I CALLED CHRYSLER AND TRIED TO TELL THEM ABOUT THE PROBLEM AND THEY WERE NO HELP. SO I'M REPORTING THE PROBLEM TO YOU TO TRY TO GET SOME HELP. *TR THE CONSUMER STATED HE FILED A COMPLAINT IN DECEMBER 2009 AND WOULD LIKE TO KNOW IF THE PROBLEM WAS INVESTIGATED, AND IF SO WHAT WAS THE OUTCOME.? UPDATED 03/23/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294095December 1, 2009
SEATS
DRIVER'S SEAT BROKE AS I WAS TURNING INTO MY CAR PORT CAUSING VEHICLE TO STRIKE PORT POST. I ATTEMPTED TO REPAIR FAULTY SEAT BRACKET, TO NO AVAIL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10293619November 25, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR WINDOWS GEARS AND TRACKS HAVE BROKEN WITHIN THE LAST YEAR. MOTORS HAVE HAD TO BE REPLACED ON ALL FOUR WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293153November 22, 2009
SEATS
THE DRIVER'S SEAT BROKE ON MY 2001 JEEP GRAND CHEROKEE LIMITED. THIS SEEMS TO BE A COMMON PROBLEM WITH JEEP CUSTOMERS. THIS IS A SAFETY ISSUE IF IT HAPPENS WHEN SOMEONE IS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee