Hyundai Sonata Complaints (1999)

170 consumer complaints on file.

#10735598July 21, 2015
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA GLS. WHILE MAKING A LEFT TURN AT A TRAFFIC LIGHT, THE FRONT PASSENGER SIDE SUSPENSION SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA ACTION NUMBER: EA08016 (STRUCTURE, SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680767February 3, 2015
SUSPENSION, STEERING
I WAS DRIVING HOME FROM WORK ON JAN 30TH, 2015 AND THE CAR STARTED PULLING TO THE RIGHT. THE NEXT DAY, SAT THE 31ST, I JACKED UP THE RIGHT FRONT OF THE CAR TO SEE WHY THE CAR STEERED TO THE RIGHT. I FOUND THE LOWER WHEEL ASSEMBLY ATTACHMENT TO THE FRAME HAD COME LOOSE. THAT WAS BECAUSE THE FRAME HAD THREE OF FOUR SIDES RUSTED THRU. THE CONDITION COULD HAVE CAUSED A MORE SEVERE ACCIDENT IF THE ATTACHMENT TO THE FRAME HAD PULLED COMPLETELY APART. I WILL CHECK WITH HYUNDAI TO SEE WHAT THEY CAN DO ABOUT IT. THANKS FOR LISTENING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575446March 28, 2014
STRUCTURE:BODY, STEERING, SUSPENSION
AFTER REMOVING THE DRIVERS FRONT WHEEL I NOTICED THE CONTROL ARM ATTACHMENT POINT SEVERELY RUSTED, & THE SUB FRAME CRACKED READY TO BREAK. I KNOW ABOUT THE RECALL. UNFORTUNATELY NEBRASKA ALONG WITH OTHER STATES WERE NOT INCLUDED. THIS CAR WAS WELL MAINTAINED BY THE ORIGINAL OWNER, & DRIVEN VERY LITTLE IN SALT/ SNOW CONDITIONS. SHE PURCHASED @ APPROX. 80 YEARS OF AGE. NHTSA SHOULD TAKE A LOOK AT THIS AGAIN. WATER BEING TRAPPED IN THE SUB FRAMES IS THE REAL PROBLEM, SALT MAY HAVE ONLY MADE THE FAILURE HAPPENED A BIT SOONER. I HAVE TALKED WITH HYUNDAI CUSTOMER ASSISTANCE, & WAS TOLD THE CAR WOULD NOT BE COVERED BY THE RECALL. I LIVE 8 MILES AWAY FROM IOWA, WHICH IS COVERED BY THE RECALL. OMAHA DOES USE SALT ON THE STREETS. 14 -15 YEARS FOR A SUB FRAME TO ROT AWAY SEEMS QUITE SHORT. THE PROBLEM IS A DESIGN DEFECT NOT ALLOWING THE WATER TO GET OUT. NO STATES SHOULD HAVE BEEN LEFT OUT! WHO DOESN'T WASH THEIR CAR REGULARLY? HOW MANY 1999-2004 MODELS OF THIS CAR ARE STILL ON THE ROAD? FORTUNATELY FOR OUR FAMILY WE NOTICED THE STEERING WHEEL SIGNIFICANTLY OUT OF POSITION, & BOTH FRONT WHEELS LEANING IN AT THE TOP. SEPARATION OF THE CONTROL ARM FROM THE FRAME WOULD NOT PRETTY AT A HIGHER RATE OF SPEED. PEOPLE THAT HAVE LOOKED AT THE PICTURES I TOOK OF BOTH SIDES ON THIS CAR SEEM TO AGREE, WE WERE PROBABLY ONLY A FEW MORE CHUCK HOLES AWAY! WILL HYUNDAI NOTIFY CURRENT OWNERS OF ANY OF THESE CARS REGARDLESS OF WHICH STATE & REMEDY CORRECTLY?? WILL HYUNDAI, OR GOVERNMENT PUT OUT TSB'S OR PSA'S ALERTING ANY CURRENT OWNERS OF THE POTENTIALLY CATASTROPHIC CONDITION WHICH MAY COST SOMEONE THEIR LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558957January 7, 2014
AIR BAGS
L WAS STOPPED ON TRAFFIC ON HIGH WAY ,AND SOME ONE, HIT ME ON THE BACK ,THE GUY WAS SO FAST PROBLEM MORE THAN 75 MPH ,THAN MY CAR FLOAT 20 FOOT ,AND HIT THE CAR ON MY FRONT AND MY AIR BAGS DID NOT DEPLOY OR OPEN , SO THE QUESTION IS HYUNDAI SONATA 1999 USUALLY HAVE THIS PROBLEM , ???? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10552133November 13, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUB FRAME/K FRAME ON MY 99 HYUNDAI SONATA RUSTED OUT CAUSING MY DRIVER SIDE REAR TIRE AND PASSENGER SIDE REAR TIRE TO FACE OUTWARDS ALMOST COMING OFF AND DAMAGING MY LEFT CONTROL ARM. I HEARD A LOUD POP AND COULDN'T FIGURE OUT WHAT IT WAS THEN REALIZED THE STEERING WHEEL WAS COCKED AT 180. I HAD TO DRIVE IT HOME WHICH WAS LUCKILY ONLY 2 MINUTES DOWN THE ROAD, I HAD TO DRIVE 10MPH SMELLING BURNING RUBBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549738October 28, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I WAS PULLING IN A SHOPPING CENTER TURNING THE STEERING WHEEL TO THE RIGHT, I HEARD A LOUD BANG AND GOT OUT OF CAR, THE DRIVERS SIDE WHEEL WAS CAVED IN, HAD CAR TOWED TO MECHANIC, HE SAID THE SUBFRAME WAS COMPLETELY RUSTED AND BROKE AWAY FROM THE CAR, AND I WAS LUCKY THAT I WASN'T GOING AT A HIGHER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505528April 3, 2013
SUSPENSION, STRUCTURE
I OWN A 1999 HYUNDAI SONATA AND WAS INFORMED BY MY MECHANIC THAT THE FRONT SUB FRAME ON THE PASSENGER SIDE IS RUSTING THROUGH, PRESENTING A SEVERE SAFETY RISK TO THE DRIVER AND PASSENGERS. THERE IS CURRENTLY A MANUFACTURER'S RECALL SHOWING FOR THE 2001-2004 MODEL FROM YOUR INVESTIGATION. SHOULDN'T THE 1999 BE INCLUDED DUE TO IT HAVING MANY COMPLAINTS DUE TO THIS CORROSION ISSUE. THE VEHICLE WAS PURCHASED IN MARYLAND AND OWNED IN VIRGINIA FOR A PERIOD OF TIME. IT ALSO HAS BEEN IN OUT OF VIRGINIA FOR THE LAST TEN YEARS WHERE SALT IS APPLIED TO ROADWAYS LIKELY CONTRIBUTING THIS PROBLEM. THE VEHICLE IS CURRENTLY REGISTERED IN NORTH CAROLINA AND THE LOCAL HYUNDAI DEALERSHIP REFUSES TO MAKE THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487546December 6, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD NOISES AND NOTICED THAT THE TIRE WAS MISALIGNED CAUSING THE STEERING WHEEL PULLING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE MECHANIC AND AFTER INSPECTION, THEY FOUND THAT THE FRONT SUB-FRAME WAS RUSTED AND CORRODED. THERE WERE ALSO HOLES NEXT TO THE BOLTS THAT HELD THE SUB FRAME IN PLACE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTAC THAT THERE WAS A RECALL FOR THE FAILURE BUT HIS VIN WAS NOT INCLUDED (NHTSA CAMPAIGN ID NUMBER: 09V124000: SUSPENSION). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459660May 25, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN INDEPENDENT REPAIR SHOP AND SHE WAS INFORMED THAT THE FRONT SUB-FRAME WAS CORRODED. THE MANUFACTURER WAS THEN NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,764.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439345December 11, 2011
SUSPENSION, STEERING, POWER TRAIN, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, AIR BAGS, TIRES, STRUCTURE
I PURCHASED MY 1999 SONATA FROM A USED CAR DEALER & HAVE HAD NUMEROUS PROBLEMS WITH THE CAR, ITS BEEN A NIGHTMARE, ONE PROBLEM AFTER ANOTHER!!!! THE CRANKSHAFT SENSOR HAD TO BE COMPLETELY REPLACED BECAUSE THE COMPONENT HAD SEVERELY MELTED, ISSUES WITH THE TRANSMISSION, ABS/AIRBAG WARNING LIGHT ON, & HAVE HAD TO CHANGE OUT THE HALF SHAFT ON BOTH DRIVERS/PASSENGER SIDE, NUMEROUS TIRES, BRAKES BUT THE MOST SEVERE OF ALL THE PROBLEMS WHICH PUTS MY SAFETY, MY 12 YR OLD SON & FIANCE'S SAFETY, ALONG WITH FAMILY/FRIEND'S SAFETY AT RISK IS THE COMPLETE CORROSION OF THE SUBFRAME I TOO TO A MECHANIC TODAY & HE TOLD ME TO NOT DRIVE THIS CAR FOR ANYTHING BECAUSE IT WILL RESULT IN AN ACCIDENT WHERE I CAN POTENTIALLY END UP HURTING MYSELF OR OTHER INNOCENT BYSTANDERS BECAUSE HYUNDAI MADE A DEFECTIVE SUBFRAME ESPECIALLY FOR US THAT LIVE & DRIVE IN HAZARDOUS CONDITIONS OF THE WINTRY/ICY ELEMENTS FOR 5+MONTHS OUT OF THE YEAR IN UPSTATE NEW YORK!!! I WILL BE CALLING HYUNDAI'S CUSTOMER ASSISTANCE CTR & FUCCILLO HYUNDAI(LOCAL DEALER)& THE ATTORNEY GENERAL FOR NEW YORK. I CANNOT IMAGINE WHAT COULD'VE HAPPENED IF I DROVE OVER A POT HOLE RESULTING IN MY TIRE(S) FALLING OFF ESPECIALLY IF I WAS ON THE EXPRESSWAY DOING 55MPH MY LOVED ONES OR OTHER'S LOVED ONES, & MYSELF COULD'VE BEEN SEVERELY INJURED OR WORSE DEAD DUE TO HYUNDAI USING A SUBFRAME THAT WOULD SEVERELY CORRODE THE SUBFRAME ESPECIALLY IN THE "SNOW BELT" STATES!!!!! I JUST HOPE THAT I DO NOT HAVE A DIFFICULT TIME HAVING HYUNDAI FIX THE PROBLEM IN A SPEEDY FASHION WITHOUT TRYING TO STRONG ARM ME INTO PAYING FOR REPAIRS THAT I AM NOT RESPONSIBLE FOR BECAUSE IT IS AN INCONVENIENCE BEING WITHOUT A VEHICLE NOW UNTIL IT GETS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393016March 27, 2011
AIR BAGS:SIDE/WINDOW
1999 HYUNDAI SONAT GLS AIRBAG WARNING LIGHT CONTINUES TO COME ON AFTER BEING WORKED ON BY HYUNDAI DEALER 10-15 TIMES. WAS WORKED ON WITHOUT ISSUE WHILE UNDER WARRANTY WITH NO SUCCESS. ONCE EXTENDED WARRENTY EXPIRED, THE DEALER THEN KNEW THAT THE CAR NEEDED A NEW WIRE HARNESS FOR ABOUT $1000. THE SERVICE MANAGER THEN SUGGESTED THAT I HARD -WIRE THE WIRE HARNESS TO GET AROUND THE CONNECTOR ISSUE. IS THERE A RECOURSE TO AN AIRBAG PROBLKEM THAT HAS BEEN WORKED ON AT LEAST A DOZEN TIMES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377089January 18, 2011
SUSPENSION
TL*THE CONTACT OWNS 1999 HYUNDIA SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, AND WHEN THE BRAKE PEDAL WAS ENGAGED THERE WAS A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE. THE STEERING WHEEL WOULD REQUIRE EXCESSIVE FORCE TO AVOID TURNING IN A 360 DEGREE WHICH ALLOWED THE VEHICLE TO DRIVE STRAIGHT ON THE ROAD. WHEN THE CONTACT REACHED HER DESTINATION, SHE NOTICED THAT THE FRONT PASSENGER TIRE WAS POSITIONED SLIGHTLY INWARD. THE VEHICLE WAS DRIVEN WITH CAUTION TO AN INDEPENDENT AUTO SALES CENTER, AND THEN TOWED TO THE DEALER. THE TECHNICIAN INFORMED HER THAT THE FRONT SUB-FRAME AND CONNECTING PARTS WERE SIGNIFICANTLY CORRODED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE DEALER STATED THAT THE REPLACEMENT OF THE SUB-FRAME CROSS MEMBER WOULD BE UNDER THE RECALL AND THAT THE ADDITIONAL REPAIR COST OF $10,000 WAS THE FINANCIAL RESPONSIBILITY OF THE OWNER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364399November 8, 2010
