Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11534010July 24, 2023
ELECTRICAL SYSTEM
The car will not lock, the signal lights do not function, I cannot open gas door, cannot unlock trunk. I took the care to the service center and they just told me it was the junction box. I saw there was a major recall to this same car for this same problem with 2016. If this is a manufacture issue I think it should be covered by warranty but they are refusing to fix without me filing an insurance claim. My car has been inoperable since June. The hazard lights are on and I cannot operate the vehicle safely without repair of the junction box per service center at Hyundai of Greenville Sc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533943July 23, 2023
ENGINE
The car engine has seized while I was driving. Engine started smoking up and car won’t start
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11533824July 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Hyundai is having failed engine problems after certain amount of mileage. The engine is burning oils with no leaks anywhere in the engine. You change engine oil after a week we will see the engine light flashing on your dashboard.This is my 2nd vehicle with the same problem. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533741July 21, 2023
UNKNOWN OR OTHER
I was driving to work and suddenly my car gives me signal hybrid system alert turn off the engine and completely shut down on me as I was in the freeway. Thankful I made to safe area. I had it tow to the dealership and they are mentioning to me that they are not sure if is Power train module but they want charge me $1391. They say is not guaranteed that’s going to fix the issue the service advisor mentioned he could be the transmission or the engine. I’m just so overwhelmed because me taking there I thought they have everything figure it out. Communication with them is really hard to get through them they always giving me the round arounds. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533647July 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I see that the manufacturer has an "Open Service Campaign" on their Sonata's shark fins. I've taken mine to the local dealership and they want a min. $700 to replace the shark fin. It just came off somewhere (a couple of years ago) and, now, my car has to be jumped off if I let it sit more than two days. I have had it inspected by the dealer and an individual garage. No one would tell me what was draining my battery. I am a senior citizen and fear I will get stranded on the road somewhere. The missing fin lets water into my car, soaking the carpets, etc. Finally, it was suggested that the car cover I keep on it touches the exposed fin components and that's what was draining my battery. It seems that the manufacturer was aware enough of this faulty part to want to prevent complaints by voluntarily replacing problematic parts (thus the service campaign). And, there are a lot of videos on YouTube from DIY folks who've suffered through replacing the shark fins (many different models) themselves. It seems, however, the manufacturer only notified dealers with said "open service campaign," not the public, as in a proper Recall process. That way, they get to make more money off the public when the part falls off? Please advise how one might get the dealers to do the right thing. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533387July 20, 2023
STEERING
Steering sticks at top dead center. 2013 Hyundai Sonata Limited 2.4 L engine (63K original miles, still under warranty until end of 2023). Steering column coupler was recalled, then replaced under warranty in 2019. When driving at any speed, steering wheel "sticks" at top dead center. When you go to correct steering (as road path changes), you have to over-correct to get steering to respond. This begins a repeating cycle of adjusting the steering (say, to the left,) only to have to then adjust the wheel to the right. It is not an alignment problem. I took the vehicle to the Wilson County Hyundai dealership. Two important take-aways: #1) the Dealer advised this steering issue is NOT covered under Warranty, PERIOD. #2) Dealer advised that the "play" in the steering wheel is considered "normal wear & tear" (for a car with 63K miles). Further, if I wanted to get the steering back to what was once the original/best & easy steering ("one-finger" steering), I would have to replace the steering column at 100% my own cost. Although this issue has been reported by many others, it has yet to be declared a factory defect (thus, not yet a recall issue). I was advised by the Dealer (Service Desk, 'Chris") that it was not a safety issue. To his credit, I was NOT charged for the inspection (originally, I was told it would cost $175 to diagnose). Kudos to the Dealer for not making matters worse by charging me. It will surprise me if this problem is not eventually deemed a recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533389July 20, 2023
EXTERIOR LIGHTING
The contact owns a 2012 Hyundai Sonata. The contact stated that the brake lights remained illuminated without the brake pedal being depressed. An undisclosed dealer was notified of the failure and the contact was informed that an appointment could be scheduled in August. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V759000 (Exterior Lighting). The contact stated that the brake light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533422July 20, 2023
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2014 Hyundai Sonata. The contact stated that the trunk failed to open as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the trunk latch needed to be replaced, and that the failure was related to an unknown recall. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533510July 20, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Approximately a month ago I notice that my passenger side low beam head light was not working on my 2012 Hyundai Sonata so I purchased a replacement H7 halogen bulb thinking it was simply a burned out bulb. I replace the bulb with the new bulb only to find the low beam was still not working. I tried the new bulb in the drivers side to rule out a bad new bulb. The bulb worked fine in the drivers side. I also inspected the connector found no obvious problem. So far I have not been able to get the passenger side working so I did some on line research and found that this is not an uncommon problem on Hyundai vehicles and particularly with the Sonata. It appears that this is a wiring or computer issue not easily resolved. I believe this is a significant safety issue that Hyundai should repair at no cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533518July 20, 2023
