Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11437641October 21, 2021
UNKNOWN OR OTHER
dealership has failed to fix the issue since aug 2021 this is my business ar im out of business because of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437654October 21, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open without warning. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed contact about repairs and reimbursement. The vehicle was taken to an independent mechanic who repaired the rear latch assembly and rear latch. The failure mileage was 19,717. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437664October 21, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
Possible compromise to the integrity of the passenger air bag due to known 2012-2013 dashboard cracking issue. Dashboard cracked approximately 8-9 inches on top of the passenger air bag. concerned for integrity if cracking persists of the air bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437731October 21, 2021
ENGINE
Check engine light blinking and engine acting erratically. Took it to dealership they said it was a known issue with the Theta 2 engines whereas there is premature wear in the rod bearings and it requires a new engine. This engine is under recall and has a lifetime warranty on this defect. However, when the dealership contacted Hyundai to replace the engine they said because it has a salvage title they will not. The salvage title was from body damage and nothing with the engine. It is my understanding that salvage title does not negate the need to honor the recall. Can you help? The VIN is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437499October 20, 2021
STEERING, UNKNOWN OR OTHER
UNKNOWN....Dome lights got switched and the car wouldnt turn back on after that.. Thought it was the alternator so a brand new one got put in it... Wasnt it.... Thought it was the battery terminal so got a brand new 1 of those... Not it.... Without the key being in the center console faub the car doesnt have power at all..... Car just wont start at all now.... So Really Unsure with what going on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437505October 20, 2021
ENGINE, ENGINE AND ENGINE COOLING
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 15V-568. THE CONSUMER REQUESTED TO BE INCLUDED IN THE RECALL, AS THE VEHICLE HAS EXPERIENCED THE SAME FAILURE. THERE WAS METALLIC DEBRIS IN THE ENGINE CRANKSHAFT. THIS CAUSED THE ROD BEARINGS TO BE RESTRICTED OF OIL FLOW AND CAUSED MY ROD BEARINGS TO BE DAMAGED. THE ENGINE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437529October 20, 2021
ENGINE
I was driving on the Interstate and my engine sized up. Luckily I was able to get to the off ramp with out an accident. I had my car towed to the dealership. It was confirmed that the engine sized up and related to the recall. Hyundai has had my car for close to 3 months and refuses to honor the recall and replace the engine. I took it in for the recall after I found out on the news. They changed my oil and said the engine was good. After the engine froze up, I was told that their was a second recall that I was again not notified by. Hyundai warrantee department will not replace my engine because I did not know about the second recall, and it did not get done. After my car was towed to the dealership I got a pamphlet in the mail about an engine chip program update. My car is now a paper weight, Hyundai failed to honor their recall, left my wife and I with only 1 car that has an engine recall on it, I need to spend money on a second tow to a repair shop, and we need to find a few thousand dollars to get a repair shop to replace the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437555October 20, 2021
UNKNOWN OR OTHER
The car takes off on its own. I've noticed several forums from the same make and model and year are having issues so I wanted to file a report. I'm out about $2k so far and potentially another $2k on a car with only 40,000 miles on it and it's only driven roughly 200 miles a month, if that, for Dr. appointments. When you put it in drive it will get up to 13mph without ever touching the gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437560October 20, 2021
AIR BAGS
1. Air Bag Light is On. 2. Car does not start. Both of these problems re-occured after Inspected & serviced by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437569October 20, 2021
EXTERIOR LIGHTING
My husband keeps replacing the left passenger side brake light and when he called the dealer he was told that they know of the issue but there isn’t a recall on it. Today 10/20/21 he went to replace the bulb again because it was out he noticed that as he was pulling the bulb the light came on. When he moved the harness around the light bulb would turn on and turn off. He went to autozone and one of the associates told him the same thing the deal told me, that they knew of the issue but there wasn’t a recall on it. He said that’s what they told him when he encounter the same issue I was having with my vehicle. His girl friend has the same vehicle as I do. It is available for inspection, unknown, yes it has been confirmed by the dealer, it has been inspected by my husband job AAA, and no warning lights appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437573October 20, 2021
STRUCTURE:BODY
Rear passenger door doesn’t open from the inside or outside. The actuator is unlocking but the cable that attaches to the handle is stretched and not releasing from the striker. The component at fault is the “latch assembly”. This is very dangerous and people can get stuck in the rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437578October 20, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When driving at night headlights, and all lights goes off.(I do not drive much after dark, but this needs to be addressed). It has happened a few times this past year, thought it was me, yet my daughter used the car and she had it happened 4 or 5 times.Sometimes it happens when you use directional lights. No warning when it happens, which is very dangerous .There is only less than 68,000 miles. Supposed to be under warranty 100,000 miles or 10 years, yet I am told I have to pay $150.00 to do diagnostic which may not be solving the problem which is not fair. Looking online there are many complaints of this on this year and model. Asked the manufacturer when will they do a recall? After someone gets killed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437421October 19, 2021
ENGINE
My 2014 Hyundai Sonata shut off while I was driving twice. There is evidence of a knocking sound. Three different mechanics mentioned a possible recall from 2017 but my car wasn't serviced for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437102October 18, 2021
STEERING:COLUMN
I lost the ability to steer my car any more than 15 to 20 degrees in any direction while traveling at a maximum speed of 25 mph and within approximately 300 yards of driving. Once steering control became limited a warning was displayed on my dash very briefly saying my high beams were not functioning properly. Then my dash showed 7 different warning icons. My safety and that of others was most definitely put at risk. The dealer told me they had to replace the steering column. He also told me that this type of malfunction only occurs on the Hybrid models of the Sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437163October 18, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES
on my 2011 hyundai sonata BOTH of my brake light bulbs and wiring caught fire and started smoking from the inside of my trunk. I have notified Hyundai of this and they refused to do anything about it even though it is an EXTREMELY dangerous issue that hyundai should fix free of charge!!!!! Now i have no brake lights on my vehicle because of this !!!!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11437172October 18, 2021
ENGINE
While driving, the engine suddenly stalled, causing my vehicle to roll to a stop in moving traffic. This put myself at risk, along with other drivers. There was no prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437053October 17, 2021
ENGINE
The car stalls and the acceleration was very weak. Hesitation while driving. Jerking badly after going from a stop sign, stop light, or up a slight hill. Check engine light started blinking. I took it by Autozone to test the light. Comes out to be a knock sensor and wiring harness. I have a 2015 Sonata with 98,600 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437017October 16, 2021
UNKNOWN OR OTHER
My car check engine light is on for a while.it’s yellow solid light seen on my car dashboard.I went repair center and he advice and changed my car vent valve and light goes out for some days and again appear. I change my car gas cap too but it didn’t work. I spent a lot of money to fix that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436888October 15, 2021
TIRES
The contact owns a 2017 Hyundai Sonata equip with Kumo Solus 215 55 R17 tires. The contact stated that while driving at various speeds the front end of the vehicle would shake and vibrate. The vehicle was taken to the local dealer who discovered the steel belt were exposed on the front driver side tire. The tire was replaced and the problem was remedied. The same failure had later occurred on the front passenger side tire. The manufacturer was not yet notified of the failures. The failure mileage was 23,000. Tires are under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436914October 15, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Sonata. The contact stated that his passenger side headlight housing had melted and become defective. While driving at 55 MPH, the contact stated that the windshield wipers failed to operate without warning during a rainstorm. Additionally, he stated that the turn signals would operate in the opposite directions of his intention. The dealer was notified of the failure and informed him that the vehicle was placed under NHTSA Campaign Number: 21V749000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the remedy was not yet available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 111,000. Vin tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata