Infiniti M35 Complaints

465 consumer complaints on file.

#10324641April 9, 2010
STEERING
WHEN MAKING RIGHT TURNS THE STEERING VIBRATES AND LOUD NOISE. THE ISSUE IS THE STEERING RACK ON AWD MODELS. INFINITI CANADA DID NOT WANT TO REPLACE IT SINCE MY VEHICLE IS OUT OF WARRANTY BY 5000KM. I HAVE A BIG CONCERN THAT AT SOME POINT THE STEERING RACK MIGHT FAIL AND LEAD TO A CRASH. THIS ISSUE SHOULD DEFINITELY BE COVERED BY INFINITI. THERE ARE NUMEROUS REPORTS OF THIS PROBLEM, AND INFINITI EVEN HAS A TECHNICAL BULLETIN REGARDING THIS PROBLEM, AND AN UPDATED PART THAT IS SUPPOSED TO FIX THE ISSUE. THE PRICE OF THE PART ALONE IS 1000$, AND I THINK THAT INFINITI SHOULD COVER THE COSTS, BECAUSE IT IS A FACTORY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322272March 26, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AFTER BEING SHIFTED INTO DRIVE FROM THE PARK POSITION. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO STOP THE ACCELERATION. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS INSPECTED. HOWEVER, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321436March 22, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ON THREE SEPARATE DAYS, I HAD TROUBLE STOPPING MY BRAND NEW INFINITI M35. THE FIRST DAY, ON FOUR OCCASIONS WHEN I APPLIED THE BRAKES, THE CAR BUCKED AND SHOOK AND CONTINUED TO GO FORWARD BEFORE FINALLY STOPPING. ON THE SECOND AND THIRD DAYS, THIS OCCURRED TWICE EACH DAY. SEVERAL PEOPLE SAW THIS HAPPENING AND SCREEMED FOR ME TO PUT THE CAR INTO NEUTRAL OR TURN OFF THE MOTOR. I TOOK THE CAR TO THE INFINITI DEALER THREE TIMES FOR THIS PROBLEM. CHECKED THE COMPUTER READ OUT, ROAD TESTED THE VEHICLE FOR 70 MILES, AND INSPECTED IT THOROUGHLY BUT COULD NOT DUPLICATE THE PROBLEM. MY FRIEND TRIED TWICE TO APPLY THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY BUT COULD NOT DUPLICATE THE PROBLEM THAT I HAD. ON EACH OCCASION, I WAS SCARED TO DEATH AND WAS SHAKING AND SWEATING. I AM AFRAID THAT I WILL BE KILLED IN THIS CAR DUE TO A MALFUNCTION THAT CAN NOT BE DIAGNOSED. IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM, PLEASE REPORT IT SO THAT INFINITI WILL KNOW THAT THEY HAVE A SERIOUS, INTERMITTENT PROBLEM WITH THE M35 THAT MIGHT END UP BY KILLING PEOPLE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313212February 26, 2010
STEERING
2008 INFINITI M35X HAS A DEFECTIVE STEERING MECHANISM. *BF THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE STEERING MECHANISM, WHICH CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER. THE STEERING WHEEL TURNED UP TO 130 DEGREES WITHOUT DRIVER INPUT AS THE CAR SLOWED DOWN BEFORE IT CAME TO A COMPLETE STOP. THE BEHAVIOR OCCURRED ON A DAILY BASIS. DURING THE FIRST FOUR TIMES, THE DEALER DENIED THE EXISTENCE OF ANY PROBLEM. THE FIFTH TIME, THE DEALER ACKNOWLEDGED A PROBLEM WITH THE STEERING MECHANISM AND ATTEMPTED TO FIX IT. HOWEVER, THE PROBLEM REMAINED UNSOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314518February 26, 2010
STEERING
I HAVE A 2007 INFINITI M35X WHICH HAS A TERRIBLE PROBLEM WITH THE STEERING WHEN I AM DRIVING OVER A RUTTED OR BUMPY ROAD. THE STEERING WILL PULL HARD TO ONE SIDE OR THE OTHER AND ONE TIME ALMOST TOOK ME OFF THE ROAD. THE DEALER SAYS IT'S THE TIRES, WHICH ARE GOODYEAR RSA ORIGINAL EQUIPMENT ON THE CAR. HOWEVER, I HAVE DRIVEN THEIR OTHER CARS WITH THE SAME TIRES WITHOUT ANY PROBLEMS AT ALL. I'VE OWNED MANY CARS, INCLUDING INFINITIS, WITHOUT THIS PROBLEM AND FEAR THIS IS A VERY DANGEROUS CAR AS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314251February 25, 2010
STEERING
2009 INFINITI M35X WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD. IT IS ALSO SOMEWHAT DIFFICULT TO RECOVER TO A NORMAL STEERING AFTER YOUR CAR IS BEING TAKEN OVER BY THE ROAD... THIS HAPPENS EXTREMELY FAST AND IS AN ACCIDENT WAITING TO HAPPEN WITH SERIOUS INJURIES. I'M A LOCAL POLICE OFFICER AND SERIOUSLY SUGGEST THAT THIS ISSUE BE ADDRESSED BEFORE IT BECOMES BIGGER THAN WHAT IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313894February 24, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INFINITI M35X 2007 TPMS MALFUNCTION. TPMS WARNING LIGHT IS ILLUMINATED. ON THE IN-DASH INFORMATION SCREEN, THE FRONT RIGHT TIRE DOES NOT REGISTER TIRE PRESSURE. ALL OTHER TIRES REGISTER PRESSURE IN NORMAL RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313168February 22, 2010
STEERING
2008 INFINITI M35 DEFECTIVE STEERING MECHANISM*CW THE CONSUMER STATED THE DEFECTIVE STEERING MECHANISM CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER WITHOUT DRIVER INPUT. AFTER FIVE ATTEMPTS OF TRYING TO CONVINCE THE DEALER THERE WAS A PROBLEM, THEY FINALLY ACKNOWLEDGED A PROBLEM WITH THE STEERING MECHANISM AND ATTEMPTED TO FIX IT. HOWEVER, THE PROBLEM REMAINED UNSOLVED AND THE HANDLING OF THE VEHICLE POSED A SERIOUS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311532February 17, 2010
STEERING, SUSPENSION:FRONT
STEERING AND FRONT SUSPENSION WANDERS SUDDENLY AND ALMOST UNCONTROLLABLY WHEN VEHICLE TRANSITIONS FROM A SMOOTH TO SEMI-ROUGH ROAD SURFACE AT 50-65 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311103February 16, 2010
EQUIPMENT
ON JULY, 22, 2009, MY 2006 INFINITI M35X ACCELERATED OUT OF CONTROL. I HAD PARKED THE CAR AND IT TOOK OFF , WENT THROUGH A METAL FENCE, THROUGH SOME BUSHES AND PULLED A POLE FROM THE GROUND. THE POLE LODGED AT THE BOTTOM OF THE CAR AND STOPPED THE CAR WHICH HAD NOT RESPONDED TO THE BRAKES. I WAS CLOSE TO A BRICK BUILDING AND WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED (ACCORDING TO THE POLICE) IF THE CAR HAD KEPT ON GOING. A POLICEMEN WHO CAME TO MY RESCUE WAS CONVINCED THAT I HAD ACCELERATED INSTEAD OF BRAKING AND WROTE THAT IN HIS POLICE REPORT. WITH WHAT IS HAPPENING WITH TOYOTA, I FEEL VINDICATED BECAUSE OTHERS HAVE HAD THE SAME REACTION FROM THE POLICE.WHEN THEIR CARS HAVE GONE OUT OF CONTROL. I NOTIFIED INFINITI OF THE ACCIDENT AND THEY WERE WILLING TO SEND SOMEONE TO LOOK AT THE CAR, BUT THEY INSISTED ON THE