Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10780152October 6, 2015
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
THERE ARE OPEN FACTORY RECALLS ON THIS CAR AND I HAVE NOT RECEIVED A LETTER TO FIX THE DEFICIENCIES BEFORE IT GETS TO BECOME AN ISSUE OF POTENTIAL PHYSICAL HARM ON THE ROADWAY. DRIVING DOWN THE ROAD THE FRONT SPRING JUST BROKE A SECTION OFF ABOUT A FOOT LONG, NOW DRIVES DANGEROUSLY BRAKES, TRANSMISSION, ENGINE, HEAD LAMPS, SUSPENSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780190October 6, 2015
STEERING
MY 2011 SONATA WAS REPAIRED IN OCT. 2010 DUE TO RECALL 097 STEERING ISSUES. I AM HAVING STEERING ISSUES AGAIN SUCH AS LOOSE STEERING AND RATTLING NOISE IN STEERING COLUMN EVERY TIME CAR IS IN MOTION. OCTOBER 6, 2015 DEALERSHIP SAYS I NEED A NEW STEERING COLUMN AT THE COST OF $1220.00. RECALL 097 STATES STEERING ISSUES COULD RESULT IN PROPERTY DAMAGE, INJURY AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780220October 6, 2015
SEAT BELTS
THE FRONT PASSENGER SEAT BELT DOES NOT CLICK IN THE BUCKLE. WHEN I PURCHASE THE CAR IN 2011 MY IGNITION KEY WOULD NOT COME OUT I TOOK IT BACK TO THE DEALER SEVERAL TIME UNTIL INALLY IT GOT STUCK THERE 4 YEARS LATER IT STARTED AGAIN BUT DOESNOT HAPPEN WHEN AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780290October 6, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT ON DOES NOT GOES WHEN USING ESC BUTTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780264October 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 89,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779844October 5, 2015
ELECTRONIC STABILITY CONTROL (ESC)
CAR HESITATE TO START. ONCE ON ESC OFF LIGHT IS ON AND YOU CAN GO ANY FASTER THAN 15MPH. IF YOU TURN THE CAR OFF AND CRANK IT AGAIN THE LIGHT GOES OFF BUT YOU CAN GO PASS 2500 REMEMBER OR ELSE IT BUCKS AND JERKS AND ENGINE REVS BUT YOU CAN'T INCREASE YOUR SPEED. IT HAS THE SAME SYMPTOMS OF RECALL FOR THE 3.3 LIKE ENGINE, BUT HYUNDAI WILL NOT FIX IT BECAUSE MY ENGINE IS 2.4L. I JUST BOUGHT THE CAR FROM HYUNDAI ON APRIL 25, 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779924October 5, 2015
STEERING
THE STEERING IS MAKING A CLICKING NOISE EVERY TIME YOU TURN THE STEERING WHEEL. SOUNDS RESEMBLES SOMETHING LOOSE IN THE STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779939October 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THERE WAS STRONG ABNORMAL ODOR OF FUEL. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING AND WOULD TAKE MULTIPLE ATTEMPTS TO RESTART. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779962October 5, 2015
ENGINE
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 65MPH WHEN MY SONATA UNEXPECTEDLY COMPLETELY SHUT DOWN. I WAS ABLE TO COAST OFF UNTIL THE CAR DIES ON THE OFF-RAMP AND IS COMPLETELY IMMOBILE. MY CAR THEN HAD A SMALL ENGINE FIRE, BUT WAS PUT OUT AND BECAME A STATIONARY OBSTACLE DURING RUSH-HOUR TRAFFIC FORCING OTHER VEHICLES TO GO AROUND AND NEARLY CAUSED SEVERAL CATASTROPHIC ACCIDENTS AS A RESULT. IN CONTACTING THE DEALERSHIP, I LEARNED OF THE RECALL, THOUGH SEEING AS THE RECALL HAS NOT BEEN IMPLEMENTED, MANY DRIVERS CONTINUE TO DRIVE THEIR AILED VEHICLES BECAUSE THOSE OF US WHO WORK CANNOT BE WITHOUT OUR VEHICLES FOR AN UNKNOWN AMOUNT OF TIME. HYUNDAI NEEDS TO FIX THIS IMMEDIATELY AS MORE AND MORE VEHICLES WILL BEGIN TO DIE BECAUSE DRIVERS ARE TOLD THEY WILL "HAVE TO WAIT UNTIL PARTS COME IN, THERE'S NOTHING WE CAN DO UNTIL THEY COME IN OR HYUNDAI TELLS US WE CAN IMPLEMENT THE RECALL."
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10779617October 4, 2015
ENGINE
THE CAR WAS EXPERTLY MAINTAINED, FOLLOWED THE SEVERE DUTY MAINTENANCE SCHEDULE. NEVER HAD A PROBLEM UNTIL 125,000 MILES. METALLIC DEBRIS IN THE CRANKCASE CAUSED THE OIL PUMP NOT TO SPRAY OIL ONTO THE CONNECTING ROD BEARING CAUSING A COMPLETE ENGINE FAILURE. THIS IS THE SAME THING THAT WAS RECENTLY RECALLED ON THE NEWER 2011-UP THETA II. THE THETA I AND THETA II ARE THE EXACT SAME SHORT BLOCKS EXCEPT FOR THE THETA II'S DIRECT INJECTION SYSTEM. MY MECHANIC WHO DID THE REPAIR WAS VERY SURPRISED SINCE HE ALWAYS INSPECTED MY CAR ANNUALLY AND KNEW I USED TO BE A MECHANIC AND MAINTAINED ALL MY CARS LIKE CLOCKWORK. THE REPAIR COST WAS $4,113.53, SEE ATTACHED INVOICE. THE EXISTING RECALL SHOULD BE FOR ALL THETA ENGINE SINCE 2006-UP NOT JUST FOR THE 2011-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779621October 4, 2015
UNKNOWN OR OTHER
I AM WRITING IN REGARDS TO MY NEW 2015 HYUNDAI SONATA ECO THAT I PURCHASED IN MAY 2015 FROM MCCARTHY HYUNDAI AUTOMOTIVE IN OLATHE, KANSAS. SHORTLY AFTER BRINGING IT HOME, I NOTICED THAT EACH TIME THE CAR WAS STARTED ON A COLD START, IT WOULD HESITATE AND PAUSE UPON ACCELERATION WHEN I WOULD TAKE OFF. AFTER THE CAR WARMED UP, IT WAS MUCH BETTER BUT STILL WOULD PAUSE AND HESITATE SOMETIMES WHEN I WAS NEEDING TO ACCELERATE QUICKLY. I TOOK THE CAR 4 SEPARATE TIMES TO MCCARTHY HYUNDAI SERVICE DEPT. IN OLATHE. EACH TIME, THEY WOULD ONLY SAY THAT THE CAR IS 'OPERATING AS DESIGNED' AND THAT THIS IS ONE OF THE CHARACTERISTICS OF THE NEW ECO'S SINCE THEY HAVE THE DUAL CLUTCH TRANSMISSION. WE DROVE 4 OTHER ECO'S AND EXPERIENCED THE SAME PROBLEM. HOWEVER, THEY DID ADMIT THAT IT SEEMED ABNORMAL AND POSSIBLY A PATCH/UPDATE WILL COME OUT IN THE FUTURE TO CORRECT THE PROBLEM. UNFORTUNATELY, THIS COULD TAKE MANY YEARS OR NOT AT ALL. THERE IS NO WAY OF KNOWING. ONE OF THE TIMES THAT THE CAR WAS AT THEIR SERVICE CENTER, THEY DID FIND A FAULTY FUEL PUMP AND REPLACED IT. THIS ALONE DID NOT TAKE CARE OF THE ISSUE THAT I AM EXPERIENCING WITH THE CAR. MY MAIN CONCERN AT THIS POINT IS THE SAFETY ISSUE. I DO NOT KNOW WHEN THE CAR WILL OR WON'T HESITATE AND PAUSE UPON ACCELERATION. I LIVE IN A METROPOLITAN AREA AND DRIVE IN A LOT OF TRAFFIC. THERE ARE MANY TIMES THAT I NEED TO BE ABLE TO MERGE INTO TRAFFIC AND MANY OTHER REASONS WHEN I MUST DEPEND ON MY CAR ACCELERATING LIKE A NORMAL CAR DOES. IT DOES NOT. IF THERE IS ANY WAY THAT YOU CAN HELP OR LOOK INTO THIS ISSUE WITH THE 2015 HYUNDAI SONATA ECO'S, I WOULD GREATLY APPRECIATE IT. IT COULD SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779527October 3, 2015
ENGINE
WAS DRIVING DOWN THE INTERSTATE FROM FL TO SC AT 75MPH WITH AN INFANT IN THE CAR WHEN WITH NO WARNING STARTED MAKING A LOUD NOISE, LUCKILY AN EXIT WAS RIGHT THERE WITH A GAS STATION AND WAS ABLE TO ROLL THE CAR IN. I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE HYUNDAI DEALERSHIP WHERE THEY SAID MY MOTOR HAS SEIZED. I WAS STRANDED AT NIGHT TIME WITH AN INFANT IN GEORGIA, 2 HRS AWAY FROM HOME KNOWING NO ONE. I AM A SINGLE MOM THAT IS ALREADY STRUGGLING FINANCIALLY AND NOW I AM TOLD THAT I HAVE TO PAY $5,300 FOR A NEW ENGINE FOR A CAR THAT IS 3 YEARS OLD!!! I'VE BEEN READING A LOT OF THE SAME PROBLEMS HAVE OCCURRED WITH OTHER PEOPLE WITH THE EXACT YEAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779227October 2, 2015
EXTERIOR LIGHTING:HEADLIGHTS, AIR BAGS, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH AT NIGHT, THE HEADLIGHTS DID NOT ILLUMINATE. THE CONTACT STATED THAT THE CHECK ENGINE AND AIR BAG INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE EVAP AND O2 SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. ON ANOTHER DAY, THE ABS INDICATOR ILLUMINATED AND CAUSED THE BRAKE LIGHTS NOT TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779229October 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH ON THE HIGHWAY. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY INDICATED THAT THE ENGINE LOCKED AND NEEDED TO BE REPLACED. THE DEALER DID NOT MENTION IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE CONTACT WAS TO CONSULT WITH THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779243October 2, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT A CLICKING NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. WHEN DRIVING OVER 72 MPH, THE STEERING WHEEL WOULD BEGAN TO SHAKE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779244October 2, 2015
ENGINE
2011 HYUNDAI SONATA HAS A "NO START" CONDITION WHICH HAS OCCURRED IN THE PAST LEAVING THE MOTORIST STRANDED. VERY COMMON PROBLEM WITH SONATAS. DEALER WILL NOT WALK US THROUGH PROCEDURE TO START CAR IN ORDER TO GET IT TO THE DEALERSHIP TO FIX PROBLEM. THIS PROBLEM WAS FIXED BEFORE BUT NOW HAS HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779249October 2, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT BELT AND AIR BAG WARNING INDICATORS ILLUMINATED AND INDICATED THAT THE PASSENGER SEAT WAS OCCUPIED WHEN IT WAS NOT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779253October 2, 2015
SERVICE BRAKES
WHILE BACKING OUT OF MY DRIVEWAY BRAKE PEDDLE WENT TO THE FLOOR AND LEAKED OUT FLUID THROUGH A STEEL RUSTED BRAKE LINE ON DRIVER SIDE , I HAD THE STEEL LINE REPLACED, A MONTH LATER SAME INCIDENT THANK GOD IT HAPPENED AGAIN ONLY THE OPPOSITE SIDE THE BRAKE LINE LEAKED . IF THIS HAPPENED IN AN EMERGENCY STOP I MAY NOT HAVE BEEN ABLE TO SHARE THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779363October 2, 2015
