Hyundai Tucson Complaints (2013)

266 consumer complaints on file.

#11555613November 17, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V65100 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554778November 13, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553947November 7, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551315October 23, 2023
POWER TRAIN
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, she smelled an anti-freeze odor throughout the vehicle. The contact then stated that the vehicle inadvertently decelerated while the accelerator pedal was depressed and hesitated at approximately 40 MPH. The transmission warning light and the traction control warning light intermittently illuminated. The vehicle was taken to Midas where it was diagnosed that the torque converter had failed and needed to be replaced; however, the vehicle was then taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The contact stated that she received the Warranty Coverage Campaign: TXXM (Powertrain). The manufacturer was notified of the failure and the contact was informed that the warranty was limited, and the vehicle was not covered. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550502October 17, 2023
ENGINE, POWER TRAIN
I have owned the vehicle for 10 months and it had about 80,000 miles on it. The engine light started flashing 2 days ago. The vehicle started running rough, so I drove 10 miles back home at no more than 40 mph. I took the vehicle to my trusted mechanic. He conducted a diagnostic test & received a code 1326, which meant there was a vibration indicating excessive connecting rod bearing wear. He advised me this is a common issue with this 2.4 liter engine. I had the vehicle towed to the dealer. While at the dealer, a mechanic came in with a 2013 Hyundai Sonata. We started speaking and found out the Sonata he brought in was having the same issue and is also a 2.4 litre four cylinder engine, which produced a 1326 code during a diagnostic test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531121July 9, 2023
ENGINE
350 miles from home the car started a knocking noise and that the engine failed. My family was in risk , i had my 2 year old son in the car and it was behind shock. No lamp no nothing. On my expenses took the car with a tow company and send it to a mechanic, he told me this cars are recalled. I got shocked again because Hyundai never send me mail or something for the KSDS update recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530803July 7, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY, ELECTRICAL SYSTEM
The door opening mechanism on three doors. Once in the past we were not able to get in or out of the rear passenger door because it would not open from the inside or out even though it was unlocked. Which in case of emergency is a safety hazard if you can’t get out of the car. Now the other rear passenger door is doing the same thing. You cannot open door from the inside or outside, and the drivers door you cannot open from the outside. In my opinion this is a major safety issue and from what I read online many people are having the same issues. I feel Hyundai should be responsible to replace/fix these issues with quality parts. I’ve never had a vehicle that you were not able to open the door either from the inside or outside of the vehicle. Until this Tucson. The first occurrence was a few years ago. The two doors now just happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515239April 3, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Camshaft Sensors keep going bad. I just replace both sensors last year cost me over $500 and now I'm getting a readout that its bad again. Check engine light has been coming on & off intermittently ever since. vehicle only has 881 miles on it. it was hardly driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499038December 27, 2022
WHEELS
The contact owns a 2013 Hyundai Tuscan. The contact stated that the air pressure in all four tires had continued to leak causing the tire air pressure warning to display. The vehicle was taken to the local dealer who diagnosed that all four wheel air valves were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498303December 20, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
When I back up, you cannot see what is behind you. April 2022 I was leaving my rehab building and got into my car in the parking lot and there was no one behind me. I got into the car and made several phone calls before I backed up. I always honk my horn and back up slowly because there is no clear visual of what is behind me. As I backed up my car was unable to move. I got out of the car and someone had come from the wrong way of the parking lot and parked their car behind my car and left it. About 5 minutes or more later the driver appeared and I asked why did she park her car behind my car with multiple parking spaces in the parking lot. I immediately called the police and took pictures all around the spaces and proof of multiple parking spaces and proof the car came in the wrong way in the parking lot and stopped right behind my car , got out of their car and left it parked behind my car. Again my pictures are very clear that this person was in the wrong. I have asked for no fault with my insurance company and they have denied me. I believe because when I first got the insurance they were forcing me to take a product that I had not agreed to and I reported them to the head of their company. The pictures clearly show I was not at fault yet my insurance has denied my appeal of taking “ no fault” off of my insurance record. I would like to challenge this problem because I am truly not treated fairly because of reporting the insurance company of wrongdoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487094September 29, 2022
ENGINE
The automobile has 99,800 miles driven on it. While I was driving on the interstate, the engine seized up and shut off almost causing an accident and left me stranded 193 miles from home. The vehicle was inspected and there were metal shavings in the oil pan. A new engine is needed to repair this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485859September 22, 2022
STRUCTURE:BODY
