Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11640213February 2, 2025
STEERING
Steering wheel is making a clunk noise like somethings loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640031February 1, 2025
UNKNOWN OR OTHER
We received a recall letter for 198 and 251. We called and made the appointment for September 9, 2024. We took the car at Five Star Hyundai of Macon. 3010 Riverside DR. Macon, GA 31210. Phone: (478) 309-8308. We called in October to check on our vehicle status, so they are still working on it. We called back again because they didn't communicate well with customers and told us the car was ready. We went to the dealership to pick the car and when we got in the car to leave, without doing anything, the brake light came on and didn't move. We were never able to go because of this. The mechanic came and took the car and said let me check. He took the car for a short ride and said we need it to keep it. Then, they called tell us that the car needed a brake module and that would cost us 6700 dollars. I said that is unacceptable because the car worked fine when we took it to you for a free recall. They reduced the price to 3000 dollars and our car is still with them. We want our car fixed and running but this is not the way it should have to be. Our car is still in Macon at 5- star Hyundai. Few more days and we will 5 months without car. They never provide another vehicle. This has put us on a hardship because my husband goes to work early, then comeback and pick me up and take me to work then, he has to picked me up too. We have called the corporate office and have received a case number. The only communication that exists is between the corporate offices of Hyundai and us. The dealer will not return calls or texts. We haven't got any updates recently. They only thing we got told on Christmas time it was we must bring a check or a card to be able to pay. We have been paying insurance on that vehicle for what? If we haven't be able to drive. We are frustrated. We live about 95 miles away from the dealership and we can't check on our vehicle that easy. You don't know how much we regret this and how we really going to know if they are doing a good job or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639999January 31, 2025
STEERING
I was driving and the linkage on the left side of steering column broke off. I could only go to the right. Thank god it did it right after I got off the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639762January 30, 2025
ENGINE
I have a recall for the rod bearing , I drop off my car at AutoNation Hyundai North Richland Hills . Before 3 days to replace the engine because last time I changed the oil on Firestone the technician show me a metal on the oil and that coming from the rod bearing wear also when I cold start the vehicle I listen a rod bearing noise coming from the engine for a while , AutoNation Hyundai North Richland Hills called me today and say that the engine pass the rod bearing test and that is not right maybe it’s now but will not last like that , also i don’t want to drive the vehicle with this safety recall and get crashed when the bearing fail . I just need a help to replace this engine due to this recall I didn’t pickup the vehicle from the dealer location till I got a response from you .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639362January 29, 2025
ELECTRICAL SYSTEM, POWER TRAIN
When I was driving on highway check brake warning came up with hybrid system warning I wasn’t be able to stop or accelerate I slowed down and pulled over might caused a big accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639354January 29, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving in reverse out of garage and ABS brakes were applied like I hit a patch of ice stopping the car. Released when applied pressure to brake. Then while on highway going 60 miles an hour the emergency brake system went on for no reason applying pressure and red light came on the dash with a left facing arrow. System released within a few seconds but scared me and I still have to drive this car on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639121January 28, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639130January 28, 2025
ENGINE, SUSPENSION
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. Additionally, engine oil was leaking onto the ground while the vehicle was parked. The contact stated that the dealer had previously replaced the spark plugs, and cylinders #3 and #4 twice, and an independent mechanic had replaced the front driver's side CV axle. The vehicle was towed back to the dealer, who determined that the engine had internal defects. The contact was informed that the engine and front CV axles needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but refused to replace the engine. The failure mileage was approximately 86,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639185January 28, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle backfired and sputtered. Additionally, the vehicle failed to accelerate as needed while depressing the accelerator pedal. The contact stated that the vehicle failed to exceed 20 MPH while driving uphill. Additionally, the contact noticed the presence of strong fumes inside the cabin, which caused her clothes and hair to smell like fumes. Additionally, the contact noticed that oil was spattering from the exhaust pipes and there was oil leaking onto the tires, causing the tires to leave oil marks on the ground while driving. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer informed the contact that the combustion chamber to be cleaned out and provided an estimate. Additionally, the dealer informed the contact that after the combustion chamber had been cleaned, a claim would be sent to the manufacturer for the engine replacement to be covered under goodwill assistance; however, there was no guarantee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638560January 25, 2025
ENGINE, POWER TRAIN
2023 Sonata N-Line, complete loss of power while driving on seven (7) occasions over the past year. In all cases above 60mph creating a dangerous condition to myself and fellow drivers while attempting to pull to the side of the road while rapidly losing speed. In all seven (7) cases, the DTC code is P065312. I have asked the dealership to note the recurring issue in my service records and I have reached out to Hyundai, mostly so that if I am involved in a serious accident because of this issue, there is a paper trail for legal purposes. The dealership folks are nice but basically unless the car rolls into the dealership with smoke pouring out of the engine, they want to charge a diagnostics fee and keep the car for multiple days which isn't helpful because like most, I need the car and the issue is extremely sporadic. It is disappointing and I hope Hyundai takes note and provides remedy for the issue sooner rather than later as this is my sixth (6th) Hyundai vehicle and really do like the car otherwise. All incidents below: 01/23/2025 - 9531 miles 01/20/205 - 9128 miles 12/15/2024 - 5500 miles 12/13/2024 - 5374 miles 11/22/2024 - 2409 miles 01/12/2024 - 568 miles 01/08/2024 - 554 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638290January 24, 2025
STEERING
Lost control of the car - the car was brought in to Hyundai Maxon in Union, NJ and were told the steering column was defective and the car is not safe to be driven, needed a steering column replacement. Dropped the car off 12/12/2024 and was quoted for the replacement of the part (with a new one). On January 17, 2025—36 days after the dealership had my car—I was informed that the required part was unavailable nationally, with no ETA for availability. The fact that this critical part is unavailable at a national level raises significant concerns. Is this indicative of a broader manufacturing issue? Hyundai has provided no explanation or transparency regarding why this part cannot be sourced, further compounding my frustration as a loyal customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638164January 23, 2025
ENGINE
Fuel pump failed on long distance travel. Never been notified of issue. Fuel failed to inject itself as vehicle loss power. Along with engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637870January 23, 2025
EXTERIOR LIGHTING
The automatic high beams feature seems to work through the camera by the rearview mirror. But the issue is when this camera is blocked, all of the safety systems that use the camera will be disabled as they normally will be since the camera cannot see, but the automatic high beams function will still stay on, the indicator light for it will be green meaning that the system is operating normally. As a result of this, the automatic high beam system keeps the high beams on at ALL times because it thinks that it is dark enough because it doesn’t see any light through the camera. This could potentially increase the risk of a crash because the driver may not realize that the high beams are NOT turning off when approaching another vehicle or when a vehicle is coming the opposite direction, which can blind other drivers on the road. This needs a recall to resolve this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637628January 22, 2025
STEERING
Hyundai issued Extended Warranty directive TXX7 dealing with the "rubber coupling in the motor driven power steering assembly" The directive covered the replacement for 2011 to 2014 model year Sonata for 10 years from the date of delivery or first use or 100000 miles, whichever occurs first. Hyundai indicates in TXX7 that "wear of the coupling does not affect the ability to steer or control thee vehicle and is not a safety issue" I have a 2013 Sonata with less than 75000 miles but is clearly over 10 years since the "date of first use". The "thud" in the steering wheel began at about 70000 miles and seems to be progressively more pronounced. I have read that the wear can in fact be a safety issue. I have contacted Hyundai Customer care twice and in both cases they indicate that because I have owned the vehicle for more than 10 years, the warranty period has expired My contention is that - do they deem that the part fails because "time" or "usage (mileage drive or used). Simply because I have not driven the car over 100000 miles (25000 less) should not disqualify me from from TXX7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637650January 22, 2025
ENGINE
Wednesday evening [XXX] I was driving on a rural Hwy entering onto another Hwy at a one way stop sign. This stop sign was on a blind hill with a partial obstructed view from the right and left. As I pulled out onto the road to go north onto a two lane Hwy towards my home, a truck pulling a trailer came into view from the left. To me the distance looked very close, so I accelerated to avoid a possible collision. Less than a mile down the hill my vehicle lost all forward movement. I costed to a safe stop on the side of this 2 lane Hwy. No warning lights or engine check lights were on the dash just typical signs of some sort of engine failure. The electrical system was fine. Everything else was working as it should. I had no idea I didn’t have forward acceleration until I stepped on the gas at the bottom of the hill. I costed to a safe location on the side of the road. At this point I tried to put the engine in Park from Drive. It would not go into Park. I turned the ignition off and removed the shift release button after which moved the gears to park. I attempted to restart the engine but it would not roll over. I had it towed by AAA from that point to my Hyundai dealership in Cornelius NC. They diagnosed the problem on Tuesday afternoon. The engine had seized up. I am just now learning that this is a class action suit on this particular engine. Very grateful that I was not on Hwy 77 in the fast lane or the express lane. That could possibly have escalated the failure to a deadly failure without warning and no where to pull over at higher speeds. No one should Have to die to make corporations responsible for the safety of their customers. This is our sixth or seventh Hyundai in our family. My Sonata was well maintained. This should not have happened. Will you please look at this issue for the consumers with the same car? I am still without a car or a loaner/rental and am getting ready to go back on assignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637409January 21, 2025
SEAT BELTS
The contact owns a 2018 Hyundai Sonata. The contact stated that upon entering the vehicle, the contact became aware that the driver’s side seat belt failed to latch securely into the buckle. The seat belt warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt buckle. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637076January 20, 2025
FUEL/PROPULSION SYSTEM
My Gasoline Delivery Hose/line/pipe/fitting is leaking near the spark plugs as checked by a Tire Plus mechanic. The car is not safe to drive. Hyundai refused to fix my car under the Campaign 22V312000 that addresses this specific issue. They would not even open the car to see the pipe leaking. I would like to know if my car can be added to the campaign 22V312000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637091January 20, 2025
UNKNOWN OR OTHER
When my heat is on there is a burning smell when the heat on and my right side passages door will not allow me to open the door from the inside or out sides
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637168January 20, 2025
FUEL/PROPULSION SYSTEM
Check engine light came on with a odb code of P0300. engine started to run rough and mileage dropped substantially. Upon arrival to my home due to safety issues I turned off car and and let it cool. My father read the odb with a code reader and said it smells like gas but we will look at in the daylight. Today upon removing the engine cover and checking the spark plugs we discover stains and residual stains on the ignition coil packs and directly under the low pressure fuel line where it connects to the high pressure fuel pump. it seems the plastic clip/connector is leaking at anout the rate of one substantial drop per 3-5 minute period. this could cause an out of control engine fire. Dealer was contacted and while there are two recalls regarding other 2014 hyndai sonatas for the same exact problem that this vin was not covered by the recall and the repair cost would be 300 for the fuel line plus labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636870January 19, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2020 Hyundai Sonata SE (82931 miles at the time) has experienced repeated issues with the front passenger window. The window would get stuck while attempting to operate it, accompanied by a loud, crushing noise. Upon visiting the dealership, I was informed that the issue stemmed from the window regulator, which had failed internally and required replacement. Additionally, my girlfriend, who owns a 2020 Hyundai Sonata SEL with approximately 31,000 miles, is now facing the exact same problem with her vehicle’s front passenger window. After conducting research on online forums, I discovered that several other 2020 Hyundai Sonata owners are reporting similar issues with their window regulators. This suggests that the problem may not be isolated to just one or two vehicles but could point to a potential widespread defect. Although this issue primarily affects the operation of the window, it could lead to safety risks if the window gets stuck in an open position, exposing occupants to potential theft, weather elements, or other hazards. I am requesting the NHTSA investigate this matter to determine if the window regulator failure in 2020 Hyundai Sonata models is a systemic defect that warrants further action, such as a recall or manufacturer response. I am happy to provide additional information or documentation, such as repair invoices, dealership statements, or records of the issue. Thank you for addressing this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata