Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11404113March 21, 2021
ENGINE
WHILE DRIVING ON THE HIGHWAY, MY ENGINE ABRUPTLY DIED WITH ALL SUBSEQUENT WARNING LIGHTS COMING ON. I HAD NO POWER, BEYOND BATTERY POWER, AND WAS STUCK ON THE SIDE OF THE HIGHWAY FOR 2.5 HOURS DURING RUSH HOUR. ENGINE WOULD NOT RESTART OR TURNOVER REPRESENTING A LIKELY CATASTROPHIC ENGINE FAILURE. MY LOCAL HYUNDAI DEALER DID NOT SEEM SURPRISED BY THIS REVELATION AND THEY STILL WONT TELL ME WHAT'S WRONG EVEN THOUGH THE CAR HAS BEEN UN THEIR POSSESSION FOR 72 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403983March 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WOULD NOT START TOOK IT TO DEALERSHIP THEY SAID ALTERNATOR WAS BAD HAD IT TOOK IT TO MECHANIC SHOP PAID 300 ALTERNATOR DROVE IT TO CAR WASH CAR WOULD NOT START AGAIN. WAS TOLD IT HAS SOMETHING TO DO WITH PUSH TO START AND SENSOR IN BREAK PEDAL. PAID CASH FOR THE VEHICLE DROVE IT FROM THE INDIVIDUAL I BOUGHT FROMS LOCATION TO THE STORE AND IT'S LEFT ME STRANDED EVER SINCE. DEALERSHIP KEEPS DIAGNOSING ALTERNATOR, STARTER GET ONLINE AND READ AND THERE ARE COMPLAINTS AND EVEN VIDEOS ON YOU TUBE ABOUT THIS SAME ISSUE BUT HYUNDAI REFUSES TO FIX IT. WISH I HAD NEVER THROW MY MONEY DOWN THE DRAIN NOW I'M JUST OUT OF A CAR NO WAY TO WORK AND DON'T KNOW WHAT I'M GONNA DO. POURED EVERY LAST PENNY I HAVE INTO IT AND IT STILL WILL NOT START. SINGLE MOTHER OF TWO CHILDREN NO FINANCIAL HELP OTHER THAN MY WORK INCOME WHICH I MAY NOT HAVE MUCH LONGER IF I'M UNABLE TO HAVE TRANSPORTATION TO GET THERE. THANKS HYUNDAI WHAT A WAY TO TREAT CUSTOMERS WHO'S PUT FAITH IN YOUR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403705March 18, 2021
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE LOSS POWER STEERING ASSIST WHILE IN REVERSE, MAKING THE VEHICLE HARD TO STEER. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE IN MANUAL STEERING MODE. THE CONTACT TOOK THE VEHICLE TO UNIVERSAL HYUNDAI (12801 SOUTH, ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403706March 18, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAFONTAINE HYUNDAI (1847 S TELEGRAPH RD, DEARBORN, MI 48124, (313) 486-2801) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403734March 18, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE AIR CONDITIONER ACTIVATED AND MAKING A TURN, THE VEHICLE HESITATED AND LOSS POWER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HEADQUARTER HYUNDAI (985 RINEHART RD, SANFORD, FL 32771, (407)292-0000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403750March 18, 2021
EXTERIOR LIGHTING, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABOUT 2 YEARS AGO I NOTICE A LITTLE SCRATCH ON THE DASHBOARD, AFTER A WHILE I SEE THAT IT WAS A DANGER CRASH AFTER THIS TIME NOW ARE 3 BIG SCRATCHES THAT INTERFERE WITH THE DEPLOYMENT AIRBAGS OF BOTH FROM AIRBAGS IF SPLIT COULD COST BIG INJURIES TO THE OCCUPANTS OF THE VEHICLE .HYUNDAY SAID THEY ARE NOT RESPONSABLE FOR THAT DEFECTIVE PART.(PLASTIC) BUT THEY WANT ME TO PAY. ALSO THE LIGHTS NEVER ARE RIGHT TO CAUSE DIFFICULTY AT NIGHT DRIVING ALSO DANGEROUS, THE DEALER SAID THEY ARE OK, BUT THEY ARE NOT IN RIGHT POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403464March 17, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403196March 16, 2021
EXTERIOR LIGHTING