AIR BAGS
The air bag warning light illumination. Dealer replaced the "clock spring" in steering wheel. This part was recalled for all like vehicles through 2014 and warranty as extended to 100,000 miles or 14 years. Model year 2015 was not included in the recall, yet the same part failed thereby making the driver's front air bag inoperable. It should have been included in the recall. I requested reimbursement from the manufacturer in the amount of $638.50 but was told the vehicle was no longer under warranty. No vehicle should br driven without properly working air bags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533155July 19, 2023
ENGINE
I went to get my car fixed at a local garage but the employee came back with a recall information form printed out and said my engine and oil consumption problem was under a recall and would not charge me for the work. Hyundai dealership in Brockton. Ma refused to fix the issues & made my car further damaged and gave me a 1 week rental. I’ve had this car for a little over 1 year. Now today my car lit up lights on the dash while I was driving, locked up and won’t start. I’m currently on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533166July 19, 2023
ENGINE
The car completely shut off in the middle of the road. It coasted to a nearby gas station and would not crank back up. There was NO oil in the vehicle, but no leaks and is up to date on oil changes and servicing. After putting oil in the engine, the car was able to crank and we attempted to drive it home. It stalled in the middle of the road and completely shut off and would not drive. It had to pushed out of the middle of the road, stopping traffic and risking our safety. Two mechanics saw us and stopped by to take a look. Upon inspection of the oil/engine they noted metal shavings (gritty) oil and the engine sounded like a propellor when we tried cranking it. It is available for inspection, however it is currently sitting on the side of the road in someone's yard. This problem has been noted on a recall with Hyundai Sonata vehicles, (metal shavings inside the block, debris circulates through the block and ends up stuck in the oil galleries, which is exactly what appears to have happened) It has not been inspected yet, I'm trying to see where I can get it towed. There were no warning lamps whatsoever before it shut off. Now, the engine light is on. and the oil light came on after it shut down the first time, but went off upon putting oil in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533195July 19, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533235July 19, 2023
ENGINE
- Code P0304 Engine- Metallic debris have been detected upon inspection and it was declared that the debris have not been completely removed near the engine crankshaft this caused oil flow to be restricted through the connecting rod bearings, causing connecting rod damage, also there is a worn out connecting rod bearing causing this vehicle to have a loud knocking noise possible engine failure. Due to this Malfunction it caused the following Code - Code P0304- Vibrations indicating excessive connecting rod bearing wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533248July 19, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel was stiff and the vehicle lost motive power. No warning light was illuminated. The contact parked and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was then towed to the dealer, where it was also diagnosed that the engine needed to be replaced; however, the manufacturer declined the engine replacement due to Service Campaign 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) not being performed prior to the failure. The vehicle was not repaired and remained at the dealer. The contact stated that she had not received notification of the Service Campaign. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 106,238.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533257July 19, 2023
ENGINE
The contact owned a 2014 Hyundai Sonata. The contact stated while driving 70 MPH, the contact noticed smoke coming from the front and the rear of the vehicle followed by flames. The contact was not able to stop the vehicle and had to jump out to exit. The vehicle drove off to the side of the road where it came to a complete stop and burned bushes that were on the side of the road. The fire department was able to extinguish the fire. A police report was filed. The contact suffered a fractured left arm and bruising on the left rib which required medical attention. The vehicle was towed to the contact's home and was deemed totally destroyed by the insurance company. The contact stated that the engine of the vehicle was replaced due to a recall under the VIN. The manufacturer was not notified of the failure. The failure mileage was 119.000. The VIN was not available.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11533273July 19, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the vehicle was towed and remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,877.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533305July 19, 2023
UNKNOWN OR OTHER
Several weeks ago, the trunk would not open. The latch was determined to be defective. I paid for a repair and replacement at a local garage. I had discovered there was a recall but phone calls to the dealership service department were not returned. I paid $149.79 for the part and part of $150.00 labor charge to replace the trunk latch. Can I get a reimbursement for this part replacement and labor to repair?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533353July 19, 2023
ENGINE
My engine is stalling out. It shuts off while driving. And the engine oil lamp light keeps flicking on and off. Definitely something wrong with the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533052July 18, 2023
STRUCTURE
The contact owns a 2003 Hyundai Sonata. The contact stated that while self-inspecting the vehicle, he noticed that the subframe was extremely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,425. The contact stated that no assistance has been offered from the dealership from which the vehicle was purchased from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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