Jeep Gladiator Complaints

499 consumer complaints on file.

#11599851July 7, 2024
POWER TRAIN
On [XXX], traveling at the speed limit of 70mph, crossing from Illinois to Indiana my Rear Locker engaged light came on, on the dashboard. I immediately pressed the disengage button... The warning light came on, flashing, but never indicated that the rear locker was disengaged. I then immediately pulled over the vehicle at a safe location. Where i tried unsuccessfully to disengage the locker... I ended up turning the vehicle off, waiting a few minutes, and then turning it back on. The warning light did not initially turn back on. Three more times on the way back on that day, it did turn back on. The third time it never did turn off. I performed a few tests to make sure the Locker was not actually engaged. However, the system continues to tell me that the Rear Locker is engaged. Even though it is not engaged... I'm concerned that the control system for the Rear locker is compromised and poses a substantial risk to drive on the highway in its current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599177July 5, 2024
SEATS, SUSPENSION
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596817June 26, 2024
POWER TRAIN
Transmission failure 850RE. 86000 miles. Known problem with this transmission. Left wife and children stranded in a very dangerous location on highway. Could not move vehicle off roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595893June 22, 2024
FUEL/PROPULSION SYSTEM
I've been on the waiting list for 9 months and they said it would take about 30 more months for me to get the part fixxed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595661June 21, 2024
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594674June 16, 2024
SUSPENSION
This truck shakes (trembles) usually at highway speeds triggered only when there is an irregularity on the pavement, it continues doing that even after I pass the irregularity, until I reduce the speed. My truck has only 2103 miles on it, I have not driven it off roads or any extreme driving. I first noticed the problem at 610 miles. I took the truck to the dealership so they can fix the problem. They did not do anything. I worry about loosing control of the truck and have an accident. I check this and found a name :" death wobble". What can you do? Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594106June 13, 2024
STEERING:LINKAGES:DRAG:LINK:CONNECTION
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592814June 6, 2024
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592749June 5, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
2023 Jeep Gladiator with 8000 miles shut off while driving down the highway at approximately 40 Mph. Service Electronic Throttle Control light illuminated. Coasted to a stop and put the vehicle in park. Vehicle wouldn’t restart. Vehicle is currently at the dealership awaiting service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592288June 3, 2024
VISIBILITY/WIPER
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591949June 1, 2024
SERVICE BRAKES
Parking brake cable adjustment nut loosened itself, which caused park brake cable to fall out of connector underneath center console, causing park/emergency brake to completely fail. I reinstalled cable into bracket, set adjustment nut to manufacturer specification, and the park brake worked properly again. A few weeks later the adjustment nut once again loosened itself, causing the cable to dislodge and causing the park brake to fail once again. At this point I replaced the lock nut with an aftermarket fastener and brake is once again working as designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589453May 18, 2024
EXTERIOR LIGHTING
The LED center high-mounted stop lamp, more commonly called the 3rd brake light, failed. A silent code was available to be read by only the dealership service; there were no visible warnings on the vehicle nor any owner online dashboards. In fact, the owner online dashboard had green across the board and clearly stated no issues were detected. The real issue here, and the reason for this submission, is that this LED should not have failed at less than three years and reviewing online many people have been having the same exact issue. Without any visible warnings to the driver, I have no idea how long it has been out. An investigation into a potential recall should be initiated as this is starting to sound like a manufacture defect that is affecting a legally required center high-mounted stop lamp. Minimally, there should be a software update to inform the driver of this error code and not have it be silent such that only a dealership service center is able to read it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589195May 16, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587702May 8, 2024
POWER TRAIN
Started hard shifting and then really struggled to shift and accelerate once I slowed down. Took to dealership and they said the transmission will need to be replaced. The engine light came on just shortly after the hard shifting and inability to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587465May 7, 2024
FUEL/PROPULSION SYSTEM
Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586087April 30, 2024
POWER TRAIN
The contact owns a 2023 Jeep Gladiator. The contact stated that the vehicle was repaired under an unknown recall by the previous owner; however, the check engine warning light illuminated. The contact examined the vehicle and became aware of some loosened fasteners. The vehicle was taken to a local dealer where it was diagnosed that there were defective parts associated with NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was not repaired due to parts being on backorder. The contact stated the fuel casket, canister purge valve, and fender liner had previously been replaced. The contact was not provided documentation of any repairs that were performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585624April 27, 2024
FUEL/PROPULSION SYSTEM
Drove the vehicle approx 18 miles to work in the morning. The vehicle sat parked, locked and secured in a corporate office lot visible from office. Left for the day and as I started to drive began to smell gasoline. Looked for a gas trail and didn’t see it. Continued to drive and occasionally would smell gas. When I arrived at home, looked in the engine bay and it was dry. Looked underneath and saw that the passenger side undercarriage was dripping with gas. So much the fumes filled the garage and began to move into the house. Parked the vehicle on the street and contacted local dealership. Dealership via phone said only appt is approx more than 2 weeks out and couldn’t give an answer what would happen if the vehicle was brought in and or towed in. I explained the safety aspects of an active fuel leak and they still couldn’t find a way to make an appointment. The next morning a small plate sized leak of fuel as on the asphalt directly under passenger side (where fuel tank is). Vehicle hesitated when starting, when it finally did I looked for active fuel spilling and could not locate. I began to drive to dealership. At one one point when I stopped for a long red light the smell of fuel was overwhelming. Arrived at dealership where you could and smell gas. Went into office and again was told that with out an appointment that was over two weeks out nothing could be done. Again explained the safety aspect of an active fuel leak and was blankly looked at and then told the only appt is more than 2 weeks out. Finally asked for supervisor and they said that it could be left but wouldn’t be seen for 4-5 days. They rented me a vehicle and boldly stated that “if” the cause of the defect wasn’t done by aftermarket parts or vandalism then they would contact jeep to see if the vehicle could be repaired under warranty. This was stated several times. The vehicle is 2 years old and has approx 19000 miles on it. No aftermarket fuel or engine parts have been installed and there was no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585273April 25, 2024
ELECTRICAL SYSTEM
My 2022 Jeep Gladiator burned to the ground with 2,500 miles. Jeep sent out their fire investigator and they said it was not a manufacture defect on their part. Allstate sent out their fire investigator and he said it WAS a Jeep manufacturer issue. Both Jeep and Allstate denied to give me copies of the report findings. My Jeep was parked and engine cold when it started smoldering and went up in flames. my VIN is [XXX] . I lost 12 months of payments plus $1800 in Ceramic coating along with another $2,000. in additional add ons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584730April 23, 2024
SERVICE BRAKES
Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583255April 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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