Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10126962June 28, 2005
AIR BAGS, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT
DT: THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE PASSENGER SIDE FRONT SUSPENSION FAILED WHILE DRIVING. THE AIR BAG DEPLOYED BEFORE IMPACT. THE CONTACT DID NOT KNOW EXACTLY WHAT PART FAILED BECAUSE HE DID NOT HAVE THE VEHICLE RIGHT NOW BECAUSE IT WAS AT THE REPAIR SHOP. THE TIE ROD END WAS BENT. WHILE DRIVING AT ABOUT 10-15 MPH HEARD LIKE A CRACK, AND THEN THE AIR BAGS DEPLOYED, AND VEHICLE HIT A PARKED CAR. THE ROAD CONDITIONS WERE NORMAL ON PAVEMENT. THERE WAS NO IMPACT DAMAGE TO THE PASSENGER SIDE WHEEL OR HUB CAP. THE FAILURE OCCURRED AT NORMAL DRIVING. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10126608June 26, 2005
WHEELS:HUB
I HAVE A 2003 HYUNDAI SONATA. A PROBLEM HAS DEVELOPED RECENTLY IN WHICH MY HUBCAPS ARE ROTATING ON THE WHEEL AND CUTTING THE TIRE STEMS THUS RESULTING IN BOTH OF MY FRONT TIRE GOING FLAT AT ONCE. I REPORTED THIS THRU THE HYUNDAI COMPLAINT HOTLINE. THEY THOUGHT I WAS NUTS. I DID A GOOGLE SEARCH AND FOUND OTHER SONATA OWNERS WITH SIMILIAR PROBLEM. THEY ALSO REPORTED THIS TO THE HYUNDAI COMPLAINT HOTLINE WITH SIMILAR UNSATISFACTORY RESULTS. I BELIEVE THIS IS A SAFETY PROBLEM. THE LAST OCCUARANCE THAT THIS HAPPENED WAS IN HEAVY TRAFFIC ON INTERSTATE 75 IN OHIO. AFTER A "HARD BRAKE" BOTH FRONT HUBCAPS ROTATED AND CUT BOTH HUBCAPS AT ONCE RESULTING IN A DUAL FLATS IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126471June 24, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE CAR IS A 2001 HYUNDAI SONATA GL. MY RIGHT REAR WINDOW REGULATOR FAILED AND THE WINDOW WILL NOT STAY UP. THE CABLE HAS ISSUES WITH BINDING TO THE ASSEMBLY HOUSING AND PUTS STRESS ON THE MOTOR AS WELL. THE WINDOW WILL NOT STAY IN THE UP / CLOSED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126505June 24, 2005
ENGINE AND ENGINE COOLING
DT: JUST BOUGHT THE VEHICLE USED AND IT STARTED SMOKING. ALSO, FLUID WAS COMING OUT OF IT, HAD VEHICLE TOWED TO BROTHER'S HOUSE. DEALER HASDNOT LOOKED AT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126330June 23, 2005
ELECTRICAL SYSTEM
DT: THE SPEEDOMETER INTERMITTINGLY STOPS WORKING WITHOUT WARNING. THE CONSUMER SAYS SHE HAS TRIED TO SEE IF SPEED OR DISTANCE AFFECTS IT. SHE SAYS THERE IS NO REASON THAT SHE CAN SEE TO MAKE IT STOP WORKING. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER FOR THE 5TH TIME TODAY. THE MANUFACTURER CALLED THE DEALER TO GET IT FIXED. SHE SAID OTHER ELECTRIC COMPONENTS ARE NOT WORKING AS WELL. THE DOORS, WINDOWS, AND CLOCK ARE SLOWLY GETTING WORSE. THE CONSUMER HAS CONCERNS THAT IT MIGHT LEAD TO SOMETHING MORE SERIOUS, LIKE A FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126336June 23, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING LOSS DURING OPERATION CAUSED BY POWER STEERING LINE FAILUE. POWER STEERING LINE FAILED DUE TO OXIDATION. OXIDATION WAS CAUSED BY DESIGN FLAW THAT TRAPS WATER DRAINING FROM AIRCONDITIONER EVAPORATOR IN RUBBER TUBE DESIGNED TO PROTECT POWER STEERING LINE FROM ROAD HAZARD DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125009June 11, 2005
