Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10492302January 11, 2013
SERVICE BRAKES
HEARD NOISE FROM BRAKES AND THOUGHT IT WAS FRONT PADS.CHANGED FRONT PADS BUT IT DID NOT SOLVE PROBLEM. TOOK BACK TIRES OFF TO CHECK BRAKES AND MUCH TO MY SURPRISE THERE WAS HARDLY ANY PADS LEFT. CHANGED PADS AND THAT STOPPED THE NOISE ONLY TO HAVE TO BRING MY CAR IN FOR SERVICE DO TO THE FACT THAT THE CALIPERS WERE NOT RELEASING. THEY KEPT THE CAR FOR 2 DAYS AND SAID THAT CALIPERS WERE BAD. THEY HAD TO PUT NEW BRAKES ON(MINE WERE ONLY ON A WEEK) TURN THE ROTORS AND SAID MY BRAKE FLUID WAS CONTAMINATED. 10 YR 100000 MILE WARRANTY PLUS BOUGHT EXTENDED WARRANTY AND I STILL HAD TO PAY FOR SOMETHING THEY CALL NORMAL WEAR. NOTHING NORMAL ABOUT THAT!ALSO WANTED TO DRAIN OLD BRAKE FLUID AND CHARGE 129.99 FOR SOMETHING THEY HAD TO DO WHEN THEY PUT NEW CALIPERS ON ANY WAY BY BLEEDING THE LINES. THEN TO CHARGE 110.00 TO TURN THE ROTORS. I ARGUED AND EVERYONE I TALKED TO SAID THIS IS GUIDE LINES WE HAVE TO FOLLOW. I CANT BELIEVE THERE IS NOT A RECALL ON THIS .I AM NOT THE ONLY ONE THAT HAS COMPLAINED ABOUT BACK BRAKES CAUSING PROBLEMS ON SONATAS. THEY DO NOT COVER PARTS FROM NORMAL WEAR IF CALIPERS DIDN'T MALFUNCTION I WOULDN'T HAVE HAD TO HAVE ANYTHING DONE TO MY CAR. THEY DENY,DENY,DENY UNTIL SOMEONE GETS KILLED. COULD BE ANOTHER TOYOTA ORDEAL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492306January 11, 2013
SEAT BELTS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE SEAT BELT WARNING AND THE TURNING SIGNAL CHIME WAS COMPLETELY INAUDIBLE. THE CONTACT STATED THAT HE BELIEVED IT WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70. UPDATED 2/25/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492156January 10, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE PLASTIC TABS ON THE LEFT SIDE BUMPER COVER (SO CALLED BUMPER) BROKE COMPLETELY OFF WHEN IT APPEARS THAT THE L- SHAPED LIP OF THE PLASTIC SHIELD UNDER THE CAR RUB UP AGAINST A PARKING CURVE. THE BOTTOM OF THE BUMPER OR THE SHIELD UNDERNEATH THE CAR WAS NOT SCRATCHED TO INDICATE THAT THE CAR DRAGGED ON THE CURVE. THE DEALER STATED THE L-SHAPED LIP OF THE SHIELD RUBBED UPON THE CURVE AND LIFTED THE BUMPER CAUSING THE TABS ON THE LEFT SIDE OF THE BUMPER TO BREAK OFF. THE CAR WILL NEED A NEW PAINTED BUMPER INSTALLED TO REPAIR THIS PROBLEM AS THE PLASTIC TABS ARE MOLDED TO THE BUMPER COVER. I HAVE NEVER HAD A VEHICLE THAT WOULD DO ANY DAMAGE IF THE CAR SHIELD SCRAPED A PARKING CURVE. I HAVE NEVER SEEN A TOY BATTERY OPERATED CAR BREAK LIKE THIS IF IT HIT OR SCRAPED AN OBJECT. IT APPEARS IF I RAN OVER A BOTTLE, PIECE OF WOOD, GRAVEL, ETC.,IN THE ROAD AND IT HIT THIS SHIELD, IF COULD BREAK THIS BUMPER COVER. I DID NOT PAY OVER $30,000 FOR A TOY? THE SHIELD (SHOULD BE OTHER THAN BENDABLE