I PURCHASED THIS CAR OCTOBER 2019. I NOTICED THE LED HEADLIGHTS WERE A BIT DIMMER AND NOT AS BRIGHT AS THEY WERE WITH MY PREVIOUS CAR, WHICH WAS A 2017 NISSAN ALTIMA WITH LED HEADLIGHTS. THERE IS A PROMINENT DARK HALF MOON SHAPED SPOT IN THE SPREAD OF THE LIGHT ON THE DRIVER SIDE. ALSO, I NOTICED AS TIME WENT ON THE HEADLIGHTS APPEARED TO BE SHINING CLOSER TO THE GROUND AND BARELY ILLUMINATING ROAD SIGNS COMPARED TO OTHER VEHICLES ON THE ROAD. ONE NIGHT I WAS DRIVING IN MY NEIGHBORHOOD AND ALMOST HIT SOMEONE WALKING BECAUSE THE HEADLIGHT DIDN'T SHINE ON THE PERSON UNTIL I WAS RATHER CLOSE AND THE LIGHT FINALLY REACHED THE REFLECTOR PART OF THE PERSONS SNEAKER; I ENDED UP HAVING HIT THE BREAKS AND SWERVE. THIS IS DEFINITELY MUCH MORE NOTICEABLE SITTING AT A RED LIGHT WHILE CARS PASS IN FRONT OF YOU. YOU CAN SEE OTHER CARS LIGHTS SHINE ONTO THE DOORS OF CARS CROSSING THE INTERSECTION. MINE BARELY GETS THE DOOR AND SEEMS TO SHINE UNDER A CAR, SAME WHEN I AM BEHIND SOMEONE THE LIGHTS SHINE VIRTUALLY BELOW THE BUMPER COMPARED TO OTHERS THAN CAN SHINE ALMOST DIRECTLY TO THE PLATE. ALSO ANOTHER ISSUE I NOTICED IS THE HEADLIGHTS DO NOT ILLUMINATE THE HOUSE NUMBERS ON MAILBOX TUBES, COMPARED TO MY OTHER VEHICLE ILLUMINATED THESE ALONG WITH THE STREET SIGNS NO PROBLEM. THE DEALERSHIP SAID MY LIGHTS WERE ANGLED LOW AND RAISED THEM. THIS HAS SHOWN A SLIGHT IMPROVEMENT. THERE IS SOMETHING DEFINITELY WRONG WITH THESE HEADLIGHTS AS OTHER HAVE SAID ON HERE. PLEASE HAVE HYUNDAI RECALL THIS MODEL BEFORE A TERRIBLE INJURY HAPPENS UP TO AND INCLUDING DEATH TO THE DRIVER AND THOSE WITH THEM AND AROUND THEM ON THE ROADS. NOT ADDRESSING THIS SERIOUSLY COULD LEAD TO A LAWSUIT THAT WILL COST THEM A LOT MORE MONEY COMPARED TO FINDING A SOLUTION TO THE PROBLEM. PLEASE HAVE HYUNDAI LOOK INTO THIS FURTHER AND COMPARE THE LIGHTS TO OTHER CARS IN IT'S CLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403209March 16, 2021
POWER TRAIN
I HAD MY ENGINE REPLACED IN 3/17. A COUPLE MONTHS AFTER THAT, IT STARTED HESITATING WHEN I PUT IT IN REVERSE. A COUPLE MONTHS LATER, I HAD NO REVERSE. I TOOK IT TO THE DEALERSHIP IN BECKLEY, WV. THEY TOLD ME THAT THEY RAN A SCOPE IN IT AND THERE IS NO REVERSE GEAR THERE. I WAS TOLD OF A RECALL ON THE POWER TRAIN SO I CALLED HYUNDAI. THEY SENT ME TO THE SAME DEALERSHIP AND I WAS TOLD THE SAME THING, I HAD NO REVERSE. I WAS ALSO TOLD THERE WAS NOT A RECALL ON MY VEHICLE FOR THIS ISSUE. I'VE BEEN DRIVING FOR ALMOST 4 YEARS WITH NO REVERSE. I DON'T LIKE TO COMPLAIN BUT I DON'T KNOW WHAT STEPS TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403313March 16, 2021
ENGINE
THE CAR IS UNDER RECALL FOR ROD BEARINGS BUT THE HYUNDAI CORPORATION HAS NOT AUTHORIZED THE FIX. THE PAPER THAT I RECEIVED FROM HYUNDAI STATES WHAT THE FIX IS (KNOW SENSOR). IT IS UNSAFE TO DRIVE TO THE CAR BUT NO ACTION HAS BEEN TAKEN TO PROCEED WITH THE KNOWN FIX. THE RECALL WAS ANNOUNCED IS DEC 2020. I HAVE HAD A COUPLE OF INCIDENTS WHERE THE CHECK ENGINE HAS BEEN ACTIVATED WHEN DRIVING. WHEN I TAKE TO THE DEALER, THEY ALWAYS FIND AN UNRELATED PROBLEM WHICH TO ME SEEMS SUSPICIOUS. I DO NOT WHETHER TO SELL THE CAR OR KEEP WAITING FOR THE ALREADY KNOWN FIX. MY CAR HAS BEEN SERVICES AT MISSION HILLS, HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403294March 16, 2021
SERVICE BRAKES, ENGINE
STOPPED AT A STOPLIGHT WITH THE ENGINE RUNNING, GEAR IN DRIVE AND THE BRAKE DEPRESSED, BUT THE ENGINE STARTED TO REV AND LURCH FORWARD--WITH MY FOOT STILL ON THE BRAKE. MOVED FORWARD A COUPLE OF FEET WITH MY FOOT STILL ON THE FOOT BRAKE BUT FINALLY CAME TO A STOP ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402959March 15, 2021
ENGINE
CAR STALLED WHILE DRIVING APPROXIMATELY 25 MPH IN CITY. ALL DASHLIGHTS ILLUMINATED. ONCE PULLED OVER, I ATTEMPTED TO START THE ENGINE WHICH CAUSED LARGE AMOUNTS OF BLACK SMOKE TO COME OUT FROM UNDER THE HOOD. SMOKE SMELLED LIKE AN ELECRICAL FIRE. THIS ISSUE OCCURED 2 HOURS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402997March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE HYBRID SYSTEM WARNING ILLUMINATED. THE VEHICLE WAS TOWED TO LAKELAND HYUNDAI (1500 W MEMORIAL BLVD, LAKELAND, FL 33815) AND WAS DIAGNOSED AS A BLOWN HEAD GASKET FAILURE. THE CONTACT INFORMED THE DEALER THAT THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER FOR SEVERAL WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT IF THE FAILURE WAS NOT RELATED TO THE RECALL IT WOULD BE AN OUT OF POCKET EXPENSE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 100,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403046March 15, 2021
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO PATRICK HYUNDAI (1020 E. GOLF RD, SCHAUMBURG, IL 60173, (847)230-8294) WHO STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE ENGINE COMPARTMENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403068March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT LEE HYUNDAI (LOCATED AT 1960 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 684-4827) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. VIN TOOL CONFIRM PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403072March 15, 2021
EXTERIOR LIGHTING
DRIVER SIDE BREAK LIGHT BULB NO LONGER WORK PROPERLY. EVEN THOUGH ITS BEEN CHANGED IT WORKS SPORADICALLY BECAUSE THE BULB IS LOOSE IN THE SOCKET OF THE WIRE HARNESS OR THE SOCKET WILL MELT. THIS CAUSES MORE THAN ONE SAFETY ISSUE. CAR HAS NO BRAKE LIGHT ON ONE SIDE AND COULD AT ANYTIME CATCH ON FIRE. DEALERSHIP HAS SAID THIS IS A PROBLEM AMONG THESE VEHICLES BUT HYUNDAI HASN'T ADDRESSED THIS ISSUE. THIS NEEDS TO BE ADDRESSED VERY SOON. TRIED OF REPLACE HARNESSES AND BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403135March 15, 2021
ENGINE
THE CAR WAS MAINTENANCE ON THE MANUFACTURER'S RECOMMENDED INTERVAL. A CATASTROPHIC ENGINE FAILURE HAPPENED IN FEBRUARY OF 2020. NOT KNOWING THIS WASN'T A FLUKE ISSUE AND NOT HAVING A WARRANTY ON THE CAR. I PURCHASED A REPLACEMENT ENGINE ON MY OWN DIME COSTING A TOTAL OF $6500 IN REPAIR. THIS SHOULD HAVE BEEN TAKEN CARE OF SOONER BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402863March 14, 2021
FUEL SYSTEM, GASOLINE:STORAGE
MY ENGINE LIGHT CAME ON DUE TO THE PIPE LINES OVER HEATING I WAS TOLD AT AUTO ZONE THAT I NEEDED A WHOLE NEW FUEL TANK THE GAS LIGHT GOES IN AND OUT AS WELL AS THE ENGINE LIGHT GOES IN AND OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402914March 14, 2021
UNKNOWN OR OTHER
THE DRIVER SIDE SEATBELT COMES OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402917March 14, 2021
ENGINE
BAD ROD BEARINGS,CAN START A FIRE. NO HELP FROM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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