Hyundai Tucson Complaints (2013)

266 consumer complaints on file.

#11751801July 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the highway going 65 mph and scared when the engine started clicking and shaking a tiny bit. Plus it was slowing down no matter what i did. Well in a 4 lane highway. There was No engine light, no previous issues. The car drove great until this issue. I had the car only 3 months. Now i am afraid to drive it because i had seen theres an engine recall online for my car. Once i saw the recalls i tried calling alot of my local Hyundai dealer ships and they denied me because of the mileage.when i bought the car it was at 180 mileage. At this point i am not sure what to do with the car, i am hoping it can get fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742565June 7, 2026
UNKNOWN OR OTHER
left front latch assembly. There is a recall on this for every other model except mine, yet I cannot get in my car because the cables have stretched and the latch will not open the door. I have to crawl in from the other side to open the driver's door. If this is a known issue and there are recalls on all other models, why would I have to spend $800-$1000 to get this repaired? I want this on the recall list so I can get it repaired. P.S. My Kona N is starting to have the same issue! Not happy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741013May 30, 2026
ENGINE
My 2013 Hyundai Tucson with 89,417 miles experienced complete engine failure due to severe rod knock from connecting rod bearing wear. This vehicle was brought to our local Hyundai dealership with confirmed diagnosis. This is a well-documented manufacturing defect in the 2.4L Theta II engine. This vehicle was bought 10/28/205 with 29,494 miles. The vehicle was properly maintained with regular oil changes from time of purchase- records attached. Hyundai denied warranty coverage under the TXXM extended program citing incomplete Campaign 966 (KSDS software update) and improper maintenance. However, I never received any recall notices or campaign notifications. When inquiring about notices, Hyundai cited an address that I have not lived at for over 10 years. This sudden engine failure has left me without a vehicle with Hyundai refusing to address this known problem with their engines. I request that NHTSA investigate this issue as well as Hyundai's inadequate notification practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733552April 24, 2026
ENGINE
On Monday, [XXX], I was traveling northbound on [XXX] headed towards Roanoke from Salem at an approximate speed of 65 MPH. At approximately mile marker [XXX], before the exit to [XXX] , the vehicle started to lose power rapidly, and the car began to go into what I perceived as "limp mode" and was shaking. In an attempt to not be stranded on one of busiest and most dangerous highways in VA, I was able to get the vehicle pulled onto the shoulder of the on ramp of [XXX] going towards Roanoke. By this time, the vehicle had completely lost power and was not able to move, so I shut it off. At this point, I was stranded on the side of [XXX] , and extremely busy highway. This was a great safety concern, as the shoulder was very narrow and cars were moving through 2 lanes of traffic with many drivers exceeding 75 mph. My own personal safety was greatly jeopardized with the failure occurring with absolutely no warning and shutting off the car while on [XXX]. The vehicles failure was catastrophic and was undriveable. The vehicle was then towed to a nearby shop. There were no warnings whatsoever before this failure occurred. No engine lights were on beforehand, and the car drove completely fine and has been comprehensively maintained its entire life. The problem of a rod-bearing failure has been confirmed with a local service center, One Stop Automotive in Vinton. The Service Department at Southern Hyundai based in Roanoke VA is refusing to look at the vehicle and submit a claim to Hyundai USA , even though the failure has already been confirmed by a licensed mechanic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732950April 22, 2026
SERVICE BRAKES
Dear NHTSA, I am the owner of a 2013 Hyundai Tucson. On March 28, 2026, my husband took our vehicle to Keyes Hyundai Van Nuys dealership for a recall repair. However, the repair was not completed because a required part (brake fuse) was not available and had to be ordered. It has now been several weeks, and we have made multiple follow-up calls, but we have not received any update or callback. Because of this delay, my vehicle registration is now suspended, which is causing legal and financial problems. This is a safety recall, and the delay is unacceptable. Service / Customer Number: XXX I am requesting: - Immediate update on the part availability - A confirmed appointment date - Urgent completion of this recall repair Please contact me as soon as possible. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715376February 3, 2026
ENGINE, ELECTRICAL SYSTEM
I am having issues with the main window switch for the second time. 1 out of 3 windows goes down but not back up. Also I took it for a check up and found nothing but the engine is making a loud noise and shakes the car when in drive. I don’t feel safe driving this car sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694101October 17, 2025
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
The driver side front sidewall developed a shake then a crack appeared in the sidewall about 4 inches long. The other tires show signs of dry rott. They have worn away to nothing in 21k miles less than a year. Can provide mechanic reports of the validity of my car's parts cause ive had a horrible vibration and sound. Turns out the tires are coming apart. And they are refusing to fix it. Said too much of the tires worn away. I have proof that all possible precautions were taken as ive spent a good bit of money having the garage confirm my parts are good trying to track that vibration and sound down. Now im seeing more and more people reporting this. The reviews on these tires are more of the same. Vibration and separation. This isn't right. That warranty is bs especially when I reached out yo kumho 2 times previously. Theyre going to get someone killed. 3 of the 4 tires are showing signs of failure. 21k miles in on a 65k tire balanced and rotated every 5k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685106September 4, 2025
UNKNOWN OR OTHER
Driver's rear passenger door. Locked and unable to open. Was functional then won't open. No safety lock engaged. I can hear the locks when trying to unlock with keyfob. Door handles are attached but can not use to open. Poses a safety issue in case of emergency child can not exit through the door. Will have to use other door to exit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665309June 6, 2025
POWER TRAIN
The contact owns a 2013 Hyundai Tucson. The contact stated while driving and exceeding 30 MPH, the transmission was slipping out of gear. There was no warning light illuminated. The vehicle was towed to a dealer located in Canada, where it was diagnosed that the transmission sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658540May 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624040November 7, 2024
FIRERELATED
The contact owned a 2013 Hyundai Tucson. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the failure occurred 72 miles after the recall was repaired. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle made an abnormal popping sound, and smoke filled the cabin. No warning light was illuminated. The contact's daughter pulled over and safely exited the vehicle. The contact's daughter noticed a small flame coming from under the hood, which spread and engulfed the vehicle. There were no injuries sustained. The fire department arrived on the scene and extinguished the fire. A fire department report was filed. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,407.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11614134September 12, 2024
ENGINE
FIRSTOF ALL I WAS NEVER NOTIFIED ABOUT THE RECALLS WHICH NEED TO BE COMPLETED. WHILE I WAS DRIVING ON A HIGHWAY THE ENGINE BLEW UP AND CAR BROKE DOWN. THERE IS A HOLE IN THE ENGINE, I TOWED THE CAR TO A MECHANIC WHO TOLD ME THAT THE ISSUE WITH THE ENGINE OCCURED BECAUSE THE RECALL WAS NOT COMPLETED. I TOWED THE CAR TO HYUNDAI IN PARAMUS WHERE I BOUGHT THE CAR. THIS DEALER DOES NOT WANT TO FIX MY CAR CLAIMING I NEED TO PAY A DIAGNOSTIC FEE OF $800. I ADVISED THEM THAT I SHOULD NOT BE RESPONSIBE FOR THIS FEE AS THE ENGINE FAILED DUE TO MANUFACURER ISSUE. THEY HAVE MY CAR FOR 2 WEEKS NOW AND EVERYTIME I CALL THEY ASK FOR MONEY AND HANG UP THE PHONE. RECALLS SHOULD BE FOR FREE, ITS THE LAW.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606679August 6, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I recently had a car accident, which has made dealing with my car issues even more stressful. On April 23rd, I went for a recall appointment at Kerry Hyundai in Florence. While the anti-rust recall was covered, the mechanic informed me that the remedy for my specific issue wasn't available. This was surprising, as I received a letter stating that the remedy for my Tucson, identified by its VIN, was available as of April 3, 2024. This seems like clear negligence, and I need assistance from www.safercar.gov. Here is the message I sent and the responses from the Kerry representative. Unfortunately, I can't attach the screenshot. **Recall Notice:** - Date: 2024-04-03 - Manufacturer recall issued - NHTSA: #23V651000 - Recall: #251 ABS FUSE REPLACEMENT (VARIOUS MODELS) - Status: Remedy Available I urgently need an appointment before 9 am at the soonest available time for my 2013 Tucson recall. Despite my visit for another recall and this recall on April 23rd, the agent's responses were negligent. They claimed the Tucson is not under Hyundai Recall Number: 251 as of April 23, 2024, which contradicts the recall notice. Here are the responses: - "So I just checked it will still stay on there because there's no fix for this vehicle yet." - "It's only for the Sonatas and Santa Fe Sport." - "The vehicle listed in this is how we can proceed but the Tucson is not yet available."
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606708August 6, 2024
ENGINE
The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer, where it was serviced under Technical Service Bulletin: 22-01-028H-1. The contact stated while driving 50 MPH the following day, the vehicle stalled. The check engine warning light was illuminated. The contact stated that the failure was scary for the contact and her minor child who was a passenger in the vehicle. The vehicle was towed to the dealer, where it was diagnosed with the knock sensor failure. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired under approval from the Manufacturer. The contact stated while driving at an undisclosed speed four days later, the failure recurred. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the software update on older Hyundai vehicles was causing the engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The manufacturer informed the contact that the repair was not eligible for coverage under Warranty. The failure mileage was approximately 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605823August 1, 2024
ENGINE
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603702July 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact's mother owns a 2013 Hyundai Tucson. The contact’s mother received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's mother had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601152July 11, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The electrical in my car is slowly failing, causing problems opening 3 out of 4 windows in the vehicle. My car is currently unsafe to drive (I am a mother with a young child and I will not risk their safety). I also fear the acceleration in the vehicle is also defective, as when I'm driving it will revv the engine and shoot the RPM meter up (even when my foot is off thr pedal). I do not believe my vehicle can be repaired at this point and I cannot go without a vehicle any longer. I cannot afford to have it towed to get inspected, and I cannot drive it to a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598653July 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598658July 3, 2024
POWER TRAIN
The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and shuddered while attempting to change gear. There was no warning light illuminated. The contact restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed with a transmission shudder. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 31,266.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594411June 14, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact called on behalf of his father who owns a 2013 Hyundai Tucson. The contact stated that while his father was taking the vehicle out of the car wash, the vehicle unexpectedly stalled and was not able to restart. The vehicle was left at the location until the following day. The next day the contact attempted to connect a new battery to the vehicle; however, there was white smoke coming from the battery compartment. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The contact's father received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact stated the local dealer refused to repair the vehicle under the recall. The contact stated the local dealer was in active communication with the manufacturer to find a solution. The failure mileage was approximately 115,651. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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