Hyundai Veracruz Complaints

662 consumer complaints on file.

#11320278April 6, 2020
AIR BAGS
THE AIR BAG LIGHT WAS ON WHEN I BOUGHT IT AND NOW I AM UNABLE TO HAVE INSPECTEDT TILL IPAYTHE DEALER2;000 I GOT THE CAR IN A USED CARLOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319354March 26, 2020
AIR BAGS, UNKNOWN OR OTHER
1. THE HORN WON'T WORK WHEN YOU PUSH THE HORN 3 TO 4 TIMES IT KEEPS BLOWING THE FUSE 15A . I REPLACE THE RELAY SWITCH AND IT STILL BLOWS THE 15A GUESS. 2. I. STARTED UP MY CAR DROVE THROUGH MY NEIGHBORHOOD ABOUT 10 MILES PER HOUR AND THE AIRBAG LIGHT CAME ON FOR NO REASON ON THE DASHBOARD AND WON'T CUT OFF. I HAD 1 PASSENGER IN THE FRONT SEAT, WHEN THIS HAPPEN AND IT STILL TAYS ON EVEN WHEN BY MYSELF,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311721February 26, 2020
ELECTRICAL SYSTEM, STEERING
I WAS MAKING A RIGHT HAND TURN ONTO A 2 LANE DIVIDED HIGHWAY. AS I WAS TURNING I LOST STEERING POWER AND MY BRAKE LIGHT INDICATOR CAME ON. I WAS EVENTUALLY ABLE TO REGAIN STEERING AFTER CROSSING BOTH LANES OF ON COMING TRAFFIC. THE ALTERNATOR BELT WAS REPLACED. THE VERY NEXT DAY THE EXACT SAME THING OCCURRED EXCEPT THERE WAS A LOUD SQUEAL THAT HAPPENED FOLLOWING THE LOSS OF STEERING AND THE BATTERY LIGHT COMING ON.THIS IS A SIGNIFICANT SAFETY CONCERN TO LOSE STEERING WHILE DRIVING THE VEHICLE. I HAD ALSO EXPERIENCED THE ABS SENSOR, EMERGENCY BRAKE SENSOR, AND ESC SENSOR COMING ON. REPLACING THE ABS SENSOR ON BOTH SIDES CORRECTED THAT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310878February 23, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE BATTERY DON'T CHARGE UNLESS THE AIR CONDITIONER IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306636February 3, 2020
UNKNOWN OR OTHER
FRONT OIL COVER GASKET LEAKING ON TO ALTERNATOR. ACCORDING TO RESEARCH ON MY VIN NUMBER IT WAS FIXED. AFTER READING OWNER COMPLAINTS OF SAME MODEL VERACRUZ IT APPEARS TO BE A REOCCURRING PROBLEM. WHICH MEANS THIS PROBLEM HAS NOT BEEN COMPLETELY RESOLVED. AFTER TRYING TO CRANK VEHICLE AT SOME POINT EARLIER THIS YEARS AND WAS UNSUCCESSFUL. AFTER FURTHER EXAMINATION OIL WAS VISABLE AS WELL AS THE SMELL OF OIL ON ALTERNATOR. CAR LATER CRANK WITH NO PROBLEM. BUT OIL LEAK IS BECOMING A PROBLEM AS IT IS OBVIOUS THE LEAK IS INCREASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302490January 28, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MANUFACTURED FROM DECEMBER 26, 2006, THROUGH JULY 24, 2012. THE AFFECTED VEHICLES MAY EXPERIENCE AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. IF THERE IS A SUFFICIENT AMOUNT OF OIL DROPPED ONTO THE ALTERNATOR, THE ALTERNATOR WILL BE DAMAGED CAUSING THE CHARGING SYSTEM TO BECOME INOPERATIVE. MY VEHICLE WAS IN MOTION AND SHUTOFF WHILE DRIVING ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298427January 10, 2020
ENGINE
AS SOON AS I TURNED VEHICLE ON WHITE SMOKE COMES OUT OF EXHAUST SYSTEM AND SMELLS LIKE BURNING OIL. DROVE IT FOR A WHILE AND SMOKE WAS A BIT LESS BUT STILL CAME OUT ON EVERYTIME I MADE A STOP ALONG WITH THE SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288732December 12, 2019
ELECTRICAL SYSTEM, STEERING
THE TILT AND TELOCOPING FEATURE STOPPED WORKING ON THE STEERING WHEEL A WHILE BACK. IT CAN ONLY GO IN AND OUT, NOT UP AND DOWN. CAUSING IT TO BE HARDER TO REACH, SEE, AND STEER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282734November 27, 2019
SERVICE BRAKES
WHEN PRESS THE BRAKES THE REAR BRAKE LIGHTS DO NOT COME ON. THE VEHICLE REAR LIGHTS ARE ON BUT THE BRAKES LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS PUSHED WHEN HAVING TO STOP OR SLOW DOWN. ONLY FOUND OUT ABOUT THE LIGHTS BECAUSE INDIVIDUAL BEHIND MY VERACRUZ PULLED FROM AROUND ME TO THE DRIVER SIDE OF MY CAR AND TOLD ME I HAD NO BRAKE LIGHTS JUST TAIL LIGHTS AND HE ALMOST REAR-REAR ENDED ME AT THE STOPLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279156November 9, 2019
AIR BAGS
AIR BAG LIGHT IS ON AND STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255927September 16, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS IS MOSTLY FROM MEMORY WITH MOST RECENT DATA REPORTED. MY 2008 VERACUZ HAS HAD THE VALVE COVER GASKET REPAIRED OR REPLACED A MINIMUM OF 4 TIMES SINCE I PURCHASED IT ON 4/30/09 FROM O'BRIEN HYUNDAI. THE FIRST TIME WAS ABOUT 2 YEARS AFTER I BOUGHT IT. DEALER FOUND LEAK DURING OIL CHANGE AND ATTEMPTED TO SEAL WITH A SILICONE. THAT WAS UNSUCCESSFUL AND VALVE COVER GASKET WAS REPLACED. A YEAR PLUS LATER I WAS DRIVING HOME WHEN I COULD NOT GOT FASTER THAT 35 MPH. WHEN I DROVE INTO MY DEVELOPMENT, THE MAX SPEED WAS 10 MPH. I BARELY GOT INTO MY DRIVEWAY AND THE CAR STOPPED. IT TURNED OUT THAT OIL FROM A LEAKING VALVE COVER GASKET HAD SHORTED THE ALTERNATOR AND THE CAR HAD BEEN RUNNING ON THE BATTERY. CAR WAS TOWED AND BOTH THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED UNDER WARRANTY. IN 2014, THERE WAS A RECALL FOR THE LEAKING VALVE COVER GASKET PROBLEM AND MY CAR WAS REPAIRED AGAIN. IN NOVEMBER OF 2018, THE SERVICE TECH AT O'BRIEN HYUNDAI FOUND AN OIL LEAK DURING AN OIL CHANGE BUT WAS UNCERTAIN OF THE SOURCE. HE PUT A DYE IN THE OIL AND REQUESTED THAT I RETURN AFTER 2000 MILES SO HE COULD INSPECT FOR THE LEAK SOURCE. I TOOK IT BACK AFTER 2 WEEKS AND WAS TOLD THAT THE LEAK WAS FROM THE TIMING CHAIN COVER GASKET. HOWEVER, THE TIMING CHAIN COVER GASKET, THE VALVE COVER GASKET, THE WATER PUMP AND THE ALTERNATOR WERE ALL REPLACED UNDER THE POWER TRAIN WARRANTY. IN SEPTEMBER, THE "NEW" ALTERNATOR FAILED AND HAD TO BE REPLACED ALONG WITH A DRIVE BELT AT MY EXPENSE. THE FACT THAT THE VALVE COVER GASKET HAS BEEN REPLACED MULTIPLE TIMES IN MY VEHICLE MAKES ME CONCERNED THAT THE ENGINE DESIGN HAS A LATENT DEFECT WHICH CAN AND HAS RESULTED IN MY VEHICLE LOSING POWER WHILE IN USED CREATING A POTENTIALLY DEADLY SITUATION. A SEARCH ON THE INTERNET SHOWS ME THAT MY SITUATION IS NOT ATYPICAL AND SHOULD BE THOROUGHLY INVESTIGATED BY YOUR AGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252564August 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SEPTEMBER 15, 2018 WE HAD BROKE DOWN ON THE INTERSTATE. LOST ALL CONTROL OF CAR, NO STEERING, NO ACCELERATION, NO PARKING GEAR. MECHANICAL SAID THERE WAS AN OIL LEAK ABOVE THE ALTERNATOR. FRIED THE ALTERNATOR. YESTERDAY, WIFE WAS DRIVING, BROKE DOWN ON HIGHWAY. I LOOKED AT THE ENGINE BLOCK AND THERE IS OIL LEAKING FROM THE VALVE PAN GASKET DOWN INTO THE ALTERNATOR AGAIN. HYUNDAI SAYS MY MODEL OF 2008 VERACRUZ WASNT AFFECTED BY THE STANDING RECALL THAT IS ACTIVE RIGHT NOW. BUT I THINK MY CAR HAS BEEN AFFECTED BY THIS PROBLEM WITH FAULTY VALVE PAN GASKETS. VEHICLE LOST POWER WHILE IN MOTION, ALL DUMMY LIGHTS CAME ON. ENGINE SHUT OFF AND WOULD NOT ALLOW IS TO GET IT IN PARK. MECHANICS CHECKED THE BATTERY. BATTERY TESTED PERFECT. SAID IT HAD LOW VOLTAGE AND WASNT BEING CHARGED BY THE SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252561August 31, 2019
STEERING, UNKNOWN OR OTHER
EVERY TIME SOMEONE DRIVES THROUGH A TINY BIT OF WATER ON ANY ROAD, AT ANY SPEED, THE POWER STEERING CUTS OUT FOR LIKE 30 SECONDS. LOOSE ALL ABILITY TO SAFELY MANEUVER OFF THE ROAD. WE HAVE TO AVOID DRIVING THIS VEHICLE ON RAINY DAYS BECAUSE WE NEVER KNOW IF WE ARE GOING TO LOSE STEERING. IT SEEMS LIKE POSSIBLY THE BELT GETS WET AND SLIPS OR POSSIBLY SOMETHING ELECTRICAL. WHEN THIS HAPPENS ALL OF THE DUMMY LIGHTS ON THE DASH START FLICKERING AS WELL. IT HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION ON WET ROAD CONDITIONS, IT HAPPENS AT HIGHWAY SPEED OR CITY SPEEDS AS WELL. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244461August 16, 2019
ELECTRICAL SYSTEM
MY CAR ALTERNATOR SHORTED OUT WHILE I AM DRIVING ON INTERSTATE 95 RESULTING IN EXTREME POWER LOSS, VERY HARD STEERING, UNSAFE VEHICLE CONTROL WHICH FINALLY ENDED IN COMPLETE LOSS OF POWER. CAR TOWED TO DEALER WHICH DIAGNOSED AN UNDETECTED OIL LEAK FROM THE VALVE COVER DRIPPED INTO ALTERNATOR CAUSING IT TO SHORT OUT. VALVE GASKET WAS CHANGED AND ALTERNATOR REPLACED. THERE WAS A RECALL FOR THIS ISSUE FOR SOME OF 2011 HYUNDAI VERACRUZ CARS BUT NOT MINE BASED ON HYUNDAI COMPANY I CHECKED. MY CAR ISSUE IS THE EXACTLY THE SAME PROBLEM AND MY CAR SHOULD BE IN THE RECALL LIST. THIS CANNOT BE DETECTED BY DEALER VISUAL INSPECTION PRIOR TO FAILURE. THIS IS VERY UNSAFE. I HAVE ALL MAINTENANCE DONE AT THE DEALERSHIP I PURCHASED THE CAR AT ACCORDING TO THE MAINTENANCE SCHEDULE AND THE DEALER RECOMMENDATIONS. THIS SHOULD REQUIRE A RECALL BEFORE SOMEONE GETS HURTS IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240229July 29, 2019
ELECTRICAL SYSTEM, ENGINE
REOCCURING OF EXISTING FIXED RECALL FROM HYUNDAI REFERENCE NUMBER 121. THE EXACT ISSUE THAT HYUNDAI FIXED UNDER RECALL IS REOCCURRING IN REGARDS TO OIL LEAKING AND SEEPING FROM THE FRONT CYLINDER VALVE COVER/GASKET REGION CAUSING ALTERNATOR AND ELECTRICAL FAILURE. VEHICLE WAS IN MOTION DOWN THE HIGHWAY WHEN IT LOST ALL ELECTRICAL DUE TO THE FAILED ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234800July 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THERE WAS AN OIL LEAK NEAR THE ALTERNATOR AND VALVE GASKET COVER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,229.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233629July 20, 2019
POWER TRAIN
THE ESC LIGHT WENT ON WHILE DRIVING, AND WHEN I STOPPED AND ATTEMPTED TO PUT THE CAR IN PARK, THE SHIFTER WOULD NOT GO PAST NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228978July 2, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHILE DRIVING 45 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THERE WAS NO ACCELERATION. THE VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED OIL ALL OVER THE ALTERNATOR. THE VEHICLE WAS TOWED TO HYUNDAI OF ORANGE PARK (7600 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 778-2061) WHERE IT WAS CONFIRMED THAT THERE WAS OIL ALL OVER THE ALTERNATOR AND THE GASKET NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE MATCHED AN UNKNOWN RECALL, WHICH WAS REPAIRED BY THE PREVIOUS OWNER. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND PROMISED A CASE MANAGER WOULD CALL HIM BACK. THE EXTENDED WARRANTY HAD JUST EXPIRED BY 400 MILES. THE FAILURE MILEAGE WAS 90,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221068June 18, 2019
VEHICLE SPEED CONTROL
THE CRUISE CONTROL WAS ENGAGED. I WAS DRIVING ON AN INTERSTATE AND ANOTHER CAR CAME INTO MY LANE. I PRESSED THE BRAKES NATURALLY BUT MY VEHICLE SPED UP INSTEAD OF SLOWING DOWN. I IMMEDIATELY DISENGAGED THE CRUISE CONTROL AND WAS ABLE TO SLOW DOWN. I CONTACTED THE PREVIOUS OWNER AND HE TOLD ME THAT HE HAD THE SAME ISSUE. IF THE CRUISE CONTROL IS ENGAGED, PRESSING THE BRAKES WILL CAUSE THE VEHICLE TO SPEED UP! I DON'T KNOW HOW MANY PEOPLE HAVE THIS ISSUE BUT IT COULD LEAD TO FATALITIES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220689June 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE IN REVERSE IN THE PROCESS OF TURNING THE VEHICLE AROUND FROM A HILL, THE FRONT PASSENGER NOTICED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. BOTH THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE AND WITHIN MINUTES THERE WAS A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED. A POLICE AND FIRE REPORT WERE FILED. NO INJURIES WERE SUSTAINED. HE CONTACT MENTIONED THAT DUE TO THE FIRE, THE DASHBOARD MELTED, RUBBER HOSES BURNED, WINDSHIELD FRACTURED AND THE FRONT SEATS MELTED. THE VEHICLE AT THE TIME OF THE FAILURE WAS NEAR A CAMPUS DORMITORY AND WAS TOWED TO THE CAMPUS PARKING LOT WHERE IT REMAINED. THE DEALER WAS NOT CONTACTED. THE NATIONAL CONSUMER AFFAIRS DEPARTMENT CALLED THE CONTACT AND REQUESTED SEVERAL INFORMATION SUCH AS A COPY OF THE TITLE, COPY OF THE CURRENT REGISTRATION, INSPECTION AUTHORIZATION FORM, OWNERS DRIVERS LICENSE, LIST OF ITEMS LOST IN THE FIRE, INSURANCE ADJUSTERS NAME/PHONE NUMBER/CLAIM NUMBER, AND PHOTOS/VIDEO OF THE INCIDENT. THE CONTACT HAD NOT CALLED THE MANUFACTURER DIRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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