Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10482269October 25, 2012
AIR BAGS
DRIVER'S AIRBAG LIGHT ON DASH STAYED ON, AND THE PASS AIRBAG LIGHT GOES ON AND OFF AT VARYING TIMES (W/PASS IN SEAT). IN 2010, IN THE SUMMER (?) THE DEALER REPLACED A BRAKE LIGHT SWITCH UNDER RECALL. THE CAR MOST LIKELY HAD UNDER 80,000 MILES ON IT. AT THAT TIME I TOLD THE DEALER'S (VAN HORN HYUNDAI OF FOND DU LAC, WI) SERVICE PERSON ABOUT THE PASS AIRBAG LIGHT AND I WAS TOLD THERE WAS NO WARRANTY ON IT. WHEN THE PASS LIGHT WOULD COME ON I WOULD STOP THE CAR AND TURN THE IGNITION KEY TO THE OFF POSITION. AFTER RESTARTING THE CAR THE LIGHT WOULD USUALLY STAY OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482203October 25, 2012
TIRES
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA EQUIPPED WITH MICHELIN ENERGY MICRO TIRES, SIZES P215-60R16-94. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THE CONTACT THAT THE TIRES WERE CRACKED AND NEEDED TO BE REPLACE. THE TIRES WERE NOT REPLACED. THE DOT AND VIN NUMBER WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,450 AND THE CURRENT MILEAGE WAS 24,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482077October 24, 2012
AIR BAGS, SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A LOUD, ABNORMAL BANG WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE THEN LOST BRAKING AND STEERING ABILITIES AS THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE LOUD BANG WAS A RESULT OF EITHER A TIRE BLOWING OR A DEFECTIVE STRUT THAT CAUSED THE TIRE BLOW. THE CONTACT CALLED THE MANUFACTURER REGARDING THE CRASH. THE MANUFACTURER ADVISED THAT THEY WOULD INVESTIGATE THE CRASH. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10481519October 23, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE HORN ON HIS ALARM WAS NOT LOUD ENOUGH. THE CONTACT WENT TO THE DEALER WHO REFUSED TO PROVIDE ANY ASSISTANCE SINCE THEY WERE NOT ABLE TO ALTER THE DESIGN OF THE VEHICLE ALTHOUGH THEY WERE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481299October 21, 2012
ENGINE
WASTE GATE ACTUATOR FAILS (REPLACED MULTIPLE TIMES UNDER WARRANTY ALREADY) LEAVING THE CAR WITH ALMOST NO POWER TO ACCELERATE OR PASS, UNFORTUNATELY THIS USUALLY APPEARS WHEN YOU TRY AND CROSS A ROAD/INTERSECTION AND WHAT SHOULD TAKE 5 OR 6 SECONDS TO MAKE A SAFE CROSSING TAKES MUCH LONGER AND IT COMPLETELY UNEXPECTED. THIS FAILURE HAS NOW ALMOST ENDED UP IN TWO ACCIDENTS FIRST WHEN PASSING A VEHICLE AND SECOND CROSSING A 2 WAY STOP AND ALMOST BEING T BONED IN WHAT SHOULD HAVE BEEN AN EASY, SAFE CROSSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481311October 21, 2012
AIR BAGS
MY SON TOOK MY CAR TO THE HYUNDAI DEALER IN HIGH POINT, NC, WHEN THE AIR BAG FLASHED OFF/ON WHEN HIS 5' 3", 105 LB. GIRLFRIEND SAT IN THE PASSENGER SEAT. THE SERVICE MGR, [XXX] INFORMED MY SON THAT A MAT UNDER THE PASSENGER WAS DEFECTIVE & AD TO BE REPLACED AT MY COST TO CORRECT THE AIRBAG SAFETY ISSUE. I CONTACTED HYUNDAI USA., CASE NO. [XXX] WAS ASSIGNED. [XXX] IS THE CASE WORKER. [XXX] STATED THAT MY CAR WAS NOT SUBJECT RECALL NO. 08V161000, MANUFACTURING DATE START/END DATE:FROM 03/01/2005 TO 01/11/2008; MY CAR WAS MANUFACTURED IN MAY 2006. TSB 08-01-006 ALSO INDICATES THAT MY CAR SHOULD BE REMEDIED UNDER THE RECALL. [XXX]STATED THAT I HAD TO SPEAK WITH [XXX] AT THE DEALER. I CALLED THE AUTO DEALER ON OCTOBER 12 AND 15, LEFT A VOICE MESSAGE FOR [XXX]TO CALL ME. HE HAS YET TO RETURN MY CALL. THERE ARE HUNDREDS OF SIMILAR VOQ'S FOR THIS SAFETY DEFECT ISSUE. PLEASE CONTACT THE DEALER AND HYUNDAI USA SO THAT MY CAR CAN BE REMEDIED UNDER THIS RECALL & TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480998October 18, 2012
VISIBILITY
2007MY SONATA SUN VISOR REPLACEMENT (SERVICE CAMPAIGN T74), FEB.2009. HTTP://WWW.MYHYUNDAIFORUMS.COM/09-01-003.PDF I WOULD LIKE TO KNOW WHY ILLINOIS IS NOT INCLUDED IN THIS REPLACEMENT CAMPAIGN, IT IS YOUR CAR THAT I PURCHASED AND OBVIOUSLY THIS IS A HYUNDAI DEFECT. I HAVE A 2007 SONATA, 60+ MILES; THE VISOR BROKE IN JUNE 2012. I CALLED THE DEALER TO GET A PRICE FOR THE REPLACEMENT AND WAS QUOTED $101.61, FOR 1 SUN VISOR! AFTER READING COMPLAINTS ABOUT THIS ISSUE, I WOULD THINK THEY WOULD DO A RECALL AND FIX THE PROBLEM FOR FREE FOR ALL STATES. WHAT GUARANTEE DO I HAVE THAT THIS WOULDN'T HAPPEN AGAIN WITHIN 6-12 MONTHS AFTER THE REPLACEMENT, WILL I HAVE TO KEEP REPLACING IT DUE TO A HYUNDAI DEFECT? THIS IS NOT GOOD FOR FUTURE BUSINESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480788October 16, 2012
VISIBILITY
TODAY I WAS DRIVING DOWN THE ROAD AT A NORMAL SPEED WHEN I HEARD A LOUD BANG. IT WAS SO FRIGHTENING I THOUGHT I HAD BEEN SHOT. I WAS STARRING STRAIGHT AHEAD. THERE WAS NO TRUCK IN FRONT OF ME. I WAS ON A TWO LANE ROAD DIVIDED WITH A GRASS MEDIUM WITH STEEL GRIDS SEPARATING THE SIDES. I IMMEDIATELY STOPPED THE CAR TO FIND OUT THAT THE GLASS OF THE MOON ROOF HAD SHATTERED AND HAD COMPLETELY COME OUT LEAVING A HOLE IN THE CENTER OF THE ROOF. FORTUNATELY, MY INSIDE VISOR WAS CLOSED AND THE GLASS DID NOT ENTER THE CAR. THE TEMPERATURE HAD GONE DOWN TO A CHILLY 60 DEGREES THAT NIGHT AND WARMED UP DURING THE DAY. I SEARCHED THE AREA AND FOUND NOTHING TO INDICATE A ROCK OR AN OBJECT HAVING HIT THE GLASS. THERE WAS A HOLE IN THE MIDDLE OF THE ROOF. I CALLED INSURANCE AND HYUNDAI DEALERSHIP BECAUSE THE CAR IS STILL UNDER WARRANTY. IMMEDIATELY THE HYUNDAI REPRESENTATIVE SAID SOMETHING HIT THE CAR POINTING TO A SPOT THAT HAD RESIDUE WAX FROM A RECENT WAXING STATING THIS IS WHERE THE HIT HAD COME FROM. I DISAGREED AND INSURANCE IS NOW SENDING AN ADJUSTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480674October 16, 2012
AIR BAGS
2007 HYUNDAI SONATA AIR BAG MALFUNCTION LIGHT ILLUMINATED, AND HAS REMAINED ILLUMINATED; TOOK THE VEHICLE TO HYUNDAI DEALER FOR SERVICE ACCORDING TO HYUNDAI TECHNICAL SERVICE BULLETIN 08-01-006-1 FOR HYUNDAI RECALL CAMPAIGN 083, "2006 - 2008 SONATA - OCCUPANT CLASSIFICATION SYSTEM (OCS) REPROGRAMMING". DEALER, AND THEN HYUNDAI REGIONAL SERVICE, REFUSED TO SERVICE THE VEHICLE UNDER THEIR RECALL CAMPAIGN DESPITE REPEATED PHONE CALLS AND ESCALATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480679October 16, 2012
