Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10409247June 28, 2011
ELECTRICAL SYSTEM
MY 2011 SONATA HAS FAILED TO START 3 TIMES THIS PAST MONTH. THE BRAKE WILL NOT DEPRESS AND IT APPEARS THAT IT DOESN'T RECOGNIZE THAT I HAVE THE KEY. IT HAS A PUSH BUTTON START AND THE KEY DOES NOT GO IN THE IGNITION. AFTER A FEW HOURS IT STARTS. I HAVE BEEN STRANDED IN THE DARK AND THIS MADE IT A SAFETY ISSUE ON A PERSONAL BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409009June 27, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT STATED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE DEALER AND MANUFACTURER WERE NOTIFIED, THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 09/07/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408943June 26, 2011
VEHICLE SPEED CONTROL
MY 2009 HYUNDAI SONATA WILL SPEED UP WHEN I REMOVE MY FOOT OFF THE GAS PEDAL. IT WILL INCREASE THE RPM'S BY 1000 WHICH INCREASES THE SPEED OF THE CAR. THIS HAS HAPPENED MANY TIMES NOW TO THE POINT OF RETURNING MY CAR TO THE DEALER FOR REPAIR WHILE UNDER WARRANTY. BUT, WITH 52,000 MILES THIS SHOULD NOT BE HAPPENING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408906June 25, 2011
VISIBILITY
PIECE OF PLASTIC ON SUNVISOR SUPPORT CRACKED, AND NOW IT WON'T STAY UP, IMPAIRING VISION. I ALMOST RAN THROUGH A RED LIGHT THE OTHER DAY BECAUSE IT BLOCKS THE VIEW OF TRAFFIC LIGHTS. I HAVE READ ALL THE OTHER COMPLAINTS ON THIS WEBSITE AND OTHERS, BUT YOU ARE DOING NOTHING ABOUT IT. IS THERE ANY OTHER AGENCY THAT WILL LOOK INTO THIS AND DO SOMETHING ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408770June 24, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 TO 65 MPH, THE VEHICLE WOULD PULL TOWARDS THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE WHEELS REALIGNED AND THE SENSORS REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408660June 23, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THE AIR BAG SENSOR WITHIN THE SEAT BELT BUCKLE FAILED. THERE WAS AN ELECTRICAL FAULT WITHIN THE SEAT BELT BUCKLE THAT WAS CAUSING THE AIR BAG LIGHT TO ILLUMINATE CONSTANTLY. THERE WAS NO PROBLEM WITH THE SEAT BELT ONLY THE AIR BAGS. THE DEALER STATED THAT IN ORDER TO REPAIR THE FAILURE, THEY WOULD HAVE TO REPLACE THE ENTIRE SEAT BELT ASSEMBLY. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,878.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408516June 22, 2011
EQUIPMENT, VISIBILITY
2007 HYUNDAI SONATA VISOR FALLS INTO VIEW AT RANDOM TIMES BLOCKING VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408560June 22, 2011
STEERING
MY 2011 HYUNDAI SONATA LIMITED IS PULLING RIGHT. NOTICED IT AFTER DRIVING HOME. WENT BACK WITHIN THE WEEK TO DEALER SERVICE CENTER. THE PULLING RIGHT IS STILL THERE, NOT AS SEVERELY, BUT STILL THERE. TOOK IT IN 3 WEEKS FROM PURCHASE, THEIR MACHINERY SAYS THERE IS NO ALIGNMENT PROBLEM, BUT EVERY TIME ROAD TEST DRIVE WAS DONE, IT STILL PULLS TO THE RIGHT. NOW, I HAVE BEEN GIVEN A RENTAL CAR AND THEY ARE KEEPING IT FOR 2 DAYS JUST TO FIX AN ALIGNMENT PULLING TO RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408563June 22, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE GEAR SHIFT INTERMITTENTLY BECAME STUCK. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408439June 22, 2011
STEERING
PURCHASED 2011 HYUNDAI SONATA LTD TURBO IN NOV '10. CAR PULLS TO THE LEFT WHEN DRIVING AT ANY SPEED. FIRST SERVICE: DEALER PERFORMED 4 WHEEL ALIGNMENT. CAR STILL PULLS. SECOND SERVICE: DEALER CHECKED ALIGNMENT AND BALANCED ON ROAD FORCE BALANCER. DEALER RECOMMENDED REPLACEMENT RIM DUE TO MILD SCRATCH AND TIRE REPLACEMENT BECAUSE IT FLAT SPOTTED. CAR NOW PULLS HARDER THAN BEFORE, DANGEROUSLY SO AS TO CAUSE THE CAR TO CHANGE LANES AT THE SLIP OF THE WHEEL ON A STRAIGHT ROAD. TOOK CAR TO INDEPENDENT WHEEL AND TIRE ALIGNMENT AND ROTATION SPECIALIST, INSPECTED "SCRATCHED" RIM, STATED IT WAS BALANCED AND ANY DAMAGE COSMETIC. THIRD SERVICE: DEALER AND REGIONAL FIELD SERVICE ENGINEER (FSE) RE-CALIBRATED STEERING SENSOR, ADJUSTED REAR CAMBER. RECOMMENDED REPLACEMENT OF REAR WHEEL DUE TO SCRATCH. FSE DROVE THE CAR AND WAS SATISFIED WITH THE ALIGNMENT. CAR STILL PULLS EXACTLY AS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408493June 22, 2011
STEERING
THERE IS A PROBLEM WITH THE STEERING IN MY 2011 HYUNDAI SONATA LIMITED. AT SPEEDS ABOVE ABOUT 45 MPH, THE VEHICLE DRIFTS RANDOMLY LEFT & RIGHT. THE HIGHER THE SPEED, THE WORSE IT IS. THE VEHICLE IS ALSO VERY SENSITIVE TO WIND AND EVEN THE WAKE OF PASSING VEHICLES PUSHES THE CAR AROUND ON THE HIGHWAY. IT ALSO IS HARD TO STEER ON GROOVED PAVEMENT, WHICH CAUSES THE CAR TO SQUIRM AROUND ERRATICALLY. I AM CONSTANTLY "CORRECTING" THE STEERING TO MAINTAIN A STRAIGHT TRACK. THE VEHICLE OFTEN PULLS STRONGLY TO THE LEFT. THIS OCCURS ESPECIALLY WHEN ON THE LEFT SIDE OF A "CROWNED" HIGHWAY. PULLS VERY STRONGLY TO THE LEFT, BUT TRACKS STRAIGHT WHEN ON THE RIGHT SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407417June 19, 2011
VISIBILITY
WHILE ATTEMPTING TO USE THE SUN-VISOR BY PULLING IT DOWN, THE VISOR WOULD NOT MOVE, THEN MADE A POPPING SOUND. THE VISOR THEN SAGGED, AND WILL NOT RETURN TO THE UPRIGHT POSITION. AFTER RESEARCH, I SEE THAT THERE HAVE BEEN MANY OTHER SIMILAR COMPLAINTS, ESPECIALLY IN STATES WITH HOT/HUMID CONDITIONS, SUCH AS WHERE I LIVE (IN MISSISSIPPI). THE VISOR WILL NOT STAY IN ANY POSITION EXCEPT STRAIGHT DOWN, AND IMPEDES VISIBILITY, AND BECOMES A HAZARD WHEN GETTING INTO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407448June 19, 2011
EXTERIOR LIGHTING
I HAVE A NEW 2011 SONATA. I BEEN HAVING EVERY PROBLEM YOU CAN IMAGINE WITH MY CAR. THIS TIME IT'S MY LEFT TAIL LIGHT, IT WAS LITERALLY HANGING ON BECAUSE OF MY TRUNK. I LOOKED INSIDE WHERE THE LIGHT USE TO BE ATTACHED AND ALL THE PLASTIC CRUMBLED APART. I CALLED HYUNDAI ABOUT IT AND THEY SAID THEY HAD A NEW TAIL LIGHT TO REPLACE MINE WITH AND WHEN I GOT THERE FOUND OUT IT WAS BROKEN, SO THEY TOOK A TAIL LIGHT OFF ANOTHER SONATA AND PUT IT ON MINE UNTIL THEY ORDER ANOTHER ONE. MY ORIGINAL TAIL LIGHT SCRATCHED AND CRAVED THE PAINT ON MY CAR IN AND AROUND THAT AREA. IT COULD HAVE EASILY CAUSED AN ACCIDENT IF I HAD NOT BEEN SO CAUTIOUS DRIVING AFTER SEEING IT HANGING ON BY MY TRUNK. ONE OF THE SERVICE GUYS TOLD ME THIS WAS THE 4TH TIME HE SEEN THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407284June 17, 2011
STEERING
STEERING ON 2011 HYUNDAI SONATA PULLS TO THE LEFT. PROBLEM IS WORSE AT HIGHER SPEEDS. TECHNICIAN AT OIL CHANGE SHOP NOTICED FEATHERING OF TIRES @ ~5000 MILES. TOOK IT TO DEALERSHIP AND WAS TOLD THE ALIGNMENT WAS WITHIN FACTORY SPECS. ABOUT 9 MONTHS LATER TIRE NOISE AND HANDLING WERE BAD ENOUGH I TOOK IT BACK. AT FIRST, I WAS TOLD THEY COULDN'T REPRODUCE THE ISSUE. COMPLAINED IN SURVEY AND DEALERSHIP CALLED AND ASKED TO LOOK AT IT AGAIN. I WAS TOLD THE TIRES WERE PRETTY BADLY CHOPPED UP AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407131June 16, 2011
AIR BAGS:FRONTAL
ON JUNE 13, 2011, I TOOK THE CAR TO THE DEALERSHIP BECAUSE THE AIRBAG LIGHT CAME ON. DEALER FOUND THAT THE OCCUPANCY SENSOR IN PASSENGERS SEAT WAS DEFECTIVE. I JUST BOUGHT MY 2007 HYUNDAI SONATA MARCH 29, 2011 JUST 3 MONTHS. ACCORDING TO TECHNICIAN THAT DIAGNOSE THE CAR, NOTHING WAS DONE BY ME OR MY PASSENGERS TO SET OFF THE SENSOR LIGHT. IT REMAINS ON. TECHNICIAN SAID IT WILL COST APPROXIMATELY $900 TO REPLACE. IF IT IS NOT REPLACED, CAR CAN NOT PASS INSPECTION. RESEARCH SHOWED NUMEROUS AMOUNT OF VEHICLES WITH SAME PROBLEM. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. HYUNDAI SHOULD PLACE A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406985June 15, 2011
STEERING
ONE OF MY RELATIVES DIED IN AN AUTO ACCIDENT IN HER NEW 2011 SONATA, WHICH WAS MANUFACTURED ON 10/28/2010 BY HYUNDAI MOTOR ALABAMA. THE ACCIDENT WAS REPORTED ON A COMMUNITY WEBSITE. HTTP://WWW.NORTHJERSEY.COM/NEWS/TRANSPORTATION/RIDGEFIELD_PARK_ACCIDENT_KILLS_WOMAN_CLOSES_ROUTE_80_DETOURED_MILK_TRUCK_OVERTURNS.HTML IN A NUTSHELL, SHE WAS DRIVING IN THE EASTBOUND LOCAL LANES OF ROUTE 80 WHEN SHE LOST CONTROL OF HER CAR. THE VEHICLE ROLLED UP ONTO A DIVIDER BETWEEN THE EXPRESS AND LOCAL LANES AND HIT THE END OF THE GUARDRAIL TO THE LEFT OF HER CAR. THE IMPACT SPUN HER VEHICLE INTO THE PATH OF A TRACTOR-TRAILER. THE TRAILER STRUCK THE DRIVER'S SIDE DOOR, AND SHE WAS PRONOUNCED DEAD AT THE SCENE. THE SUBSEQUENT AUTOPSY REPORT COULD NOT IDENTIFY ANY MEDICAL CONDITIONS CAUSING HER TO LOSE CONTROL OF THE VEHICLE. ON THE OTHER HAND, THERE ARE NUMEROUS COMPLAINTS ABOUT THE POWER STEERING OF 2011 SONATA ON VARIOUS WEBSITES. ONE OF THEM IS THE WEBSITE OF AUTO RECALLS FOR CONSUMERS HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/STEERING/PROBLEM.ASPX 177 OUT OF 266 COMPLAINTS (67%) ON 6/12/2011 ARE RELATED TO THE STEERING COLUMN. THIS IS A SAFETY CONCERN, BECAUSE IT PULLS THE VEHICLE TO THE LEFT STRONGER AND STRONGER AS THE SPEED ACCELERATES ABOVE 25 MPH. SADLY, THE UNDERLYING CAUSE IS HARD TO DETECT, BECAUSE THE POWER STEERING OF THIS VEHICLE IS ELECTRONICALLY CONTROLLED. THOSE CONSUMER COMPLAINTS APPEAR TO BE CONSISTENT WITH THE EVIDENCE AT THE SCENE OF THIS ACCIDENT. THE POLICE REPORT INDICATED THAT THE CAR RAN INTO THE GUARDRAIL ON THE LEFT SIDE OF ROAD. THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION (NHTSA) ONCE ANNOUNCED THE HYUNDAI SONATA RECALL ON 9/23/2010 IN CONNECTIONS WITH THE STEERING COLUMN. THE RECALL AFFECTS 2011 HYUNDAI SONATAS MANUFACTURED BETWEEN 12/11/2009 AND 9/10/2010. HOWEVER, IT APPEARS THAT THE DEFECT OF THE POWER STEERING COLUMN AFFECTS SONATA VEHICLES MANUFACTURED EVEN AFTER THIS RECALL PERIOD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10406993June 15, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 HYUNDAI SONATA GLS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED, BUT THE VEHICLE CONTINUED TO SURGE FORWARD. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HER THAT THEY WOULD REPROGRAM THE COMPUTERS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407027June 15, 2011
SERVICE BRAKES, HYDRAULIC
MY 2007 HYUNDAI SONATA GLS HAS DEFECTIVE REAR BRAKES. I PURCHASED THE CAR IN MARCH 2008 AND AT 15,000 MILES THE BRAKES STARTED SQUEALING. I TOOK THE CAR IN TO THE DEALER IN SEPTEMBER 2009 AND WAS TOLD THE REAR PADS WERE FROZEN WHICH WAS CAUSING THE SQUEALING. THE DEALER CLEANED AND ADJUSTED THE REAR BREAKS. IN JUNE 2011, WHEN STOPPING AT A RED LIGHT, THE REAR BRAKES SUDDENLY STARTED TO STICK AND MAKE NOISE AS IF METAL WAS RUBBING ON METAL. THIS REALLY CONCERNED ME SINCE I HAD MY FAMILY WITH TWO CHILDREN IN THE CAR. THIS HAPPENED WITH THE CAR HAVING 36,000 MILES ON IT. I WENT ON-LINE AND GOOGLED TO SEE IF ANYONE ELSE HAD THIS TYPE OF EXPERIENCE. I NOTED HUNDREDS OF SIMILAR COMPLAINTS. CAR EXPERTS MENTIONED THIS IS AN ENGINEERING DESIGN FAULT, WHICH HYUNDAI HAS FAILED TO RESPONSIBILITY FOR. I CALLED THE DEALERSHIP TO SCHEDULE AN INSPECTION AND ASKED THE SERVICE REPRESENTATIVE IF THEY HAD ENCOUNTERED SIMILAR ISSUES WITH OTHER CUSTOMERS. HE SAID HE WAS NOT AWARE OF THIS BRAKE ISSUE. I HAD A HARD TIME BELIEVING HIM SINCE THIS ISSUE APPEARS TO BE A COMMON OCCURRENCE WITH MANY HYUNDAI SONATA GLS OWNERS. COULD THIS BE A HYUNDAI MONEY EARNING SCAM? HYUNDAI NEEDS TO RECALL THESE CARS DUE TO THE SERIOUS SAFETY ISSUES DUE TO THE FAULTY REAR BRAKE DESIGN! SAFETY! SAFETY! SAFETY! I HOPE SOMETHING GETS DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407032June 15, 2011
STEERING
STEERING LEFT PULL - OCCURED BEFORE BUYING WHILE TEST DRIVING DEALER SAID IT WAS AIR NEED FOR THE TIRES. AT PICKUP SAME THING HAPPENED BROUGHT IT BACK REALLIGNMENT WAS DONE 3 TIMES IMPROVED SLIGHTLY BUT CAR FEELS LIKE 'DRIVING A BOAT' HAVE TO KEEP REALIGNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407971June 15, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
WHEN THE BRAKE WAS APPLIED OR EXCEL PEDAL WAS NOT APPLIED, ALL ELECTRICITY FUNCTION(RADIO, A/C, AND HEADLIGHT) WENT DOWN FOR A SECOND AND CAME BACK AGAIN. IT STARTED HAPPEN WHEN THE VEHICLE MARKED OVER 100,000 MILES AND OCCURRED FREQUENTLY DURING DRIVING. EVEN AFTER CHANGING BATTERY AND ALTERNATOR WHICH DEALER POINTED AS REASONS OF THE PROBLEM THROUGH WHOLE ELECTRICITY CHECK-UP, IT HAPPENED AGAIN AND AGAIN. THE DEALER COULDN'T POINT OUT THE REASON. I APPEAR THIS PROBLEM HERE FOR SERIOUS POTENTIAL ACCIDENT POSSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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