AIR BAGS
I WAS INVOLVED IN A CAR CRASH IN WHICH THE ENTIRE FRONT END OF MY CAR WAS SMASHED FROM THE LEFT FRONT FENDER SHOVING THE HOOD AND FRONT END SO FAR TO THE RIGHT AND IN THAT THE PASSENGER DOOR WOULD NOT OPEN AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY AT ALL. I WAS INJURED BY THE DOOR POST. IT WAS A 2002 HUNDAI SONATA..WE ARE AFRAID THAT IT MAY BE A CHILD INVOLVED NEXT TIME THERE IS A FAILURE OF THE SIDE AND FRONT AIRBAGS ON THE SONATA..PLEASE BRING THIS TO SOMEONES ATTENTION TKS LRW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10124891June 10, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT: CONTACT STATED THE FRONT RIGHT WHEEL BEARING WAS REPLACED. CURRENTLY, THE RIGHT LEFT WHEEL BEARING IS BEING REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125845June 9, 2005
VEHICLE SPEED CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:SUN/MOON ROOF ASSEMBLY, AIR BAGS, SERVICE BRAKES, HYDRAULIC, SEAT BELTS, ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER'S HYUNDAI SONATA DEVELOPED THE FOLLOWING PROBLEMS: THE PAINT WAS PEELING, THE SUN ROOF WAS BROKEN, THE PASSENGER SIDE WINDOW WAS INOPERATIVE, THE BRAKES FAILED, THE SEATBELT BROKE, THE ENGINE BLEW UP AND THE AIR BAGS FAILED TO DEPLOY. *MR THE ENGINE SURGED. AS A RESULT OF THE ENGINE BLOWING, THE RIGHT SIDE DISINTEGRATED. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10124454June 7, 2005
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
DT: CALLER GOT INTO CAR, PULLED IT OUT OF GARAGE AND GOT OUT OF IT. WHEN SHE GOT BACK INTO VEHICLE AND PUT IT IN GEAR IT MADE A SCREAMING NOISE AND ACCELERATED. SHE HIT THE BRAKES, BUT THEY DID NOT WORK. SHE TRIED TO STOP THE CAR BY GOING UP A HILL INSTEAD VEHICLE HIT A HOUSE THREE DOORS AWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. INSURANCE CLAIMED THAT DEALER SAID THERE NOTHING WAS WRONG WITH CAR. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10124186June 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL # 00V314001 1997 HYUNDAI SONATA I HAD CALLED DEALER TO ASK OF RECALL THEY HAD INFORMED ME THAT THIS VEHICLE HAS BEEN SERVICED FOR THIS PROBLEM THREE TIMES. AND THEY HAD SAID THAT IT IS OUT OF WARRANTY AND THEY WILL NOT REPAIR. MY QUESTION IS ARE THEY STILL RESPONSIBLE FOR THE DEFECT THAT HAS BEEN REPAIRED THREE TIMES. I AM LEAVING THE VIN # ALSO [XXX] PLEASE HELP THANKS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123910June 2, 2005
TIRES:VALVE
ON 03/26/05, I PURCHASED BF GOODRICH TOURING T/A PRO SERIES (SIZE P205/65R15) FOR MY 2003 SONATA AT SAM'S CLUB. IN A MONTH AND A HALF, I HAD 4 FLAT TIRES AND 10 VALVES REPLACED BECAUSE THE HUB CAPS SPIN AND SLICE THE VALVES. I LOST 7.5 HOURS OF WORK AND RECEIVED A BACK INJURY WHILE TRYING TO CHANGE ONE OF THE TIRES. I'VE SPOKEN TO HYUNDAI AND BF GOODRICH - BOTH OF WHICH SUGGESTED GETTING THE H RATED TIRES INSTEAD OF THE S RATED. I DID THAT, BUT IT DIDN'T WORK. I ALSO PAID $75 FOR A DIAGNOSTICIAN TO TELL ME THAT I HAD THE WRONG BEAD ON THE TIRES BUT WHOM COULDN'T SUGGEST A SOLUTION. MY OWNERS MANUAL SIMPLY STATES, ALWAYS REPLACE YOUR TIRES WITH THOSE OF THE