POLICE REPORT. OF COURSE, THE REPORT PUT ALL THE RESPONSIBILITY WITH ME AND I DIDN'T FIGHT IT UNTIL I STARTED HEARING FROM VICTIMS OF THE TOYOTA DEBACLE. IT NEVER CAME TO PASS, AS SOMEONE WAS WILLING TO BUY MY DAMAGED CAR AND I WAS HAPPY TO GET RID OF IT, AS I NEVER WOULD HAVE FELT COMFORTABLE DRIVING IT AGAIN.SEVERAL MONTHS LATER, I STARTED TO HEAR ABOUT TOYOTA'S PROBLEMS AND IT STRUCK A CHORD. I THINK THE INFINITIS NEED TO CHECK THEIR CARS AND IT REMAINS TO BE SEEN IF THIS PROBLEM HAS HAPPENED TO OTHER INFINITI DRIVERS. OTHER PEOPLE WHO HAD DRIVEN MY CAR WERE NOT COMFORTABLE WITH IT, THEIR CRITICISM BEING THAT IT WAS TOO PEPPY AND HARD TO CONTROL. I DID NOT REPAIR THE CAR, BUT USED THE INSURANCE AND THE SALE AMOUNT TOWARD BUYING A NEW CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10308830February 11, 2010
STEERING
IN NOVEMBER 2007 I PURCHASED A NEW 2007 INFINITI M35. SINCE THAT TIME, WHENEVER I DRIVE OVER ROUGH SURFACES, THE CAR JERKS TO THE LEFT AND RIGHT, REQUIRING A VERY FIRM GRIP ON THE STEERING WHEEL AT ALL TIMES. THE LOCAL INFINITI SERVICE CONSULTANT SAID THIS WAS A COMMON PROBLEM FOR THIS TYPE VEHICLE. AFTER SOME RESEARCH, I DISCOVERED THERE ARE OTHER 2007 M35 OWNERS WITH THE SAME PROBLEM. THEY DEFINE THEIR PROBLEM AS 'TRAMLINING' AND I BELIEVE MY ISSUES ARE THE SAME AND THIS PROBLEM PRESENTS SERIOUS SAFETY ISSUES. PLEASE LET ME KNOW IF OR WHEN INFINITI PROVIDES SOMETHING TO CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307688February 9, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 INFINITI M35 SPORT THAT I AM HAVING A SAFETY ISSUE WITH. THE CAR PULLS WHEN BRAKING IF THERE IS THE SLIGHTEST IMPERFECTION IN THE ROAD. I HAVE TO HANG ON TO THE STEERING WHEEL TO PREVENT IT FROM TRAVELING INTO THE NEXT LANE, WHICH AT TIMES IS ALMOST IMPOSSIBLE. I HAVE HAD INFINITI INSPECT IT MANY, MANY TIMES SINCE I PURCHASED IT BUT THEY DECLINE TO ACKNOWLEDGE THE PROBLEM. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND DO NOT KNOW WHERE ELSE TO TURN.. I PURCHASED THE CAR IN MAY 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308062February 9, 2010
STEERING
MY 2006 INFINITI M35X WILL UNEXPECTEDLY WONDER ACROSS LANES. SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT. I HAVE TAKEN IT TO THE DEALER AND VERIFIED THE ALIGNMENT WAS CORRECT. DEALER TOLD ME TRY NEW TIRES, WHICH I DID. NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT UNLESS YOU STILL HAVE WARRANTY LEFT. THIS IS A MAJOR SAFETY ISSUE AND ALMOST RESULTED IN AN ACCIDENT MANY TIMES. MY WIFE NOW REFUSES TO DRIVE THE CAR AS IT PULLED HER OFF THE ROAD.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307507February 8, 2010
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE CANNOT MAINTAIN PRESSURE. THE TIRE IS SEEMINGLY WITHOUT LEAKS SO THE PROBLEM MUST BE IN THE RIM OR THE STEM. AIR NEEDS TO BE ADDED EVERY WEEK. POTENTIAL UNDERINFLATION ISSUES PERSIST. DEALER REFUSES TO CONSIDER THE ISSUE. INFINITI M35X - MODEL YEAR 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304318February 3, 2010
AIR BAGS:SIDE/WINDOW, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SEEMS TO BE A COMMON PROBLEM WITH INFINITI M35X (JUST ALL WHEEL DRIVES) WITH TRAMLINING. CAR DANGEROUSLY JERKS AS TIRES TRACK INTO HWY GROOVES AND PAVEMENT GROOVES. THE PROBLEM GENERALLY GOES AWAY IF THE GOODYEAR RSA TIRES ARE REPLACED WITH CERTAIN OTHER BRAND TIRES. INFINITI IGNORES ALL REQUESTS TO REPAIR OR ADDRESS THE PROBLEM. IN SOME CASES, LIKE MINE, THE STEERING RACK WAS REPLACED BUT THAT ONLY SOLVED PART OF THE PROBLEM. I HAVE READ ABOUT MANY OTHERS WITH SIMILAR COMPLAINTS. THIS OCCURS EACH TIME THE CAR IS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303775February 2, 2010
SEATS
DEFECT IN THE SEAT HEATERS - INFINITI REFUSES TO CORRECT PROBLEM, STATES IT'S NORMAL, ALTHOUGH WHEN THE CAR WAS BOUGHT, THE NOISE WASN'T PRESENT. IN SITTING IN OTHER CARS, SAME MODEL, SAME YEAR, THIS NOISE ISN'T PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303462January 31, 2010
SERVICE BRAKES, HYDRAULIC
I WAS ON AN EXIT RAMP GOING 25-30 MPH. I ATTEMPTED TO STOP AND I HAD TOTAL BRAKE FAILURE. THE BRAKES "LOCKED" AND DID NOT STOP THE CAR AT ALL. IT WAS A FREEZING COLD DAY AND THERE WAS A "DUSTING OF SNOW" ON A FEW SECTIONS OF THE ROAD. THE CAR IS AN AWD VEHICLE. I AVOIDED CRASHING INTO NUMEROUS OTHER VEHICLES BY DRIVING OFF ROAD ONTO THE GRASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302485January 27, 2010
STEERING
2006 INFINITI M35 X LOSS OF CONTROL OF STEERING. CAR WOULD PULL BOTH LEFT AND RIGHT WHILE DRIVING AT HIGHWAY SPEEDS. HAD TO PULL CAR OFF THE HIGHWAY AND STEERING ISSUES PERSISTED. LEARNED OF OTHER REPORTS ON INFINITI M35X STEERING BY RESEARCHING ON INTERNET. REFERRED TO ISSUE AS TRAMLINING. THIS PROBLEM SHOULD BE ADDRESSED BY INFINITI AS LOSS OF STEERING COULD RESULT IN DEATH OR OTHER SERIOUS INJURY.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300128January 18, 2010
STEERING
I OWN A 2006 INFINITI M35-S WHICH SUFFERS FROM TRAMLINING. THE CAR IS VERY DIFFICULT TO CONTROL ON RUTTED OR CROWNED ROADS, AND WHEN APPROACHING AT STOPLIGHT AT SPEEDS AS LOW AS 10MPH, THE CAR WILL YANK ITSELF INTO THE NEXT LANE OVER, REQUIRING ME TO COUNTER STEER IT. MY DEALER CLAIMS THIS IS NORMAL FOR A CAR OF THIS TYPE, BUT I ALSO OWN A G35 OF THE SAME YEAR WHICH DOESN'T HAVE THIS ISSUE. THIS PROBLEM HAS BEEN REPORTED NUMEROUS TIMES FOR THIS MODEL YEAR AND LATER, YET NO RECALL OR ADVISORY HAS BEEN POSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298937January 10, 2010
SUSPENSION
I HAVE A 2007 INFINITI M35X AND I WOULD LIKE TO REPORT THAT THIS CAR HAS A SERIOUS TRAMLINING PROBLEM. THE CAR WILL SUDDENLY VEER INTO THE NEXT LANE. THIS CAN HAS THE POTENTIAL TO BE BE VERY DANGEROUS AND BASED ON MANY FORUMS MANY USERS ARE EXPERIENCING THE SAMETHING. PLEASE HELP AND MAKE INFINITI FIX THE PROBLEM BEFORE SOMEONE DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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