ENGINE, UNKNOWN OR OTHER
I BOUGHT THIS NEW CAR A FEW MONTHS AGO. AT 1089 MILES ENGINE OVERHEATED WHILE IN TRAFFIC. I MANAGE TO STOP SAFELY AND I CALLED ROADSIDE TO TOW THE CAR TO SERVICE. SECOND DAY THEY TOLD ME THAT THEY NEED TO REPLACE THE ENGINE ACCORDING TO HYUNDAI TECH LINE. THIS FOR ME WAS A RED FLAG THAT SOMETHING IS REALLY WRONG WITH THAT CAR. THEY FOUND COOLANT INSIDE THE ENGINE AND THIS WAS THEIR DIAGNOSIS, JSUT LIKE THIS. THE REPLACED THE ENGINE WITH A REMANUFACTURED ONE AND FEW WEEKS LATER I ENDED UP IN SERVICE AGAIN FOR COOLANT LEAKS. THEY REPLACED 2 BIG HOUSES. NOT LONG AFTER THIS I ENDED UP AGAIN IN SERVICE CAUSE COOLANT LEVEL IS LOW ON THE OVERFILL COMPARTMENT. THEY SAID IS NOTHING WRONG AND ALL THE TESTS ARE GOOD. SO I TOOK THE CAR AND A COUPLE OF WEEKS LATER THE SAME. THEY TOLD ME THE SAME STORY. WELL THE CAR OVERHEATED AGAIN AND AGAIN AND AGAIN TILL EVERYTHING STARTED TO SMELL LIKE SOMETHING MELTED AND SOME KIND OF SMOKE CAME OUT FROM INSIDE THE ENGINE WHEN YOU OPEN THE OIL CAP. THE CAR HAS BEEN IN SERVICE FOR MORE THAN 3 WEEKS WITH NO RESOLUTION SO FAR. I REPORTED COOLANT ISSUES FROM THE BEGINNING BUT HYUNDAI REFUSE TO LISTED AND KEPT SAYING IS NOTHING WRONG. I CONSIDER THIS S HUGE ISSUES AND CAN CAUSE THE CAR TO GET ON FIRE OR ENGINE TO EXPLODE. I HOPE TO GET THIS DONE UNDER LEMON LAW BUT HYUNDAI IS STUBBORN AND WE MIGHT END UP IN COURT. IN THE MEAN TIME I AM PAYING FOR THE 7 MONTHS FOR A DEFECTIVE PROBLEM NOT TO MENTION THE VALUE AFTER ALL THESE MAJOR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779365October 2, 2015
ENGINE
I WAS BRINGING A RESCUE DOG TO HIS NEW OWNERS AND DRIVING ON CRUISE CONTROL AT 70 MPH ON HIGHWAY 495 SOUTH BEEN DRIVING FOR ABOUT 1 1/2 HOURS( NOT A CONSTANCE 70 MPH) AND THE LIGHTS ON MY DASH BOARD LIT UP LIKE A CHRISTMAS TREE AND I HAD NO POWER IN THE GAS PETAL. STOPPED ON SIDE OF HIGHWAY. CALLED INSURANCE COMPANY FOR A TOW AND CONTACTED A RENTAL CAR AGENCY. THE CAR WENT TO A WESTFORD BP GARAGE IN WESTFORD MASSACHUSETTS THE PEOPLE WHO RESCUED THE DOG RESCUED US ALL FROM SIDE OF HIGHWAY AND HE REFERRED US TO THAT GARAGE.. WENT HOME AND WENT TO LOCAL DEALERSHIP AND HAD IT TOWED THERE, WHICH IS CLOSER TO MY RESIDENT THEY DID A CHECK AND DETERMINED THAT I NEEDED AN NEW ENGINE. WE BOTH GOT ON THE PHONES WITH HYUNDAI AND HYUNDAI PAID FOR THE PARTS BUT I PAID 2150.00 FOR THE TOW AND THE SERVICE TO THE ENGINE TO BE ABLE TO HAVE MY CAR BACK. A WEEK LATER I HEAR ON THE NEWS THAT YOU ALL HAVE A RECALL ON THE ENGINE ASSEMBLY WHICH I HAD REPLACED. I HAVE THE PAPER WORK OF THE WORK ORDER AND WORK COMPLETED AND RECEIPT OF PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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