Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11512201March 16, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that the vehicle was previously repaired under TSB: 21-01-022H-1; however, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512205March 16, 2023
UNKNOWN OR OTHER
White paint bubbling up and chipping off of car. No abrasion beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511937March 15, 2023
UNKNOWN OR OTHER
Clunking sound when turning corners, took to mechanic, sub frame rotted through. Unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512006March 15, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle was experiencing an oil consumption failure. The contact took the vehicle to the local dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 180,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512036March 15, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated that there was a strong gasoline odor inside the cabin of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The low-pressure fuel hose was replaced under the recall; however, the failure reoccurred two months later. The vehicle was taken back to the dealer, where it was diagnosed and determined that fuel was leaking from the high-pressure fuel pump (HPFP) and the high-pressure fuel pump (HPFP) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511762March 14, 2023
ENGINE
bought the car used with 60K miles. Learned quickly it was consuming 1 qt of oil per month. I checked with Hyundai Corporate Customer Care and my local dealership. Dealership said needed to burn 1qt per 1000 miles before they would submit anything to corporate for possible warrantee issue. Monitored consumption. Now up to about 2 qts per month. Took it to the dealership and they said now beyond warranty mileage. They performed a computer update recall. Now the computer detects something going on the engine and forcing car into Limp Mode. Been on the phone with Corporate Customer Care and the dealership. They will do nothing. Customer care says to go to dealership. Dealership says to call Customer Care. There doesn't seem to be a way to talk to any decision makers to appeal for common sense and discretion instead of 100% by the book policy protocal. The dealership said the computer update recall cannot be reversed. So now I have a vehicle with an engine problem and in Limp Mode and Hyundai will do nothing. So discusted with Hyundai quality and customer service. I will never by a Hyundai again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511856March 14, 2023
ELECTRICAL SYSTEM, STEERING
After 9 months of ownership, on at least five (5) instances, the car has the following things happen at the same time: 1) all warning lights on the dashboard activate, 2) the battery discharge warning light activates, a loss of power steering, no speedometer, no cameras (rear or front), no AC, and all the safety functions are disabled including but not limited to: Forward Collision Warning, Parking Collision Warning, Automatic Emergency Braking, Lane Departure Warning, Rear Cross Traffic Warning. Yes, the car is available for inspection upon request. Safety is at risk by the loss of power steering and the deactivation of all safety functions. After each instance, the car has gone back to the manufacturer's dealer for inspection, they believed it might be an electrical issue after scanning for fault codes, but after 5 times, the dealer has not yet diagnosed the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511557March 13, 2023
ENGINE
The Engine Failed. It is currently sitting at the local Hyundai Dealership. As it pertains to my safety, the Engine failed while traveling on a Major Expressway in the morning on my way to work. Upon towing the vehicle to the dealership, it was effectively confirmed to me I am not the only person suffering from this problem. The vehicle has been inspected by the dealership and determined to be an engine failure. No warning, no other symptoms prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511380March 12, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES
I bought my car used from a private party in March of 2022 with around 132,000miles. In a year's time I have replaced the rear passenger side tail light bulbs 3 to 4 times, the whole light assembly, and the wiring harness twice due to the bulb getting to hot and the plastic caught on fire the first time and melting the second. Noticed the smoke when I pulled into a gas station that day and opened the trunk quickly and beat the small flame with a small blanket I had in the trunk. My kids sit in the back seat. So I'm constantly worrying while driving when they are in the back. The headlight bulbs go out quicker in this vehicle as well. I've had to replace the headlight bulbs 3 times already. This is also too close to the fuel pump for this sort of thing to happen in my opinion. This needs to be resolved A. S. A. P.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11511459March 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The car used up to 4 quarts of oil per week with just driving when necessary. It burned oil and blew it out under the hood.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511463March 12, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Vehicle caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11511357March 11, 2023
