Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10293559November 25, 2009
AIR BAGS:FRONTAL
MY 2006 HYUNDAI SONATA AIRBAG SENSOR FOR THE FRONT PASSENGER SEAT WILL NOT ACTIVATE IF A FEMALE ADULT SITS IN THE SEAT. THE DEALER REFUSES TO REPAIR IT; VARIOUS INAPPROPRIATE RESPONSES ARE GIVEN, SUCH AS POOR POSTURE, INADEQUATE WEIGHT OR "HAVE THE PASSENGER SIT IN THE BACK." IT HAS BEEN A PROBLEM SINCE I PURCHASED THE CAR NEW. I HAVE MADE REPEATED VISITS TO MY DEALER, BUT NO SOLUTION HAS BEEN PROVIDED. IN ONE CASE, THE DEALER HELD THE CAR FOR OVER A WEEK AND SUPPOSEDLY SENT THE SEAT BACK TO HYUNDAI, BUT NOTHING CHANGED. DURING MY MOST RECENT DISCUSSION WITH THE DEALERS SERVICE MANAGER, HE SAID THAT THE SENSOR WOULD ONLY ACTIVATE IF THE PERSON IN THE FRONT PASSENGER SEAT WEIGHED OVER 130 POUNDS. THIS ELIMINATES ME - I WEIGH 115 POUNDS - OR MOST OF MY FEMALE FRIENDS. MY DAUGHTER WEIGHS OVER 130 POUNDS, BUT IT DOES NOT ACTIVATE FOR HER, EITHER. MOST OTHER AUTO MANUFACTURERS HAVE A WEIGHT "TRIGGER" OF 90 POUNDS. THE DEALER SAID THAT HYUNDAI WOULD NOT OR COULD NOT SET THE ACTIVATION/TRIGGER WEIGHT AT LESS THAN 130 POUNDS. THIS MEANS I CANNOT HAVE MOST OF MY GUESTS OR RELATIVES IN THE FRONT PASSENGER SEAT. THIS DESIGN CHEATS A LARGE NUMBER OF ADULTS OF AIRBAG PROTECTION, AND CREATES AN UNSAFE VEHICLE. A HYUNDAI RECALL FALSELY CLAIMS THAT HYUNDAI WILL ADDRESS THE SITUATION, BUT THIS IS ONLY FOR SHOW - NO WORK IS DONE AND THE COMPANY INSTRUCTS THE DEALERS NOT TO REPAIR THE SEATS. THE DEALERS ARE INSTRUCTED TO SAY THAT FAILURE TO ACTIVATE IS NOT A DEFECT, AND THAT THE COMPANY CONSIDERS AN ACTIVATION WEIGHT OF OVER 130 POUNDS TO BE ACCEPTABLE. THE DEALERS ARE ALSO TOLD TO TEST THE SEAT THEMSELVES - THIS MEANS A LARGE MALE IS CHOSEN TO SIT IN THE FRONT SEAT, WHICH THEN ACTIVATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293409November 24, 2009
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2007 HYUNDAI SONATA, I HAVE HAD TROUBLE WITH DARKNESS IN FRONT OF THE LEFT SIDE HEAD LIGHT. I CONTACTED HYUNDAI AND THEY STATED THERE ISN'T ANY PROBLEM. I REFERRED TO YOUR CAMPAIGN #08E021000. HYUNDAI STATED MY CAR WAS NOT INVOLVED. I EXPLAINED THAT I FELT IT WAS A MAJOR SAFETY ISSUE BUT THEY REFUSED TO RESOLVE THE ISSUE. MY DAUGHTER HAS A 2007 KIA WITH THE SAME PROBLEM AND SHE IS UNABLE TO GET HELP WITH THEIR PROBLEM ALSO. I UNDERSTAND THESE CARS USE THE SAME HEADLIGHT CONFIGURATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293433November 24, 2009
POWER TRAIN:MANUAL TRANSMISSION
WHEN COMING TO A STOP CAR FEELS LIKE ITS GOING TO TAKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292454November 17, 2009
STRUCTURE:FRAME AND MEMBERS
I HAVE AN 2002 HYUNDAI SONATA. MY COMPLETE SUBFRAME RUSTED OUT A FEW YEARS AGO. THE CAR WAS ONLY 3 OR 4 YEARS OLD AT THE TIME. THE COMPLETE SUBFRAME WAS REPLACED ON A HUSH HUSH BASES. I HAVE THE PICS TO PROVE IT. NEVER WILL I BUY ANOTHER HYUNDAI OR KIA NEVER. MY GOD MY FAMILY COULD HAVE BEEN KILLED. BUT WHAT DO THEY CARE IT'S NOT THEIR FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292481November 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT TO DEALERSHIP AND ADVISED OF A TRANSMISSION PROBLEM. SUPPOSEDLY A SERVICE FLAG WAS SENT TO DEALERSHIPS AND JUST "FLUSH" THE TRANSMISSION. 5 DAYS LATER AND 550 MILES FROM HOME, THE CAR BROKE DOWN, WAS TOWED AND ADVISED I NEEDED A NEW TRANSMISSION. STILL SITTING OUT OF STATE WAITING FOR THE PART TO ARRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292227November 15, 2009
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, PARKING BRAKE
AT FIRST IT WAS THE RADIO, TURNING ON AND OFF BY ITSELF WHEN I WOULD TRY TO LOWER THE VOLUME IT WOULD BE LOUDER. MY HEADLIGHTS WOULD GO OUT AND TURN ON AGAIN, MY EMERGENCY BRAKE LIGHT WILL TURN ON AS MY CAR WOULD STOP IN THE MIDDLE OF THE STREET. AIR BAG DEPLOYMENT SIGN IS ON AND THE BAG IT IS NOT DEPLOYED. THE ABS, ESC AND OTHER GLOW LIGHTS WILL TURN ON; SOMETIMES I CANT ROLL DOWN THE WINDOWS OR LOCK THE CAR WITH THE BUTTON. NOW MY CAR WILL NOT START, NO POWER AND IT RESETS MY CLOCK. I HAVE GONE TO THE DEALERSHIP TWICE AND THEY ARE GREEDY MONEY HUNGRY '!@#$% WHO DO NOT CARE FOR THEIR CUSTOMERS, I REPLACED THE BATTERY AND THE ALTERNATOR AND ITS BEEN THROUGH DIAGNOSTICS AND THE ALTERNATOR WAS THE ONLY THING FOUND WRONG. I HAVE ISSUES WITH THE CAR AT LEAST TWICE A DAY AND THREE TIMES ITS DIED COMPLETELY. THIS IS AN 2006 HYUNDAI SONATA IT SHOULD NOT GIVE ME THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291637November 10, 2009
UNKNOWN OR OTHER, EQUIPMENT:MECHANICAL
I HAVE A COMPLAINT AGAINST ZIMBRICK EAST - MADISON WI I HAVE HAD SEVERAL REPAIR ISSUES WITH MY CAR, SUCH AS THE ENGINE WAS NEVER MOUNTED PROPERLY, WHICH CAUSED MY ENGINE TO SHIFT LEFT AND RIGHT EVERYTIME I TURNED THE WHEEL, I BOUGHT MY CAR USED AND IT STILL IS CURRENTLY UNDER WARRANTY. THERE HAVE BEEN SEVERAL OTHER ISSUES, FOR FURTHER QUESTIONS PLEASE CONTACT ME BY EMAIL THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291650November 10, 2009
STRUCTURE
RECALL ON 2004 HYUNDAI. I CALLED 5 DEALERS TO HAVE THEM INSPECT MY CAR, DUE TO THE RECALL I RECEIVED ABOUT POSSIBLE FRAME RUSTING. THE WAIT IS ANY WHERE FROM 10 DAYS TO A MONTH, JUST TO HAVE THEM LOOK AT THE FRAME. I EXPLAINED THAT MY CAR IS SHOWING THE SIGNS OF DAMAGED RUSTED FRAME. I REQUESTED THAT THEY EITHER. PAY FOR MY ROOM OR PAY FOR MY CAR RENTAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291447November 9, 2009
VISIBILITY
2006 HYUNDAI SONATA - DRIVER'S SIDE SUNVISOR DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291386November 8, 2009
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I HAVE A 2007 HYUNDAI SONATA THAT HAS A STUCK CALIPER FOR THE SECOND TIME IN 14 MONTHS. THE FIRST TIME THEY CHANGED BOTH REAR CALIPERS UNDER WARRANTY AS THE CAR HAD JUST UNDER 36K MILES. YESTERDAY, AT 55K MILES, I DISCOVERED WHEN HAVING MY OIL CHANGED THAT THE REAR CALIPER ON THE DRIVER'S SIDE IS STUCK AGAIN. I HEARD A LITTLE SQUEAKING THIS LAST WEEK AND THOUGHT I WOULD HAVE MY BREAKS CHECKED. TO MY SURPRISE, MECHANICS AT MR. TIRE TOLD ME THE RIGHT PAD IS HARDLY WORN, BUT THE LEFT REAR PAD IS ALMOST COMPLETELY GONE AND HAS AFFECTED THE ROTOR SLIGHTLY. I AM AFRAID THIS WILL BE A SAFETY ISSUE IN THE ICE AND HAVE READ MANY SIMILAR COMPLAINTS ON EDMUNDS CARSPACE AND BELIEVE THIS SHOULD BE AN ISSUE FOR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291239November 6, 2009
AIR BAGS
I HAD NOTICED THAT THE "PASSENGER AIRBAG OFF" LIGHT IN MY 2007 HYUNDAI SONATA WAS SOMETIMES COMING ON EVEN WHEN THERE WAS A PASSENGER IN THE SEAT. WE THEN RECEIVED NOTICE THAT THERE WAS A RECALL ON THIS SPECIFIC PROBLEM. WE TOOK OUR CAR TO THE DEALER 11/3/08 AND WERE ADVISED THAT THE PASSENGER SEAT WOULD BE SENT TO CALIFORNIA FOR REPAIR. I PICKED UP THE CAR 11/9/08. BECAUSE WE LATER NOTICED THAT THE PROBLEM CONTINUED, WE RETURNED THE CAR TO THE DEALER 6/16/09. THEY AGAIN ADVISED US THEY WOULD RETURN THE SEAT TO CALIFORNIA FOR REPAIR. I PICKED UP THE CAR FROM THE DEALER 7/6/09. AGAIN THE CAR LIGHT CONTINUED TO INDICATE THE PASSENGER AIRBAG WAS OFF WHEN THERE WAS AN ADULT PASSENGER IN THE SEAT. ONE EVENING MY HUSBAND AND I DROVE THE CAR TO THE DEALER TO SHOW THEM THAT THE AIRBAG OFF LIGHT WAS ON WHILE I WAS SEATED IN THE PASSENGER SEAT. THE ASST SERV MGR WAS THERE AND CONFIRMED THAT THE LIGHT WAS NOT FUNCTIONING PROPERLY. ON 9/23/09 I RETURNED THE CAR TO THE DEALER AND WAS MET BY THE CENTRAL REGION DIST PTS & SVC MGR WHO DISCUSSED THIS ISSUE WITH ME. HE SUGGESTED THINGS TO TRY (HAVING THE BACK OF THE SEAT IN THE STRAIGHT UP POSITION, BEING SURE TO BE SEATED IN THE CENTER OF THE SEAT, SITTING STILL FOR A FEW SECONDS AFTER STARTING THE CAR TO BE SURE EVERYTHING HAD ENGAGED PROPERLY). HE SAID WE SHOULD LET HIM KNOW IF NONE OF THIS HELPED TO ALLEVIATE THE PROBLEM. NONE OF THESE SUGGESTIONS HELPED SO WE AGAIN CONTACTED THE CNTRL RGN DIST PTS & SVC MGR AS INSTRUCTED. AFTER PHONE CALLS AND DISCUSSIONS BETWEEN HIM AND MY HUSBAND WE HAVE NOW BEEN ADVISED THAT NOTHING ELSE WILL BE DONE. OUR CONCERNS ARE: HOW DO WE KNOW WHETHER THE AIRBAG WILL WORK IF A CRASH SHOULD OCCUR? WE HAVE BEEN TOLD THE AIRBAG ITSELF IS OK, BUT IF THAT'S TRUE THEN WHY CAN'T WE GET THAT IN WRITING? IF IT'S JUST THE LIGHT THAT'S DEFECTIVE, WHY WON'T SOMEONE FIX IT? WHAT ARE THE LEGAL RAMIFICATIONS IF A PASSENGER SHOULD BE INJURED IN OUR CAR SINCE WE ARE UNSURE IF THE AIRBAG WILL WORK OR NOT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291152November 5, 2009
CHILD SEAT:LATCH STRAP
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE VEHICLE DOES NOT HAVE THE LATCH SYSTEM AT THE BOTTOM OF THE SEAT TO ATTACH THE CHILD SEAT. THE SEAT BELT DOES NOT RETRACT ENOUGH TO TIGHTLY SECURE THE SEAT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A CHILD SEAT TECHNICIAN, WHOM CONCLUDED THAT THE VEHICLE WAS NOT DESIGNED TO PROPERLY SECURE AN INFANT CHILD SEAT. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT NONE OF THE VEHICLES FROM 2001-2009 HAVE THE LATCH SYSTEM IN THE BACK SEAT TO ACCOMMODATE AN INFANT CHILD SEAT. THE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290690November 4, 2009
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
RECALL NOTICE FOR A 2006 HYUNDAI SONATA CONCERNING MALFUNCTIONING STOP LAMP. *NJ THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. HE MADE AN APPOINTMENT, BUT WHEN HE ARRIVED HE WAS TOLD THE RECALL HAD ALREADY BEEN CORRECTED WHEN HE BROUGHT THE VEHICLE IN FOR ROUTINE MAINTENANCE WORK THE PREVIOUS MONTH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290986November 4, 2009
EQUIPMENT
IN-DASH OE CD CHANGER MADE CRACKING SOUND WHEN FIRST CD WAS INSERTED AND DISPLAYED MECH ERROR MESSAGE ON DISPLAY. NEVER USED BEFORE. HAD IPOD CONNECTION SO NEVER USED THE INFINITY DISC CHANGER TILL MANY MONTHS AFTER PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290843November 3, 2009
ELECTRICAL SYSTEM:HORN
04 HYUNDAI HORN BLOWING ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290746November 2, 2009
SERVICE BRAKES, HYDRAULIC
2007 HYUNDAI SONATA 18,000 MILES, REAR DRIVER'S SIDE COMPLETE BRAKE FAILURE BECAUSE CALIPER DID NOT RELEASE PAD. THERE WAS NO WARNING SOUND OR LIGHT TO ALERT ME TO THE PROBLEM UNTIL THE ROTOR WAS COMPLETELY WORN. ROTOR AND PAD REPLACED. SERVICE STATED THAT BRAKE SLIDE NEEDS LUBRICATION FREQUENTLY, A SERVICE THAT IS NOT RECOMMENDED IN THE OWNER'S MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290579November 2, 2009
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN AT 5 MPH HE NOTICED A LOUD POPPING SOUND FROM UNDER THE VEHICLE. AFTER EXAMINING THE VEHICLE HE NOTICED THAT THE OUTER ARM ASSEMBLY HAD SEPARATED FROM THE PASSENGER SIDE TIRE. 5 DAYS PRIOR, RECALL CAMPAIGN ID NUMBER# 09V124000 WAS PERFORMED ON HIS VEHICLE. AFTER THE REPAIR THE STEERING WHEEL HAD BECAME MORE DIFFICULT TO STEER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 117049. UPDATED 3/30/2010 UPDATED 05/05/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290591November 2, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. DURING BRAKE APPLICATION HE WOULD HEAR METAL GRINDING COMING FROM THE REAR-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE TECHNICIAN CONCLUDED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND THAT THE ROTORS NEEDED TO BE SHAVED DOWN TO A CERTAIN DEGREE. THE CURRENT AND FAILURE MILEAGES WERE 20550. UPDATED 12/8/09 *CN THE CONSUMER STATED SHE EXPERIENCED PREMATURE WEAR ON REAR WHEELS DUE TO A STUCK CALIPER AND CORRODED PINS IN THE BRAKE SYSTEM THAT DOESN'T ALLOW PADS TO MOVE PROPERLY CAUSING UNEVEN WEAR. UPDATED 12/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290604November 2, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHEN FUELING THE VEHICLE, GASOLINE REGURGITATES FROM THE FUEL TANK. ALSO THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SOMETIMES THE VEHICLE WILL HESITATE WHEN ATTEMPTING TO ACCELERATE, AS IF THERE WAS NO FUEL AVAILABLE. THE DEALER WAS NOTIFIED, AND A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $900.00 TO REPAIR THE VEHICLE. NO REPAIRS WERE MADE.. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82878.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290355October 30, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. IN FEBRUARY 2009, THE TOP EDGE OF THE INTERIOR DOOR HANDLE DEVELOPED CRACKS. AS A CONSEQUENCE SHE INJURED HERSELF WHILE OPENING THE DOOR. SHE TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED AND WAS TOLD THAT THE PART FOR THE REPAIR WOULD COST $70.00. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. HER MODEL YEAR WAS EXCLUDED FROM RECALL# 09V171000 & 09V317000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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