PLASTIC) UNDER THIS VEHICLE NEEDS TO BE BOLTED TO THE FRAME OF THE CAR AND NOT THE BUMPER COVER. WHEN I PUSHED THE SHIELD UNDER THE CAR, THE WHOLE BUMPER COVER LIFTS UP! THIS IS NOT A VEHICLE THAT SHOULD BE ON THE ROADS AND HIGHWAYS. IT IS A SAFETY HAZARD! THIS CAR WILL NOT MEET THE 0 MILES PER HOURS TEST IN A CRASH UNDER ANY FEDERAL REGULATIONS SAFETY TESTS. HOW COULD THE MANUFACTURER BE ALLOWED TO PUT THIS CAR ON THE MARKET? I WOULD LIKE TO DISCUSS THIS MATTER FURTHER AND, ALSO, WOULD LIKE FOR NHTSA TO HAVE A REPRESENTATIVE INSPECT THIS CAR. BECAUSE IT IS SO FRAGILE, I AM SORT OF AFRAID TO DRIVE IT!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492186January 10, 2013
ENGINE
2012 HYUNDAI SONATA GLS. MILEAGE NOT AS ADVERTISED. STICKER SAID 25 CITY AND 35 HIGHWAY. HAVE TRACKED MILEAGE FROM 1000 TO 5000 MILES AND AVERAGES 23 MPG INCLUDING SOME HIGHWAY DRIVING. NEVER DRIVE AGGRESSIVELY. I BOUGHT THIS CAR THINKING I WOULD BE GETTING MILEAGE AS ADVERTISED. TRIED TO CALL HYUNDAI CUSTOMER SERVICE AT 800-633-5151 FOR A CASE NUMBER AND WAS ON HOLD FOR 10 MINUTES BEFORE HANGING UP. ALLEN HYUNDAI DEALER SAYS NOTHING THEY COULD DO AND RECOMMENDED GOING TO ANOTHER DEALER FOR MILEAGE TESTING OR CALL HYUNDAI CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492194January 10, 2013
STEERING
I JUST BOUGHT A NEW 2013 SONATA HYUNDAI AND HAVE HAD IT IN THE DEALER 2 TIMES FOR STEERING PROBLEMS. THEY ALWAYS DO SOMETHING BUT THE PROBLEM IS STILL THERE. WHEN DRIVING THE CAR WONDERS AND I GET EXHAUSTED DRIVING IT ALSO I'M HANDICAPPED PARALYZED ON THE LEFT SIDE SO I DRIVE WITH ONE ARM. HAD I KNOWN OF THIS STEERING DEFECT I WOULD NOT HAVE BOUGHT THE CAR JUST LEFT CAR FOR THE THIRD TIME FOR 2 DAYS SO THEY COULD CHECK IT OUT REAL GOOD AND NOW ITS WORSE, I TOLD THEM I WAS AFRAID TO DRIVE IT SO THEY SENT A TOW TRUCK TO TAKE IT BACK TO THE DEALER, IF THEIR WAS A WAY TO GET OUT OF MY CONTRACT AND GIVE THEM BACK THERE CAR I WOULD DO IT IN A MINUTE THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491702January 7, 2013
SERVICE BRAKES
I PURCHASED MY 2009 SONATA IN MARCH OF 2012 AT THE LOCAL HYUNDAI DEALERSHIP, WITH ABOUT 44K ON IT. EVERYTHING WAS CHECKED OFF AND CONFIRMED AS IN GOOD WORKING ORDER. A HISTORY REPORT SHOWED THE BRAKES BEING REPLACED LAST AT 41K MILES. I TOOK MY CAR IN FOR ITS 60K CHECKUP AND HAVE BEEN TOLD THE REAR BRAKES ARE SHOT, AND EVERYTHING NEEDS TO BE REPLACED...PADS, CALIPERS, ROTORS, ETC. IT HADN'T MADE A GRINDING NOISE OR ANYTHING AT THAT POINT, SO I DECIDED TO TAKE IT TO A CERTIFIED MECHANIC I USUALLY GO TO. HE CONFIRMED EVERYTHING AND SAID ALL TOLD THE REPAIR IS GOING TO COST ME ROUGHLY $800!!! HE ALSO TOLD ME IT WAS A BIG ISSUE THEY SEE ONLY ON HYUNDAI'S, AND THAT THERE IS NO WAY THE REAR BRAKES SHOULD EVER GO BEFORE THE FRONT BRAKES NEED TO BE REPLACED BECAUSE THERE IS SO MUCH FORCE THAT IS NEEDED TO BRAKE THE FRONT OF THE CAR COMPARED TO THE REAR. SO DID RESEARCH AND FIND OUT THAT THIS IS A HUGE PROBLEM WITH THESE VEHICLES. I AM NOT LOOKING FORWARD TO REPLACING MY ENTIRE REAR BRAKE SYSTEM EVERY 15-20K MILES. I WILL BE FILING A FORMAL COMPLAIN WITH HYUNDAI AS WELL...MY HOPE IS IF THEY WANT TO KEEP THEIR CUSTOMERS, THEY WILL DO SOMETHING ABOUT THIS ALL TOO COMMON ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491610January 6, 2013
SUSPENSION, STEERING
OUR SON WHO WAS DRIVING OUR HYUNDAI 2002 SONATA NOTICED THAT THE STEERING WHEEL WAS LOOSE AND IT FELT LIKE THE CAR WAS PULLING AND NEEDED AN ALIGNMENT. WE TOOK IT IN TO HAVE AN ALIGNMENT AND THE MECHANIC CALLED US AND TOLD US THEY WERE UNABLE TO DO AN ALIGNMENT AND THAT THE PROBLEM WAS MUCH MORE SERIOUS THAN THAT; THEY TOLD US THAT THE CRADLE RUSTED THROUGH AND THAT IT WAS UNSAFE TO DRIVE. BECAUSE OF THIS IT ALSO DID DAMAGE TO THE TIRES. WE NOW HAVE A VEHICLE THAT IS UNABLE TO BE DRIVEN BECAUSE IT IS NOT SAFE. I SHUTTER EVERY TIME I THINK WHAT MAY HAVE HAPPENED TO HIM OR HIS FRIENDS IF HE HAD BEEN ON THE ROAD OR GOD FORBID DRIVING DOWN THE INTERSTATE. WE LIVE IN A STATE WHERE SNOW IS A PART OF OUR LIVES; WE ALWAYS WORRY ABOUT DRIVING ON SNOW AND ICE BUT WE SHOULD NOT ALSO HAVE TO WORRY THAT OUR VEHICLE'S CRADLE WILL RUST THROUGH POTENTIALLY CAUSING HARM OR EVEN DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490710January 2, 2013
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BEGAN PULLING TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WOULD HAVE TO HAVE AN ALIGNMENT PERFORMED. AFTER THE ALIGNMENT WAS PERFORMED THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490819January 2, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE LUNGED FORWARD IN ACCELERATION. THE CONTACT STATED THAT IN ORDER TO STOP THE VEHICLE, SHE SHIFTED INTO NEUTRAL AND TURNED OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 33,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490635January 1, 2013
AIR BAGS, SEAT BELTS
THE AIRBAG LIGHT REMAINS ON: CODE B1706. THE PASSENGER SEAT BELT BUCKLE TENSIONER FAILED AND NOW THE AIRBAGS WILL NOT WORK. DEALER COST IS $400 TO DIAGNOSE AND FIX WITH NO GUARANTEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490638January 1, 2013
STRUCTURE:BODY:TRUNK LID
I WAS GETTING THINGS OUT OF THE TRUNK OF THE CAR, WITH THE LID FULLY UP. THE TRUNK LID SPONTANEOUSLY TRIED TO CLOSE, AND WAS STOPPED BY MY FACE, CAUSING LACERATIONS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10490497December 30, 2012
AIR BAGS
PASSENGER RIGHT SIDE AIRBAG WARNING LIGHT IS INTERMITTENTLY ON. DIAGNOSIS WAS "PASSENGER SIDE PRE TENSIONER" SINCE THIS TIME THE PROBLEM HAS NOT BEEN SOLVED. THE SEAT ITSELF WAS REPLACED, BUT THE PROBLEM STILL REMAINS IN DECEMBER 2012. SERVICE SAYS THAT THE OCCUPANT WEIGHT LESS THAN 110 MAY CAUSE THE WARNING, BUT THE DECEMBER 2012 DIAGNOSIS USED 3 DIFFERENT PEOPLE (100,120, AND 170 POUNDS) AND FOUND NO PROBLEM. WHEN THE LIGHT IS ON, THERE IS NO ASSURANCE THAT THE AIRBAG WILL FUNCTION IN A CRASH.AFTER THE DECEMBER 28 CHECK THE WARNING LIGHT HAS NOT COME ON BUT ONLY ONE SHORT DRIVE FROM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490524December 30, 2012
STRUCTURE:BODY, VEHICLE SPEED CONTROL
ON DECEMBER 30TH 2012 TIME:11.52 AM WHILE MAKING A SLOW TURN INTO A PARKING AREA OF SIKH TEMPLE, 16000 STIRLING ROAD,SOUTHWEST RANCHES,FL33331 TEL: 954 680 0221,MY 2006 HYUNDAI SONATA SUDDENLY ACCELERATED UNCONTROLLABLY FOR NO REASON,AN ACCIDENT RESULTED WITH MINOR DAMAGED TO OTHER PROPERTY AND MINOR DAMAGE TO THE FRONT OF THE 2006 SONATA. IS THERE ANYTHING WRONG WITH THE VEHICLE'S SPEED CONTROL? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490425December 29, 2012
ELECTRONIC STABILITY CONTROL (ESC)
BROUGHT IN 2008, AFTER 2 YEARS ESC LIGHT KEEPS COMING ON SOMETIMES DEALERSHIP CAN DETECT OTHER TIMES THE LIGHT IS NOT ON. THEY CLAIM THEY FIND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490426December 29, 2012
AIR BAGS, SEAT BELTS
AIRBAG AND FRONT PASSENGER LIGHT CAME AND STAYED ON. ON MARCH 20, 2012 DEALER STATED RECALL TOOK MY CAR FOR A WEEK THEN RETURNED NO LIGHTS. THE PROBLEM CAME BACK AGAIN ON AUGUST 14, 2012 AND THEY REFUSE TO DO ANY FURTHER WORK BECAUSE MY 2ND OWNER WARRANTY EXPIRED IN APRIL OF 2012, THE DEALERSHIP WON'T EVEN HONOR THE PARTS/LABOR WARRANTING THEIR WORK FOR 1 YEAR I WAS TOLD THEY WERE SUPPOSED TO DO. THIS IS BAD FOR ME BECAUSE I CHRONICALLY ILL. I BROUGHT A EXTENDED WARRANTY FROM THEM AND AFTER BEING TOLD MY ALL INVOLVED IT WOULD COVER FUTURE AIRBAG/SEAT PROBLEMS THEY SAID WE CAN'T FIND IT IN THE CONTRACT AND ARE GIVING ME THE RUN AROUND. I REALLY TO ILL TO DEAL WITH THIS. WHAT CAN I DO? WHO REGULATES DEALERSHIPS WHEN THEY ARE BEHAVING BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490449December 29, 2012
STEERING
BOUGHT CAR AS NEW WITH 6172 MILES, CAR HAS CONSISTENT PULL TO RIGHT, WHEN TRYING TO MAKE CORRECTION, CAR STARTS TO PULL HARDER. DROVE CAR ON SNOWY ROADS AND WAS UNABLE TO KEEP CAR IN LANE AT A SAFE DRIVING SPEED WITH TRAFFIC, CAUSING ME TO SLOW AND BECAME A HAZARD ON ROADWAY. HAVE TAKEN TO 2 DIFFERENT DEALERSHIPS 4 TIMES BEING TOLD "THAT THIS A NORMAL CONDITION AND THERE IS NOTHING WRONG". HAVE TAKEN TO THIRD PARTY REPAIR SHOP, WHO HAS DOCUMENTED A PULLING PROBLEM, BUT UNABLE TO REPAIR DUE TO WHAT THEY DIAGNOSE AS A COMPUTER POWER ASSIST PROBLEM. DRIVE CAR ONLY ON DRY ROADS AND NOT BEING USED FOR DAILY USE DUE TO THIS UNSAFE AND DANGEROUS STEERING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490457December 29, 2012