RECOMMENDED SIZE LISTS THE TIRE SIZE SPECIFICATIONS AS P 205/65R15. THERE IS NO RECOMMENDED REPLACEMENT BRAND NAMED AND NO MENTION ABOUT HAVING THE CORRECT SIZE BEADING. I TOOK MY CAR TO ANOTHER DEALER AND LEARNED THAT THE BF GOODRICH TIRES HAVE A BEAD PROTECTANT WHICH CAUSE THE HUB CAPS TO REST DIRECTLY AGAINST MY TIRES THUS CAUSING THEM TO SPIN. THERE SHOULD BE A GAP BETWEEN THE HUBCAP AND TIRE. I SWITCHED TO A GOODYEAR TIRE AND HAVE NOT HAD PROBLEMS SINCE. THE PROBLEM WITH SLICING VALVE STEMS ONLY OCCURS ON THE 15 INCHES TIRES WITH HUBCAPS (AS OPPOSED TO THE 16 INCHES TIRES ON ALUMINUM WHEELS.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123919June 2, 2005
STEERING:RACK AND PINION:RACK
MY 1998 HYUNDAI SONATA HAS BEEN A CHALLENGE TO MAINTAIN. TWICE THE DRIVER'S SIDE DOOR SPRING HAS RUSTED THROUGH AND WINDOW REGULATORS HAVE FAILED. THIS PARTICULAR INCIDENT WAS A FORTUNATE STOP IN THE CAR SHOP TO CHECK SOMETHING ELSE. THEY DISCOVERED THAT THE RACK AND PINION UNIT WAS LEAKING POWER STEERING FLUID. I HAD BEEN COMPLAINING TO THE MECHANIC THAT THE CAR "CLUNKED" IN THE FRONT END GOING OVER A BUMP. THIS DESPITE REPLACING THE BALL JOINTS, STRUTS AND ONE TIE ROD. IT SEEMS THAT THE CLUNKING NOISE MUST HAVE BEEN COMING FROM THE RACK AND PINION. THEY ALSO DISCOVERED AT THE SAME TIME THAT TWO OUT OF FOUR ENGINE MOUNTS WERE CRACKED AND THE OTHER TWO WERE SAGGING. I'LL BE REPLACING THOSE AS WELL AND HOPING THAT THE CAR DOESN'T CAUSE ANY FURTHER PROBLEMS FOR A WHILE. I BELIEVE IN MAINTAINING MY CARS, BUT THIS CAR SEEMS TO HAVE HAD MORE PROBLEMS THAN MOST I HAVE OWNED. THE CAR HAS ALSO OVERHEATED TWICE, ONCE DUE TO A BURST HOSE AND THE SECOND TIME DUE TO A LEAK IN ONE OF THE ENGINE COOLANT TEMPERATURE SENSORS IN THE BLOCK. FOR THE LATTER INCIDENT THERE WAS ABSOLUTELY NO WARNING (GRADUALLY INCREASING OPERATING TEMP OVER TIME). IT ALSO HAS THE HARD DOWN SHIFT FROM 3-2 (AUTOMATIC TRANSMISSION) THAT OTHERS HAVE NOTICED. I WON'T BE PURCHASING A HYUNDAI AGAIN AS I FEEL THAT THIS IS WAY TOO MANY PROBLEMS FOR A CAR WITH ONLY 90,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117523May 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT STAYED ILLUMINATED WHILE THE VEHICLE WAS OPERATING. *AK THIS IS THE FOURTH TIME THIS HAS HAPPENED (NHTSA CAMPAIGN # 01V347000). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120775May 12, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
I HAVE MADE FIVE TRIPS TO THE DEALER WITH THE SAME PROBLEM WITH MY 2000 HYUNDAI SONATA WHICH WAS PURCHASED FROM ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND IS SERVICED BY THEM DUE TO IT IS STILL IN WARRANTY. MY CAR MAKES A LOUD CLONKING SOUND AND THEN STOPS AND ALL POWER GOES OFF. THIS HAPPENS NORMALLY WHEN I GO OVER 30-40 MPH AND HAS HAPPENED WHILE DRIVING 70 ON THE INTERSTATE AND ALMOST CAUSED ME TO WRECK ON A BRIDGE BECAUSE I HAD NO SHOULDER TO GO OFF ON AND CARS ALMOST SLAMMED INTO THE BACK OF ME. AFTER IT SHUTS DOWN, IT TAKES ANYWHERE FROM 10 MINUTES TO ONE HOUR TO START AGAIN. IT TURNS OVER BUT WILL NOT START AFTER THIS HAPPENS. AS SAID I HAVE TAKEN THIS 5 TIMES TO THE DEALER, THIS LAST TIME THEY KEPT IT 5 DAYS AND FOUND NOTHING. I HAD THEM DRIVE IT HOME. PRIOR THEY TOLD ME IT WAS A COMPUTER ERROR AND WAS FIXED, AT FIRST THEY SAID IT WAS THE COMPUTER BOARD BUT THEN SAID THE BOSS SAID IT WAS JUST "BAD BATTERY CABLES." AND CLEANED OFF THE CABLES. I HAD A NEW BATTERY PUT IN. THEY TOLD ME IT WAS THE AIR FILTER HAD JUMPED OFF THE TRACK AND JUST NEEDED PUT BACK ON. THE LAST 2 TIMES THEY SAID THE COMPUTER READ NOTHING. I ASKED THEM ABOUT THE GAS LINE OR WATER IN THE GAS AND THEY SAID THEY CHECK ALL THIS, CHECKED CRANK SENSOR, CHANGED MASS AIR FLOW SENSOR, "BAD CONNECTION", TIGHTENED CABLE ENDS PER TECH LINE. THE LAST TIME THE INVOICE JUST TELLS ME THE COMPUTER READS OK. I HAD THEM DRIVE IT FOR 5 DAYS FOR 218 MILES BUT IT DID NOT REPRODUCE PER TECH. I AM GOING TO GET KILLED IN THIS CAR AND THEY HONESTLY JUST DON'T TAKE IT SERIOUSLY. I AM A FEMALE AND DRIVE BY MYSELF ALOT AND IT SCARES ME TO LOSE CONTROL OF MY VEHICLE AND FOR THIS TO HAPPEN AT NIGHT. I JUST CAN'T SEEM TO GET THE DEALERSHIP TO TAKE IT SERIOUSLY. HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119715May 4, 2005
ELECTRICAL SYSTEM
CALLER STATED: BROUGHT CAR IN FOR INSPECTION. WHEN THE CAR WAS HOOKED UP THE MONITOR STATUS WITH THE ONBOARD COMPUTER RED NOT READY ON EVERYTHING. MECHANIC TOLD CONSUMER THAT HE HAD TO DRIVE THE CAR ON A HIGHWAY FOR 20 MINUTES, THEN DROP DOWN TO 15 MPH FOR 5 MINUTES, AND THEN REPEAT, FOLLOWED BY A REST PERIOD OF 5 HOURS. ALL TO GET THE COMPUTER TO GIVE OUT THE CORRECT READING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118273April 22, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE PASSENGER WINDOW WOULD NOT ROLL UP, IT GOT STUCK IN THE MIDDLE OF A RAIN STORM. THE PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE AND THE WINDSHIELD WIPERS STOPPED WORKING AS WELL AND REPLACING THE FUSE DID NOT SOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119030April 21, 2005
FUEL SYSTEM, GASOLINE
THE CONSUME SMELLED GAS. AFTER TAKING THE VEHICLE IN FOR SERVICE IT WAS DISCOVERED THE FUEL REGULATOR WAS LEAKING FUEL INTO THE ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111680April 18, 2005
WHEELS:HUB
SOMETHING IS CUTTING THE STEM AND THE TIRE AROUND THE STEM AREA. TWICE THE DEALER REPLACED THE TIRE AND THEY ARE UNABLE TO LOCATE THE CAUSE. THE PROBLEM IS STILL RECURRING. THE DEALER HAS PASSED THIS INFORMATION OVER TO THE MANUFACTURER. *NM THE CONSUMER INDICATED THA THE HUB CAP CUT THE TIRE AND VALVE STEM. HERE HAS BEEN 3 STEMS CUT ALL ON THE FRONT TIRES. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117945April 15, 2005
AIR BAGS
AIR BAG WARNING LIGHT ILLUMINATED ON DASHBOARD, 3RD OCCURRENCE. DEALER TROUBLESHOOTING INDICATED PASSENGER AIRBAG WIRING HARNESS REQUIRED REPLACEMENT (NOT RELATED TO PREVIOUS LIGHTS). OUT OF WARRANTY COVERAGE BY 2,269 MILES. I BELIEVE MANUFACTURER SHOULD COVER THIS DEFECT. DEALER INFORMED ME THAT IF NOT CORRECTED AIR BAG MIGHT DEPLOY INADVERTENTLY. DEALER WILL NOT DISABLE THE SYSTEM OR TELL ME HOW TO DO SO. I SHOULD NOT HAVE TO PAY FOR THIS SAFETY RELATED DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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