Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10640699October 2, 2014
VEHICLE SPEED CONTROL
I BOUGHT NEW HYUNDAI SONATA HYBRID LIMITED IN SEPTEMBER 2013. CAR ACCELERATES IN UNCONTROLLED MANNER WHEN CRUISE IS ON AND SET AND CAR IS DRIVING UP SIDE ON A ROAD. ACCELERATION GOES 2 TO 10 MILES (OR MORE) ABOVE THE PRESET SPEED AND NEVER COMES BACK TO PRESET SPEED UNLESS CRUISE IS DISABLED. ACCELERATION DEPENDS ON THE STEEPNESS OF THE ROAD. SINCE JUNE 2014, I HAVE NOTICED IT MULTIPLE TIMES. FREQUENCY IS THIS HAPPENING IS EVERY TIME. CAR ALSO ACCELERATES WHEN CRUISE IS ON BUT NOT SET AND I TAKE A U TURN. FREQUENCY OF THIS EVENT IS RANDOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640874October 2, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHROME COVERING ON THE INTERIOR DOOR HANDLE WAS CORRODED AND CRACKED, WHICH CREATED SHARP EDGES ON THE HANDLE. WHEN USING THE DOOR HANDLE TO EXIT THE VEHICLE, THE CONTACT EXPERIENCED SCRATCHES AND SMALL LACERATIONS DUE TO THE SHARP EDGES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10640870October 2, 2014
STEERING
THE VEHICLE WAS PURCHASED WITH A DEFECTIVE ELECTRIC STEERING THAT WANDERS RIGHT AND LEFT. IT IS SO DANGEROUS THAT I HAVE ALMOST NOT BEEN ABLE TOO KEEP THE VEHICLE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640908October 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640957October 2, 2014
STRUCTURE:BODY
THE DRIVER SIDE FROM DOOR HANDLE FELL OFF WHEN TRYING TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640672October 1, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS NOT WORKING PROPERLY. WHEN GAS IS FILLED, IT DISPLAY THE FULL TANK GAUGE. BUT AFTER ~ 100 MILE DRIVE, THE FUEL GAUGE DROPS TO EMPTY TANK WITH ALARM SIGN. AT FIRST IT HAPPENED VERY RARELY, BUT NOW (69000 MILE), EVERY TIME THE FUEL GAUGE DROPS TO EMPTY TANK ONCE IT IS DRIVE >100 MILE AFTER FULL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640395October 1, 2014
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V434000 (TRANSMISSION), BUT THE FAILURE RECURRED. THE DEALER STATED THAT BOTH FRONT AXLES FRACTURED AND CAUSED ALL FOUR TIRES TO BE WORN PREMATURELY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640077September 30, 2014
SEAT BELTS
AIR BAG WARNING LIGHT CAME ON. THE CODES WERE RUN AND REVEALED SEAT BELT PRETENSIONERS WERE THE ISSUE. ESTIMATED REPAIR VIA THE DEALER WAS $500. THE AIR BAG LIGHT HAD COME ON PREVIOUSLY LAST YEAR APPROXIMATELY 4/2013. THE CODES WERE THE EXACT SAME, BUT DEALER WAS ABLE TO CLEAR CODES FROM COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640127September 30, 2014
WHEELS, TIRES
I OWN A 2011 HYUNDAI SONATA LIMITED 2.0T WHICH CAME EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R18V. AT APPROXIMATELY 41000 MILES (AUGUST 2014) I NOTICED A BULGE/BUBBLE ON THE SIDEWALL OF THE RIGHT FRONT TIRE. UPON VISITING A LOCAL TIRE SHOP TO DETERMINE HOW BAD THE PROBLEM WAS, THE TECHNICIAN REMOVED THE TIRE AND ADVISED ME THAT THERE WERE 5 SEPARATE BUBBLES IN THE TIRE AND IT WAS NOT SAFE TO DRIVE. I BROUGHT THE CAR TO THE DEALERSHIP & WAS TOLD THE ISSUE WAS NOT COVERED UNDER ANY WARRANTY AND I HAD TO PURCHASE A NEW TIRE FOR $275. TWO DAYS AGO I WAS WALKING AROUND THE CAR AND I'VE NOTICED A BUBBLE ON THE SIDEWALL OF THE LEFT FRONT TIRE NOW. I DRIVE PRIMARILY ON THE HIGHWAY AND KEEP MY TIRES PROPERLY INFLATED AT ALL TIMES. THERE WERE/ARE NO ABRASIONS, SCUFFS OR CUTS ON THE SIDE OF THE TIRE AT THE SIGHT OF THE BUBBLES. THEY HAVE BEEN LOCATED BOTH IN THE INNER & OUTER SIDEWALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640214September 30, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT TO THE NORMAL POSITION AND CAUSED THE SEAT BELT TO BECOME CAUGHT IN THE DOOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640265September 30, 2014
AIR BAGS
THE AIR BAG WARNING LIGHT IS ILLUMINATED ON THE DASHBOARD AND THE SERVICE REPRESENTATIVE AT HYUNDAI SAY THAT IT IS RELATED TO THE PRETENSIONER ON THE PASSENGER SIDE AND A VOLTAGE DISCREPANCY FROM THE BATTERY CODES B1102 AND B1706. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640316September 30, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, WHILE ACCELERATING, THE SPEEDOMETER DISPLAYED VARIOUS GEARS BEING SHIFTED AND THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,596.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639714September 29, 2014
SERVICE BRAKES
IT IS GETTING SQUEAKY NOISE FROM BRAKES SPECIFICALLY EARLY IN THE MORNING WHEN I START DRIVING IT TAKES FEW MINUTES TO GO AWAY THIS NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639832September 29, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPY ROADS, THE STEERING WHEEL BECAME LOSE AND THERE WAS A CONSISTENT CLICKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640031September 29, 2014
AIR BAGS, SEAT BELTS
THE AIR BAG WARNING LIGHT STAYS ON. TOOK CAR TO A HYUNDAI DEALERSHIP AND THEY SAID IT THE PASSENGER SEAT BELT ASSEMBLY. IT WILL COST ABOUT $400 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639531September 27, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT IN INSTRUMENT CLUSTER IS ILLUMINATED - DIAGNOSTIC TEST REVEALED BELT BUCKLE SENSOR IS NOT FUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639428September 26, 2014
POWER TRAIN
I OWN A HYUNDAI SONATA 2013 AND ON FRIDAY, SEPTEMBER 12, 2014 AT APPROXIMATELY 1:45P.M., I WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT. UPON ENTERING INTO A PARKING SPACE AND PLACING THE CAR IN PARK; THE CAR FAILED TO MAINTAIN ITS PARKING STATUS AND JUMPED INTO A SMALL SHRUB BANK INCHES IN FRONT OF THE SELECTED PARKING SPACE. AS A RESULT, THE CAR ALSO DAMAGED ANOTHER CAR THAT WAS DIAGONALLY POSITIONED ACROSS FROM MY CAR. I INFORMED THE POLICE OF THIS INCIDENT (AS STATED ABOVE) AND NOTIFIED THE INSURANCE COMPANY. I LATER LEARNED THAT THERE WAS A RECALL ON THE CAR AND CONDUCTED SOME RESEARCH AND FOUND THAT THE CORPORATION HAD DISTRIBUTED A NOTICE BACK IN JULY 2014 ABOUT THE CAR'S AUTOMATIC TRANSMISSION SWITCH CABLE RECALL; HOWEVER, I DID NOT RECEIVE MY RECALL LETTER UNTIL A WEEK AFTER THE INCIDENT OCCURRED. THE RECALL LETTER DESCRIBES ISSUES WITH THE GEAR AS IT RELATES TO "P" PARKING. (NOTE: I DID NOTICE THAT THERE IS A CONTRAST IN THE DESCRIPTIVE INFORMATION I FOUND IN MY RESEARCH FOR THE RECALL AND THE ACTUAL NOTICE I RECEIVED FROM HYUNDAI, BUT IT ALL RELATES TO "P" PARKING. THE ONLINE INFORMATION CLOSELY EXPLAINS WHAT I ACTUALLY EXPERIENCED). AFTER RECEIVING THE RECALL LETTER, I NOTIFIED HYUNDAI ABOUT THE INCIDENT AND WAS INFORMED THAT I WOULD RECEIVE A PACKET THAT REQUIRES ME TO SEND THEM BACK PHOTOS OF THE VEHICLE DAMAGE, AND 10 OTHER ITEMS (IF APPLICABLE) RELATED TO THE INCIDENT. HYUNDAI WOULD THEN CONDUCT AN INVESTIGATION THAT COULD LAST ANYWHERE BETWEEN 6-8 WEEKS. I UNDERSTAND THAT HYUNDAI WILL NOTIFY ME AND THE INSURANCE COMPANY OF THE FINDINGS FROM THAT INVESTIGATION ONCE IT IS COMPLETED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639196September 26, 2014
AIR BAGS
AT ABOUT 110,000 MILES THE AIRBAG LIGHT CAME ON IN MY2005 SONATA. I TOOK IT TO THE DEALER AND THEY SCANNED IT. THEY SAID IT WAS EITHER A BAD MODULE OR A BREAK IN A WIRE. I TOOK IT TO A VERY GOOD LOCAL MECHANIC AND THEY INSPECTED THE WIRING AND MODULE IN THE CENTER CONSOLE AND FOUND NOTHING OBVIOUSLY WRONG. THEY PUT IT BACK TOGETHER AND THE LIGHT STAYED OFF FOR ABOUT 6 MONTHS. I TOOK IT BACK AGAIN, THE DID THE SAME THING AND IT STAYED OFF FOR ABOUT 3 WEEKS. IT HAS BEEN ON SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639292September 26, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE CONTACT PARKED THE VEHICLE, IT ROLLED AWAY. THE DRIVER ATTEMPTED TO RE-ENTER THE VEHICLE, BUT IT CRASHED INTO A WOODEN FENCE. THE DRIVER'S LEFT LEG BECAME STUCK IN THE FRONT DRIVER SIDE DOOR AND WAS PINNED BETWEEN THE VEHICLE AND THE FENCE. THE FIRE DEPARTMENT SAWED THE FENCE OFF IN ORDER TO OPEN THE DOOR AND GET THE DRIVER OUT OF THE VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE HIP, LEFT THIGH, KNEE CAP, AND FOOT. THE DRIVER REQUIRED MEDICAL ATTENTION. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/29/14*CN UPDATED 7/14/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639321September 26, 2014
VEHICLE SPEED CONTROL
GAS PEDAL ON CAR STICKS AND STAYS IN ACCELERATION INCREASING SPEED. HAVE TO MANUALLY PULL GAS PEDAL BACK UP FROM BEHIND PEDAL. TOOK TO DEALER TO INSPECT SINCE THEY HAVEN'T BEEN ABLE TO DUPLICATE ISSUE DID NOT FIX AND IF THERE WAS AN ISSUE IT WOULDN'T BE COVERED UNDER ANY WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata