Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11465887May 24, 2022
ENGINE
I purchased my car used in December 2021 it is a 2016 with 97k miles. 2 weeks after I purchased the car I called to set up service because my cars engine was making horrible sounds. with me putting less than 900 miles on the car (it took 2 weeks to get it in for service) I had a in near perfect condition car with a blown engine. The car still runs and drives fine but it is using almost a qt of oil a week. The dealer is Autonation Hyundai of North Richland Hills, Tx knows the history that these engines are junk. But rather than be stuck with this issue they told me my valve covers were leaking and that was my issue. Keep in mind I have no oil leaking from anywhere and not a drop is on my car or on the ground. This car has an oil consumption problem along with thousands of other Hyundais and neither Autonation or Hyundai are willing to do anything about it because I am the second owner even though I bought the car in this condition from the dealer. The engine is failing because it is consuming oil. The engine is making noises and could at any time while driving could lock up and cause a dangerous situation on the roadways. This is a very well known issue and even a current class action lawsuit. The dealer is refusing to inspect the vehicle because I am the second owner and have no warranty. The only sign is low oil. The car is using oil at a rapid pace and I have to check and add oil weekly. This is a 5 year old car with 100k mikes on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465890May 24, 2022
UNKNOWN OR OTHER
My door handles are breaking off. I was climbing in and out from my passenger seat..now my passenger and rear passenger door handles have broken off in the same day. I have no way in my vehicle now except through the window that I had to take off track to slide down to crawl in and out..im in a loss for words. This is humiliating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465908May 24, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving at 70 MPH, the oil pressure warning light illuminated and the vehicle started losing motive power. The accelerator pedal was depressed but the vehicle failed to respond and jolted. The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact continued to drive at a slower speed however, the failure reoccurred several times while driving to her residence. The vehicle was taken to the dealer who informed the contact that the failure was associated to Manufacturer Recall Number: 198. However, the dealer informed the contact that they could not repair the vehicle under the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465910May 24, 2022
FUEL/PROPULSION SYSTEM
I am writing to report a safety concern and recall issue with Hyundai Motors . October 2021 - I took my car into Braman Hyundai 2060 NE 2nd Avenue Miami FL 33137 305-571-1225 for a few issues including the following recall : 189 HYUNDAI SONATA 2013: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. April 26th 2022- I notice a strong smell of gasoline inside my car. April 27th 2022 - I bring my car into Braman Hyundai 2060 NE 2nd Avenue Miami FL 33137 305-571-1225. I am notified by the dealership there if a fuel leak and it will cost me $700 out of pocket . I clarify with the customer care representative : “The issue that is present now in regards to a gas fuel leak , is the SAME issue as the recall?” The representative confirms this is correct , and advises me to contact corporate directly as they cannot perform a recall twice . There is a chance the recall can be covered if corporate overrides this with her manager . I proceed to call and report my issue to corporate . Corporate and the dealership refused to assume responsibility for the repairs and failed to provide paperwork for initial recall . I am deeply disappointed and do not feel safe or comfortable driving my car anymore after a gas leak was present that was failed to be addressed back in October 2021 under the existing recall . I hate to imagine my life being put at risk in accident or death because of a serious fire risk . My occupation requires me to drive for a living , and I take my safety and the safety of others on the road very seriously . This is a Hyundai Motors manufacturer issue , but because of some strange recall technicality and the initial work not being done properly , I am being held responsible for the repairs in addition to my life being put as risk . Due to this experience , I will not be returning to this dealership and refuse to make any further business or recommendation for Hyundai Motors as a trusted vehicle source.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465985May 24, 2022
ENGINE
I was driving on the expressway. After about 18 miles the vehicle slowly decelerated to a stop. I was able to safely exit the expressway to the side street. I turned the car off for a few minutes. It started back up but has not accelerated pass 20/25 miles. There’s also major oil consumption. Camshaft position & ccv issues yearly requiring sensors to be replaced. Increased gas consumption. There’s also been a humming sound coming from the car that’s not been able to be diagnosed by any mechanics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465701May 23, 2022
ENGINE
The engine failed going down the highway and wouldn’t go over 30min. The engine needs to be replaced agin. But the dealership won’t because there are no open recalls. They should replace with a working engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465708May 23, 2022
ENGINE, ELECTRICAL SYSTEM
The engine component on my car is failing; it is available for inspection upon request. I was put at risk because the vehicle continued to stall during operation due to the car's continuous operation with a worn connecting rod. An independent service center has confirmed the problem. The dealer has not inspected the vehicle component, as they said they have. A warning came up that read, "Hybrid System Warning! Safely Stop and DO NOT DRIVE!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11465709May 23, 2022
ENGINE
The contact called on-behalf of her daughter who owns a 2015 Hyundai Sonata. The contact stated that while her daughter was driving approximately 70 MPH, the vehicle started vibrating abnormally. Additionally, the vehicle inadvertently decelerated to 35 MPH. There were no warning lights illuminated. The driver was able to safely drive the vehicle to the residence. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465779May 23, 2022
STEERING
Steering mechanism is loose and is failing. The steering in my Hyundai is getting worse and sounding very bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465621May 22, 2022
UNKNOWN OR OTHER
while driving to work on 05.20.2022 my sunroof exploded for no apparent reason. I called my insurance company and they told me to take it to my dealership. so I did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465546May 21, 2022
ENGINE
I have to continue to put oil in my car and get my oil change every 30 days due to oil leak. I have been to the mechanic and had my oil gasket changed, engine clean etc… and I’m still buying if oil and getting oil changes. I would get oil change and as soon as it gets close to 30 days my oil light comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465571May 21, 2022
ENGINE
The engine is burning oil. Oil level drops by 3-4 quarts every 1,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465580May 21, 2022
ENGINE
Driving on the highway at speed, the car decelerates to 30 mph and won't go any faster. This is the second time it happened. I took it to the dealership in September 2022, and it sat there for 6 weeks before they looked at it and said there wasn't anything wrong with it, and reset some fault. I took the vehicle back to the dealership on May 12, and there is no estimate of time for when it will be looked at again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465409May 20, 2022
STEERING
I was getting over into the turning lane going about 35mph on a public road and the power steering locked up the wheel I had to pull over to the side and turn the car off and turn back on me and my daughter was in the car as we were going to see the progress of our home being built.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465413May 20, 2022
STEERING
I was taking my daughter to her STARR Testing site on the street and the steering wheel locked up on me while my daughter was in the car and traffic was around us, I made it to a red light and where I was able to turn the car off and turn it back on to get the power sterling of the house
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465442May 20, 2022
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
The contact owned a 2011 Hyundai Sonata. The contact stated while driving at 50 MPH, another vehicle crashed into the rear end of the vehicle. The contact depressed the brake pedal and the vehicle skidded and stopped. The air bags failed to deploy. The contact was able to drive the vehicle to her residence and parked the vehicle. The contact then sought medical assistance and was informed that she had sustained a left shoulder rotator cuff tear. A police report was filed. The vehicle was taken to the dealer where it was diagnosed that the air bags failed to engage and did not need to be reset. The vehicle was then taken to an auto collision mechanic where it was repaired. The contact stated while driving at an undisclosed speed, another vehicle crashed into the driver's side of the vehicle. The contact was thrown to the right and to the driver's side door. The air bags failed to deploy. The contact was transported to the hospital by emergency units. The contact was informed by her orthopedist that her left shoulder rotator cuff tear was reinjured. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to a second dealer Bob Johnson Kia (3817 W Henrietta Rd, Rochester, NY 14623), where it was diagnosed that the air bags failed to engage and did not need to be reset. The vehicle was then taken to an auto collision mechanic where it was repaired. Additionally, the contact stated while driving at an undisclosed speed, she smelled a burning odor. Upon parking the vehicle at her residence, the contact saw smoke coming in through the instrument panel and AC vents. The contact stated that all four doors were then locked. The contact then released the key from the ignition and unlock the doors using the key fob. The contact saw a flame coming through the AC vent just before she exited the vehicle. After exiting the vehicle, the contact saw that the front seats were on fire and there was fire underneath the hood of the vehicle. The fire department arrived at the scene but was unable to un
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11465490May 20, 2022
AIR BAGS
The contact owns a 2012 Hyundai Sonata. The contact stated that the airbag warning light illuminated on the instrument panel upon the start of the vehicle. The contact called the local dealer and an appointment was scheduled to diagnose the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465255May 19, 2022
ENGINE
WHEN DRIVING, I WOULD GET AN UNUSUAL LOUD ALARM SOUND, THEN THE CAR START TO CUT OFF, COULDN'T STOP THE CAR USING THE BRAKES, HAD TO WAIT UNTIL IT SLOWS DOWN, USUALLY WHEN I'M IN TRAFFIC, WHICH IS DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES OFF/ON, I WOULD GET WARNING SAYING CHECK BRAKE, WHEN ALL THIS IS HAPPENING, NO WARNING BEFORE THE ALARM SOUND OR WHEN THE CAR HAS CUTOFF. TOOK CAR TO HYUNDAI IN OLIVE BRANCH, MS ON 04/22/2022, THEREFORE IT HAS NOT BEEN REPAIRED, I WAS NOT OFFERED A LOANER CAR, I ASKED FOR A LOANER, SHE (LEXI) QUICKLY SAID "THEY DON'T OFFER LOANER CARS" SO I'M HAVING TO BORROW A VEHICLE TO GET TO WORK. I'VE CALLED, LEFT MESSAGES, NO ONE HAS RETURNED MY CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465262May 19, 2022
BACK OVER PREVENTION: WARNINGS
Whenever I am close to a Tesla in traffic or at a stoplight, my parking sensors go off. I believe that the frequency of my Sonata parking sensors is being interfered with by Tesla sensors. This could lead to unexpected braking in traffic. This problem has not been reproduced by a dealer or independent service center. It has not been inspected by the manufacturer, police, or insurance representatives. Warning sensors go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465279May 19, 2022
SEAT BELTS
No accident happened. Seat belt on drivers side will not attach to the cars anchor. Did receive a recall notice several years ago but was not a problem at that time. Will bring the car to the dealer but could not get an appointment until June 7 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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