Hyundai Sonata Complaints
17,026 consumer complaints on file.
- #10267356April 30, 2009VISIBILITY
SUN VISORS WILL NOT REMAIN IN UP POSITION, FALLING INTO THE DRIVERS FIELD OF VISION. DRIVER MUST THEN DRIVE WITH ONE HAND WHILE HOLDING VISOR IN THE UP POSITION. VISOR WAS REPLACED UNDER WARRENTY, BUT THE REPLACEMENT HAS BROKEN IN THE SAME WAY. IT DISTRACTS THE DRIVER AND COULD CONTRIBUTE TO A WRECK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10267083April 28, 2009STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL*THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE SUBFRAME HAD EXCESSIVE CORROSION AND NEEDED TO BE REPLACED AT THE COST OF $800. HER STATE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000. UPDATED 05/04/09 *BF UPDATED 05/04/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10266750April 26, 2009STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING THE VEHICLE SUDDENLY PULLED SHARPLY TO THE RIGHT. THERE WAS A BAD GRINDING NOISE WHEN EVER WE TURNED A CORNER. THIS HAPPENED AS MY WIFE WAS COMING HOME FROM WORK. I TOOK IT TO TEST DRIVE AND WAS SURPRISED WITH HOW DIFFICULT IT WAS TO CONTROL. I TOOK IT TO MY MECHANIC AND HE SAID THE SUB FRAME WAS COMPLETELY RUSTED THROUGH AND THE VEHICLE WAS NOT SAFE TO OPERATE. HE WAS ABLE TO FIND A USED SUB FRAME TO REPLACE IT AND I DID SAVE THE OLD SUB FRAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10266367April 22, 2009SEAT BELTS
THE DRIVERS SEAT BELT RELEASE LATCH DOES NOT OPERATE PROPERLY. IN COMPARISON TO PASSENGER SEAT BELT LATCH THERE IS A SIGNIFICANT DIFFERENCE IN SMOOTH OPERATION TO RELEASE THE LATCH. ANY TENSION PLACED UPON THE STRAP CAUSES THE PROBLEM TO AMPLIFY DRASTICALLY. IN CASE OF A VEHICLE ROLLOVER AND A DRIVER BEING STOPPED WHILE THE VEHICLE COMES TO REST WITH THE VEHICLE ON IT'S ROOF, IT WOULD BE VERY DIFFICULT TO ESCAPE THE VEHICLE DUE TO THE DRIVERS WEIGHT PRESSURE ON THE RELEASE LATCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265932April 18, 2009VISIBILITY
ON 4/17/09 AT ABOUT 2PM, I WAS TRAVELING IN A 2007 HYUNDAI SONATA SOUTHBOUND AT 70MPH ON I-75 IN FLORIDA BETWEEN SR64 AND SR70. SMOOTH TRAFFIC FLOW, NO ROAD HAZARDS, BUMPS, POTHOLES OR DEBRIS. WEATHER 80 DEGREES, OVERCAST. I HAD MY AC ON, WINDOWS CLOSED AND SUNROOF/SUNSHADE CLOSED WHEN "BOOM" I HEARD AN EXPLOSION ABOVE MY HEAD FOLLOWED BY THE SOUND OF WIND. STARTLED, I IMMEDIATELY PULLED OVER, GOT OUT AND SAW THAT MY SUNROOF HAD LITERALLY EXPLODED UPWARD, WITH THE SHATTERED RIM EDGES INTACT. THANK GOD I HAD MY SUNSHADE CLOSED OR I MIGHT HAVE HAD GLASS FLY INTO MY EYES, BLINDING ME AND CAUSING A CATASTROPHIC ACCIDENT. I DROVE HOME AND PUT A TARP ON IT BECAUSE IT WAS OVERCAST AND I WAS AFRAID OF RAIN DAMAGE. I HAVE USED THE SUNROOF ON ALMOST EVERY DAY WITHOUT INCIDENT, GRINDING NOISE, LEAK OR CONCERNS OF ANY KIND. I SINCERELY BELIEVE THAT THIS SUNROOF EXPLOSION WAS CAUSED BY A STRUCTURAL OR MECHANICAL DEFECT FROM THE MANUFACTURER THAT COULD HAVE LEAD TO A SERIOUS, POSSIBLY FATAL, ACCIDENT. I AM TAKING PHOTOGRAPHS AND WILL BE TAKING THE VEHICLE TO A HYUNDAI DEALERSHIP FOR EVALUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265747April 17, 2009STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT TOOK HER VEHICLE TO A LOCAL SERVICE STATION AND WAS ADVISED BY A TECHNICIAN THAT THE FRONT SUBFRAME HAD EXCESSIVE CORROSION. SHE CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT IS CURRENTLY WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 89,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265743April 17, 2009AIR BAGS
THE AIR BAG SYSTEM STAYS OFF WHEN MY WIFE (120 POUNDS) IS SEATED IN THE FRONT PASSENGER SEAT ABOUT 50% OF THE TIME. WHEN FIRST TAKEN TO A DEALERSHIP WITH MY WIFE, THEY REFUSED TO DO ANYTHING BECAUSE THE WARNING LIGHT DID NOT GO ON. THE PROBLEM STILL CONTINUED. ANOTHER DEALER SENT THE SEAT TO CALIFORNIA TO BE REPAIRED IN MARCH 2009. THE PROBLEM STILL PERSISTS. NOW, HYUNDAIUSA WANTS ME TO RETURN TO THE DEALERSHIP AGAIN WITH MY WIFE OR SOMEONE OF SIMILAR STATURE. THIS TIME, A HYUNDAI REGIONAL REPRESENTATIVE WILL BE PRESENT. HYUNDAI USA CONSUMER AFFAIRS WOULD NOT GIVE ANY MORE INFORMATION ON WHAT THE PROCESS IS IF THE PROBLEM PERSISTS THEREAFTER NOR WOULD THEY GIVE ME THE NAME AND/OR CONTACT INFORMATION OF THE ANYONE TO SPEAK TO. THEY SAID THEY WOULD FORWARD ON MY CASE AND I MAY OR MAY NOT BE CONTACTED BY SOMEONE AT HYUNDAI USA WITH ANSWERS TO MY QUESTIONS. OTHERWISE, I JUST HAVE TO WAIT TO HEAR WHAT THE HYUNDAI REP HAS TO SAY WHEN MY APPOINTMENT IS FINALLY SCHEDULED. CURRENTLY, WAITING TO HEAR FROM THE DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265600April 16, 2009AIR BAGS
TL*THE CONTACT OWNS A 2000 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR IS CONSTANTLY ILLUMINATED, WHICH MEANS THAT THE AIR BAGS ARE DEACTIVATED. THE DEALER TURNED OFF THE INDICATOR WITH THE USE OF A COMPUTER; HOWEVER, THE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY TURNED OFF THE LIGHT WITH THE COMPUTER AGAIN, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 01V347000 REGARDING THE AIR BAG INDICATORS. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 96,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265504April 15, 2009STRUCTURE:FRAME AND MEMBERS
WHEN I BROUGHT CAR IN FOR INSPECTION, WAS TOLD FRONT SUB-FRAME WAS ROTTED OUT. THERE IS A SIX INCH HOLE IN IT. THE CAR HAS ALWAYS BEEN WELL MAINTAINED, IT HAS LOW MILES, AND IT SHOULD NOT HAVE ROTTED OUT LIKE IT HAS ALREADY. IF I HAD KEPT DRIVING IT THE ENTIRE WHEEL COULD HAVE FALLEN OFF, POSSIBLY HURTING OR KILLING ME AND MY FAMILY. HAVE NOT CORRECTED IT, AS IT'S AT LEAST A THOUSAND DOLLAR FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265265April 14, 2009STRUCTURE:FRAME AND MEMBERS
WAS TOLD BY MECHANIC THAT MY FRAME IS ROTTING OUT. HAS HOLES SIZE OF GOLF BALL NOT TO MENTION LINES 5-6" OF ROT. MECHANIC INFORMED ME THAT HE WILL NO LONGER WORK ON THE CAR AS IT IS TOO DANGEROUS FOR ME TO DRIVE IT AND SUGGESTS I GET A NEW CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265337April 14, 2009AIR BAGS, SEAT BELTS, AIR BAGS:FRONTAL
AIRBAG LIGHT / PROBLEM. TOOK CAR TO CAR PROS HYUNDAI, SEATTLE WA ON AURORA. ADVISED THEM MY AIRBAG LIGHT ALL OF A SUDDEN STAYS ON. THEY ADVISED ME THAT IT WAS SEAT BELT ISSUE AND SOME WIRING UNDER THE FLOOR BOARD. HYUNDAI ADVISED ME THAT THE AIR BAGS WOULDN'T WORK IF I WAS IN A ACCIDENT. ASKED THEM IF THIS WAS UNDER WARRANTY, THEY SAID ONLY UP TO 60, 000 MILES. AND MY CAR IS OVER THAT. I ADVISED WHY AREN'T ALL SEAT BELT FUNCTIONS AND AIRBAGS COVERED THROUGH THE LIFE OF THE CAR. DOESN'T MAKE SENSE. ITS THE LAW THAT I HAVE TO WEAR A SEATBELT, WELL IT SHOULD BE A LAW THAT THE SEAT BELTS ARE WORKING PROPERLY AND AIRBAGS FOR THE LIFE OF VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265051April 13, 2009ENGINE AND ENGINE COOLING
WHEN ACCELERATING FROM A STOP OR SLOW TURN, "CHECK ENGINE" AND "ESC OFF" LIGHT COME ON. THE VEHICLE ACTS AS IF IT IS IN NEUTRAL, WITH NO GAS POWER OR BRAKE CONTROL, BUT THE CAR IS RUNNING AND ALL OTHER ELECTRICAL FUNCTIONS ARE WORKING (WINDOWS, RADIO, ETC). IT SHIMMIES AND SHAKES. YOU HAVE TO COAST TO THE SIDE OF THE ROAD AND RESTART NUMEROUS TIMES TO GET IT TO RUN PROPERLY. THE CHECK ENGINE LIGHT REMAINS ON FOR SEVERAL HOURS AND THEN SHUTS OFF. THIS STARTED ABOUT 6 MONTHS AFTER I PURCHASED THE USED CAR IN 2006, AND IS INTERMITTENT BUT STILL HAS THE PROBLEM. IT WILL ACT UP SEVERAL TIMES A DAY FOR MONTHS THEN NOTHING. THIS SHOULD BE CONSIDERED A SAFETY ISSUE, HAVING TO STOP IN SINGLE LANES WITH NO SHOULDERS, ON RAILROAD TRACKS, OR INTERSECTIONS AND RESTART NUMEROUS TIMES TO GET IT RUNNING AGAIN. TOOK TO MERCED CA HYUNDAI THEY REPLACED TSP WIRING, WHICH DID NOT HELP. OF COURSE IT APPEARED OK AS IT TAKES TIME FOR THE PROBLEM TO REPEAT. HAVE BEEN UNABLE TO RETURN TO SHOP, WITH THE INCONVENIENCE OF HAVING TO TAKE TIME OFF WORK, DRIVE 30 MILES TO THE DEALER, AND PAY FOR CAR RENTAL. I LIVE IN A RURAL AREA AND BOUGHT A FAIRLY NEW CAR TO BE RELIABLE. THIS WAS NOT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265135April 13, 2009STRUCTURE:FRAME AND MEMBERS
THE CAR WAS PULLING TO THE RIGHT AND THOUGHT I NEEDED A WHEEL ALIGNMENT BUT AFTER COMING BACK FROM TAKING MY CHILDREN TO SCHOOL THE CAR STOPPED IN FRONT OF MY HOUSE AND STARTED MAKING A RATTLING SOUND WHEN I PUT IT IN GEAR (REVERSE AND DRIVE ) I THOUGHT IS WAS AXLE THAT MAY HAVE SLIPPED OUT OF PLACE. THE CAR WAS TAKEN TO MECHANIC WHO SAID I HAD A LOT OF RUST AND A WHOLE IN MY FRAME AND THE RUST STARTED TO FALL OFF THE CAR FRAME. I CALLED THE CONSUME AFFAIRS DEPT FOR HYUNDAI AND THEY PICKED UP THE CAR AND TOOK IT TO A HYUNDAI DEALERSHIP TO HOPEFULLY GET FIXED. THEY WANTED TO CHARGE ME $2,100.00 FOR THE REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265173April 13, 2009POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TRANSMISSION INPUT SPEED SENSOR FAILURE, THIS PROBLEM IS SHOCKINGLY ALL OVER THE INTERNET, THE SENSOR FAILS AND IF YOUR ON THE HIGHWAY, YOU SUDDENLY SLAM DOWN IN SPEED TO ALMOST HALF YOUR PREVIOUS SPEED WITH A LOUD BANG AS THE TRANSAXLE JUMPS FROM 4TH GEAR TO 2ND GEAR AND THE ENGINE REDLINES. DUE TO THE FAILED SENSOR TELLING THE TRANSAXLE TO DOWNSHIFT IMPROPERLY. A INEXPERIENCED OR LESS CAPABLE DRIVER MAY HAVE BEEN THROWN OUT OF CONTROL FROM THE SHEER FORCE OF THE IMPACT WHEN THE TRANSAXLE MIS-SHIFTS FROM 4TH TO 2ND WHEN THE SENSOR MALFUNCTIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264879April 9, 2009STRUCTURE:FRAME AND MEMBERS
I RECENTLY BOUGHT A 2000 HYUNDAI SONATA AND WAS TOLD THAT THERE WAS AN ALIGNMENT PROBLEM. AT FIRST IT WASN'T TOO BAD BUT I TOOK IT IN TO GET THE ALIGNMENT FIXED. THE MECHANIC ASKED ME TO COME LOOK AT THE CAR. WHEN I WENT UNDER THE VEHICLE THE MECHANIC POINTED OUT TO ME THAT THERE WAS A GAPING HOLE IN THE SUB FRAME OF THIS VEHICLE. I WAS TOLD THAT IF HADN'T COME IN WHEN I DID THIS PROBLEM COULD HAVE KILLED ME. WORST OFF IS THAT THIS VEHICLE ONLY HAS 68,000 MILES ON IT. I DON'T KNOW WHAT I AM GOING TO DO NOW THAT I HAVE A VEHICLE THAT I CAN'T USE AND NOT ENOUGH MONEY TO FIX IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264395April 7, 2009STRUCTURE:FRAME AND MEMBERS
2002 HYUNDAI SONATA SUB FRAME CORROSION AND FRONT RT WHEEL COLLAPSED. LOCAL DEALER COVERED COST OF SUB FRAME REPLACEMENT, BUT CHARGED ME FOR A NEW SWAY BAR. FRONT FENDER WAS PUSHED AGAINST PASSENGER DOOR, WHICH HYUNDAI WOULD NOT FIX, AND CAR NOW HAS SEVERE WOBBLING WHEN DRIVEN, UNLIKE BEFORE THE CORROSION. HYUNDAI SAYS IT'S AN ALIGNMENT PROBLEM AND MY RESPONSIBILITY. I AM WONDERING WHAT RECOURSE I HAVE AGAINST HYUNDAI, AS THE CAR WAS WELL MAINTAINED AND DROVE SMOOTHLY BEFORE THIS DAMAGED OCCURRED. LUCKY NO ONE WAS HURT, SINCE THE WHEEL LET GO AT A LOW SPEED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264228April 6, 2009STRUCTURE:FRAME AND MEMBERS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE ENGINE BEGAN TO REDUCE POWER WITHOUT ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN CAUTIOUSLY TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY REPLACED THE FRAME CROSS MEMBER ASSEMBLY AND SPEED SENSOR. THE FAILURE MILEAGE WAS 124,000 AND CURRENT MILEAGE WAS 130,000. UPDATED 04-23-09 *BF UPDATED 04/30/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264218April 6, 2009STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING MY 2000 HYUNDAI SONATA MY LEFT FRONT WHEEL FELL OFF. MY FATHER AND THE TOW TRUCK OPERATOR SAID THE LOWER CONTROL ARM HAD COME OFF AFTER LOOKING FURTHER WE NOTICED THE SUB FRAME HAD BROKEN APART DUE TO ROT. THIS CAR WAS WELL CARED FOR AND IM FINDING IT HARD TO ACCEPT THIS AS NORMAL. AFTER LOOKING ONLINE I HAVE SEEN THIS TO BE COMMON ON THIS MODEL. MY DAUGHTER AND MYSELF WERE EXITING A HIGHWAY AND THE CAR SEEMED TO BE PULLING. WHEN I GOT ON A SECONDARY ROAD IT GOT WORSE. WITHIN A FEW MILES THE CAR JUST STOPPED. THIS HAPPENED SATURDAY AND IM CALLING HYUNDAI MONDAY. WITH LUCK THEY WILL DEAL WITH IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264143April 4, 2009STRUCTURE:FRAME AND MEMBERS
WE HAVE A 2000 HYUNDAI SONATA. THE STEERING WENT OUT OF CONTROL AND NEARLY THREW MY STEPSON (AGE 23) UNDER A TRACTOR TRAILER. UPON TAKING THE VEHICLE TO THE SHOP TO SEE WHAT WAS WRONG, THE NEW TIRES WERE COMPLETELY WORE OUT WITH METAL STICKING OUT. IT WAS DISCOVERED THAT THE SUBFRAME OF THE SONATA WAS RUSTED COMPLETELY IN TWO. THIS IS A DEVASTATING CONCERN BECAUSE THIS COULD HAVE COST MY CHILD A LIFE. THE SONATA ACTUALLY BELONGED TO MY SIXTEEN YEAR OLD DAUGHTER! AFTER LOOKING ON THE INTERNET TO SEE IF THERE HAS BEEN A PROBLEM, I FIND THAT THERE IS AND HAS BEEN AN ONGOING PROBLEM IN WHICH NO ONE HAS BOTHERED TO RECALL THE VEHICLES AND GET THEM OFF HE ROAD! VERY CONCERNING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! MY DAUGHTER OR STEPSON COULD HAVE LOST THEIR LIFE!!!!! NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AND I HAVE RESEARCHED TO FIND THERE IS MANY ACCIDENTS RESULTING FROM SAME PROBLEM!*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10263933April 2, 2009STRUCTURE:FRAME AND MEMBERS
VEHICLE STEERING WHEEL STARTED TO UNALIGN COUNTER CLOCKWISE IN THE LAST WEEK,THEN A NOISE FROM THE FRONT RIGHT WHEEL, THEN MY WIFE PULLED INTO THE GARAGE WHEN I NOTICED THE FRONT PASSENGER WHEEL ON A TILT. I LOOKED UNDER THE CAR AND THERE IS A HUGE 4" HOLE OF RUST RIGHT THROUGH THE FRAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0