SUSPENSION
I JUST PURCHASED A 2013 HYUNDAI SONATA. THE CAR TENDS TO WANDER ON THE HIGHWAY MOSTLY LEFT BUT SOMETIMES RIGHT. IT WILL NOT STAY STRAIGHT. I HAVE ALREADY BROUGHT IT BACK TO THE DEALER TWICE AND THEY TELL ME THAT IT IS WITHIN SPEC. AT FIRST THEY TRIED TO TELL ME THAT IT WAS BECAUSE I WAS NOT USED TO ELECTRIC STEERING. THIS IS NOT THE CASE. I HAVE TEST DRIVEN OTHER VEHICLES WITH THIS TYPE OF STEERING THAT DO NOT EXHIBIT WANDERING ON THE HIGHWAY. I FOUND OUT BELATEDLY THAT THIS PROBLEM WAS MUCH WORSE IN THE 2011 AND 2012 MODEL YEARS AND THAT THEY IMPLEMENTED A FIX. WELL THE FIX DOESN'T WORK. IN ADDITION WHEN ACCELERATING FROM A SLOW SPEED THE CAR WILL PULL LEFT. THE DEALER HAS REFERRED ME TO HYUNDAI CORPORATE WHERE I HAVE OPENED A CASE NUMBER. THEY NOW TELL ME THAT THERE IS NOTHING THEY CAN DO SINCE THE DEALER SAYS IT IS OPERATING IN SPEC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490383December 28, 2012
SUSPENSION, STEERING
VEHICLE HAS BEEN TO DEALERSHIP 5 TIMES FOR STEERING ISSUE. CAR PULLS TO RIGHT NO MATTER ROAD CONDITIONS, TYPE OF ROAD, OR SPEED OF VEHICLE. CAR SHOWED EXCESSIVE TIRE WEAR AROUND 3500 MILES. IN TOTAL CAR HAS BEEN ALIGNED FIVE TIMES, FOUR NEW TIRES PUT ON CAR, NEW STRUTS AND MOUNTS, AND NEW SHOCKS. HAD INDEPENDENT MECHANIC DRIVE VEHICLE AFTER VEHICLE "REPAIRED" FIFTH TIME AND HE SAID THERE IS SOMETHING DEFINITELY WRONG WITH THE VEHICLE'S STEERING. WENT TO THE DEALERSHIP TODAY TO INFORM THEM THAT THEIR LAST ATTEMPT TO REPAIR THE VEHICLE FAILED. THEY BASICALLY BLEW MY HUSBAND OFF AND TOLD HIM THE CAR IS FIXED. HOWEVER, CAR IS STILL PULLING TO THE RIGHT AND HE IS EXPERIENCING ARM FATIGUE FROM THE PULLING OF THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490392December 28, 2012
VISIBILITY
MY CARS VISOR (BOTH SIDES) KEEP DROPPING WHILE IM DRIVING, CAN I GET THIS FIX BY THE DEALER SINCE MY WARRANTY IS OVER? I SEE ON LINE THERE WAS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490204December 27, 2012
AIR BAGS, SEAT BELTS
MY AIRBAG LIGHT HAS BEEN ON FOR APPROXIMATELY 8 MONTHS. I HAD IT TO THE DEALER AND THEY SAID IT WAS A LOOSE CONNECTION. THEY "RE-CONNECTED" AND THE LIGHT WENT OFF. NOW IT HAS BEEN BACK ON FOR ABOUT 2 MONTHS. ALSO I HAVE A HARD TIME CONNECTING MY DRIVER SEAT BELT, ONE TIME I HAD TO DRIVE WITHOUT IT AT ALL SINCE I COULD NOT GET IT TO SNAP IN AT ALL. ALSO THE PASSENGER SEAT BELT DISPLAY LIGHT FLASHES EVEN WHEN THERE IS NO ONE SITTING IN THE SEAT. I CALLED AND APPARENTLY I AM NOT A PART OF THE RECALL FOR THE AIRBAG. MY SISTER HAS THE SAME CAR, SAME YEAR AND HAS THE SAME ISSUES. I FIND THIS HARD TO BELIEVE THAT THIS IS AN ISOLATED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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