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AXLE FRACTURED WHILE DRIVING 25 MPH. THE VEHICLE WAS TOWED TO HIS RESIDENCE WHERE HE NOTICED THAT THE SUB FRAME WAS ALSO RUSTED. THE VEHICLE WAS NOT REPAIRED OR INSPECTED. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION) AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361117October 18, 2010
SUSPENSION, STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:DRIVELINE, SUSPENSION:FRONT
VEHICLE HAD DEVELOPED A FRONT END ALIGNMENT PROBLEM, AND I SCHEDULED AN ALIGNMENT. THE MORNING BEFORE THE SCHEDULED ALIGNMENT, I WAS PULLING OUT OF MY DRIVEWAY TO GO TO WORK WHEN THE RIGHT INNER CV JOINT DISINTEGRATED. INVESTIGATION REVEALED SEVERE SUBFRAME CORROSION RESULTING IN THE CONTROL ARM MOUNT SEPARATING FROM THE SUBFRAME, CAUSING THE CV JOINT TO FAIL AND THE VEHICLE TO BECOME INOPERABLE. NHTSA AND HYUNDAI ISSUED A RECALL IN 2009, CAMPAIGN ID NUMBER: 09V124000. HOWEVER, THE STATE I RESIDE IN (NEBRASKA) IS NOT LISTED AS A "SALT BELT" STATE AND IS NOT COVERED BY THE RECALL. NEBRASKA DOES INDEED USE SALT ON THE ROADS, AND THE DESCRIPTION OF THE FAULT AND POTENTIAL RESULTS MATCHES EXACTLY WITH THE RUST AND CORROSION ON MY VEHICLE'S SUBFRAME AND THE RESULTS. I BELIEVE IT LIKELY THAT THERE ARE OTHER MOTORISTS IN THE STATE OF NEBRASKA WHO ARE DRIVING THESE VEHICLES WITH THIS HIDDEN AND POTENTIALLY VERY DANGEROUS FAULT. THE HYUNDAI DEALER HAS BEEN UNABLE TO HELP ME SO FAR WITH A FAULT RESOLUTION PER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359329October 5, 2010
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
I HAVE A DEFECTIVE SUBFRAME ON A 1999 SONATA PURCHASED NEW IN IOWA AND DRIVEN THERE FOR 4 YEARS. IT HAS COMPLETELY RUSTED OUT ON THE PASSENGER FRONT SIDE CAUSING STEERING CONTROL ARMS AND DRIVE AXLE TO BREAK LOOSE FROM VEHICLE AND MAKING VEHICLE INOPERABLE. THIS SHOULD BE COVERED UNDER HYUNDAI RECALL CAMPAIGN 089. NHTSA CAMPAIGN ID NO. 09V124000. I AM GETTING NO RESPONSE AS TO IF THEY WILL COVER THIS DAMAGE AND REPLACE SUBFRAME FROM THE LOCAL DEALER TAMIAMI HYUNDAI IN NAPLES, FL AND HAVE ALSO CONTACTED THE HYUNDAI CUSTOMER ASSISTANCE CENTER 3 TIMES TO NO AVAIL. I WAS TOLD BY A MECHANIC THAT IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEEDS I WOULD HAVE PROBABLY LOST CONTROL OF VEHICLE AND IT WOULD HAVE ROLLED. NEVER SINCE I OWNED THE VEHICLE WAS TOLD OF THIS RECALL AND THEY CURRENTLY STATE THE VIN OF THE VEHICLE IS NOT BEING SHOWN IN THE RECALL LIST, BUT IT WAS PURCHASED NEW IN IOWA SO IT SHOULD BE INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356749September 21, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A NOISE, THE VEHICLE STOPPED MOVING AND THE ENGINE STAYED ON. SHE ALSO NOTICED FLUID LEAKING FROM THE TRANSMISSION. THE HALF SHAFT ON THE FRONT PASSENGER SIDE BROKE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO ADVISED HIM THAT THE UNDER CARRIAGE WAS SEVERELY COVERED WITH RUST. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT HIS VEHICLE WAS NOT PART OF RECALL 09V124000, SUSPENSION BECAUSE HE DOES NOT LIVE IN ANY OF THE STATES THAT WERE LISTED IN THE RECALL. THE CONTACT STATED THAT HE LIVES IN KANSAS WHICH BORDERS MISSOURI. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350565August 19, 2010
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA. THE CONTACT RECEIVED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THE MOTOR WAS EXCESSIVELY LOUD AFTER THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THE VEHICLE WOULD SWAY BACK AND FORTH, THE MOTOR WOULD JUMP ABNORMALLY AND THE STEERING WOULD INTERMITTENTLY BECOME HARD. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE MOTOR MOUNTS WERE LOOSE AND TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THAT THE MOTOR MOUNT WAS FRACTURED BUT DID NOT MAKE REPAIRS. ON A SEPARATE OCCASION WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY. A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE BUT DID NOT STOP. THERE WERE TWO PASSENGERS THAT SUSTAINED INJURIES TO THE KNEE, NECK AND BACK. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,633 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10346873August 2, 2010
SUSPENSION
TL* THE CONTACT OWNS A 1999 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STATED THE VEHICLE BEGAN TO PULL IN THE LEFT DIRECTION WITHOUT ENGAGING IN ANY ASSISTANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO SEVERE CORROSION OF THE SUB-FRAME. THE TECHNICIAN RECOMMENDED THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. ALSO, HE ADVISED OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED UNDER THE RECALL REMEDY. IMMEDIATELY, AFTER THE RECALL REPAIR THE STEERING WHEEL WOULD NOT TURN PROPERLY AND REQUIRED EXCESSIVE FORCE WHEN MAKING A TURN. THE AUTHORIZED DEALER WAS NOTIFIED THREE TIMES IN WHICH THEY INFORMED THE TELEPHONE CALL WOULD BE RETURNED. HOWEVER, THE MANUFACTURER HAD NOT RESPONDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344033July 19, 2010
SUSPENSION:FRONT, STEERING
I WAS LEAVING PARKING SPOT IN A PARKING LOT, TRAVELING APPROX 5 MPH. THE STEERING WHEEL WAS STRAIGHT BUT CAR WAS VEERING TO THE RIGHT. I PUT IT IN REVERSE AND HAD THE SAME ISSUE. I PUT IT BACK INTO DRIVE AND STEERING WHEEL WAS SHAKING. I GOT IT TOWED TO THE SHOP, WHERE THEY TOLD ME THE ENGINE CRADLE IS COMPLETELY CORRODED. THE ENGINE HAD FALLEN, BREAKING THE CONTROL ARM AND TORE APART THE AXLE. THE CAR IS CURRENTLY SITTING IN THE SHOP WAITING FOR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344034July 19, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. WHILE DRIVING OUT OF A PARKING SPACE AT 5 MPH THE ENGINE CRADLE FELL DOWN, BROKE THE CONTROL ARM AND TORE THE AXLE APART. THE STEERING WHEEL WOULD ONLY MOVE TO THE RIGHT. WHEN THE VEHICLE WAS SHIFTED IN REVERSE, IT WOULD ALSO MOVE TO THE RIGHT. HE NOTICED THAT THE AXLE BUSHING, CV BOOT AND GREASE WERE ON THE GROUND. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE ENGINE CRADLE WAS CORRODED WHICH CAUSED THE ENGINE TO FALL. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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