Drivers side rear door. Quit opening by either outside or inside handle. Tried repeated locking unlocking, hitting door outside and inside. Safety issue as my wife in a wheelchair must ride in back seat. Now cannot get door open. Afraid it will happen in other side aswell or maybe front doors as well. Extreme Safety issue if I was involved in an accident. The door that quit just stopped no warning at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480702August 23, 2022
UNKNOWN OR OTHER
Driver side back door will NOT open from either inside or outside, for about a month. Passenger side front door will NOT open from outside, but will open from inside, for about a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479262August 14, 2022
ENGINE
I was driving on the freeway and my engine started making a knowing sound. Then my car died. I pulled over to the side and couldn't even brake and I had to put the emergency brake on. Then when I tried to start my car it made a loud screeching noise from the engine so I turned it back off. I have had it checked out by a mechanic who says it's a rod bearing went out. It is common with my vehicle but my specific year hasn't been recalled but other years have been recalled for the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468300June 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The vehicle was taken to the local dealer for a software update. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that the oil pressure sensor switch, PCM module, and electrical fan needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457622March 21, 2022
ENGINE
Engine made some rattling noise, then smoke came from muffler while driving on a highway. The vehicle stalled and the vehicle needed to be towed. The vehicle was inoperable (unable to start the engine)..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454012February 25, 2022
UNKNOWN OR OTHER
Left rear door will not unlock. Numerous complaints of similar issue found online; youtube videos showing how to repair. Took our 2013 into Hyundai dealership and they wanted $800+ to repair (a known defect). Request NHTSA require Hyundai to recall the door locks and repair them at their expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451071February 8, 2022
ENGINE
The vehicle has an engine oil leak at the oil pan gasket. This was previously recalled by Hyundai (19V063000) as potentially causing a sudden loss of power or rapid slowing of the vehicle during operation. The Hyundai dealership addressed that recall by placing RTV on the gasket. It appeared to fix the issue for a few months to a year. Then I noticed the vehicle was dripping oil and that it appeared to be coming from the oil pan gasket. The "fix" that Hyundai previously performed has stopped working resulting in the same safety issue as identified in the prior recall. My wife took the vehicle to a Hyundai dealership today and where they confirmed that it was leaking from the oil pan and quoted $396 to fix it. My wife was told that they would not remediate the safety issue since they already performed work for that recall and it had been a year. I feel this is a serious issue - that the work they did to resolve a safety recall has failed and they are unwilling to fix it. I wonder if the work to my vehicle was done correctly compared to others (did the remediation call for RTV to be used?), or if Hyundai did not take the correct approach to remediate the issue (should it have been a new, thicker gasket instead of the RTV?). In either case, the fix has failed and resulted in the same deficient safety condition stated in the prior recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449399January 29, 2022
ENGINE, STEERING
This is in direct relation to Hyundai Recall Campaign 181. NHTSA recall # 19Vx-063. Engine stalled without warning - no engine light - in February of 2020. Vehicle was towed to a local certified and well known auto repair shop for $115.00. Owner of repair shop advised he looked for recalls and at that time, nothing was showing up for my vehicle and because the engine had 171,000 miles on it, we authorized him to locate the same engine (used) and install it. Cost to us, $5000.00. It wasn't until months (?) year (?) down the road that we received a recall notice from Hyundai; campaign recall 181. (Their letter's are not dated nor are the envelopes postmarked with dates, so I cannot provide those dates). My vehicle was slated to be inspected on 12/3/21; I advised the dealership that it is not the original engine, but the vehicle never made it to the inspection. The weekend prior to 12/3/21 (Thanksgiving weekend of 2021), the vehicle stalled (engine seized) on the highway at 65mph; lost power steering and it had to be towed. Our cost $310. We have a video where you can hear the awful grinding noises it made during that time. This time we towed the vehicle to the dealership where they confirmed the engine seized. Hyundai denied any claim to the engine seize. This used engine had less than 100,000 miles on it when it seized. We expected they would fix this one, but they told the dealership that since we did not get the 1st engine fixed by the dealership they won't replace the 2nd engine for us. We towed the vehicle back to our home where it is sitting. Safety was definitely a concern at 65mph and engine seizing; lost power steering. The problem has been confirmed by the dealership. No warning lights or messages; the grinding noise just came out of nowhere and the vehicle continued to lose power and stall on the side of the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448764January 25, 2022
ENGINE
The contact owns a 2013 Hyundai Tucson. The contact stated that after her husband made a right turn at a low rate of speed, the engine ceased without warning. The vehicle failed to restart after multiple attempts. Due to the failure, her husband had the vehicle towed to an independent mechanic where it was diagnosed with engine failure. The manufacturer had been notified and informed her that there were no recalls on the vehicle; they offered no further assistance. The vehicle had yet to be repaired and remained in the possession of the mechanic. The failure mileage was 121,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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