AIR BAGS, EXTERIOR LIGHTING, ENGINE
The NHTSA has filed a Consent Order (RQ17-004) for a Engine Replacement due to safety concerns while driving the vehicle on the road, Vehicle may stall and cause / be involved in a accident. Please make this recall public so the affected vehicles can be properly repaired as the Consent Order states I have reviewed the Consent Order and I will not continue to drive this vehicle, I will not risk being involved in a accident The Hyundai dealership in Alexandria Virginia has refused to repair this recall under the Consent Order, My vehicle Vin# is [XXX] My vehicle has been at this dealership location for over 3 weeks and I was told that they were not going to perform this recall and I noted that If I pick up my vehicle and drive it away and the engine fails, stalls or stops in the middle of the highway and I survive I will have to file a lawsuit in this matter and the dealership still told me to pick up my vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511312March 11, 2023
ENGINE
My 2021 Sonata has 32,000 miles & it broke down in the middle of the road. My safety & my daughters safety were at risk. We could have been hit or killed. There were no warning lights. It had to be towed. Repair shop reports the transmission is no good. This vehicle should not have transmission issues. Hyundai will not even cover a rental car. The dealership can’t even work on it for 1-2 weeks. I work & have kids. I need a vehicle. The car breaking down in the middle of the road with no warning is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511192March 10, 2023
AIR BAGS, STRUCTURE:INTERIOR PANELS:DASHBOARD
I own a 2015 Hyundai Sonata and have an issue with dash pad, the passenger side air bag has split at the airbag seam and has traveled to the drivers side. If the passenger airbag deploys, I could see some severe injury to the passenger side occupant when the airbag deploys after the cover detaches from the rest of the dash pad. The lifespan of any safety system component is 15yrs according to NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511197March 10, 2023
AIR BAGS, SEAT BELTS
The car was involved in a front end collision going about 35 mph. The Collison was enough to bust the radiator and likely total the car. The entire front end is heavily damaged. There was a driver and front seat passenger in the vehicle at the time of Collision. The seat belts did not lock nor did any airbag deploy.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11511277March 10, 2023
ELECTRICAL SYSTEM
Similar to other complaints here and in other forums: Faulty lights: flickering off and on while driving at night, unable to use the lights in “auto” mode or else they flicker/battery drains and flickering with use of turn signals. Has been reoccurring since at least 2021 and has worsened over time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511281March 10, 2023
ENGINE
Oil consumption issue. Car was driving funny and oil light blinked and then stopped. Checked the oil immediately and it was empty. Changed the oil and it was low within less than 100 miles. Could have blown up if I hadn’t noticed the light blink once and car acting funny. No warning and using way too much oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510911March 9, 2023
UNKNOWN OR OTHER
hyundai sonata 2013 acceleration stopped working while on freeway. Lagging Noise when pressing on gas to accelerate. Noticed engine light flashing. Red oil light was on as well as EPS light on . Got off freeway to off ramp in turn lane. Luckily stopped by itself. brakes stopped working couldn't press down and not able to use gas. Car was still on only thing I could do was turn steering wheel. After 10 min was able to turn off car and turn back on with only engine light on and could move off the off ramp to chevron gas station. Later I was able to follow my husband to our home with car. Engine was still on and flashing .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510917March 9, 2023
ENGINE
My engine in my 2013 Sonata GLS has been consuming outrageous amounts between my oil changes no oil change lights has ever come on NOT ONCE. I’m just driving with no oil the only reason I checked because I heard rattling sound. This occurred 5000 miles before the next oil change was due. The past 3 oil changes this has happened and I’m thinking the dealership not adding oil and they say they are and I say why am I always out of oil. I purchase the car in 2014 NEW although it’s a 2013 I’m the only owner it had 16 miles on it then CURRENTLY has just under 120k so I don’t drive it much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510743March 8, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2006 Hyundai Sonata. The contact stated that while driving into the driveway and depressing the brake pedal, the brake pedal went to the floorboard. The failure caused the vehicle to roll to a stop instead of stopping immediately. The brake failure warning light was illuminated. The contact, who is a certified mechanic, inspected the vehicle and found that the rear brake lines and the cross over line was completely rusted and there was a hole from the rust in the lines. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata