Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10392571March 23, 2011
STEERING
I PURCHASED A BRAND NEW 2011 HYUNDAI SONATA TURBO LIMITED WITH 6 MILES ON IT. AS SOON AS I DROVE IT OFF THE LOT, IT PULLED TO THE LEFT AT HIGHWAY SPEEDS. I'VE BROUGHT IT BACK TO THE DEALER 4 TIMES FOR THIS ISSUE. FIRST THEY REPLACED A FRONT STRUT SO NOW I HAVE MISMATCHED STRUTS, THEN ALIGNED IT SO THAT THE LEFT FRONT WHEEL WAS SET AT A CAMBER OF -0.8 DEGREES WHILE THE RIGHT FRONT WHEEL WAS SET AT -0.2 DEGREES. AFTER ALL THESE BANDAIDS, THE CAR STILL PULLS TO THE LEFT, ALTHOUGH THE DEALERSHIP AND HYUNDAI KEEP TELLING ME THE CAR IS IN SPEC AND DRIVES STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392655March 23, 2011
SUSPENSION:FRONT
HYUNDAI SONATA 2009 LIMITED FRONT LOUD THUD NOISE WHEN GOING OVER SMALL BUMPS AND WHEN TURNING RIGHT. THE THUD NOISE IS ONLY FROM THE PASSENGER SIDE FRONT STRUT. THERE IS A BIG DIFFERENCE WHEN YOU HIT A BUMP ON THE DRIVERS SIDE AND THE PASSENGER SIDE. IS A PRETTY OBVIOUS NOISE. DEALER REPLACED RIGHT STRUT AND INSULATOR AND THE NOISE CONTINUES. DEALER SAY THEY CANNOT JUST CHANGE OUT PARTS UNLESS THEY FIND A PROBLEM. CAR ACTS LIKE THE FRONT SUSPENSION IS COMING APART WHEN TURNING TO THE RIGHT AND GOING OVER SMALL BUMPS. PROBLEMS IS A SAFETY ISSUE BECAUSE SOMETHING SEEMS TO BE FALLING APART ON THE FRONT END WHEN TURNING AND WHILE GOING OVER SMALL BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392645March 23, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGERS SIDE AIR BAG WAS DISABLED AND THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 19,100. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 04/07/11 *BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT AND WHEN THE AIR BAG WAS IN THE DISABLED MODE, HE FOUND TO CORRECT THE PROBLEM WAS TO SHUT THE VEHICLE OFF AND THEN RESTART IT. UPDATED 04/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392431March 22, 2011
ELECTRICAL SYSTEM:HORN
THE HORN ON MY 2011 HYUNDAI SONATA IS NOT LOUD AT ALL. I HONK AT PEOPLE AND THEY HAVE NO IDEA I AM HONKING AT THEM. ITS VERY QUIET AND HIGH PITCH. THIS COULD CAUSE A SERIOUS ACCIDENT IF THE HORN WAS SERIOUSLY NEEDED ON A HIGHWAY OR SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392458March 22, 2011
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT WAS TRAVELING 30 MPH WHEN THE FRAME BUCKLED AND THE FRONT WHEELS BEGAN COLLAPSING OUTWARD. THE CONTACT STATED THAT THE VEHICLE HAD BEEN DRIFTING FROM SIDE TO SIDE FOR SOME TIME WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392549March 22, 2011
AIR BAGS
2008 HYUNDAI SONATA RED AIR BAG LIGHT WENT ON AND WOULD NOT GO OFF AFTER STARTING VEHICLE. PROBLEM BEGAN ON 11/28/10 AT APPROX. 61000 RECORDED MILES. PASSENGER SIDE AIR BAG LIGHT HAD TO BE REPAIRED UNDER RECALL FOLLOWING THE PURCHASE OF THE CAR (NEW). LIGHT CONTINUES TO STAY ON AT 68,000 MILES AND WILL NOT GO OFF WHEN VEHICLE IS STARTED. VEHICLE IS NO LONGER COVERED UNDER FACTORY WARRANTY. DEALER WANTS $124.00 TO CHECK OUT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392305March 21, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH THE CHECK ENGINE LIGHT BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE OIL SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR; HOWEVER, AN AUTHORIZED DEALER ADVISED HER THAT THE OIL SENSOR NEEDED TO BE REPLACED. THE OIL SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393203March 21, 2011
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT ON DASH IS ILLUMINATED AND WON'T TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392204March 19, 2011
STEERING
I BOUGHT A SONATA LIMITED TURBO IN DECEMBER, 2010. RIGHT FROM THE START IT PULLED HARD TO THE LEFT. I TOOK IT TO THE DEALER, THEY CHECKED THE ALIGNMENT AND SAID THEY WANTED IT BACK TO REPLACE A CAMBER BOLT. ALSO THEY SAID THAT HYUNDAI WAS AWARE OF THE ISSUE. BEFORE THE BOLT CAME IN, THEY TOLD ME THAT HYUNDAI WAS NOT RECOMMENDING THE CAMBER BOLT ANY MORE, BUT THE LATEST VERSION OF THE LEFT FRONT STRUT. THEY REPLACED THE STRUT BUT THAT DID NOT FIX THE PROBLEM. I FINALLY CAME TO THE OPINION THE PROBLEM IS NOT IN THE SUSPENSION AT ALL. IT IS CLEAR MORE POWER IS BEING SENT TO THE LEFT WHEEL. THIS IS CLEAR UNDER SEVERAL CONDITIONS: ON ACCELERATION IT WILL BE PULLING HARD BUT IF THE ACCELERATOR IS RELEASED THE CAR STRAIGHTENS OUT. WHEN BRAKING AND THUS LITTLE OR NO POWER IS BEING APPLIED TO THE WHEELS, THERE IS NO NOTICEABLE PULL. WITH THE CRUISE CONTROL ON AND GOING DOWNHILL ' COASTING, BASICALLY ' THE PULL IS LIGHT, BUT AS THE ROAD CHANGES AND STARTS TO GO BACK UPHILL, IT PULLS HARDER AND HARDER, VARYING IN RELATION TO HOW HARD THE CAR IS WORKING TO GET UP THE HILL. THE WORST IS WHEN PASSING ANOTHER VEHICLE ON THE HIGHWAY. IT PULLS SO HARD THAT IF THE STEERING WHEEL IS RELEASED, IT LITERALLY 'SNAPS' FIVE TO TEN DEGREES TO THE LEFT AND THE CAR IS ON THE SHOULDER IN TWO SECONDS. THE STEERING WHEEL IN THIS CAR IS VERY 'DRY' AND IT IS EASY TO LOSE GRIP. ONE HAS TO GRIP SO TIGHTLY THAT IT IS QUITE FATIGUING TO DRIVE THIS CAR. IF A PERSON LOST GRIP OF THE WHEEL THEY COULD EASILY BE IN AN ACCIDENT BEFORE THEY RECOVERED, OR EVEN DUE TO THE RECOVERY, AS IT WOULD BE VERY EASY TO OVER-RECOVER AND GO TOO FAR RIGHT. THE TIRES ARE WEARING ABNORMALLY WITH ONLY A FEW THOUSAND MILES ON THEM. ONE DAY, A TIRE IS GOING TO BURST AND THERE IS GOING TO BE A MAJOR ACCIDENT. THIS CAR IS UNSAFE AS IS, AND HYUNDAI NEEDS TO TAKE CORRECTIVE ACTION. IF THAT MEANS THEY NEED TO BE FORCED INTO IT BY NHTSA, THEN NHTSA, PLEASE GET TO WORK ON THIS BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392210March 19, 2011
STEERING
2011 HYUNDAI SONATA (NEW IN NOVEMBER 2010), FROM DAY ONE EXCESSIVE DRIFTING TO THE LEFT THAT IS MORE NOTICEABLE AT 60 MPH OR HIGHER, BUT OCCURS AT ALL SPEEDS. DEALERSHIP HAS ALIGNED IT 3 TIMES AND ROTATED WHEELS TO NO BENEFIT. THEY CLAIM IT IS NORMAL. I HAVE FILED THIS SAFETY CONCERN AND DEFECT WITH HYUNDAI CUSTOMER RELATIONS ON 03-16-11. THEY CLAIM TO HAVE NO OTHER COMPLAINTS LIKE THIS, WHICH HAS TO BE A TOTAL LIE BECAUSE OF THE MANY FORUMS ON THE INTERNET SQUAWKING ABOUT THE SAME OR SIMILAR ISSUE. THERE VIDEOS NOW POSTED OF THE PROBLEM. I WAS TOLD I WOULD BE CONTACTED BY 03-22-11. THIS EXTREMELY DANGEROUS, AS YOU NEED ONLY REMOVE YOUR HAND FROM THE WHEEL FOR A SPLIT SECOND AND THE LANE DRIFTING STARTS. I HAVE BEEN ABLE TO TAKE LEFT HANDED HIGHWAY EXITS WITHOUT HAVING MY HANDS ON THE WHEEL AN PLEASE NOTE-THESE ARE NOT GRADUAL SWEEPERS BUT 30 TO 40MPH RAMPS!. MY RECENTLY LICENSED 17YR OLD DRIFTED SLIGHTLY AND STARTED TO CROSS INTO AN ONCOMING VEHICLE TRAVELING THE OPPOSITE DIRECTION THAT WAS RIDING CLOSE TO THE CENTER LINE. THANK GOD MY WIFE WAS WITH HER TO PROVIDE CORRECTIVE DIRECTIONS. HOPEFULLY NO ONE AS BEEN INJURED OR KILLED DUE TO THIS DEFECT! HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393150March 19, 2011
ENGINE AND ENGINE COOLING
TURNED INTO DRIVEWAY, CAR SLOWED TO 5 MPH. SUDDENLY CAR RAPIDLY ACELERATED AND CAR STRUCK GARAGE DOOR PILLAR ON LH SIDE. CAR STOPPED BY IMPACT. EXTENSIVE DAMAGE TO GARAGE STRUCTURE. CAR HAS EXTENSIVE DAMAGE TO LEFT FENDER, HEAD LIGHT, BUMPER AND HOOD. MAY HAVE HIDDEN DAMAGES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10392232March 19, 2011
STEERING
STEERING COMPONENT- ON 2/17/2011 I PURCHASED A 2011 HYUNDAI SONATA 2.0T LIMITED TURBO. SHORTLY AFTER MY PURCHASE, WHEN DRIVING ON HIGHWAYS, I NOTICED THE VEHICLE CONSISTENTLY PULLS TO THE LEFT, EVEN WHEN DRIVING ON COMPLETELY LEVEL AND FLAT ROAD SURFACES. I SPOKE WITH THE MANAGER OF THE SERVICE DEPARTMENT AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE WHO ADVISED ME THAT HYUNDAI DOES NOT HAVE A DEFINITE FIX FOR THIS ISSUE, BUT ARE CURRENTLY WORKING ON ONE. HE SAID THAT IN THE INTERIM THERE ARE SEVERAL ITEMS THEY CAN PERFORM IN AN EFFORT TO REMEDY THE PROBLEM, BUT THERE WOULD BE NO GUARANTEE THAT THEY WOULD FIX THE ISSUE EITHER COMPLETELY OR EVEN NOMINALLY. THE WAY I LEFT IT WITH HIM WAS THAT HE WOULD HAVE TO CONTACT THEIR REGIONAL HYUNDAI SERVICE REPRESENTATIVE TO SEE WHAT STEPS THEY WOULD HAVE TO TAKE, AS HE HAD DONE WITH NUMEROUS OTHER CUSTOMERS ALREADY AND GET BACK TO ME TO SET UP AN APPOINTMENT TO BEGIN A REGIMEN OF REPAIRS THAT WOULD HOPEFULLY AT THE VERY LEAST IMPROVE IT SOMEWHAT, BUT "AGAIN" POINTED OUT THAT THERE WAS NOT A DEFINITE FIX FOR THIS ISSUE TO DATE, LEAVING ME TOTALLY AFRAID TO EVEN DRIVE IT ON THE HIGHWAY, IN THE EVENT I (EVEN FOR A SECOND) DON'T TOTALLY CONCENTRATE ON HOLDING THE STEERING WHERE IN A METHOD THAT WOULD KEEP THE CAR FROM VEERING TO THE LEFT INTO ANOTHER LANE POTENTIALLY CAUSING WHAT COULD EASILY BECOME A SERIOUS AND EVEN FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392236March 19, 2011
VISIBILITY
BROKEN VISOR. WILL NO LONGER STAY IN UP RIGHT POSITION CAUSING RESTRICTED VISION FOR THE DRIVER. SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390583March 18, 2011
SERVICE BRAKES, HYDRAULIC
PREMATURE REAR BRAKE WEAR AT 22K ON OCT 2010 CAUSED FAILED SAFETY INSPECTION AT DEALER. INSIDE REAR BRAKE PADS RUBBING. REPLACED PADS AND CLEANED SLIDERS MYSELF AND PASSED INSPECTION. REAR BRAKE PADS HUNG AGAIN ON MAR 2011 CAUSING HOT WHEEL. I REPLACED THE SLIDERS WITH NEW AND FILED THE METAL TABS OF PADS AND USED ANTI-SEIZE COMPOUND TO PREVENT STICKING. IF THIS DOESN'T WORK I'LL CONTACT HYUNDAI FOR CALIPER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392155March 18, 2011
VISIBILITY
1. EVENTS LEADING UP TO THE FAILURE: COMMON USE OF ROTATING THE SUN VISOR UP AND DOWN TO BLOCK THE SUN. 2. THE FAILURE: THE VISOR FAILS TO STAY IN PLACE AND HANGS DOWN "FREE-SWINGING" OBSTRUCTING BETWEEN 25% AND 45% OF THE DRIVERS VIEW DEPENDING ON HEIGHT OF THE DRIVER. IN MY CASE- THE VISOR HANGING DOWN DISTRACTS 40% OF MY VIEW THROUGH MY WINDSHIELD AND I AM 5'10". IF LEFT IN ITS CURRENT CONDITION, IT IS GOING TO PLAY A MAJOR PART IN VEHICLE ACCIDENTS. THIS IS A COMMON PROBLEM AMONG SONATA'S FOR 2006. MY DEALERSHIP EVEN ADMITTED TO IT WHEN I WENT IN TO SEE ABOUT GETTING IT REPAIRED 3 YEARS AGO. 3. CORRECTION OF FAILURE- UNHINGE THE VISOR AND SHOVE IT INTO THE BRACKET BACKWARDS HOPING THAT IT DOESN'T FALL, BUT USUALLY DOES ON ANY SORT OF AGGRESSIVE BRAKING OR ACCELERATING. THE DEALERSHIP TOLD ME IT WOULD COST OVER $300 TO REPAIR. THIS HAPPENED OVER 3 YEARS AGO. THIS IS A MAJOR SAFETY HAZARD THAT IS GOING TO PLAY A MAJOR FACTOR IN WRECKS. YOU CAN FIND OTHER COMPLAINTS ALL OVER THE INTERNET AND NOTHING DONE ABOUT IT. I CAN PROVIDE PICTURES TO ESTABLISH EVIDENCE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390512March 17, 2011
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, STEERING
2011 HYUNDAI - DRAGGING TO BOTH SIDES, MAINLY TO THE RIGHT, STEERING IS ROCKING FROM SIDE TO SIDE, CAR FEELS LIKE ITS GOING BE BLOWN OF THE ROAD, STEERING IS TWISTED EVEN WHEN WHEEL IS PERFECTLY STRAIGHT, EXTREMELY DIFFICULT TO KEEP IN TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390514March 17, 2011
STEERING
TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT TO THE RIGHT AND THE STEERING WHEEL WAS HARD TO CONTROL THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE AND PERFORMED A FRONT END ALIGNMENT ON FOUR OCCASIONS; YET, THE REMEDY DID NOT WORK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3000 AND THE CURRENT MILEAGE WAS 7,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390346March 16, 2011
VISIBILITY
TL*THE CONTACT OWNS 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OR MORE THE DRIVERS SIDE SUN VISOR WOULD NOT STAY IN PLACE AND IT CONTINUED TO FALL DOWN. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY WHO REPLACED THE SUN VISOR AND THE REPLACEMENT VISOR ALSO FAILED. THE PREVIOUS SUN VISOR WAS REPAIRED UNDER WARRANTY AND THE RECENT REPAIR WILL COST OVER $100. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE REPAIRS AND THEY MIGHT REIMBURSE HER AFTER THE REPAIRS WERE MADE. THE CONTACT STATED THAT SHE WILL NOT PAY THE REPAIR COST. THE FAILURE MILEAGE WAS 61,000. UPDATED 04/15/11*LJ UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390363March 16, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT AND LEFT DIRECTION ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE IDENTICAL FAILURE. THE REPAIRS PERFORMED CONSISTED OF THE FRONT DRIVER SIDE STRUT REPLACEMENT, TIRE ROTATION, TIRE BALANCING AND ALIGNMENT. THE FAILURE PERSISTED AND ALL FOUR TIRES WERE REPLACED BUT TO NO AVAIL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390392March 16, 2011
AIR BAGS:FRONTAL
I OWN A 2007 SONATA. ON MARCH 5, 2011, OR THERE ABOUT, THE AIR BAG LIGHT CAME ON AND STAYED ON. I TOOK THE CAR TO THE DEALER AND THEY HAD TO REPLACE THE FZO CUSHION IN THE PASSENGER SEAT. WAS NOT WARRANTED AND THE REPAIR COST $1120. AIR BAGS WOULD NOT DEPLOY UNLESS THIS WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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