VISIBILITY/WIPER
THE DRIVER AND PASSENGER SUN VISORS DO NOT STAY IN THE UPRIGHT POSITION. THEY FALL DOWN WHILE DRIVING, CAUSING VISIBILITY PROBLEMS AND POTENTIAL HEAD INJURY. CONTACTED DEALER, AND THEN ESCALATED THRU HYUNDAI REGIONAL SERVICE ORGANIZATION TO GET THIS ADDRESSED ACCORDING TO HYUNDAI TECHNICAL SERVICE BULLETIN 08-01-029, HYUNDAI RECALL CAMPAIGN T64. HYUNDAI REFUSED TO SERVICE VEHICLE UNDER THE RECALL, DESPITE THE VIN BEING INCLUDED IN THE RECALL CLASSIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480668October 16, 2012
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
CAR DRIFTS TO LEFT AND RIGHT. FIGHT TO KEEP ON ROAD. HYUNDAI SAYS GET USED TO IT. GOV.'T NEEDS TO STEP IN AND FIX THIS BEFORE SOMEONE GETS KILLED!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480110October 15, 2012
STEERING
STEERING WANDERS, MAKE A SLIGHT CORRECTION TO THE RIGHT CAR CONTINUES RIGHT , SLIGHT CORRECTION LEFT CAR CONTINUES LEFT DOES NOT RETURN TO CENTER. EVEN WITH A ROAD THAT TILTS TO THE LEFT, IF YOU MAKE A SLIGHT CORRECTION TO THE RIGHT, THE CAR CONTINUES TO BEAR TO THE RIGHT. SAME THING HAPPENS WITH A ROAD THAT TILTS TO THE RIGHT, SLIGHT CORRECTION TO THE LEFT AND THE CAR CONTINUES LEFT. BASICALLY, THE EFFECT IS GOING DONE A STRAIGHT LEVEL ROAD THE CAR WANDERS LEFT AND RIGHT AND NEVER RETURNS TO CENTER. HAPPENS AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480084October 14, 2012
VISIBILITY/WIPER
THE DRIVER SIDE (AND THE PASSENGER SIDE) SUN VISOR FALL DOWN(DROOP) WHILE DRIVING AND HAS BEEN CAUSING SERIOUS VISIBILITY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480085October 14, 2012
SUSPENSION, STRUCTURE:BODY, ELECTRICAL SYSTEM
MY HYUNDAI DEALER HAS REFUSED TO HONOR THEIR 100,000MILES, 10 YEARS WARRANTY" MANY TIMES THAT I BRING THE CAR TO BE FIXED UNDER THE WARRANTY SINCE THE CAR WAS ONLY 8YEARS OLD AND 76,000 MILES SINCE 2008. THEY REFUSE TO FIX THE PROBLEMS THAT I EXPERIENCED BY SAYING MY CAR IS NOT LISTED IN ANY RECALL CAMPAIGN. UNFORTUNATELY THIS YEAR, ON 10/11/12, I TOOK MY CAR FOR AN ANNUAL STATE INSPECTION FOR 2000 HYUNDAI SONATA AND IT FAILS THE SAFETY INSPECTION. HERE IS WHAT IT SAYS: ***VEHICLE MEMO*** VEHICLE IS UNSAFE TO DRIVE...REAR SUB-FRAME HAS HOLE ROTTED THROUGH... DUE TO THE CURRENT FINANCIAL SITUATION, I DON'T KNOW HOW I WILL GET THIS CAR FIXED BECAUSE THE CAR IS NOW 115,000MILES AND 12 YEARS OLD AND I DON'T KNOW IF THEY WILL FIX IT. THEY HAVE CONTINUOUSLY REFUSED TO FIX MY CAR UNDER WARRANTY EVEN WHEN IT WAS CLEARLY WITHIN THE WARRANTY PERIOD AND I WAS LUCKY THEN THAT I HAVE BEEN ABLE TO PAY THE FIXES OUT OF POCKET BUT I DON'T HAVE THE LUXURY OF PAYING OUT OF POCKET THIS TIME. I AM IN NEED OF MIRACLES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480013October 13, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
DIFFICULTY DEPRESSING BRAKE PEDAL IN ORDER TO START ENGINE...THIRD TIME ...DEALER REPLACED BRAKE SWITCH OTHER TWO TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479957October 12, 2012
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONER BLEW HARD, INTERMITTENT AND WOULD NOT RESPOND TO CONTROLS. CAR DRIFTS LEFT TO RIGHT, HAVE TO FIGHT TO KEEP IT ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479696October 10, 2012
EXTERIOR LIGHTING
LEFT REAR TAILLIGHT ASSEMBLY FELL OFF, HANGING BY WIRING. FOUR PLASTIC MOUNTING BOSSES AT MOUNTING STUDS HAVE BROKEN. NOT THE RESULT OF ANY IMPACT OR CRASH. I WAS ALERTED TO IT BY ANOTHER DRIVER BESIDE ME WHO BEEPED. THE TAILLIGHT HAS NO DAMAGE OTHER THAN THE FAILED MOUNTS. DEALER SAID IT WILL BE REPLACED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479390October 9, 2012
ELECTRICAL SYSTEM
THE VEHICLE LOOSES POWER WHILE DRIVING ON THE ROAD AND ALL THE ELECTRONICS SHUT DOWN. I LOST POWER STEERING AND POWER BRAKES AND COULD NOT STOP THE VEHICLE. THE VEHICLE HAS AN ELECTRICAL PROBLEM THAT THE SERVICE TECHNICIANS CAN NOT SEE ON THE COMPUTER OR FIGURE OUT. FIRST THE SERVICE TECH SAID IT WAS A FUSE NOT PLUGGED IN ALL THE WAY THEN THEY SAY IT WAS THE BATTERY.. I FEAR FOR MY LIFE IN THIS CAR AND WILL NEVER DRIVE IT AGAIN. IF I WERE IN A CROSS WALK I WOULD HAVE HIT A PEDESTRIAN OR I COULD HAVE HIT ANOTHER VEHICLE. LUCKILY I WAS NOT ON A HIGH SPEED ROAD OR GOING THROUGH A TOLL BOOTH OR THERE WOULD HAVE BEEN SERIOUS INJURIES. I CANNOT BELIEVE THAT THE MANUFACTURER FEELS I SHOULD DRIVE THIS CAR. THEY TOLD ME IT WAS OK BEFORE AND I ENDED UP HAVING AN ACCIDENT. THIS CAR HAS AN ELECTRONIC DEFECT. THEY DO NOT PUT ANY VALUE ON LIVES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478742October 5, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES: HYDRAULIC: SWITCHES: BRAKE LIGHTS) WAS PERFORMED ON THE VEHICLE IN 2009 AND THE REPAIRS FAILED. THE CONTACT STATED WHEN DRIVING THE VEHICLE THE ELECTRONIC STABILTY CONTROL LIGHT ILLUMINATED AND THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR IT TO TURN OFF. THE CONTACT STATED THAT AFTER DRIVING FOR A SHORT PERIOD OF TIME THE FAILURE WOULD RECURRED. THE VEHICLE HAD NOT BEEN INSPECTED, BUT A MECHANIC TOLD THE CONTACT THAT THEY BELIEVE THE FAILURE WAS CAUSED BY THE STOMP LAMP SWITCH FAILING AGAIN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 86,000. UPDATED 11/13/12 *CN UPDATED 11/28/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478748October 5, 2012
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ELEC STABILITY CONTROL LITE ON AFTER STARTING CAR. FAILED TO START ONE TIME. DEALER INVESTIGATED. FOUND PART # 93810-3S000 (SWITCH ASSM STOP LAMP) DEFECTIVE. REPLACED SWITCH. I CHECKED THE INTERNET FOR THIS PART NUMBER AND FOUND A SIGNIFICANT NUMBER OF FAILURES OF THIS SWITCH. THIS SWITCH CAN FAIL AT ANYTIME, CAUSING LOSS OF POWER AND OTHER SYMPTOMS. I SENT THIS SAME MESSAGE TO HYUNDAI CONSUMERS AFFAIRS. THIS SWITCH MUST BE MARGINALLY FUNCTIONAL FOR IT'S PURPOSE DUE THE NUMBER OF FAILURES NOTED ON THE INTERNET. HOPEFULLY, HYUNDAI WILL TAKE ACTION ON THIS SWITCH. THANKS IN ADVANCE FOR YOUR PROMPT ATTENTION TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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